Software will not recognize scanner
For over a year I used my Macbook as my primary computer, running 10.5.8. It was connected to an HP Photosmart C4280 All-in-one printer/scanner. I used Adobe CS3 Photoshop and Acrobat Professional to scan photos and documents without problem.
Recently I bought a new iMac running Snow Leopard (10.6.2). I transferred all data and programs using a Firewire. This process went smoothly except for one small glitch. My desktop prints to the HP printer fine, but when I try to scan anything, either through Photoshop or Acrobat, I get the error message "HP Scan Pro Error Sorry, scanner could not be initialized. (Scanner not found.)"
I've tried un- and re-installing the Adobe software, but this had no effect.
Any ideas?
HI,
Download and install the 10.6.2 combo update available here.
http://support.apple.com/kb/DL959
Then repair disk permissions...
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Help here for Printer and Scanner software for v10.6
http://support.apple.com/kb/HT3669
Carolyn
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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
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http://www.snsforums.com/index.php?showtopic=235
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I my macbook pro will not recognize my iphone. I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software. When I go to update my software, it's telling me I'm running the latest version??? HELP!!
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Brian, Thank you for your help. I went to preferences and changed to a different printer and know it works. Thanks again.
From: LittlePaleFace
To: [email protected]
Sent: Friday, January 25, 2013 1:42 PM
Subject: As of today photoshop 11 will not recognize my scanner.
Re: As of today photoshop 11 will not recognize my scanner.
created by LittlePaleFace in Photoshop Elements - View the full discussion -
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Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
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* If you cannot turn off the device using the slider, press and hold the
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I will keep you posted if the link is no longer valid and the Print and Scan Doctor link changes. I will keep an eye on it.
Thanks for letting me know.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
TRIED EVERYTHING!!! computer will not recognize IPOD and no charging
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If none of the above help, then it may be an issue that requires service so why not take advantage of the warranty?
You can arrange online service here.
Service request.
Or if an Apple store is near you, take it there and have them check your iPod.
You can make an appointment by using this link.
Genius Bar Appointments.
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