Sold-to party 1000003 and sales area PECC/10/02 (for ZWEB) are incompatible

Question

Hello,
We're configuring SAP CRM 7.0 ISA with ERP Sales Order.
After login into ERP webshop, the system shows the error:
"Sold-to party 1000003 and sales area PECC/10/02 (for ZWEB) are incompatible"
I've already checked the following:
1) In Shopadmin: Combination of sales Area and Doc type in Webshop- IT's OK;
2) In CRM System: Catalog used has the right sales area combination- IT's OK;
3) In ECC System: If that document (ZWEB) is alowed to that sales area- IT's OK;
Does anyone can help with that??
Thanks & Regards,
Paulo Pela

Answer 1

Hello Developer,
Yes, I've checked the combinations of webshop(In Shopadmin) and Product Catalog.(Sales Area) 
All of them are compatible.
Hey DJ,
When you say: u201Cthe first entry maintained in the USAPPLREF tableu201Du2026.in our case, there are 2 entries for my user (PPELA3). The first one is for object type BUS1006001 and object key nr° 23263-my contact person, linked to sold-to nr° 1000003), which is the employee that I 've created in the ISAUSERADMIN.
The second entry is with object type KNA1 with object key nr° 1000003 (which is the sold-to).
Those are the only entries for my user in this table.
Does this sequence have the influence described by you? Is that what you want to say?
Other point: Does the REFERENCE CUSTOMER is important for the B2B scenario? (Our case) Since I thought it was important just for B2C scenarios, It was the same number in SHOPADMIN Webshop creation.
In the meantime, I will create a new reference customer and change the webshop parameters.
Thanks for your inputs.
Regards,
Paulo Pela