Sold my iphone and cant remove it from icloud account

I sold my iphone 5 and it still shows on my icloud account.
1. I reset all before selling (Cleared)
2. It is listed on my account but not listed when I go to find my devices.
Any help would be appreciated in removing it .
CK

why will it not let you set it up? do you get an error message?
make sure you sign into id.apple.com and your primary email and alternate emails are verified

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I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT201441 Hi Just bought ipad 2 off someone they showed it to me working and the removed it from icloud and reset. now have started to setup at home and it is asking for an apple id he or i do not know what should i do ?

Hi Just bought ipad 2 off someone they showed it to me working and the removed it from icloud and reset. now have started to setup at home and it is asking for an apple id he or i do not know what should i do ?

Restore the Device as New. See Section 6 here... http://support.apple.com/kb/HT4137
Note:
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

How can I back up my iPhone and iPod to a new iCloud account without losing any data?

Hello
Before Mountain Lion comes out I want to create a new iCloud account because I don't want to use the @me.com email that I created with my current iCloud account. I want to create an entirely new account with a new @me.com email address. I use iCloud to back up my iPhone, iPod and am signed into it on my mac. Basically I want to back up my iPhone and iPod to a new iCloud account and not lose any data. Is there any way to do this?
Thanks so much for any help.

Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise your phone will be wiped during the following sync.
Then back up manually:
Disable autosync in iTunes, connect your phone to the new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing.
Transfer the purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Transferring data is also covered here:http://support.apple.com/kb/HT4137

The device is not with me. remove device from icloud account will enable new user to retrieve my data

The IOS device is not with me. By removing device from icloud account will enable new IOS device user to retrieve my data?

If you remove it from your account all of the data that is in the account will be removed from the iPad.

HT4865 what happens when one of the ipods goes missing? and all iphones and pads are on same icloud account?

had ipod touch set up with icloud advised after purchasing another ipod and iphone to put all on same icloud account which has been great. Now one of the ipods has stolen, icloud found it and located it. trouble is now every e-mail is sent to all devices and i cant think of a way to keep track of the stolen one without deleting account. i need to get this ipod back as it was bought for someone special and wants it back. dont want to claim from home insurance. Also they were all set up with same apple account. I can face time the ipod but does it ring on all?
thanx

I have phoned the police, they were very helpful and sent one police car to address of where the stolen one is suppose to be and anouthe police to my home address in the hope that when we send messages through icloud that the police can hear it. unfortunatly i dont know if both ipod are ringing. every e=mail ie this one also goes to both ipods.because they are both on same icloud and apple address. how can i still keep track on stolen ipod and change icloud id on the replacement.

I was charged for the same app twice, but I only had enough money to purchase it once. I used a prepaid Mastercard, and cannot remove it from my account. I am also unable to download anything from iTunes. How do I fix this?

The "none" option is nowhere to be found, and I can't remove my card. I don't really want to create a new account.

You'll have to pardon my ignorance of some computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
Re your comment about Port 339: I did qualify this with (?). As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing. Port designation contained 3s and 9s to the best of my recollection.
That said, you seem to be spot on re setting up a 'dummy' client in Mail. I set it up as you suggested and I can send to and receive from this client without a problem. You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox. Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course. The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself. I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions. This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line. You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
Many thanks for your perseverance. You've made more sense than anyone else so far and that deserves some points, surely?

How to remove iDevice from iCloud account? Please!

For some reason I have a phantom device stuck in my iCloud account. I can see evidence of this from:
1) OSX's map app. When I send directions from the Map App, I see 3 devices (iPad mini, iPad and then iPhone). This is probably a result of renaming my iPad to iPad mini.
2) When I go on my iPhone and setup SMS forwarding, I see the same 3 devices again.
If I go to icloud.com and look at find my devices, I only see 2 devices.
So how do I remove the old ipad??

Any help?

Remove device from iCloud account - without device

I am seeing an old iPhone listed in my devices under iCloud > settings (on icloud.com). I recently got a new iPhone and upgraded other devices to ios8.
- I do not see this device in my list of devices under find my iPhone.
- I not longer have this device as it was sent in for trade-in
- Device was erased prior to being shipped back
- backup of this device has been removed from icloud
- I have logged out of iCloud and powered off all iOS devices which had this account on them
- I have disconnected family sharing from this account
- I have logged out of all accounts in iCloud settings
(see screen shots of both screens)
Any suggestion on how to remove this device?

The same thing happened to me.
Saturday I got an iPhone 6 and I traded in my 4S at Best Buy to get a gift card to use towards the 6. At the time of trade in, I turned off Find My iPhone and erased all the data on it.
When I got home I went through everything to make sure it was removed from my account, but it still shows up under settings on icloud.com (nowhere else though). I spoke with Apple customer service and they said it was nothing to worry about, and that it would drop off there once someone used the device with another Apple ID.
I am still a little concerned though, because I tried signing my 6 out of my icloud account just now, and it instantly disappeared from the device list in icloud.com's settings. My old 4S is still there, in the list that says "You are signed in and using iOS 8 on these devices"

How to remove iPad from iCloud account

How do I remove an iPad I am selling from my iCloud account? I have reset it to factory settings, is that enough?

That should be enough. See http://support.apple.com/kb/HT5661.

Can i have an iPhone and iPad on the same iCloud account

I have an iPhone and iPad and was wondering if I can back up both on iCloud and/or my PC.

Yes, you can.
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HT201385 How do I remove devices such as an Iphone and a mac book from My account ?

I need to remove these devices from the cloud and cannot find out how to do it

Greetings SiptecJohn,
If you want to remove Apple devices such as a computer or iPhone from Find My iPhone follow the directions in this article -
Find My iPhone: Remove your device
Thanks for using Apple Support Communities.
Be well,
Brett L

I lost my iPhone and accidentally removed it from Find My iPhone. How can I re-add it so I can locate my phone?

I lost my iPhone 5 on Saturday and have been doing everything to find it. I accidentally remove the device from the Find my iPhone app so I can no longer try to locate it. Is there any way for the device to be re added so I can find my phone?

Only way to track it is if you had find my iphone installed and activated prior to losing your phone.
Then you can go to icloud.com to track it.
If you didn't do the above, then sorry nothing you can do to track it. Report it to your phone carrier.

I erased my iphone and wants to restore from icloud backup but i get a message "cannot restore from icloud"

Hi i am facing a problem in restoring iphone. i have backups but when it starts restoring i get a message that you can not restore because there is problem with your backup data. can any one suggest what to do?
Thankyou

All you can do is try restoring the backup again. If it is damaged or corrupt, you will not be able to restore it.

What if you lost your iphone and can't remember the icloud account because the phone was previously your boyfriends?

What if you lost your iPhone 5c and forgot the Apple ID because it was your boyfriends old ID, what then?

I cannot speak for either, but Apple does not get involved in tracing stolen phones. If "Find my iPhone" cannot be used, there is no other way of tracing the phone. Sorry.

Sold my iphone and cant remove it from icloud account

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