Software Updates - Past Due - Will be Installed

I've got a major problem that I need help with asap.  All of our software updates are coming on the clients as "Past Due - Will be Installed".  This just started happening this week out of nowhere.  Application deployments and package
deployments work fine, it's only with software updates.  I've recreated deployments, recreated software update groups and deployment packages and such.
Everything online points to a in Client Settings that is "Agent extension manage the deployment of applications and software updates", but that is set to false and has never changed.  Again this is only for software updates, not for anything
else.  We're using System Center 2012 R2, HELP!

Are your software updates groups deployed?
Can you post a screen shot of the message from one of the clients?
John Marcum | http://myitforum.com/myitforumwp/author/johnmarcum/
I appreciate the reply, I'm in a major bind right now.  Here is the screenshot

Similar Messages

  • Software Center - past - due will be installed & maintenance/business hours

    Hi All
    I am struggling with some issues with installing software on clients. 
    Much of the software I have deployed can end up sitting in client software center as 'past due - will be installed' or 'pastdue - will be retried'.
    They'll sit there until someone does something..meaning.. You need to manually start the deployment.. Then it installs fine.
    I always set ' User Experience - When installation deadline is reached..... to "Software Installation" ticked.
    There's apparently a client settings in Administration-->Client Settings->"computer Agent" which can affect the install as well "Additional Software manages the deployment......" this is set to "no".
    Business hours on clients are set to 5-22.. I believe this is standard.
    There is NO maintenance windows set for any of my collections. 
    What's strange is that some clients install software I deploy just fine.. while others I deploy to at the same time.. can leave the software as 'past due'. Meaning some clients install as they should while others end up in "past due".
    Can someone guide me in the right direction.. 
    Kindest regards, Martin

    Hi Torsten..
    Good call.. 
    This is what VLC player returns in monitoring->deployments:
    Failed to locate content error 0x87d01107 Failed to access all the provided program locations. This program may retry if the maximum retry count has not been reached.
    but again.. if I go to the client and click on "try again" .. it installs..
    Kindest regards, Martin

  • "Past Due - Will be installed", but the app never tries to install

    I have gone over the existing threads and found none that fit my situation. Here is what I know:
    The deadline has passed with a status of Past due - will be installed.
    The deployment is targeted to a computer collection.
    If I manually start the install, it works fine (no failures in the .exe or install process).
    Running Application Deployment Evaluation cycle does not help.
    The content is sitting in the ccmcache folder ready to go.
    Resultant client settings show that "Additional software manages the deployment of applications and software updates" is not checked, so an errant client setting is not to blame.
    AppEnforce.log shows no update since the application was discovered. Nothing else is popping out as a red flag in the AppIntentEval or AppDiscovery logs.
    Rebooting did not help (sometimes pending reboots seem to get in the way.
    Any ideas? This has been consistent problem in our environment, to the point that telling clients they can set up a required deployment sounds like I am not giving them the whole story.

    Resultant client settings show that "Additional software manages the deployment of applications and software updates" is not checked, so an errant client setting is not to blame.
    He has not enabled that.
    Torsten Meringer | http://www.mssccmfaq.de

  • Past due - will be installed

    Hi all,
    we've been setting up app-deployment using SCCM 2012, and are going in to production in about a month. Now, we have a major problem.
    None of the required apps are installing. They're simply stuck at "Past due - will be installed".
    Indeed they are past due (all deployments are set to install as soon as possible), but absolutely nothing is happening (no it's not a matter of waiting, it's a dead halt). If we click 'install all required', everything installs perfectly. But obviously that's
    not an option.
    The appenforce.log doesn't seem to be doing anything either; and it's not a problem with access to install source either; since all apps download fine, and THEN go into 'Past due...'.
    I've also tried scheduling it to a time in the future, and then it just goes 'will be installed at (xx)' and once the deadline passes, it's 'past due' again.
    So in summary; absolutely nothing is happening; and we've gone over the setup a million times, everything seems to be correct. We've also tried installing the agent on a clean (non-deployed) machine; virtual machines and with and without bitlocker. No difference.
    We are seriously stuck. Help! :)

