Software won't recognize SX50 camera

I installed the software, and uninstalled and reinstalled but the software still does not recognize my camera. I know my computer does because it shows up in image capture. Help!

Hello -- I had the same problem and just about 2 minutes ago, received the following info from support. I was told that they are going to release an update making the software compatible with Mavericks and that it was to come out sometime around the end of November. Because I need to make a plan around it, I wrote back for a closer approximation, since we are now into December. Here is what I got in the email from Support:
Thank you for contacting Canon product support regarding software for your PowerShot SX50 HS camera.
Canon is conducting compatibility tests for the current versions of Canon digital imaging software with the shipping versions of the new Mac operating system. Results will be posted soon at www.powershot.com. For now, Canon is not claiming compatibility with this version of Mac OS.
Mac OS X 10.1 and newer come with Image Capture drivers that support most of Canon's digital cameras with USB interfaces. When a compatible camera is connected to a compatible Mac computer running OS X 10.1 and newer, the computer detects the camera and automatically launches Image Capture. This Apple program allows JPEG images in the camera to be downloaded to the Macintosh. Try doing the following to download the images:
1. Click on your hard drive.
2. Open your APPLICATIONS folder.
3. Open the program that says IMAGE CAPTURE.
4. With Image Capture still open, click on the IMAGE CAPTURE menu, found on the top left corner of your screen, next to the Apple icon.
5. Select the option that reads PREFERENCES.
6. The dialogue box that appears should say something like "When camera connected open." From the pull down menu select IMAGE CAPTURE and then close the window.
The next time you connect the camera to the USB and power it on in replay mode, Image Capture should come up and download picture files on the camera.
I haven't tried this yet. Just thought I'd post this info while I had the time. I hope it helps you.
Marie

Similar Messages

Software won't recognize SX50

I have a Powershot SX50 HD and the software doesn't recognize my camera ... says camera not found. I am running on a Mac Mini with the latest OS Mavericks.

I had come to that conclusion as well, and thought I should try to reinstall the software, and will as soon as I can find the original software disk. In the meantime, I bought a universal card reader for $12, and plugged it into my computer. It works great, and brings the pictures up in the Canon software. The reader has the additional advantage of being portable, so I can take it in my camera bag, and plug it into any computer. Thank you for looking into this for me!

IMOVIE 6 won't recognize DV camera while IDVD is encoding or burning

I am in the process of encoding and burning a dvd in idvd 6. Given the length of this process, I want to also import some video into an imovie 6 project. However, while idvd is encoding, imovie won't recognize my camera.
I understand I can stop idvd, but then will I lose the encoding that has already occurred?
Will imove recognize the camera if I launch idvd after beginning the import into imovie?
Is there a software fix that will prevent idvd from monopolizing the firewire port when it is just encoding video from an imovie project?
This is a very irritating conflict given the time encoding takes in idvd.
Thanks,
Knapper
Dual 1 GHz PowerPC G4 Mac OS X (10.4.5)

As Sue suggests, it's not surprising that iDVD doesn't want you to access the camera with iMovie. It's not unusual for applications that perform FireWire-intensive functions—as both iDVD and iMovie do—to want to control the device. If iDVD can't control the camera, it may not be able to perform a task you want it to do. (Remember, iDVD offers several camcorder-dependent functions, including OneStep DVDs.)
While it may be a bit treacherous, you CAN go behind iDVD's back to get it done. The trick is to grab control of the camera before iDVD does. So Quit iDVD after you create, then save the iDVD project, then grab control of the camera with an iMovie HD project, THEN re-open the iDVD project and start encoding. (I tested exporting the iDVD project to a disk image, which is probably safer than burning a physical DVD. Use Disk Utility later to burn the disk image to a physical DVD.)
The iMovie video looked fine here, but your mileage may vary.
Karl

IPod software won't recognize shuffle, why?

Note: This topic was moved from 'Safari.'
When I try to format my ipod shuffle with the iPod shuffle and I plug in the shuffle as requested, my software won't recognize the device!!!! Can anyone tell me what to do?

