Software upgrade link broken

I'm re-authoring an old project and need to update an old (version 1.5) DVD Studio Pro to 1.5.2
Problem is, the download link on the Apple site is broken:
http://support.apple.com/kb/DL1163?viewlocale=en_US
Can someone from Apple look into this and fix the broken link?

There's no one from Apple here, just users like yourself.
Have you tried using the Software Update function from the Apple menu at the top left of your screen instead?
It's always fetched me all the updates I ever needed.

Similar Messages

CAN'T DOWNLOAD JANUARY SOFTWARE UPGRADE!!

hey so ok this is what's happening.
before we start YES I have updated to both ipod touch software 1.1.3. AND to itunes 7.6!
I plug in my iPod, open iTunes, and go to the iTunes store. I click on the "January software upgrade" link on the store's homepage, and it takes me to a white page with pictures of iPod touch, descriptions of the new apps and features, icons for them, and a list of system requirements. A message in red text says "Connect iPod touch and click 'check for updates' before installing the January software upgrade". Umm but I already did! Also, at the bottom of the page of the left and right sides of the page are buttons saying "no thanks" and "remind me later" respectively.
There is no option anywhere on the page to purchase the upgrade. What gives?

I seem to be having the same problem as others. I have purchased the software but cannot get any further. It will not appear in the purchased box under store. I have spoken to Apple and they were no help whatsoever. I am getting really hacked off. Would you walk into a shop buy something and then be told sorry you cannot have it, email us and tell us what your problem is. MY PROBLEM IS I HAVE PURCHASED SOMETHING AND I CANNOT HAVE IT.......... CAN ANYONE HELP

I just purchased a software upgrade. I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s)." How do I do this??

I just purchased a software upgrade to OSX Lion. I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s). How do I "launch the Mac App Store?"

Assuming you are running OS X 10.6.6 or later (10.7.x Lion, 10.8.x Mountain Lion or 10.9.x Mavericks), go to the Apple Menu (top left-hand corner of the screen)>App Store and it should become clear from there.

Why dose an InDesign document loose the link to it's folder everytime the software upgrades?

Why dose an InDesign document loose the link to it's folder everytime the software upgrades?

Agreed. I have a couple thousand forms in my system. No sooner did I get through many of them after ugrading to CC, Adobe upgraded again. It begins all over again. [sigh]

Adding reminders to my calendar items is no longer an option after the software upgrade. I also can't get to day and week view, only month view. What's a possible solution?

Adding reminders to my calendar items is no longer an option after the software upgrade. I also can't get to day and week view, only month view. What's a possible solution? I'm using Andriod version 4.4.2 with kernal 3.4.0.

@MaloneTP
Thanks for keeping me updated! Do you see the screen options displayed in the following link: http://bit.ly/T2koBL for changing the calendar view options in Kies Air? Also, let me know if you're able to add a Reminder by following these steps: http://bit.ly/T2l9dY. Keep me posted. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

Why is there an upgrade link on my adobe cloud page when I already have a full membership?

When I log into my adobe cloud, at the top left side of the window it has three links. One is "files", one is "Apps" and one in red "UPGRADE". I have a full membership for at least 6 more months, and although I have the introductary price, I purchased it with the understanding that this was a full membership. Can Adobe remove this link? It really seams to distract me when I think I'm not getting a full version of software, and like today have wasted some valuable working time simply on trying to find out how to contact Adobe without speaking to someone for an hour.
Oh yes, and also when I click on APP to upgrade,(lets say, as in today, Literoom) the two links under each software icon now says "try" or "learnmore". (Although it seems like I have full versions of software downloaded.) I could have sworn at one time it was "download" and "learnmore".
If I'm not getting my full version software then this cloud stuff is for the birds and it's not going to work for us faithful Adobe consummers.
Message was edited by: JLTMade

I have confirmed you have a paid membership. You are getting the full version of all the software included.
What happens if you sign out, clear the cache and cookies in browser, restart the browser and sign back in? Do you still see the Upgrade link?

Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this?

Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.

In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat

All files and more lost with software upgrade

hello
my in-laws called me in a panic yesterday. they used the software upgrade to install 10.5.2 and could not find their entourage mail program anymore, it was gone, so were all the files in their document folder. i connected through ichat to their computer (had to set up the accounts again, as the old ones were lost) and yes, it is all gone, though documents they saved in the applications folder are still there.
i called tech support for them and was told that programs that are left open during installation will be deleted. isn't it impossible to continue installation until programs are quit? why would all their files be gone from the document folder? also gone were their ichat ids and safari bookmarks. it felt like an erase and install but all they did was the software install which i assume is a default installation?
no, no back ups for them. they just recently acquired this computer on our recommendation that they would have less trouble with a mac than a pc with vista. but now this.
they will be talking with tech support soon, but i have little faith in them, so i am asking here. what could have happened?
thanks,
marianna

Welcome to Apple Discussions!
One thing which may have happened is this article:
http://docs.info.apple.com/article.html?artnum=107854
However, this is an important lesson for everyone. It is not a question of if data will be lost, but when.
See my FAQ* on backing up as to other possible recovery strategies, and make sure everyone knows never, ever install an update without backing up first. Regardless of the cause, data will eventually get lost, and updates are often the most frequent events where they happen as they change the system much like changing the guts of an automobile.
- * Links to my pages may give me compensation.
Message was edited by: a brody

