Software updates sometimes do not install. I have two software updates that I continually show up as available to install. When I click on the install button it changes to installed. Checked About this Mac shows that the updates have not installed.

What are the updates?

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App store said Lion installed but 'about this mac' is still 10.6.8

Dear Apple,
I purchased the Lion last night and when I woke up this morning, the App store said Lion installed but when I check 'about this mac', my imac is still in 10.6.8. Tried the software update and reboot, it is still the same. Is there an option to redownload and install Lion again?
Regards,
HK Guy

go into your Applications folder and double click the Install Mac OS X Lion.app.
it will start the install from there

Question: I want to update to the new LION OSX, but it says that I need to at least have an Intel Core 2 Duo. When I click "about this Mac," it says that I have a 2.16 Intel Core Duo. Is there a difference between the "Core 2 Duo" and the "Core Duo"?

Well, my title basically asks the question that I am seeking an answer for. Im not sure what year my MB Pro is, and I cant exactly find it on the Apple site. Its a 2.16 Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM. All I see (dating back to 2007,) is Intel Core 2 Duo on the apple site. Im pretty sure (but not 100% positive,) that my MB Pro is a late 2008/early 2009. Just trying to figure out if I can install LION OSX or not, since it requires atleast intel core 2 duo, and mine says I only have the intel core duo. Any help would be appreciated. Thanks!

Core Duo is 32 bit processor and Core 2 Duo is 64 bit processor
OS X Lion, will only on 64 bit Intel processor Mac's.
The following Mac's that have 32 bit Intel “Yonah” processorsthat won't run OS X Lion.
iMac 4,1 Early (Jan-Sept) 2006 17"
iMac 4,1 Early (Jan-Sept) 2006 20"
iMac 4,2 Mid (July-Sept) 2006 17"
Mac Mini 1,1 (Feb-Sept) Early 2006
Mac Mini 1,1 (Sept-Aug) Late 2006
MacBook 1,1 13" (May-Nov 2006)
MacBook Pro 1,1 15" A1150 (Jan-May 2006)
MacBook Pro 1,2 17" A1151 (Aprl-Oct 2006)
MacBook Pro 1,1 15" A1175 (May-Oct 2006)
There is a difference between “Intel Core Duo” and “IntelCore 2 Duo” processors.
Look under your Apple menu > About this Mac > more information for the details

How do you activate a 10.10.3 download. I have downloaded twice (2 gig each) and have restarted as instructed. I have also rebooted. "About this Mac' still reports 10.10.2 installed and I do not have the new photo app.

I have downloaded 1010.3 twice (2+gig each). The update window shows the 10.10.3 update has been installed, however, 'About this Mac' shows 10.10.2 installed and I don't have the new 'photo' app installed. Once more, the quality of Apple software approaches that of Microsoft - letting the user debug instead of delivering the quality that used to be Apple.
How do I activate the downloaded update.

There may well be a problem with the update package. I initially tried downloading the delta update (not the combo) from the Apple Support web site, and when I opened the package file, the installer ran but terminated almost immediately. I restarted and only got the normal reboot process, not the "Installing software" display. After restarting, I saw some evidence that the firmware updater was cleaning up some files, but nothing else appeared to have happened except that the 1.5Gb package file and a couple small subsidiary files had been left under /Library/Updates/_ManualUpdate.
I tried running the command line softwareupdate tool to see if it would recognize the already-downloaded package file (which is something you might also want to try before downloading again just in case it works), but no such luck. I then relented and used App Store, and that downloaded again and then performed the update successfully.
Of course, then I had to horse around with turning off all the "photos in the cloud" nonsense, but that's another story.

How can I have ext hard disks show on "About this Mac/Storage" that are ousted and show on screen

I have Mac 10.9.5, Intel. I was working in iMovie, when message came up and said I do not have enough space on my hard disk.. I have several hundred GB available. All my ext. HD's appear on my screen. In "About this mac/storage" only my HD and two of the four external drives show up. The two ext. drives that show on "about This Mac" are full. I have done a disk utility check on every drive and they are fine. Also, the whole machine is very slow. I have rebooted also.

Problem description:
MAC OS X YOSEMITE, 13.1 MODEL, INTEL CORE I5 8’GB MEMORY, WHEN I OPEN IMOVIE, I GET A MESSAGE THAT THERE IS NO SPACE AND TO CLOSE IMMEDIATELY OR I WILL LOSE WORK, IT WILL EVEN CLOSE ITSELF. I HVE OVER 700 GB ON MY HARD DISK
EtreCheck version: 2.0.4 (89)
Report generated October 18, 2014 at 1:23:07 PM EDT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Verified)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 3:20:30
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (672.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
G-TECH G-DRIVE 2 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
G-DRIVE (disk4s2) /Volumes/G-DRIVE : 2 TB (406.60 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Book 500.11 GB
S.M.A.R.T. Status: Verified
book 1 (disk3s1) <not mounted> : 500.11 GB
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 32 KB
my book 3 (disk2s3) /Volumes/my book 3 : 1 TB (25 KB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
book 2 (disk1s2) <not mounted> : 999.86 GB
Western Digital My Book 1234 3 TB
S.M.A.R.T. Status: Verified
EFI (disk5s1) <not mounted> : 210 MB
My Book for Mac (disk5s2) /Volumes/My Book for Mac : 3 TB (1 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USB-64HP (1.0.3) Support
[not loaded] com.wdc.driver.USBHP (1.0.14) Support
/System/Library/Extensions
[not loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
EPSON Scanner Monitor UNKNOWN (missing value)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
apple-scc-20140818-081903 UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.0 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
book 2: Disk size: 999.86 GB Disk used: 999.86 GB
Destinations:
G-DRIVE [Local]
Total size: 2 TB
Total number of backups: 71
Oldest backup: 2014-01-15 09:49:47 +0000
Last backup: 2014-10-18 17:19:31 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 999.86 GB X 3)
Top Processes by CPU: ℹ️
      3% WindowServer
      1% AppleIDAuthAgent
      0% Google Chrome
      0% fontd
      0% AppleSpell
Top Processes by Memory: ℹ️
241 MB com.apple.WebKit.WebContent
146 MB iTunes
137 MB Mail
120 MB mds_stores
103 MB WindowServer
Virtual Memory Information: ℹ️

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?
It says I have over 150 gigs of video on my hard drive. But I have gone through and deleted almost all of what shows up, still it says there is roughly the same amount on the hard drive. Where are these files? I want to delete them so I can have my hard drive clear.
Thanks for your help guys!

