Software upgrade issues

i just purchased the online software upgrade from 1.x to 2.x how long should this take??? my ipod and itunes have been sitting there, apparently frozen, for almost 2 hours as of this post

Check your date ect to make sure its correct, that stuff can mess up digital signatures. If that dosnt help try the manual package download from the apple website and we can hope that will fix it for the future and is not just a stop gap.
http://www.apple.com/support/downloads/macosxupdate1045.html

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Oracle 9i database software upgrade issue with standby (Dataguard) database

All,
I have encountered a problem in upgrading the Oracle software on 2 of our databases in-house. The databases in question here are using Dataguard, so one is set to primary and one is set to standby. The version that they are/were starting at is 9.2.0.7.
I was able to install and complete the 9.2.0.8 and 9.2.0.8 OCT CPU patches on the primary database, however when I moved to working on the standby database, I am got an error when attempting to follow step 6 of the post installation tasks:
Enter the following SQL*Plus commands:
SQL> STARTUP MIGRATE
SQL> SPOOL patch.log
SQL> @ORACLE_BASE\ORACLE_HOME\rdbms\admin\catpatch.sql
SQL> SPOOL OFF
(Please note that this is my first experience with working with Dataguard, so my methods in updating might have been a bit off-base.)
If I attempt to startup the standby database in MIGRADE mode, I get the following error (which is expected):
ORA-01666: controlfile is for a standby database
If I try to run the catpatch.sql script, even after mounting the database in standby mode, I receive the additional error:
ORA-01219: database not open: queries allowed on fixed tables/views only
My question here is, how do I get the standby database to allow me to finish the software upgrade process, so that both versions of Oracle match on the primary and standby databases? :)
(I did try some research on Metalink, but only found an article detailing how to upgrade your dataguard database from 9i to 10g, which did not look especially helpful in this case...)
Thank you!
-Sabrina

Depending on the kind of Dataguard you currently have, physical or logical, there are two useful metalinks notes:
Upgrading to 10g with a Physical Standby in Place
Doc ID: Note:278521.1
Upgrading to 10g with a Logical Standby in Place
Doc ID: Note:278108.1
~ Madrid
http://hrivera99.blogspot.com/

Blackberry 10 OS software upgrade issues

Please help!!!...hello everyone...I'm having issues with ma Z10...ever since I upgraded to the 10.2.1.2941 OS I've not been able to connect with my 3G network...anytime I try to connect to the 3G network all it says is *emergency calls only*....the issue started right after I upgraded my OS...please what do I do?
Solved!
Go to Solution.

Hello crownmx01
It is always recommended to troubleshoot software/hardware/network issues with reset BlackBerry phones first.
KB02141 Reset a BlackBerry smartphone
If the problem persist, then you need to make a call your mobile service provider to consult this network issue.
Good luck and let us know.
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• If your issue solved, mark the best post in your thread as Solution

Lumia 620 software upgrade issues

Hi,
My Nokia lumia 620 with windows8 was upgraded to the latest software (amber, i guess) and after this the touchscreen stopped working. The touchscreen was recently replaced.
* Is there a way to go back to the previous version of software (where the touchscreen was accessible)
* Is there a new upgrade planned to resolve the touchscreen problem.

Was the display repalced by an authorised Nokia care Centre ?
Try a Soft Reset (Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds). Phone will reboot...) and see if the problem gets resolved ..
Also confirm that all the System applications are upto date. You may use THIS application to check..
BTW there is no way to Roll Back the Firmware.

Z30 software upgrade issue

I installed the latest software update on my Z30 yesterday. Everything went according to plan and I rebooted the phone when instructed. Since then I have not been able to restart the phone.
Since I backed up the phone before updating the software, I used BB link in an attempt to reset the phone to its factory settings and start over. Software install gets to 97% compelte and then gives me the message "software update encountered an error". I hit the ok button and then select Reload again and the installation times out at 97% again. I have done this at least 20 times with no success. I have tried this on three different computers and the problem is always the same.
Any ideas?

So the software won't finish downloading. Sounds like a server issue to me and not a device issue. I would suggesting taking matters into your own hands. Install the version that's was leaked a few weeks ago on the Internet. It's the same version as the official one Verizon is rolling out. Here are some instructions. Disregard step one since you can't make a backup.
1. Connect your device to your PC and make a full backup with BB Link.
2. Download the correct autoloader for your device from the first post in the thread linked below. You need to know your full model number (i.e. STL100-1 (or -2, -3, -4) which can be found in Settings >About. Make sure you download the one for your model that contains the radio file.
10.2.1.1925 OS: http://forums.crackberry.com/bb10-leaked-beta-os-f395/lengend-presents-10-2-1-1925-all-q-z-887047/
Close Link and leave the device connected.
Double click on the autoloader you downloaded.
The process should take around 5 minutes or so. when it's done, you'll need to complete the startup process before you can connect to Link and restore data.
When you're done you can restore your backup, though I recommend NOT restoring your Settings backup as it's best to start clean with this new OS but it's up to you. You may experience small bugs here and there from restoring the Settings portion of the backup. Media and Application data seem to be OK to restore.
That's it.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry 10 OS software upgrade issues (10.3.1.1565)

I've upgraded my OS to 10.3.1.1565 and I've somehow lost the 'Speed Dial' function?
The keypresses don't work for the previuous speed dial contact and 'Spped Dial' no longer appears in my 'Settings'
The speed dial 'star' appears in the centre of the menu when I swipe down from the top, but nothing happens when I touch it, other than it disappears
Have tried a hard reset but no different
Any ideas as this is one of my most used funtions?

