Software was updated today at Apple Store, and now can't access photos and videos in iPhoto

I brought my iMac into the apple store today as I was having issues with programs freezing.  They wiped everything clean, reinstalled my programs and updated me to the current version of OS.  After I transferred my info back in from my back up hard drive, I went into iPhoto to check to make sure everything was ok.  I got a message stating that I had to update iPhoto to work with the current software to be able to view/use pics.  I clicked ok, and everything updated.  When I now go to iPhoto, all of the events are labeled correctly, but all but 2 are black with no key photo (even though I designate one).  Basically, the screen is all black with all the blank black event squares.  As I scroll down, the key photos will appear for 1 second, and then disappear.  When I go into the event, I see all of the photos very small, and when I try to enlarge them or click on them to edit or view, I get a triangle with an exclamation point in the middle of it.  When I click on any movie/video, I get a message saying that "the movie contains an invalid data reference".  I have about 8,000 photos.
What is going on and how can I fix this?????

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 
Regards
TD 

Similar Messages

  • I have changed my email address so I changed my Apple ID and password.  Just realised haven't changed icloud details and now can't access as don't know password or security questions.  Want to delete and set up on new Apple ID.

    I I have changed my email address so I changed my Apple ID and password.  Just realised haven't changed icloud details and now can't access as don't know password or security questions.  Want to delete and set up on new Apple ID.  Help please???

    In order to change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I've synced my phone, accidentally, to my wife's account and now lost all me photos and data... Is there any way of retrieving it all? The bigger problem is I can remember when my phone was last synced to my account so the info list is not on there either

    I've synced my phone, accidentally, to my wife's account and now lost all me photos and data... Is there any way of retrieving it all? The bigger problem is I can remember when my phone was last synced to my account so the info list is not on there either

    To see if there are any backups of your device on the computer, go to iTunes/Edit/Preferences/Devices.
    Moving the mouse over the listed backups will tell you to which device they belong.
    If there is no backup of your phone listed, your data is gone.
    In case you also used iCloud to back up your data, check this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • Updated Mac book pro to Lion, now can't import photos from Nikon Coolpix P3

    Updated Mac book pro to Lion, now can't import photos from Nikon Coolpix P3

    You launched iPhoto and from its Preferences you selected Connecting camera opens.....

  • How can I access photos and videos saved to the iCloud?

    How can I access photos and videos saved to the iCloud? I backed up my iphone to the Cloud but now the files are nowhere to be found.
    I had to reset all content and settings in order to troubleshoot an issue. Before I did this, I backed up the iphone to icloud. When I reprogrammed the phone, I had to set it up as a new device and individually sync apps and other items from itunes. But by doing this, I somehow lost some videos and can't seem to find where they would have been saved/backed up. Can anyone offer any guidance?

    You can't view photos and videos on icloud (except for shared photo stream pics).  iCloud merely sync photos between devices using the stream.  If you don't have photo stream turned on, then the only place photos in the camera roll are located are in a backup.  You would have to restore from the backup.  But be warned that many users have ended up losing their photos when performing a restore, for whatever reason. 
    What you should do in the future is always sync photos/videos to a computer for storage, don't leave them on a device or trust icloud to somehow store them.

  • I have totallymessed up outlook on my ipad, attempted to change password, and then couldn't send email and now can't access at all.  can i reload "clean" new version and start all over?

    i have totallymessed up outlook on my ipad, attempted to change password, and then couldn't send email and now can't access at all.  can i reload "clean" new version and start all over?

    Settings>Mail, contacts, calendars>Your email account name>Delete Account. A window will popu after you select your email account in the settings and there is a large red Delete Button at the bottom of the window.
    Settings>Mail, contacts, calendars>Add account. Tap on Add account and start entering your email account details again. If your email account doesn't fit one the per installed accounts in there, tap on Other - and add your account in there.
    I would restart the iPad after you delete the email account, just to be starting "fresh" again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button

  • Hi guys, I hope you help me.. I have no wifi and want to go back from mavericks to lion but erase disc and now can't access disc utility because internet recovery is poping out? what shall i do?

    Hi guys, I hope you help me.. I have no wifi and want to go back from mavericks to lion but erase disc and now can't access disc utility because internet recovery is poping out? what shall i do?

    Problem is that my wifi does not work.. im using usb dongle.. My screen was broken and i replace it with 2010 model which suppose to be compatibile with my 2011. Is there a way I can access utility disc and not going itno internet recovery mode?
    Thanks!

  • I missed the intro email to iCloud and now can't access my I cloud. How do get that email?

    I missed the intro email to iCloud and now can't access my I cloud. How do get that email?

