Softwear issue with new computer

I purchased The Rosetta Stone for German, it worked great on my old XP computer. I now havea HP ENVY 700 and cannot load the Rosetta Stone softwear. Does windows 8 not reach back to windows XP?

copbob
Welcome to the HP Community Forum.
There are many, many years between XP and Windows 8.1 Operating System.
The short explanation is that programming code is vastly different -- Windows 8.x does not "reach back" to Windows XP:  One must purchase new / replacement programs for those that ran on XP.
New World.
If the company from which you purchased the software has sympathy for your plight, you might be able to convince them that you deserve a program upgrade for free -- or for a discounted price.   Much of this depends on whether the company and upgrade are available.
I wish you success.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP. 
Kind Regards,
Dragon-Fur

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