Karen,
You have asked your question in the discussion forum for the Macintosh Safari browser. You should go to the iPod Shuffle/Windows forum and ask your question there and you will probably get a faster answer then here.

Fingerprint software won't recognize my fingerprints

Hi,
I installed window 7 64bit (using upgrade cd from the upgrade to win7 program)
Installed all updates (windows)
However, the fingerprint software won't recognize my fingerprints -.-
The first two are fine, but the third one never works, it is the same story for all my fingers...
I HAD the program working perfectly before I reinstalled my OS
For some reason I seem to recall the same problem last time I had to reinstall, don't remember what i did to fix it
any advice?
Thank you for your time and help!
edit:
To add some details:
It was working before
The hardware is not the issue (it reads my fingers)
It's software or just my DNA changes my fingerprints -.-
I don't remember what software/version I downloaded last time, but I search online on this site and found the newest software
Also, the face program is not working either
It was working before I reinstalled OS
Is it just me or all the security programs just not liking me -.-

Thanks for responding
Just want to point out I mention clean install
So point 1 wasn't too useful
I also mention I updated everything (windows and downloading the newest already)
And since the problem is not being able to enroll fingerprints, point 3 isn't valid either
after a night of no sleep being trying to get the little piece of hardware to work-.-
Here's my solution,which I hope will help people
Things to note:
1. Toshiba fingerprint utility (1.02 something) and truesuite (version 2.0.0.57. something) are two different programs
On the tecra download site (canada) (andall window 64bit fingerprint I found on the US site) the program is Toshiba fingerprint utility
It has a few neat features such as file locking, auto ie password
However, it has the major problem of giving you a tough time to enroll (after 30 minutes of just swiping my finger, it FINALLY worked..for ONE finger -.-, wasn't able to repeat the process with other fingers -.-)
Also it is "buggy" and it slows down your system IMO
2. Using windows update (keep pressing updated after the first few times)
You get an optional Authen Tec update
Don't choose it, if you like the file locking part of the Toshiba program or u will be like me, unable to log in at ALL (even using password)
If you do mess up and can't log in at all (not being able to click or press enter for your password), go to safe mode, and use system restore
(for some reason turning off services/start up using msconfig didn't work :S suppose it would work using command line -.-)
3. You will see that there are now two softwares
first one is the toshiba fingerprint (default)
second one is the "updated" one
Uninstall everything (both programs)
Restart
Use windows updated again and install the new one
If should work
and by chance it doesn't
Go to Control/hardware/bio and turn it off, click apply, and turn it back on again
The "new" version is really a downgrade
It works well, recongized my fingerprints with no problems
No system tray/startup program
And IMO it's a lot stable/faster
However there is NO other feature, no file locking (if u have files locked...don't update)
Another thing to add, it doesn't conflict with comodo defense (the toshiba one does)
So bascially, after losing a night's sleep over something really trival...
don't update, stick with the "old" default version and add the updated version in windows updated in the ignore section
The old version will eventually get one of your fingerprints, plus u get the file locking part (the old version is basically the paid version of the new upgrade version)
OR don't download from toshiba website and use the window update version (the stripe down version, where u need to pay to have the features of the old version

Software won't recognize my Zen

Software won't recognize my ZensI tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB mod notes: Created a new thread for you.

gltb wrote:
I tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB
Every company has it's own warranty period for it's products and as a consumer, we should be aware of it. You will definitely see a lot of people posting problems in this forum because this community was created to help others who have problems with their devices who are most likely, already out of their warranty period. I understand your upset but ranting will never help. If you have a problem with your device and you want others to help, please feel free to post. A lot of good people in this forum are more than willing help you.

10.8.5 won't recognize my camera for download

My computer won't recognize my camera for picture downloads. Worked before with older Mac system.