    Bah, I don't have Reporting Services installed. Will check that.
    This is the log after I set up a 22h maintenance window (just to test):
            This is a one shot Service Window that has already finished.    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 0, hours: 00, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=90a5f436-364c-48c7-8dc7-c5014abcbea8, ScheduleString=001A8A8028592000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 09/02/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 1, hours: 05, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=45dca355-3249-4845-b8aa-72d0e604548e, ScheduleString=02D78A80381C2000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 09/05/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 0, hours: 07, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=87e4759c-2884-45e6-9261-c33ba53f596c, ScheduleString=02D78A80101D2000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 09/06/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 0, hours: 02, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=36da6950-3d1e-4027-be0e-7b16a4daee7e, ScheduleString=00188A80005E2000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 08/31/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 1, hours: 00, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=028bfbc0-7120-4081-a268-0e664a92ac4a, ScheduleString=00198A80005F2000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 09/01/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 1, hours: 00, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=49fd80be-ac4b-4877-974d-ecd09958926d, ScheduleString=02D78A80381B2000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 09/04/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 0, hours: 07, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID=ad27b0ca-8c74-43c7-8200-1f601880bd75, ScheduleString=02D78A80381A2000, Type=6    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 09/03/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 0, hours: 07, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Populating instance of ServiceWindow with ID={9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB}, ScheduleString=003F8A80B0100009, Type=1    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            StartTime is 08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Duration for the Service Window is Total days: 0, hours: 22, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    Checking to see which Service Windows should be Active.....    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Sending Message SERVICEWINDOWEVENT:START event    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Sending Message SERVICEWINDOWEVENT:START event    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    Checking Service Windows to find Next Event.....    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Next Event Time is at 09/01/12 00:00:00. Service Window with ID:36da6950-3d1e-4027-be0e-7b16a4daee7e. Is the next event the beginning of the window? No    ServiceWindowManager    31.08.2012 17:12:57  
     4204 (0x106C)
        Inactive Service Windows List has 7 windows    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 7cb56688-692f-4fae-b398-0e3ff4413adb having Starttime=01/01/38 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 00 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 90a5f436-364c-48c7-8dc7-c5014abcbea8 having Starttime=09/02/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 1 days, 05 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 45dca355-3249-4845-b8aa-72d0e604548e having Starttime=09/05/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 07 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 87e4759c-2884-45e6-9261-c33ba53f596c having Starttime=09/06/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 02 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 028bfbc0-7120-4081-a268-0e664a92ac4a having Starttime=09/01/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 1 days, 00 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 49fd80be-ac4b-4877-974d-ecd09958926d having Starttime=09/04/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 07 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = ad27b0ca-8c74-43c7-8200-1f601880bd75 having Starttime=09/03/12 22:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 07 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Active Service Windows List has 2 windows    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = 36da6950-3d1e-4027-be0e-7b16a4daee7e having Starttime=08/31/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 1 days, 00 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Service Window with ID = {9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB} having Starttime=08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 22 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Scheduling the Timer Task    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
        Scheduled the timer to fire on 09/01/12 00:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    OnIsServiceWindowAvailable called with: Runtime:1, Type:3    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Biggest Active Service Window has ID = {9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB} having Starttime=08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 22 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    ActiveServiceWindow has 28023 seconds left    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    OnIsServiceWindowAvailable called with: Runtime:1, Type:3    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
            Biggest Active Service Window has ID = {9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB} having Starttime=08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
                Duration is 0 days, 22 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    ActiveServiceWindow has 28023 seconds left    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:12:57    4204 (0x106C)
    OnIsServiceWindowAvailable called with: Runtime:1, Type:4    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
