Solid Green light at start up. Airport utility can't find base station.

Help!
I've got a problem with my Airport Extreme base station. It's not so extreme. When I hook it up, I get a solid green light and it can not be found by the airport utility in order to set up. I've tried resetting it, power on and off. Nothing. Any suggestions on how to start over or get this thing working?
Thanks,

David_957, Welcome to the discussion area!
Try temporarily connecting your Mac to the AirPort Extreme base station (AEBS) via Ethernet. After you get it configured you can disconnect the Mac's Ethernet connection to the AEBS.

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Wireless working, but Airport Utility can't find base station

I am having issues with Apple TV and iTunes that led to me investigating my new Airport Extreme base station (AEBS) as possible cause.
Oddly, I'm right next to the AEBS now and the wireless is working sweetly as I type. However, when I use the Airport Utility to access the base station, it can't find it - I can 'rescan' for all the hours but with no luck.
Any ideas what's going on here?

I've just encountered this problem for the first time. On my brand new MacBook Air (Leopard factory installed), I opened Airport Utility, entered Manual Setup, and restarted my Airport Extreme from the Base Station menu. It restarted, but once it was back up the Airport Utility could no longer find it, even though I was connected to the internet (and the Network preferences pane showed connection and a green light).
I have a MacBook (vintage 2007) that's still on Tiger -- I've never had any problem using Airport Utility from there, so I imagine I can still configure the base station from there. But I hope this issue is on Apple's radar so there'll be a Airport Utility update that fixes it.

Airport Utility can't find base station

I feel like I must be missing something very obvious. But my Airport Utility can't find any base stations, even though I am successfully connected to this network, the base station is about three feet away from the computer, and Internet Connect has no trouble finding it and specifiying the base station's id.
I have just done a wipe-and-install of my whole computer; I've reinstalled all software from CDs or installers, and this utility wanted to upgrade to version 5.2.1 (it says Disk Version 2.0 on the disk) before running, so I did that. And no base station detected, despite rebooting the computer, and rescanning any number of times. I'm using OS 10.4.6.
What can I do?
Message was edited by: Paul-ny

There is something puzzling that bothers me, even though I have things working again.
I first lost access to the AEBS when I tried to use Airport Utility to change the security setting of my network. It has been on the default WPA2 setting, and I was wanting to downgrade that to WEP because the long WPA password was too long to be accepted by my Palm TX Wifi software. But the shorter WEP password shouldn't have been a problem. At the time, after my system reinstall, the utility and the base station seemed to be working all right.
When I completed resetting the base station with WEP, though, there was an error message, after which I could no longer connect to the network with my laptop (using the old password or the new password), and then the utility lost sight of the base station as well. I had to do a hard reset and start over. When I did the same thing again, the same thing happened. When I reconfigured the base station with the WPA2 security, though, it all worked, and my laptop could get back online.
At this point I tried changing it again to WEP, and the same problem recurred. One last time with WPA2, and that's where I am now, except that I was pleased to find that my PDA, which had just been replaced under warranty, has some newer software in it and it now can accept my passkey (?)-- my airport code rather than the 64(?)-digit number version of it, so it's working, too.
But apparently Airport Utility has lost sight of the base station again. I don't need it for anything, but this is annoying. What's more curious, though, is what was happening when I chose WEP security.

Airport Utility can't find base stations.

I have three base stations in my network, an old extreme, the new extreme, and an express. On my 17" macbook pro, the airport utility cannot detect any base stations. It can connect to my network, and surf the internet fine. It just can't find the base stations. On my roommates macbook, airport detects them fine. We are both running fully updated versions of Leopard. I have already done a clean install to see if it fixed the issue, but it still persists. The only reason this is annoying is I have lost my ability to stream music to the express station. Has anyone even encountered this issue?

