Software updates, timing out, help ?

i just bought my macbook yesterday, and figured i would update my software, after trying, all failed except for iphoto and iDVD, i tried doing them seperatly, but they all timed out, saying there was no network connection. I tried updating certain software from the apple site, as opposed to the update menu, and the same occured. Does anyone have a suggestion to this problem ?
p.s this is my first mac, so most of this is new to me

would this slowness be due to my internet service as
a whole, or to my wireless router?
It could be either/both. Go here and test your speed. Are you getting a steady download?
http://www.speakeasy.net/speedtest/
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
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When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
port 80
port 443
phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com
For a more complete list of ports used by Apple products see "Well known" TCP and UDP ports used by Apple software products.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
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If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

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Assuming you trust the source of your application, in System Preferences > Security & Privacy > General you can check the "Anywhere" box under "Allow applications downloaded from". You may want to reset the security setting after the download.
Message was edited by: mr da

Cannot connect to Store - Network connection timed out - Help!!!

Please can someone give me a little help, I've recently updated my Itunes and now cannot connect to the store. I have checked Network connections etc.. and all is fine, my internet works as normal.
I've uninstalled all Anti-virus/spyware software and double checked the Windows Firewall.
When I run a diagnostic from the itunes help menu, I get the following:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Sony Corporation VGN-FE21S
iTunes 7.4.1.2
Current user is an administrator.
Network Adapter Information
Adapter Name: {1CB9EE56-7F9B-4B15-ACB3-28BE159EB621}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 08 16:02:19 2007
Lease Expires: Sun Sep 09 16:02:19 2007
DNS Servers: 192.168.1.1
Adapter Name: {FD313ACD-BDEE-489A-AB3E-DD931458D876}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 61.8.9.254
Lease Obtained: Sat Jul 22 23:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Adapter Name: {302D7F6B-B995-4E44-99B1-1A5158EF7090}
Description: Bluetooth Personal Area Network from TOSHIBA - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sun Jul 23 02:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Any advice would be very much appreciated.
Thanks very much.

I have been experiencing this as well for about a month and just about five minutes ago I resolved it! I have done everything! You need to unistall iTunes and Quicktime. Don't think you will loose your music as it is on you PC. Trust me. _Follow the links_ on unistalling everything, download it again with the following link and all you music automatically uploads again. It was amazing!
How to uninstall QuickTime on a Windows PC
http://www.info.apple.com/kbnum/n60342
Removing iTunes For Windows
http://www.info.apple.com/kbnum/n93698
Note: Titles you purchased from the iTunes Store or imported from CDs are saved in your iTunes folder by default and are not deleted by uninstalling iTunes.
If you have difficulty removing iTunes, you may find this helpful:
Microsoft's Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
After successfully uninstalling iTunes and QuickTime, install the latest version of iTunes for Windows, which comes with QuickTime:
http://www.apple.com/itunes/download
If you continue to experience difficulty with this issue, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html

Update timing out

I am trying to update my 3G wwith the 3.1.3 update and now the second ocmputer I have tried has 'timed out' before it has downloaded. Can someone help? thx!

The single biggest cause of this is security software on your computer. So, disable any firewalls, anti-virus, anti-malware, anti-anything and try again.

Software Update Times Out OS X 10.3.9

Hi,
I recently did a reinstall of OS 10.3.9. Everything works flawlessly except for Software Update. "Internet Connection Timed Out". However everything else including Safari works and can connect without a problem. I downloaded a majority of the updates from the Downloads site and tried to run Software Update once again. Got the same results. Can anyone help me with this it is starting to get very frustrating.

Instead of doing the software update on-line, download (this option is selected in the Menu of the Software Update window) the update and install off-line. And download only one update at a time.
 Cheers, Tom

Software updates, timing out, help ?

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