Quote from the article.
Time Machine in OS X Lion includes a new feature called "local snapshots" that keeps copies of files you create, modify or delete on your internal disk. Local snapshots compliment regular Time Machine backups (that are stored on your external disk or Time Capsule) giving you a "safety net" for times when you might be away from your external backup disk or Time Capsule and accidentally delete a file.
So what makes a notebook any different then a desktop, other then with a desktop you might have your tm backup drive connected all the time.
The object here is to not indiscriminately delete files you need or want to keep. I personally have never deleted a file I wanted to keep.
In essence a backup is for catastrophic failure of your system. So it can be restored once that failure has been fixed. Not because you go in willy nilly and start deleting files.

Where are the files for the Backups that show up in About This Mac - Storage?

Where are the files for the Backups that show up in About This Mac - Storage?
My new Macbook Pro 13 retina has 1TB flash drive. But despite my TimeMachine being in a TimeCapsule my Macintosh HD shows 277 Gb of space has Backups. What is this for? How can I delete it?

OS X Lion and newer Mac OS X versions create local snapshots in portable Macs if Time Machine is enabled. See > http://pondini.org/TM/30.html
You don't have to worry about. They are stored in a kind of volume named "MobileBackups", but they appear as stored in your hard drive. To delete them, open System Preferences > Time Machine, and turn off Time Machine. Then, turn it on. However, you don't need to delete them, as they will be deleted when your hard drive gets full

I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?

I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?
and in system report >> hardware >> Graphics/Display >> it shows both grafics card listed.

Some Mac's when the RAM is increased the Intel HD 3000 integrated graphics will bump itself up to the higher video RAM it takes, this seems to be what occured.
It also means the dedicated graphics card will be used less, but only so slightly less.
You obviously still should have both, you can test this by turning off Graphics Switching in Energy Saver, that will use the decicated AMD card all the time.
You can also run Cinebench and compare the scores here
Mac video card performance

HT1529 Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

Until last July, the model identifier on every Intel Mac would tell you exact minimum and maximum expansion in terms of RAM, retail operating system, and any system specific required firmware updates, video and audio expansion capabilities, and patches for Wifi available. The serial number is only of consequence if you wish to date a Mac down to the week. This can help in determining system specific disks, available warranty, and exchange/repair program eligibility. Outside of that the year and month can usually be narrowed down to a six month period with model identifier alone on all except MacPros. So my question is, is it really that relevant for your needs?

I just upgraded to Yosemite. Now when I try to open Excel, I get a message that there's not enough memory. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. Help please. Thanks

I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie

I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie

I have already downloaded OS Yosemite (it says so on my Apple About this mac overview) but now I keep getting a message from "install Yosemite" that keeps asking me to install Yosemite again and won't go away.

What do I do? I have already downloaded OS Yosemite (it says so on my Apple>About this mac>overview) but now I keep getting a message from "install Yosemite" that keeps asking me to install Yosemite again and won't go away.

I have the same issue. My computer has also slowed down. I hope this isn't a malware. I haven't input my password into it, and dont know what I did to turn this on.
Hope someone else can give some insight

Macbook pro 15 discrete graphics not showing in the about this mac tab

I am new to osx. I was wondering why I couldnt find the discrete graphics info in the about this mac window. It simply says intel hd 4000. I was wondering whether or not I need some drivers for it.

I assume you mean under the "Display" tab when you click "About this Mac" > More Info...
This only shows the active graphics card. To see the full specs, open "System Information," either under "Overview" Tab > System Report, or from the Apple Icon in the menu bar by holding down the option key and clicking "System Information." Under hardware > Graphics/Displays

When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software?

When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software? Because I had to have my hard drive wiped a while back, I have items on my iTouch that are not in my iTunes. Is there a way to copy everything on the iTouch into iTunes, if necessary, before I load the new software?

It is possible to transfer purchases from your iPod back into iTunes before updating the OS. If you had any CDs from your personal collection, these you have to put back into iTunes manually. Hope this helps you & good luck!

When I try to open the Iphoto it keeps on asking for the software update but when I click on the software update tab, it says that all updates are up to date. I still cant open the Iphoto, what should I do?

When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?

How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
If you have renamed iPhoto, the updater won't find it. Change it back.
Regards
TD

Using OS10.7, my hard disc is full. When I go to "About this Mac - Storage" almost all of the HD is occupied by "Other". Does anyone know what "Other" is so that I can remove some of it?

Using OS10.7, my hard disc is full. When I go to "About this Mac - Storage", it shows that it is entirely filled with "Other". Does anyone know what "Other" is so that I can delete some of it?

First, reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free for normal operation. You also need enough space left over to allow for growth of your data.
Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root.
First, back up all data if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal.

Software updates sometimes do not install. I have two software updates that I continually show up as available to install. When I click on the install button it changes to installed. Checked About this Mac shows that the updates have not installed.

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