3502I access point unsuccessful software upgrade

Hi all. I have a trouble with AIR-CAP3502I-R-K9 AP and I want to ask help.
I tried to upgrade IOS software in ap because it was connecting and disconnecting to controller too often. I already upgraded one of two access point and it working stable at this time, but the second one not.
I tried to make software upgrade:
ap: set IP_ADDR 192.168.100.100
ap: set NETMASK 255.255.255.0
ap: set DEFAULT_ROUTER 192.168.100.1
ap: tftp_init
ap: ether_init
ap: flash_init
ap: tar -xtract tftp://192.168.100.101/ap3g1-k9w8-xx.152-2.JB.tar flash:
After that software was donwloaded to ap and self-extracted.
And when I'm trying to boot ap after upgrade I see such messages:
C3500 Boot Loader (AP3G1-BOOT-M), Version 12.4 [mpleso-ap_jmr3_esc_0514 125]
compiled Fri 17-Aug-12 12:12 by mpleso
******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********
=== 1. Is original FCS bootloader in BS:? If not, skip upgrade ===
    ---> original FCS bootloader not detected -- skip upgrade
ap: set IP_ADDR 10.33.9.240
ap: set NETMASK 255.255.255.0
ap: set DEFAULT_ROUTER 10.33.9.1
ap: tftp_init
Unknown cmd: tftp_init
So, I even can't load new software. What can I do now?
Any help much appreciated.

ap: reset
Are you sure you want to reset the system (y/n)?y
System resetting...
r WRDTR,CLKTR: 0x8200083f 0x40000000
r RQDC ,RFDC : 0x80000032 0x00000211
using eeprom values
WRDTR,CLKTR: 0x8200083f 0x40000000
RQDC ,RFDC : 0x80000032 0x00000211
using SMSJ ddr static values from serial eeprom
ddr init done
Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000032, 0x00000211
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 51 files, 13 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 11743232
flashfs[0]: Bytes available: 19996672
flashfs[0]: flashfs fsck took 10 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 30:f7:0d:7c:44:c8
Ethernet speed is 100 Mb - FULL duplex
Loading "ap3g1-k9w8-mx.152-2.JB"...ap3g1-k9w8-mx.152-2.JB: permission denied
Error loading "ap3g1-k9w8-mx.152-2.JB"
Interrupt within 5 seconds to abort boot process.
Loading "flash:/ap3g1-k9w8-mx.152-2.JB/ap3g1-k9w8-mx.152-2.JB"...################
File "flash:/ap3g1-k9w8-mx.152-2.JB/ap3g1-k9w8-mx.152-2.JB" uncompressed and installed, entry point: 0x4000
executing...
enet halted
IOS Secondary Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000032, 0x00000211
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 51 files, 13 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 11743232
flashfs[0]: Bytes available: 19996672
flashfs[0]: flashfs fsck took 10 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 30:f7:0d:7c:44:c8
Creating Test Kernel diagnostic commands
Radio 0 : Vendor 0x11AB, Device 0x8324
Radio 1 : Vendor 0x11AB, Device 0x8350
Radio 2 : Vendor 0xB556, Device 0x7CF2
Radio 3 : Vendor 0xC277, Device 0xFFF5
******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********
=== 1. Is original FCS bootloader in BS:? If not, skip upgrade ===
    ---> original FCS bootloader not detected -- skip upgrade
Boot CMD: 'boot ap3g1-k9w8-mx.152-2.JB;flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB'
Loading "ap3g1-k9w8-mx.152-2.JB"...ap3g1-k9w8-mx.152-2.JB: permission denied
Error loading "ap3g1-k9w8-mx.152-2.JB"
Interrupt within 5 seconds to abort boot process.
Loading "flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB"...flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB: no such file or directory
Error loading "flash:/ap3g1-k9w8-xx.152-2.JB/ap3g1-k9w8-mx.152-2.JB"
Interrupt within 5 seconds to abort boot process.
Boot process failed...
The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.
C3500 Boot Loader (AP3G1-BOOT-M), Version 12.4 [mpleso-ap_jmr3_esc_0514 125]
compiled Fri 17-Aug-12 12:12 by mpleso
******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********
=== 1. Is original FCS bootloader in BS:? If not, skip upgrade ===
    ---> original FCS bootloader not detected -- skip upgrade
ap:

Can't Get January Software Upgrades

Ok so I just bought this iPod Touch from my cousin a few days ago. I wanted to get the software upgrades but I don't know how.
I went to http://www.apple.com/ipodtouch/ and clicked on the icon on the bottom left that states "Have an iPod Touch without the new software? Five new applications for just $19.99. Get the January Software Upgrade."
It then opened up my iTunes and went to some iPod touch January Software Upgrade page.
There is no "Buy Now" button just a button on the bottom right saying "OK" but it doesn't do anything...
I have the latest iTunes and software version 1.1.4
someone help please...
Message was edited by: Santi78342