I've had the same problem with my leopard machine.
I have an AirPort Extreme base station connected to the internet and an AirPort Express connected to my stereo set. iTunes couldn't find the express anymore, so I tried to use the Airport configuration program. That couldn't find any base stations (neither extreme nor express) although my internet connection was working (via the extreme base station).
Connecting using an IP address (AirPort config programm, shift-cmd-O) did work, so if you only need to reconfigure the base station you can do that without having Airport Config find the base station.
After restarting the base station my Mac found both the base stations. Go figure.
The trouble isn't caused by sleeping as my Leopard Mac isn't allowed to sleep due to crappy connections afterwards.

Airport Utility can't find base station, but station works fine

I recently purchased an AEBS. The network seems to be working fine (I have an iMac flat panel (10.3) connected via Ethernet, an iBook (10.3) connecting wirelessly, and a Mac mini with 10.4 connected wirelessly). However, airport utility doesn't see the base station. Should I be concerned?

Got my answer from previous posts -- had to do a hard reset *while the device was plugged in and wait for the flashing green light* then it all worked fine. thanks !

AEBS stopped working/ airport utility can't read base station configuration

AEBS was working fine including the 7.1 update except printer wasn't working. As I attempted to trouble shoot network, AEBS stopped working. I tried accessing it through airport utility but it couldn't find the base station. I have now done a hard reset four times and though airport utility will recognize the base station it gets hung up trying to read the base station configuration. So I can't troubleshoot the AEBS from airport utiltity and the yellow light keeps flashing. What do I do now?

AEBS was working fine including the 7.1 update except
printer wasn't working. As I attempted to trouble
shoot network, AEBS stopped working. I tried
accessing it through airport utility but it couldn't
find the base station. I have now done a hard reset
four times and though airport utility will recognize
the base station it gets hung up trying to read the
base station configuration. So I can't troubleshoot
the AEBS from airport utiltity and the yellow light
keeps flashing. What do I do now?
I had the same problem and a hard reset (6 seconds on the reset button) was recommended by Apple Tech support and that did it for me. The AE was back being seen and allowing me to reconfigure it from scratch.

Utility can't find base station

I'm trying to change the security protection on my base station but when I open the Airport Utility, it just scans for a long time and says "can't find base station." The station works fine but the utility can't find it. What should I do?

I've had the same issue for several weeks also. Even reverting back to 7.1.1 I still have the problem. It's an issue for me, as the Airport Disk Utility doesn't recognize my USB disk.
While restarting Aiport Extreme temporarily solves the problem, everytime I shut down my Mac, Airport Utility doesn't recognize my disk when I start up my Mac. Have you found out anything yet?

Airport Utility can't "see" base stations after Leopard 10.5.4

After upgrading to Leopard 10.5.4, Airport Utility can't "see" Airport Extreme UFO version and Airport Expresses. But the Expresses are glowing green, so I assume they're working. But if they can't be "seen" when scanned by Airport Utility, they can't be added as speaker options to iTunes.
Have unplugged and re-plugged in power to Airport Extreme and Expresses.
Oddly enough, at one point the sound through my eXpresses would kick in for five seconds and then disconnect for a minute, then play for five, then disconnect for a minute.
This same thing happened when I switched to Leopard.
Any solutions?

Well what do you know...after a week, it just magically decides to work, without even using Airport Utility.
Boy are these Airports touchy....and unreliable.
I still want to know: What makes these things drop in and out???

Airport utility can not find extreme station after upgrade to 7.5.2

i been using extreme for about 3 years and it was fine until yesterday i upgrade to 7.5.2, it result i lost the internet. opened airport utility from my macbook, said" it can not find any wireless device" but on the top right of mac windows, the signal sign is still there,
i suspect it is something wrong with the IP setting, but i has't changed any thing myself, maybe the new updates change it?

kfc360 wrote:
"it can not find any wireless device"
Welcome to Apple's discussion groups.
Your system details don't mention what type of Mac you have, but if you can move it near to the AirPort Extreme and connect an Ethernet cable to a LAN port on the Extreme, then AirPort Utility should be able to see it. Once AirPort Utility can see it you can begin to investigate the problem in more detail.

