Software upgrade to 4.3 succeded but synch and then restore both failed

I updated the software to 4.3 and this succeded but the synch failed and then the restore failed.
The only way I can get the phone to synch is by hitting the restore button on the summary screen which goes through the whole process quite successfully until it comes to the final stage of the synch when it fails and reports these two error messages one after the other:
1) itunes could not synch stews iphone 4 because the device timed out
2) itunes could not synch stews iphone 4 because a duplicate filename exists
Now none of my apps work. they just flash up on the screen briefly (split second) and crash back to the home screen. This only happens to the apps I have purchased. Any standard apps all work. the ipod has not synch'd - its empty.
Any ideas what file its talking about that is duplicate? and is this in the iphone? Any way to access it and delete it?

I solved this problem by:
1) Finding the backup directory and copying all of my backup files to a safe location.
2) Restoring my iphone as a new phone.
3) I expected to have to copy my backup files back to their correct place and do a restore but I didn't need to. The act of restoring to a new phone actually cleared the fault but left all my content on the phone!!
Back to full operation at 4.3!
This page was helpful...
http://support.apple.com/kb/HT4137?viewlocale=en_US

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Software upgrade to 4.3 succeded but synch and then restore both failed

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