Software with the new ELPH 520 HS called Imagebrowser & Zoombrowser - both do not work.

Just bought new ELPH 520 HS at COSCO. Liking the camera. Just installed the software off the CD onto a laptop/Win7. No apparent problems. But neither program will execute. Each one seems to startup and get busy and then a message appears in the middle of the screen about how there is a problem. then nothing. I have retried it many times. No success. Whatever happened to Plug & Play. TIA for your help in this regard.

Hi Canon1008,
For assistance with the software, please contact us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Similar Messages

I have numerous different apple products with the new lightening connector, all of which have broken or stopped working after just short periods of time, I have an iPhone 5C, and iPad mini and and iPod Touch 5th gen?

Hi, I have numerous different Apple products, an iphone 5c, iPad mini and iPod touch 5th gen.
I have had them all for only relatively short periods of time yet the lightning cable has stopped working on all of them?
On the touch, charging has stopped completely?
Is this a manufacturing issue with the new charging system?

Hi, yes I'm using the original apple cables.
This definitely isn't user error nor confined just to me, the devices are used by different people in the home.
On a quick sample around the office (survey of 7 people let me add) 4 of them said the cables had broken on them and had to be replaced.
Having also searched through the forums it appears this is a fairly widespread issue.
It's defo not user error!

How CAN we reinstall the Scrabble free game with the new IOS 7.1.2 ? It is no longer working even if I cancel the actual version and reinstall it.

I Have iPad retina. With the new iOS 7.1.2 my Scrabble free game no longer works. What should I do ? I try to reinstall it but they download the version from my Icloud wich is not working.
SOmebody can help here ?

Unfortunately, if the iOS 7.1.2 has broken the app then it's up to the app developer to fix it.
You can look at the reviews. If the update has broken the app then the reviews will reflect that and you can at least know it's not just you.

I previously made an iMovie project, but with the new version of iMovie (10.0.1) it does not have the option to import. How do I retrieve my old iMovie project?

I previously made an iMovie project, but with the new version of iMovie (10.0.1) I cannot import the project. How do I retrieve and import my old iMovie project?

You have to upgrade your iMovie 9 projects from iMovie 10 before you can use them. See:
http://help.apple.com/imovie/mac/10.0/#mov902ad0c31
Geoff.

On my mac, when trying to overwrite the old software with the new, I'm being told I don't have access to certain information and I cannot complete the install.

I just downloaded the latest version of firefox. When trying to drag the new version into my applications folder it asks if I want to override the previous version. I say yes. Then I get a message saying this task can't be completed because I "don't have access to certain information." I don't know what this means or how to override it.

Welcome to the Apple community Michelle.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Verizon...Stop with the "Do a factory reset" garbage...It does NOT work!!!

Stop telling everyone to do a factory reset...It's like Obama reading off a teleprompter for every word he says! Get a new script for your customer service call center and delete the factory reset verbiage. IT DOES NOT WORK.....PERIOD!

randallg wrote:
Stop telling everyone to do a factory reset...It's like Obama reading off a teleprompter for every word he says! Get a new script for your customer service call center and delete the factory reset verbiage. IT DOES NOT WORK.....PERIOD!
I do believe for some problems a Factory Reset is the right answer, but not when it comes to missed calls/text messages.

TS2756 i downloaded the new itunes and now my hotspot via usb does not work on my macbook. (it was before) i have an iphone 5s.

usb hotspot not working with new itunes. i have an iphone 5s. wifi hotspot still works but the macbook says in system preferances under iphone that its not connected or not responding. really annoying

Why not? What happens when trying to use it?
"Will not work" is useless when asking for help. Without specifics, no assistance can be provided.

It's been the second time i changed my charger so i went to Apple at the genius bar i got the new one i went to charge it it's not working and i was charging it with the second one they gave me please help me!

i need help

sematson wrote:
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
Basics from the manual are restart, reset, restore from backup, restore as NEW. Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual. If these steps don't work, then go back to the Apple store.

With the new FCPX 10.1, my external hard drive is not being recognized.

Today I updated my FCPX application to 10.1, but when I plugged in my 'passport for mac' (which has all my important 500 GB projects on it)
It does not come up like it used to. I have tried to import the files as libraries, but either it doesnt work, or I am doing it wrong.

File>Upgrade Projects and Events, then take the Locate route and choose that drive.
Ernie

Need to import bookmarks from another hard drives installation of FireFox into the new Firefox... Profiles folder replacing does not work.