Airport Utility Can't See Base Stations

I am sure this is something simple. I can log onto an Airport Network with my Powerbook just fine but no matter what I do, I cannot "see" any of the base stations on the network. I receive the error message "Airport Utility was unable to find any Apple wireless devices." This happens on at home, at my office, and at my friends' house. Other computers log on without any difficulty.
Both of my computers are using 10.5.2 and have been since February. Airport Utility is v. 5.3.1. Everything was working fine until one morning when I woke up and found that iTunes couldn't find my remote speakers. I had made no changes or updates in the few days before. It just stopped working.
Anyone else had this problem or know what might be the cause?
Thanks

Thanks for the reply. I have tried power cycling everything. I also powered things up in different in different order to see if that would solve the problem. It didn't. It just makes no sense that I can be on the network and not see the base station.
Thanks again for your help.
Alan

AirPort Utility can't detect base station but my laptop's wireless utility

Just bought an AirPort Extreme base station yesterday. I have installed the new version of AirPort Utility from the disk on my Windows XP laptop and updated it online.
Visibility of the station from AirPort utility is very sporadic. I have gone through setup twice and done a re-set of the station once. I can see the station from my laptop's wireless utility, but can't establish an internet connection. Can't connect with AirPort Utility long enough to figure out if the configuration is ok.
Anyone seen anything like this? Could I have a bad base station? thanks.

I have a similar problem, only it is my MacBook that can see the Airports, and my G5 that cannot. To make it even more counter-intuitive, the G5 is *plugged in* to the Airport Extreme base station, and while it gets internet and other network devices, it cannot talk to the very router it is connected to.

Airport express-can't find base station

I've tried everything I can think of-I've reset my ae several times and still utility is not finding the base station-help!

I am having the exact same thing. I saw it once, and made some setting changes, now it's gone. I bought the bloody thing because although my modem has Upnp the mac claimed it wasn't working, so I though ok (back to my mac - only been trying to get it running for about a year: zero success) I'll get a base station, that supports NAT for BTMM, but the one time I did access the base station its error was double NAT, so the mac and the base station seem to be reporting two different things regarding the modem. It is driving me ballistic!!!!

Time capsule green light - airport utility can't find time capsule

Hi guys, well here is my story. I struggled to get the TC to connect to my wireless network which is already being provided by a motorola wireless modem. I read somewhere that although 7.3.1 lists support for WEP it doesn't actually support it, so I changed all my security to WPA. Then I got the TC online and all was good, except for the slow transfer times, even from a USB HD that was plugged direct into the TC. So I then plugged in the TC via ethernet and moved the huge amounts of files in much faster succession. Now it's come time to make the TC connect wirelessly again. It just won't do it if I do auto setup, so I do a manual set up. I enter my WPA passwords, I set the TC to bridge mode and low and behold after restart the light on the TC goes green. Hooray!!! Then I go into finder but I can't see the time capsule, so I go to airport utility, it can no longer find the TC it just changed the settings on, that made it connect to the network. Airport utility claims there are no app;e wireless devices to be found...
Please help, how do I discover my TC?
Should I have changed the IPv6 to tunnel or node?
Also, when I click advanced in wireless the only option I see is for interference robustness, nothing about 2.4 or 5ghz. Where can I change this?
Any help would be great, cheers.

