"sold-to party" role "sales area"

Hi,
I'm working at VAR Solution Manager 7.0 SP17.
When I create a support message from satelllite system or workcenter this support message is created successfully but when I open it at crm_dno_monitor I get two errors:
Pricing data for partner 323 could not be read.
Enter a Currency
About detail error:
Diagnosis
The attempt to read the pricing data for the current, valid business partner from the customer master was unsuccessful.
The access was carried out with sales organization 'O 50000721', distribution channel '' and division ''
If you have maintained a sales area conversion in R/3 that must be loaded per download into the CRM System (tables SMOTVTA and SMOTVKOS), this sales area is converted before the actual access.
System Response
The document is incorrect until the pricing data can be determined.
Procedure
The pricing view is probably missing for your business partner in the customer master. Maintain this data. To do this, you can call up transaction BP for maintaining the business partner. In the locator select your business partner and load it by double-clicking. Choose the "sold-to party" role. Press the "sales area" button and choose the sales area given above. Maintain the incorrect data in the billing data screen.
I know the error reason but I don't know how to solve it. About errors:
BP 323 is the sold-to party so if I go to TA bp->323->sold-to party role->button "sales area data" -> Sales area->Sales Organization any value appears. The same to Distribution Channel field
I know that this error is generated by ppoma_crm configuration so at this TA my conf is:
GRUPOTEC(organizational unit)
tab function->checkbox sales->checked Sales Organization
tab function->checkbox service->checked Service Organization
tab attributes->checked Obj. Permitted in Determination
tab attributes->country->ES
Check consistency->green
GENERAL(organizational unit)
tab function->service->local->checked service team
tab attributes-> sales -> NO checked Obj. Permitted in Determination
tab attributes-> service -> checked Obj. Permitted in Determination
Check consistency->green
GENERAL(manager)
tab attributes-> service -> checked Obj. Permitted in Determination
Check consistency->green
Please could you help me?
Thanks and Regards.
Raul

Hi Prakhar,
I've checked this parameters and it contains values
spro->CRM->master data->org management->Division Settings->Define Divisions:
Division     Description
00     Product Division 00
01     Product Division 01
10     Product Division 10
20     Product Division 20
spro->CRM->master data->org management->Organizational Data for Sales Scenario->Define Distribution Channels
Dist. Chan.    Description
01                 Distribution channel 01
spro->CRM->master data->org management->Organizational Data for Sales Scenario->Define Combination of Distribution Channel and Division
01     Distribution channel 01     01     Product Division 01
Regards
Raul

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