Your Panasonic should work fine under normal circumstances.
Remove the firewire hub from the loop. It will be a trouble maker.
Formatting must be Mac OS Extended. To check it, go to the firewire icon on your Desktop and right click it then select Get Info.
If it's not Mac OS Extended, use the disc utility to re-format, be aware that this will erase all files so BACKUP any imortant files before proceding.
You will need a spare firewire port to plug in the camera. Some externals have two, if yours has two, try it, otherwise you will have to add the suggested card to add the additional port.
Does the G4 have two?
The card arrangement gives you an additional BUS and is light years ahead of a firewire port for video editing.
Al

X205-sli1 64bit windows 7 won't recognize sony camera anymore and SLI mode flicker

I suspect this is more a windows 7 driver issue than a laptop issue, but does anyone have any ideas?
background:
so, started with X205-sli1 default a month ago, since then it has gotten... 4gb ram, dual 500gb drives, and a T9500 CPU (was running at 85c when idle before so as long as I was redoing the heatsink compond I upgraded the CPU, now runs at 40c when idle and faster).... anybody need a T7250 that works? pm me.
afterwards formated and put windows 7 64bit on it... since then loaded all the drivers from toshiba website and everthing seems to work fine except it won't recognize the sony DSCW90 camera as a mass storage device like it did before. The camera still works fine on another system running ubuntu, so I know the camera/cable are good.
second problem, even with the latest nvidia driver I get a nasty flicker when I enable the SLI mode, seems to be driver related....
Thanks,
Robert
p.s. the instructions lorddethstalker's signature are spot on for how to do the upgrade... thanks.

I long ago learned when I do an OS install I do a clean one with a complete wipe of the drive... read the instructions and seems about right...
I seem to recall something from way back with a similar problem when I first got the camera... I just don't remember the solution...
Clean installs were the way to go in my thinking as well. However, because of some glitches like this, I would mention a couple of things.
Probably the best way to go, would have been to first have done a full system Toshiba Recovery of your Vista 32 OS, drivers, etc, to your system's factory default out-of-the-box setup. Nice and clean no messy software/hardware updates/installs to mess it up. Then, after that to have done an in place upgrade to Windows 7 32bit. I think you would have had the least amount of trouble from everything I've learned on this forum, and from my own personal experience.
Next, while I fully understand the hyped benefits of the Windows 7 64bit version, the reality can be somewhat different. First, though it has a 64bit capability, your system was originally designed as a 32bit system, supplied with the appropriate 32 bit OS, and as such, it can only take a maximum of 4GB or RAM. Despite your percieved benefit of seeing/using the full 4GB of RAM, this is probably, at the very least, un-done by the fact that your old 32bit software actually runs faster on Windows 7 32bit. If your system could handle more than 4GB of RAM, and especially if you were willing to invest in new 64bit software, it would have been worthwhile to install Windows 7 64bit. Otherwise, I sincerely doubt that it was.
The main chipset and its drivers are what handles the USB ports. If you did (re)install those, from the links I gave you before, there's not much else you can do there. While it is not the same problem you are experiencing, the only other suggestions I have is to follow the instructions in Method 3 of this article:
USB port may stop working after you remove or insert a USB device
Did you ever try the system reset I mentioned before?
Good luck.
Mike

Final cut won't recognize my camera

Hello. My Final Cut HD 3.0 won't recognize my brand new Sony 1080i HDV camera. I realize my final cut software probably pre-dates the camera. How can I fix it so I can capture video from this camera? I'm sure there's an answer buried someplace right before my eyes-- but I don't see it. Thanks.

update to fcp 5.1
x

Tried to tether my Nikon D3200, but it won't recognize my camera

Does anyone have a clue as to how I can get the software to recognize this camera?

You can't. At this time the D3200 is not supported for tethered shooting. Nikon has software that may support the camera, and you could save your images to a watched folder that Lightroom uses.
Update: Nikon's software is called Camera Control Pro 2. I just checked it for a list of supported cameras and the D3200 isn't included in that list.

