Software won't install

I've been trying to install the software to set up a new deskjet 6000 wireless printer but it won't complete the process.  I've tried it with the Vista disk on one laptop and the Windows 7 disk on a different laptop with the same result: setup finds the printer while connected by the USB cable, but doesn't get to the point of setting the printer with the network perameters.  Anybody had the same problem ... and solved it I hope?
This question was solved.
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Thanks, I tried all that, to no avail.  The software just balked at finishing the wireless network setup and installation.  Today, a very knowledgeable friend helped me do a "back door setup" by connecting the printer to the router via ethernet cable until it established an IP address, printing out the results, and setting new parameters for the printer on the web for that IP address.  My fried agreed that the software had a fatal error of some kind and never would have loaded.  Finally, I have a functional wireless printer!

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