Software Upgrade - Camera Not Working
I recently upgrade my Curve 8900 to the 5.0 software. My key guard and sounds both stopped working, but were fixed with a reboot. However, my camera and video camera are both non-functional. When I take a picture, a box pops up saying "file not found". It then goes to a screen asking me if I want to save. When I click save, it cycles back to the "file not found" screen. I called tech support at T-Mobile, and they tried resetting my phone, but it didn't have any effect.
Is there a fix for this?
Hi Mabel424,
Welcome to BlackBerry Support Community Forums.
Try the instructions in the article below for a clean application load. Backup your device before reloading the software as this will erase all data. http://bbry.lv/bpv7E1
Make sure you test the camera and video camera before restoring any data. Then perform a selective restore of essential data following this KB article. http://bbry.lv/bhaArf
-FS
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