== Issue
==
I have a problem with my bookmarks, cookies, history or settings
== Description
==
New install of new Firefox on different hard drive from old install, after copy/pasting profiles folder, bookmarks are still unavailable.
'''Troubleshooting information'''
french and German dictionaries
== Firefox version
==
3.5.10
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.10) Gecko/20100504 Firefox/3.5.10
== Plugins installed
==
*-Default Plug-in
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*RealJukebox Netscape Plugin
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*6.0.12.732
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Adobe Shockwave for Director Netscape plug-in, version 11.0
*Adobe Acrobat Plug-In Version 7.00 for Netscape
*Shockwave Flash 10.1 r53
*DLM Netscape Plugin (2.3.10.115)
*Java Plug-in 1.4.2_05 for Netscape Navigator (DLL Helper)
*DRM Netscape Network Object
*Npdsplay dll
*DRM Store Netscape Plugin

Have you seen this KB article?
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

The new update IOS 6 is causing my 4 to not work properly

I have a iPhone 4 fairly new( purchased in July), which I love. I downloaded to latest update ( 6) last week and it has been downhill since then. I have little to no service in my home. My calls are dropping. Text messages aren't being received when they should, apps are freezing. I wish I could downgrade back to the 5 iOS. My iPhone is almost useless. Someone one who can help?

dpwngrading IOS is not support by apple. you can try these steps to improve your service
restart phone
reset
reset network setting
restore as new

When I plug in my iPhone to sync my things, an error message is constantly coming up, each time saying I need to download the new iTunes, but I have and it's still not working. What do I do?

It was working perfectly fine until I recently updated my phone to IOS7, now I have no clue what to do haha

Hi caitlin02,
If you are having issues with an iTunes update error message, you may want to double-check that you are running iTunes 11.1.2:
Apple Support: iTunes 11.1.2
http://support.apple.com/kb/dl1614
Regards,
- Brenden

HT4623 i just updated my 3s iphone with the latest update ios6.0 but now my phone will not work the screen is stuck on the apple logo coming on and off with out stopping. HELP !!!!!

just updated my phone and now it doesn't work at all. apple logo queeps coming on and off on my sceern.

Was your phone jailbroken or hacked to unlock it before you updated?

How can I save pages as a document with the new Mavericks version of pages?

Is there any way to save a pages document as a Microsoft document? Additionally, is there any way to save a numbers document as an Excel document?
Since I have downloaded the new Mavericks software with the new Pages, Numbers, and Keynote, I can't save anything as a Microsoft document anymore. Can anyone please help? I'm a student needing an answer because most institutions only use Microsoft. This is an extremely upsetting fall back for Apple if there isn't a way to accomplish these activities.
Also, if anyone has any information if Apple is going to provide new drivers for old HP printers and scanners, please inform me. My multi-functional printer is obsolete (according to a phone conversation with HP). Currently, I have to jump through hoops to get the scanner to work and Preview crashes most of the time (with the Mavericks update).

Welcome to Apple Support Communities
iWork does not let you save a document as an Office document by default, so you have to do some extra steps. First open the document and go to File menu (on the menu bar) > Export to, and choose the Office app to create a document for Microsoft Office.
Respecting to printer drivers, Apple does not provide newer drivers for an obsolete printer. Instead, see if Gutenprint works > http://gimp-print.sourceforge.net/MacOSX.php

Audio and speakers issues with the new iTunes 7

Hi,
I also have an audio problem after installing the new iTunes 7. It seems after iTunes have finished "determining the gapback playback information", all audio from iTunes and Quicktime only comes through my two front speakers. I have a 5.1 setup for my computer and it seems is only a iTunes and Quicktime issue since Windows media plays the audio just fine. Anybody know what the issue could be? I'm on Windows XP by the way.
I have checked my speaker setup and sound card and this problem does not occur in Windows media or any other media software. It seems that it only occurs with iTunes and Quicktime.

Yet another person with the exact same problem, with the same sound card. Everything is up-to-date. I've tried all of the other "fixes" but its either done nothing, or given me use of my rear speakers but added an awful awful ear shattering static. I've tried everything. I even stood on one foot.
Furthermore, my EAX options do not work with iTunes 7 either, though they work with the older versions. I can't even adjust the speaker balance (front to rear, right to left). This is an isolated problem, only with the new iTunes and QuickTime. Everything else on my computer works just dandy, and cooperates with my speakers (5.1 surround) and my EAX settings.
Edited because I said video card, not sound card.. I'm tired, been trying to fix this for an hour.

Software with the new ELPH 520 HS called Imagebrowser & Zoombrowser - both do not work.

Similar Messages

Maybe you are looking for