    See also http://www.apple.com/icloud/setup/ios.html

  • Help please. School reimaged macbook and now can't access backups on time machine.

    School reimaged macbook and now can't access backups on time machine. I can see them but can only get to a really old one.
    thanks.

    Maybe this http://web.me.com/pondini/Time_Machine/B6.html can help you.
    Stefan

  • Hi, I have a new laptop (Windows 8) and now can't access any part of my itunes account, can anybody help?

    Hi, I have a new laptop (Windows 8) and now can't access any part of my itunes account, can anybody help?

    forgot to add am so un technical too !!! so any help massively grateful !

  • HT4113 When making a passcode on my 1st generation iPod touch, I typed it in incorrectly and now can't access my device. What can I do?

    When making a passcode on my 1st generation iPod touch, I typed it in incorrectly and now can't access my device. What can I do?

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipad2 tried to update numbers and keynote apps, now can't access either and message says unable to download ?

    Tried to update app's numbers and keynote, now can't access either of them and message says app can't be uploaded at present, so now both apps just show blank download bar, and I can't open them up at all. Can anyone help ?

    Remember that you can always try finishing the downloads in iTunes on your computer and then sync the iPad to try to move the apps to the iPad.
    You can try any of these suggestions as well.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

  • My iPod says "cannot be synced. The required file cannot be found. Always when half way through a sync. It also shows apple logo when I try to access photos and I think the issues are linked. Any ideas?

    My iPod says "cannot be synced. The required file cannot be found" it also defaults to apple logo when I try to access photos. I think the issues are linked. Any ides?

    So you have tried removing/trashing your iPod's photo cache? See here for more information on where to find this file.
    iTunes: Understanding the iPod Photo Cache folder
    B-rock

  • I SET UP THE HOME SHARING ON MY COMPUTER, AND i CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HELP

    I just bought my apple tv yesterday and SET UP THE HOME SHARING ON MY COMPUTER, I CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HAPPEN. WHAT'S WRONG? WHAT SHALL I DO NOW?

    I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem.  The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6.  (So maybe double check you have IPV6 turned off)
    So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
    You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
    Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

  • Installed 10.1 and now can't access itunes store

    Just installed 10.1 and now getting a message that "Itunes can not connect to the Itunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again". I am connected to the internet. Made no changed to network settings. Reinstalled Itunes 10.1. No dice. No pop up blockers on. No software firewall. Next steps?

    Interesting side note. I had posted to this forum earlier on the issue above - essentially a "me too, i'm also having problems with iTunes upgrade" - a post like many others I see in the forum. But I also copied in a letter I had sent to iTunes support when they failed to offer any solutions to my problem, and urged users to send something similar to iTunes if they were having problems as well - essentially to get Apple to own up and take responsibility. All I want is Apple to say, yes we recognize there is a problem and we're working to fix it.
    iTunes support told me they were not aware of any problems with 7.6. As I read through the 100's of other posts on this site about problems I saw many people who got a similar message from Apple.
    Apple promptly deleted my earlier post, and sent me an email saying that I was discussing Apple Policy, and that's not allowed apparently.
    I'm wondering then - is it Apple Policy to deny technical problems that are obviously impacting many users? And when that's highlighted there response is to censor them?
    I wonder if this post will get censored. I'm probably on their watch list.
    Appreciate anyone helping with my problem, or echoing if you've had the same.
    Rob

Maybe you are looking for

  • Mouse-over Text Viewing doesn't work

    When I go to my hosting company's webmail site in Internet Explorer, I can run my mouse over an e-mail subject listing and the first few lines of that e-mail will show up without clicking on the link. When I do it using Safari, nothing pops up so I h

  • Looking for electronic diagram of the power unit in a TAM

    Hi, My TAM is currently being repaired but the problem is that the technician needs the electronic circuit diagram for the power unit in order to know what the part type he needs to replace. Does anyone know where can I get this diagram? Thanks, Tal

  • How can i build RPMs file for my own Java Application?

    How can i build RPMs file for my own Java Application?....I have my own directory that contains all Java Source files and some files that my Application required....I want to build RPMs file like a install File to Linux System, Now my OS is Linux Fed

  • Ethernet cable length

    Granted this isn't exactly an MBP question, but it relates to it. Is there some sort of limit on how long an Ethernet cable can be? Basically I would be running a 100' cable from where the router is to my new home office which happens to be on the ot

  • Backup required on server disk

    Hi, I am very new in taking backup using BRTOOLS, But problem is that i have no LTO drive , when i run brtools, error give tape Drive not found. could you please tell me where i want to change so that i took backup on the server drive, because i have