Software updates will not load

Since downloading 10.4.9, I can no longer access Software updates. If I go to System Preferences and click Software Updates, I get the window where I can ask it to check. When I click the check button, I get a message saying, "Failed to check for updates. Make sure you can connect to the Internet then try again."
Has 10.4.9 taken my trusty machine beyond its capabilities?

Hi Barry,
Thanks for your suggestions. I tried them both and am still having the same problem. Do you have any other ideas? I tried to search for firmware update information but the support site looped my back to an article about using Software Updates, which of course, I can't. I have faithfully (to a fault, maybe) downloaded all the suggested updates along the way.
I'm used to dealing with behind-the-scenes Windows XP issues at work but my Mac at home has been so reliable that I've forgotten about things like repairing permissions...
Joan (aka librarywiz)

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The software update will not load

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First, make sure you are logged into the App Store with the same AppleID that you used to purchase the apps.
If that is not it, look in the App Store under Purchases. Are they there?
If not, go into your account in App Store and click the link to show hidden purchases.
If they are still not there, use the support link in the App Store.
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Restart / Reset
http://support.apple.com/kb/ht1430
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http://support.apple.com/kb/HT1414
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http://www.apple.com/itunes/download/
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<Re-Titled By Host>

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Some you have to uninstall but it will leave behind files and folders that then have to be manually removed.
Clone Windows just in case.
Run chkdsk
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Use CCleaner or similar and repair the Registry might help too.
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Software Update will not install

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OSX software updates will not install

Softward updates will not install on my MacBook Air (OSX 10.7.4). The updates download, but then during the installation process a message pops up saying that an error occurred and that nothing was installed. I've tried it 5 times with the same result each time.
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Hello, macrmj.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles I would recommend going through that may help resolve this issue.
Using Disk Utility to verify or repair disks
http://support.apple.com/kb/ht1782
About Disk Utility's Repair Disk Permissions feature
http://support.apple.com/kb/ht1452
Cheers,
Jason H.

Restored iPod Touch Software Update will not appear

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Software updates will not install...?

Hi all,
I have a number of updates I wish to install but am having some difficulty. The updates include itunes 8.2, J2SE 5.0, Quicktime & security updates.
I am getting the following message - "None of the checked updates could be installed - A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again"
My internet connection is fast & stable, my hard drive has 11.46gb available..
Is there anything else I should be trying? Any tips/ ideas?? All help is appreciated!

Have you tried starting the computer in SafeBoot mode,
by holding the Shift key down on startup, throughout
the duration until a login window appears, then after a
desktop finder window is steady, use Go in the Finder
menubar to go into Utilities Folder. Then launch Disk
Utility from there; click on Macintosh HD & click on the
little button in the utility named 'repair disk permissions.'
After Disk Utility's 'repair disk permissions' has run and
the permissions on the volume are repaired, quit the
utility and restart the computer normally. This may help.
Over the course of time, doing nothing to maintain the
Mac OS X system may result in odd behavior; some-
times months or years after running a computer, a few
odd issues may come up. In the case of Mac OS X, to
repair disk permissions before and after software update
and security update, and installations of applications, is
a form of preventative maintenance. Helps it work better.
A free downloadable utility interface tool such as OnyX
from Titanium Software's web page, can also help in
doing several kinds of maintenance. This can be set up
to run in an Automation mode and you can checkbox
several items, and in the utility's own Preferences, one
of them allow you to have the utility restart the computer
when the items in Automation are completed. This is
one of a few great freeware/donationware utility tools.
A side question: How was the last step in your iBook's
OS X version arrived at? Was it a small file update to
the latest numbered step or was it a larger Combo file?
If not the larger file, perhaps to repair disk permissions
and then get and install the large Combo 10.4.11 (etc)
over the existing similar version/step, then repair disk
permissions on the system on restart after installing it.
Not seeing the computer or trying the simple things
first (easier to do and show how, than to tell about)
makes these discussions sometimes a bit wary...
There is also a chance you may have to start the
computer from the Installer Disc and then use a
special Disk Utility version accessed within the
Installer's menu bar, prior to actually running the
Installer itself. The menu bar looks like the Finder
but says Installer in the upper left hand corner; so
the menu bar has drop down items. At some step
in the process, there is no menu bar, be watchful.
You do not need to run the installer, just Disk Utility.
You can repair disk, repair disk permissions, and
verify either. Choose repair on both counts, since
that will also verify and repair. And also note if
the drive SMART status verification says passed.
To boot from the installer disc, you have to hold
the C key down on startup until you see a screen
indicating you have a new window, and then the
second screen in 10.4 shows the menu bar on top.
If you need to go that far... Of course, the Installer's
booted Disk Utility can be used for further and more
advanced processes including totally erasing drives,
formatting, archive/installing, & other utility functions.
Knowing when to need to use some of these, and how
is part of the learning processes which can save you
time and money by getting a handle on the basics first.
Good luck & happy computing!

Software updates will not load

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