Hi Santi78342m
You're using the wrong link. Use [this one|http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=271872604 &s=143441].
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

Looking for documnet to CDS Internet streamer software upgrade from 2.5.9 to 3.1 procdure

I WANT THE DETAILED PROCEDURE DOUCMENT TO DO THE SOFTWARE UPGRADE OF CONTENT DELIVERY SERVICE iNTERNET STREAMER FROM 2.5.9 TO 3.1 IMAGE

kkrm333 wrote:
Hi,
We have EBS 11.5.9 with 9.2.0.6 database.
For the upgrade of EBS to 12.1.3 and database to 11.2.0.3 what are the basic steps?
Can we directly upgrade 11.5.9 to 12.1.1?
Thanks,Yes you can. Please see (Database Preparation Guidelines for an E-Business Suite Release 12.1.1 Upgrade [ID 761570.1]) for the Path you have to follow.
Please also see these docs/links.
Oracle E-Business Suite Upgrade Guide Release 11i to 12.1
http://docs.oracle.com/cd/E18727_01/doc.121/e16342/toc.htm
Oracle E-Business Suite Release 12.1.3 Now Available
https://blogs.oracle.com/stevenChan/entry/ebs_1213_available
11gR2 11.2.0.3 Database Certified with E-Business Suite
https://blogs.oracle.com/stevenChan/entry/11gr2_11_2_0_3
https://forums.oracle.com/forums/search.jspa?threadID=&q=11i+AND+R12+AND+Upgrade&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Problems with contacts getting deleted after software upgrade!

Somehow, my IPhone 4s had a software upgrade, and it DELETED contacts. Anyone else have a problem with this???? UGH!
I had a thunderbolt before my IPhone, and my contacts were saved to the verizon back up assistant. They are now nowhere to be found!

If you were already using iOS 5 where you using the iCloud feature to back up your device? If so, you should be able to retrieve your contacts. If you just upgraded to iOS 5 where you backing up your device on your computer via iTunes? You were advised to complete a backup prior to proceeding with the software update...if you did so then a copy of your back up should be available in iTunes. Try looking at the following link to see if it helps:
http://support.apple.com/kb/ht1414
If you did not do a backup and you were not using iCloud to do backups then you would need re-sync your contacts from another source...did you use a contact manager on your computer (such as Outlook)? If you did then you can retrieve your contacts from there. Try looking at this link to see if it helps. If it is not the correct one you can do a search on that site to find the article that better fits your needs.
http://support.apple.com/kb/PH1674

Down-loading software upgrades is being limited by "server timed out"

My broadband connection is of modest speed as I live many miles from the Telephone Exchange. When I attempt to download Apple software upgrades, say of 50 mb, I get cut off after about 12 mb with a message" sever timed out code -1001". When I make a second attempt, I have to start again "at the beginning" rather than continue at the point where the last attempt failed.
Grateful for any advice (apart from being told to move house nearer the Telephone Exchange!) I am only just computer literate.
regards

Hi,
Make sure that the software while upgrading and downgrading was from your service providers official site. If not, go to the following link :
http://in.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
Now, if you have already upgraded and downgraded the software, and tried battery pulls. The only problem that i can think of for browser time out's could be with the service books.
Open the link and follow the instructions:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=FAA7D6BA303A725FD73A92C596891272?...
If your query is resolved then please click on - 'Accept as Solution'
Thank You.

I have os x 10.5.8, how do I get the next software upgrade?

I have os x 10.5.8, how do I get the next software upgrade? I'm willing to pay if I have too. Please help, i'm clueless

Go to Apple menu -> About This Mac. If it says iMac G5, you are at the max you can go. If it says iMac Intel CoreDuo and has at least 1 GB of RAM, you can go up to 10.6.8 with stedman's link, but the static version of that link is:
http://store.apple.com/us/product/MC573Z/A If it says iMac Intel Core2Duo and has at least 2 GB of RAM you can go up to 10.7, but need to get the above DVD, and upgrade to 10.6.6 or later to get the App Store, and then finally download 10.7. A USB flash drive version of 10.7 should be out later this month, and it is unknown if it will allow you to skip 10.6 or not. See my upgrade FAQ* for pitfalls you may run into each:
http://www.macmaps.com/upgradefaq.html

Torch lockup on downloading software upgrade

I tried downloading a software upgrade a few hours ago using my laptop and Blackberry Desktop Manager. The download froze part way through and now I'm unable to connect the phone to the laptop & all the phone will do is display the Blackberry platform 5.1.532 menu and an error message: uncaught exception net. rim device.api. i18n. missing resource exception.
Not sure where to go from here. Any ideas? Since I can't get past the menu list on the phone screen I can't do anything via the phone & since the laptop won't conect with / recognise the phone I can't try reinstalling via Descktop Manager.

Hi and Welcome to the Community!
I'm not quite clear what happened...the download is one step, followed by installation to the PC, followed finally by installation to the BB. You only said "download", but the subsequent things you said don't correlate with the actual download being where it got stuck. So I'm a little bit lost. So I think perhaps you should start over.
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Software upgrade link broken

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