1)
when in the Phone app, you can choose to display your favourite contacts at the top of the screen. Those contacts will appear as boxes with the contact picture.
To show or hide those favourites, swipe down and tap on the star.
Yes I agree, the star is named "Speed Dial" instead of "Favourite contacts".
2)
to setup the speed dial keys, it's somewhere else:
from the home screen, swipe down and go to the settings. Choose the category "Shortcuts and Speed Dial".
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

2nd Gen Software Upgrade Issue

I have a second generation iPod Touch. I had to restore it because it was going really slow and freezing up when I restored it I lost some of my apps like Facebook. Now when I go to reinstall from App Store it tells me I need version 4.3 or higher. So i go to my itunes and it tells me my software is version 4.2.1 when i hit update it tells me the current software is up to date and no update is needed. HELP!!!

Did you not keep a copy of facebook on your computer?
If not, then there is nothing you can do.
Sorry

Iphone 4 software upgrade issue

When I try to update the software on my iphone 4 through itunes, using a USB cable, I am getting an error after about 10 minutes that the connection is timing out.

OK. The reason I ask is because if you have iOS 5.0, you can perform the update from the phone instead of iTunes. To see what you have, go to Settings > General > About > Software Version.

After I did a software upgrade, my photo booth is hazy. Is there a fix for this issue?

After I did a software upgrade, my photo booth is hazy. Is there a fix for this issue?

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

BlackBerry Q10 bluetooth issues since software upgrade

I have a BBQ10 and a chevy sonic with mylink. UP until Monday night they paired fine everything worked and then I had a software upgrade on my BlackBerry. It installed just fine no issues there. Now when I try to make/receive calls while using bluetooth in the car my phone has to be using speaker. Handset doesn't work, nor does bluetooth. The first time I start car up and the devices pair I can get the bluetooth to ask me "what would u like to do" I can get all the way to connecting to the call. As soon as call is connected it tells me it's going into private mode. This is the point where only the speaker on the phone itself will work. I can not talk via bluetooth or "handset" speaker only or I don't hear people but they hear me. I know it's not an issue with the mylink in car I paired my mum's bold and everything works as it should. Suggestions?
Solved!
Go to Solution.

Problem solved. Changed phone name. Deleted pairing between phone and car bluetooth rebooted phone turned car off and back on. Repaired devices and seems to be fine now

IPod Touch w/ Software Upgrade, Minor Issue

I just returned the iPod touch 16g I purchased from Best Buy and got myself the correct version this time, the 8g with the software upgrade, they were out of the 16g. Anyways, it works fine, most of the timer, half to unplug and replug it in everytime I want to transfer a video file but I'm wondering why there isn't an automatic shutoff with the Touch since the original iPod has it included?
It's kind of ****** that Apple would release these firmware updates and not include automatic shutoff with the darned thing.

Do you mean like a sleep timer??
Regards
Ryan

Phone not working after the software upgrade

I performed the software upgrade as indicated by the phone in the notifications.
One the phone rebooted, I proceeded to enter my email accounts and it froze on a white screen with a spinning wheel.
I rebooted and it continued to freeze.
I took the battery out, rebooted, still can't add email accounts. It freezes in the setting section. I actually can't change any settings.
If I reply to a text, the screen freezes black.
If I try to reply to an email, the screen says, "Could not display this message"
I have wiped it three times, powered off a billion times and still keeps freezing. The update has been nothing but grief.
Any advice??

Hello 2canoes and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing issues with your device after updating your software.
It's recommended you contact your mobile service provider for investigation on this matter and to open a support ticket with BlackBerry technical support.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Help needed: iPhone 4 software upgrade failed many times

Hello. I've bought an iPhone 4, which its operating system is 4.3, and was prompt by iTunes about this iPhone 4 software upgrade to iOS 4.3.5. I've downloaded the software and waiting for quite some time and after the dowloading has completed, the file will be processed. After processing, there is a popup saying that somehow the software upgrade failed and said something like make sure that your connection is correct etc. Do you have any idea on how to solve this issue?
Help me, please. Thank you very much.

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Diasble your firewall/security software and try again.

IPod Touch skips, stutters, glitches through songs since software upgrade!