            Biggest Active Service Window has ID = {9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB} having Starttime=08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
                Duration is 0 days, 22 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    ActiveServiceWindow has 28019 seconds left    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    OnIsServiceWindowAvailable called with: Runtime:1, Type:6    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
            Biggest Active Service Window has ID = 36da6950-3d1e-4027-be0e-7b16a4daee7e having Starttime=08/31/12 00:00:00    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
                Duration is 1 days, 00 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    ActiveServiceWindow has 24419 seconds left    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:13:01    4208 (0x1070)
    OnIsServiceWindowAvailable called with: Runtime:900, Type:2    ServiceWindowManager    31.08.2012 17:13:03    4204 (0x106C)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    31.08.2012 17:13:03    4204 (0x106C)
            Biggest Active Service Window has ID = {9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB} having Starttime=08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:13:03    4204 (0x106C)
                Duration is 0 days, 22 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:13:03    4204 (0x106C)
    ActiveServiceWindow has 28017 seconds left    ServiceWindowManager    31.08.2012 17:13:03    4204 (0x106C)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:13:03    4204 (0x106C)
    OnIsServiceWindowAvailable called with: Runtime:900, Type:2    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
            Biggest Active Service Window has ID = {9A9B5EAF-14CD-4791-AF3D-FC5A892E86DB} having Starttime=08/31/12 03:00:00    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
                Duration is 0 days, 22 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    ActiveServiceWindow has 28004 seconds left    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    OnIsServiceWindowAvailable called with: Runtime:900, Type:6    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
            Biggest Active Service Window has ID = 36da6950-3d1e-4027-be0e-7b16a4daee7e having Starttime=08/31/12 00:00:00    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
                Duration is 1 days, 00 hours, 00 mins, 00 secs    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    ActiveServiceWindow has 24404 seconds left    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    31.08.2012 17:13:16    2440 (0x0988)
    Service shutdown notification received    ServiceWindowManager    31.08.2012 18:57:53    5328 (0x14D0)
    Begin Deleting Service Windows...    ServiceWindowManager    31.08.2012 18:57:53    5328 (0x14D0)
        Sending Message SERVICEWINDOWEVENT:END event    ServiceWindowManager    31.08.2012 18:57:53    5328 (0x14D0)
        Sending Message SERVICEWINDOWEVENT:END event    ServiceWindowManager    31.08.2012 18:57:53    5328 (0x14D0)
    Deleted All Service Windows...    ServiceWindowManager    31.08.2012 18:57:53    5328 (0x14D0)
    OnIsServiceWindowAvailable called with: Runtime:1, Type:6    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
            Biggest Active Service Window for Type=6 not found    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
    Program cannot Run! Setting *canProgramRun to FALSE    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
    WillProgramRun called with: Runtime:1, Type:6    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
    A Service Window of this type exists.    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
    There exists a Service Window of this Type, for this duration. The Program will run eventually.    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
    ServiceWindowManager    31.08.2012 18:57:54    4296 (0x10C8)
    OnIsServiceWindowAvailable called with: Runtime:1, Type:6    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
            Biggest Active Service Window for Type=6 not found    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
    Program cannot Run! Setting *canProgramRun to FALSE    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
    WillProgramRun called with: Runtime:1, Type:6    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
    A Service Window of this type exists.    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
    There exists a Service Window of this Type, for this duration. The Program will run eventually.    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
    ServiceWindowManager    31.08.2012 18:57:54    3444 (0x0D74)
    ServiceWindowManager::FinalConstruct entered    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
    Initializing Creation of ServiceWindowHandler    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
    ServiceWindowHandler::Successfully registered for Time Change Events    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
    Refreshing Service Windows.....    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
        Populating instance of ServiceWindow with ID=7cb56688-692f-4fae-b398-0e3ff4413adb, ScheduleString=02D78A80381A200002D78A80381B200002D78A80381C200002D78A80381D2000, Type=6    ServiceWindowManager    31.08.2012
    19:01:32    2072 (0x0818)
    CServiceWindow::CServiceWindow: Failed to initialize ServiceWindowSchedule instance from schedule string (02D78A80381A200002D78A80381B200002D78A80381C200002D78A80381D2000)    ServiceWindowManager    31.08.2012 19:01:32  
     2072 (0x0818)
            This is a one shot Service Window that has already finished.    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
            Duration for the Service Window is Total days: 0, hours: 00, mins: 00, secs: 00    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
        Populating instance of ServiceWindow with ID=90a5f436-364c-48c7-8dc7-c5014abcbea8, ScheduleString=001A8A8028592000, Type=6    ServiceWindowManager    31.08.2012 19:01:32    2072 (0x0818)
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