Software won't recognize Ipod on installation

I installed my original Ipod software and when it gets to the point in the installation and asks you to plug in the Ipod, I do and windows says "new hardware found iPOD" but the software doesn't recognize it. It doesn't give me the option to format all I can do is click the box that says plug in iPod later. If I do that and finish installing software it won't find iPod then either but windows still does.
Thanks for your help

Well I finally fixed my problem, I dropped itunes and have started using MediaMonkey http://www.mediamonkey.com/ which comes with ipod support that actually works(unlike my itunes).
http://www.mediamonkey.com/device-plugins.htm

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Karen,
You have asked your question in the discussion forum for the Macintosh Safari browser. You should go to the iPod Shuffle/Windows forum and ask your question there and you will probably get a faster answer then here.

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I installed window 7 64bit (using upgrade cd from the upgrade to win7 program)
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The first two are fine, but the third one never works, it is the same story for all my fingers...
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edit:
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It was working before
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Thanks for responding
Just want to point out I mention clean install
So point 1 wasn't too useful
I also mention I updated everything (windows and downloading the newest already)
And since the problem is not being able to enroll fingerprints, point 3 isn't valid either
after a night of no sleep being trying to get the little piece of hardware to work-.-
Here's my solution,which I hope will help people
Things to note:
1. Toshiba fingerprint utility (1.02 something) and truesuite (version 2.0.0.57. something) are two different programs
On the tecra download site (canada) (andall window 64bit fingerprint I found on the US site) the program is Toshiba fingerprint utility
It has a few neat features such as file locking, auto ie password
However, it has the major problem of giving you a tough time to enroll (after 30 minutes of just swiping my finger, it FINALLY worked..for ONE finger -.-, wasn't able to repeat the process with other fingers -.-)
Also it is "buggy" and it slows down your system IMO
2. Using windows update (keep pressing updated after the first few times)
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If you do mess up and can't log in at all (not being able to click or press enter for your password), go to safe mode, and use system restore
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second one is the "updated" one
Uninstall everything (both programs)
Restart
Use windows updated again and install the new one
If should work
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Go to Control/hardware/bio and turn it off, click apply, and turn it back on again
The "new" version is really a downgrade
It works well, recongized my fingerprints with no problems
No system tray/startup program
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Another thing to add, it doesn't conflict with comodo defense (the toshiba one does)
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don't update, stick with the "old" default version and add the updated version in windows updated in the ignore section
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gltb wrote:
I tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB
Every company has it's own warranty period for it's products and as a consumer, we should be aware of it. You will definitely see a lot of people posting problems in this forum because this community was created to help others who have problems with their devices who are most likely, already out of their warranty period. I understand your upset but ranting will never help. If you have a problem with your device and you want others to help, please feel free to post. A lot of good people in this forum are more than willing help you.

ITunes won't recognize iPod Nano (1GB, 1st generation)

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http://docs.info.apple.com/article.html?artnum=93716
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I removed iTunes - no luck
I emptied my Temp directory and restarted...
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Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
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Hi,
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Have you tried working through the steps in this article, in the order listed?
http://support.apple.com/kb/TS1363?viewlocale=en_US

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So iTunes won't recognize my new IPod Video. It works fine with my kids' shuffle, mini and 4th gen but when I connect my new iPod I just get a window with: "iTunes cannot read the contents of the ipod "IPOD". Use the IPOD Software Updater Application to restore the IPOD to factory settings"
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Merry Christmas.
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Looks like you're another victim.
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Also it seems like when the nano isn't plugged into a power source it drains the battery, with nothing showing on the screen because it always starts charging when I hook it up to the computer even though it was fully charge before.
Thanks for any help.

Hello,
I too am having this exact same problem. My iPod nano was working perfectly until this "latest update" Since I installed that update my itunes and my ipod updater will NOT recognize my iPod. I am getting all the same error messages as you.
I have done EVERYTHING recommeded in the support pages. Reinstall, uninstall, install, reboot I've done it all a hundred times. I have over 5 pages of support documents I printed up and I followed them to the T. I have 10 different USB ports including 3 2.0 USB ports. My windows recognizes the iPod instantly, but the updater will not.
I 'm starting to think it's a problem with the update software.
Please, if anybody has any advice other than "www.apple.com/support/ipod" please post something. I have had my Nano since October and never had a problem with it and I really, really miss it right now.
Thanks
Windows XP
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Low batter screen when plugged in; Computer won't recognize iPod

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Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Computer won't recognize iPod and iPod is frozen

Just pulled my iPod out of it's case. When I went to install the software, the computer won't recognize the iPod Nano. I've tried all 6 USB ports. Computer states:
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Now the iPod has locked up, won't change screens or makes any sounds. I've gone through the help guide, but toggling the hold button doesn't help either.

I had the same problem with mine! I took it out of the box and it was working just fine, but as soon as I plugged it into the computer, the screen froze and the computer reported the exact same error message. I've tried resetting it, but none of the buttons work now, and I even tried restoring it, but the computer doesn't even recognize that it's an ipod nano. I'm starting to wonder if I need to just replace it.

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Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

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My sister already had an ipod on this computer. I got one over the weekend and put some music on it using another computer than my home computer. I came home and plugged my ipod in but the system won't recognize it. Every few tries it recognizes it and says its corrupt. Any info is appreciated. Thanks and happy holidays.

HI.... I just gt a new video iPod.... I already had
iTunes and music from the music store from a previous
iPod, so I just downloaded the latest iTunes
software... I downloaded the atest iPod updater
software too... So, I plug in my iPod, and the "DO
NOT DISCONNECT" screen comes up, and my iPod is
recognized in My Computer, but is not recognized in
iPod Updater OR in iTunes... has anyone else had this
problem??? if so, have you fixed it. if you did...
HOW?!?!?!?!
SOMEONE PLEASE HELP ME!!! IM UPSEETTTT AHHHHHH
Hi there
I have a possible solution.
Justre-install your iPod updater
This worked for me, and I hope it works for you too!
Sincerely
Matthijs

Itunes won't recognize ipod and videos gone

I have a 30GB Video Ipod and itunes won't recognize it. I have to keep putting the music files back in and converting them. Also the Movie and TV Shows I bought disappeared. I have a Windows XP Home Edition, and itunes 7. I downloaded itunes about 4 or 5 months ago, it that helps. My ipod shows up in my computer though. I want to know:
1. How can I get itunes to recognize my ipod
2. How do I get itunes to keep and remember my files
3. How do I get my videos back?
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Welcome to Apple Discussions!
This article addresses both error messages...
iPod shows up in Windows but not in iTunes
As for the iPod not turning off. Try resetting...
Reset iPod
After you reset it, wait about a minute and then try turning it off.
btabz

Software won't recognize Ipod on installation

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