It won't recognize my camera

Hi. i'm a new mac user. i have nikon coolpix p6000 camera but my macbook won't recognize it.
i bought a card reader and it won't recognize it too. iphoto and image capture are useless in this matter.
by the way, when i look at the usb setting the camera name is actually there.
Any ideas?

jenan wrote:
the card reader didn't work at all. but i tried it on a pc and it worked fine.
So you tried the same card in the card reader on a PC and it worked?
Could you view the pics when inserted into the PC?
If so, this tells me that you may have a problem the USB port on your Mac or the card is formatted to something that the Mac does not want to read, unlikely though.
Try a different USB port and make sure that you can view the pics on the camera itself.
Try resetting the SMC and see if that helps ya...
http://support.apple.com/kb/HT3964

Software won't recognize Ipod on installation

I installed my original Ipod software and when it gets to the point in the installation and asks you to plug in the Ipod, I do and windows says "new hardware found iPOD" but the software doesn't recognize it. It doesn't give me the option to format all I can do is click the box that says plug in iPod later. If I do that and finish installing software it won't find iPod then either but windows still does.
Thanks for your help

Well I finally fixed my problem, I dropped itunes and have started using MediaMonkey http://www.mediamonkey.com/ which comes with ipod support that actually works(unlike my itunes).
http://www.mediamonkey.com/device-plugins.htm

Computer won't recognize iPhone camera

I used to have an original iPhone and I used to be able to import my camera roll. It randomly stopped working after a couple of months. I now have a 3GS and it still won't work. I have a Dell Inspiron running Vista. iTunes will still recognize my phone, but my computer won't recognize my phone or the camera. Any ideas about what happened or how I can import pictures again?

In my case, the computer stopped showing images that were on the iphone and only showed blank squares.
You might try this. Open the Image Capture application on your Mac. Open the menu item, Devices > Browse Devices.... If there is a Local Device called Digital Camera rather than the name of your iPhone, see if there is a Connected box that is not checked. Check it and you may find that the device will change to the name of your iPhone and things may begin to work.
If it is checked, you might try unchecking and then rechecking the box.
If your iPhone doesn't show up in the Local Device list, this might point toward the problem. Call iPhone support.

Premiere won't recognize my camera (Can't activate recorder. Try resetting camera.)

Ok I have a very perplexing situation. I have been doing video editing for years but this is a new one for me. I just got a new Windows 7 PC (64 bit) I7-8GB RAM Lenovo system. I just installed Premiere CS5.5 on it and installed a new SIIG firewire card. I have a Sony Mini-DV camercorder that works great and have been exporting with firewire on my previous 3 systems with no problem (last system was Win 7 64bit as well). On this system I attach the camera via firewire cable and Windows instantly recognizes the camera and the general dialog box comes up asking me if I would like to capture video with Adobe Premiere, Cyberlink PowerDirector, or Windows Live Photo Gallery. Both PowerDirector and Windows Photo Gallery I can open and capture video with no problems. However if I open Premiere in anyway (in DV mode) and bring up the capture window while the camera is on I get the message: "Can't activate recorder. Try resetting camera." If I switch the camera off while the capture window is up it then switches to the message "Capture device offline".
So it seems the firewire card, camera are fine, but giving Premiere fits for some reason. Side notes, I also have a Sony FX-1 HD camera which I can connect with the same firewire cable and inside Premiere and it will capture video but will not display it while capturing (I read this is common with High Def video though). I also have disabled the Windows firewall as I read about in other threads. I have tried 2 other firewire cards with the same exact results. The mini-DV camera I'm trying to get Premiere to capture with is a Sony DCR-PC9 and I have used it in my last 3 systems all running Windows and Premiere. This is really frustating.
Any tips and or advice would be greatly appreciated!
Thank you, Kirk

Not Harm, but...
SD capture http://windv.mourek.cz/ or http://www.scenalyzer.com/main.html or http://www.exsate.com/products/dvcapture/
Do note that the demo version of ScenalyzerLive puts a watermark in the files it creates
- I'm told that the OLD version of Scenalyzer is freeware... check the download page for details
Try this for HDV capture http://strony.aster.pl/paviko/hdvsplit.htm

Software Update now program won't recognize my camera

Monday, I installed the latest software update from apple and when I launched final cut pro, it no longer sees my camera. I am using a sony HDR-FX1 hd camera. What can I do to fix this issue?

I just had a similar issue with a different piece of equipment. Could it help to go to the Sony website or google search to see if there is a driver or other software for the camera to install to be compatible with the update??

Software won't recognize SX50 camera

Similar Messages

Maybe you are looking for