Hi everyone,
*Since I upgraded my iPod Touch* to the latest available software update +(for the 1st Gen is 3.1.3)+, it has become *unable to properly play any music encoded above 128kbps*. Before the upgrade, my iPod could play music encoded in any higher bitrates like a champ! All the way to 320kbps, variable, even Apple Lossless format used to play flawlessly.
Suddenly after the last *firmware update*, most of the songs in my iPod Touch would *skip, glitch and garble, making electronic glitches and annoying noises* for no apparent reason. On occasion, the iPod would even *add several second of silence in the middle of random songs*. It's bizarre!
It definitely took me a while to figure it out, and spent weeks testing and researching what could be the problem. It was truly driving me nuts! The result of all these tests was clear: the *iPod Touch now CHOKES on any music file encoded higher than 128 kbps ACC*. Truly pathetic for such an expensive little jukebox. Even the early MP3 players I owned 10 years ago were able to play variable rate MP3 files without a glitch. *_This is a major bug that needs to be solved_*.
For those interested, I did the following tests through my weeks of research to find out the culprit to this problem:
- - - Reinstalled the device software
- - - Reformatted the device, then updated the software
- - - Uninstalled all apps, reinstalled and tested my music after reinstalling each app
- - - Disabled Wi-Fi (no difference)
- - - Copied over my music library from scratch, several times (it was painful)
- - - Reformatted a few albums in different bitrates, from 96kbps, all the way to 320kbps, both in constant and variable rates, and tested them one by one. This took days.
In the end, there is one thing that was consistently clear: *any songs encoded over 128kbps would skip, glitch and sound corrupted. Time after time*. All those music files I had encoded at higher rates +(192 kbps, variable 240 kbps and beyond)+ would make the iPod choke.
There is one temporary solution to this mess, but it involves reducing the quality of your music files: The only way I can now play my music collection in my iPod Touch without skips and glitches is by downconverting my files to the now *obsolete 128kbps*. Only when I converted my music to 128kbps, the annoying skips and glitches stopped. For an audiophile like myself, this was an absolutely painful decision, as I can tell the *obvious loss in quality and nuance in my music files since i had to downconvert them*.
Funny: this skipping problem *also affects any files purchased from iTunes* +(encoded at 240 kbps variable rate)+. Should I ask for my money back, Apple?
I find this irritating and painful, since *the ONE THING the iPod is supposed to do well* (aside from apps, games, and web browsing) *is to PLAY AUDIO AND MUSIC FILES*.
I spent a lot of money on this machine, and until recently it worked like magic; I just wished it played music again like it's supposed to. It's what the iPod was built to do. *Apple: Please fix the software!*
I wonder if there's a forum where I could post my detailed findings, so Apple engineers can take note of this *MAJOR BUG*.
PS: I have recently learned this is a very common bug, and tons of people are reaching out telling me they are experiencing the same annoying problems. Furthermore, *this seems to affect not just the 1st Gen, but ALL generations of the iPod Touch*. It's a *widespread software issue* that was not properly addressed in the latest software upgrade. I'm starting to worry about Apple's quality assurance process.

Hi everyone. Thanks to a tip in another forum, I think I had a breakthrough regarding this problem. I have the strong suspicion it's not the software for the iPod Touch, but instead, the problem comes from *iTunes and how it handles USB 2.0 transfers*.
To make a long story short, all your *music that's encoded above 128 kbps gets corrupted when you transfer it to your Touch from iTunes through your USB 2.0 connection*. That's where the problem is!
I performed this simple test:
*PART 1 - WIFI*
- I connected my iPod Touch via Wi-Fi to the iTunes Store. Bought an album encoded at a very high bitrate (Coldplay's "Viva la Vida", encoded at 256KBPS).
- Downloaded the Coldplay album directly to my iPod Touch via Wi-Fi.
- Tested every song in the album, and they all played flawlessly.
*PART 2 - USB 2.0*
- Now, I erased the Coldplay album from my iPod Touch.
- Connected my iPod Touch to my computer, and downloaded the album again via iTunes. I copied the very same album to my iPod Touch, this time using the USB 2.0 connection.
- I tested every song in the album. Guess what: most of them are corrupted, skipping, glitching, making garbled noises.
I think a reached a minor "eureka" moment. *It's not the iPod Touch software: It's iTunes, and how iTunes deals with your USB 2.0 connection*.
Now, I'm not an engineer, and I don't know how to fix this problem. I wonder if there's anyone out there there that knows why high bitrate files get corrupted during the file transfer. Hope anyone can shed some additional light on this issue, so we can find a solution.

WARNING - Software Upgrade 7.0.0 Bundle 2406 and texts

I installed Blackberry software upgrade 7.0.0 Bundle 2406 yesterday on my Torch 9860 and when it had completed and installed and uploaded, more than 90% of my text messages had been erased (over 120 SMS messages from friends and family). I am realy annoyed that Blackberry did not warn this would happen before I installed it or I would have backed them up first. Does anyone know how to retrieve SMS texts or have they disappeared forever??

si1k_sing3r wrote:
i have tried to start this update but is constantly stuck on the backup! i pulled the battery as there was no other option. once the phone started again, the backup started straight away (didnt even need to put pin in on phone) and is stuck again in the same place!! please help anyone, i cant use any of my phone!!
have you tired a selective backup? that might narrow down where the issue is
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Software upgrade issues

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