I'm having a similar issue, but only sporadically. My TC is plugged directly into my cable modem...it is the only wireless router in the system. The latest firmware updates are installed, and my MacBook Pro has 10.5.2 (installed via the combo update). Another Macbook and a mac mini, both with 10.4, also accesses the wireless network.
Here's an example of TIme Capsule drop-out: this morning when I woke my Macbook Pro, it couldn't find the network. TC had a green light, so I opened Airport Utility. It couldn't find the TC. I unplugged the TC and waited for it to reboot. After it restarted, the wireless network connected just fine, but the TC itself didn't appear in the finder window. I opened Airport Utility again, and the TC appeared, but with a yellow dot next to it. The light on the TC itself was green. I tried to rescan the port, and the TC disappeared again. Wireless network was still working, though. A few minuted later, I rescanned again and the TC appeared. I clicked on Manual setup, and Airport scanned again and couldn't find the TC. I left it in frustration, and came back two hours later. Voila, the TC appears in the finder window and Airport has no problem accessing it.
So what the heck? I'm willing to wipe it and start over, but I just installed the thing. All I've done is set up time machine, run the firmware update, plugged in a usb hub with a couple of shared drives and a printer (which doesn't print more than a couple of pages at a time before it freezes, but that's an issue for another post).
Any thoughts and suggestion greatly appreciated!

Airport utility can't find my airport base station

Im trying to set up a wireless internet at home. I have a comcast cable internet connected to motorola sb120 cable modem and I connected an ethernet cable from the modem to my aiport base station. when I open the airport utility in my macbook (also from my iphone 4s) the airport utility can't find the base station. the base station has a solid green ligh on and the modem "llink" light is binking amber. If I connect the ethernet cable frm the modem to my macbook I can get the internet with out any problem ...please help me set up my wireless internet with airport base station. ty.

Suggest that you try the following:
1) Reset the cable modem. There is a reset button on the back or bottom of the device. Check your documentation for the modem for exact details. In general, you press the reset button for a few seconds and then power down the modem completely.
That means pulling the power plug from the back of the modem or the AC wall plug
Leave the modem powered off at least 30 minutes
2) Perform a Factory Default Reset on the AirPort Extreme using the instructions in this document
Resetting an AirPort Base Station or Time Capsule FAQ
3) Then power off the AirPort Extreme
After 30 minutes.....
4) Connect the Ethernet cable from the cable modem to the WAN port (circle icon) on the AirPort Extreme
5) Temporarily, connect another spare Ethernet cable from your Mac to one of the LAN <-> ports on the AirPort Extreme
7) Power up the modem and let it run for 5 minutes by itself
8) Power up the AirPort Extreme the same way
At this point, the AirPort Extreme should be slowly blinking amber
9) Open AirPort Utility (I assume that you have AirPort Utility 6.0) and click on Other Base Stations, then click on the Base Station xxxxxxx representing your AirPort Extreme to start the setup process
AirPort Utility should suggest that you configure the AirPort Extreme to "Create a wireless network". Accept that option and enter the required wireless network name that you want and passwords
Follow any more prompts as required and AirPort Utility should configure the device for you
Wait 25-30 seconds for a green light
10) Disconnect the temporary Ethernet cable from your Mac to the AirPort Extreme
11) Log on to the wireless network that you named during the setup process
12) Report on your results

Airport utility does not support base station? Help!

I cannot get base station light to turn green. Blinking amber. I upgraded to a new Verizon modem and since then the base station does not work. What can I do?

Make sure the new Verizon Modem is not also a WiFi Router, if it is then that may be your issue. If it is indeed just a Modem then your Ethernet Connection should work and your base station should be working. You said "Airport Utility does not support base station". Don't know what you meant by that. Do you have an Airport Extreme, Airport Express or a Airport TC as a Base Station? If yes, you should be able to set up your Network via Airport Utility. If the Verizon Modem is only a Modem then unplug the power from your Airport Base Station, then unplug the Power from your Verizon Modem for at least 1-minute. Plug the Modem back in and give it a moment or so, then make sure you do have an Ethernet cable going from your Verizon provided Modem to your WAN port on your Airport Base Station. Now power up your Airport Base Station and go to your Airport Utility. Find the Base Station and click on Edit... Make sure your Network Name is correct, your Password is Correct, your Security method is correct (example: WPA2 Personal). If all correct see if your blinking Amber light is now Solid Green.

Solid Green light at start up. Airport utility can't find base station.

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