SOLMAN 4.0 - Error in "get macadress" during installation

Question

Hi Group,
I'm currently installing new solman 4.0 and at step 30 of 40 "Configuring UME" I got the following error:
getMacAddress() failed  ** 
trying to get mac address from **
file /usr/sap/SAPinst/SOLMAN/SYSTEM/DB4/CENTRAL/AS/MAC_ADDRESS
Jaime Esteves

Answer 1

Hi Jaime,
But the note is for IBM iseries eServer. I have the same issue please help....
Find below the issue:
I am trying to install SM 4.0 SR1 on Windows 2003 server with MS-SQL 2005.
During UME configuration it throws an error saying MAC_ADDRESS Not found. Please see the complete log details from unconfigurator.log
Tried removing DNS suffix, etc but never works. Please help have to get this done asap.
Mar 8, 2007 1:49:46 PM Info: UME configurator (com.sap.security.tools.UMConfiguratorLoad) called for action "setup"
PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path
java.text.ParseException: cannot read MAC address from [
Windows IP Configuration
Host Name . . . . . . . . . . . . : rockcrystal
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter ] using ipconfig /all
at com.sap.bc.krn.perf.PerfTimes.windowsParseMacAddress(PerfTimes.java:1173)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:289)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)
at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)
at com.sap.tc.logging.UID.<clinit>(UID.java:59)
at com.sap.tc.logging.GUId.toString(GUId.java:46)
at java.lang.String.valueOf(String.java:2131)
at java.lang.StringBuffer.append(StringBuffer.java:370)
at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:215)
at com.sap.tc.logging.Log.writeInt(Log.java:864)
at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)
at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3160)
at com.sap.tc.logging.LogController.messageInternal(LogController.java:2280)
at com.sap.tc.logging.LogController.logInt(LogController.java:2477)
at com.sap.tc.logging.LogController.logInt(LogController.java:2432)
at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2231)
at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:59)
at com.sap.tc.logging.LogController.addLog(LogController.java:1320)
at com.sap.tc.logging.PropertiesConfigurator.configure(PropertiesConfigurator.java:1119)
at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:54)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:176)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:60)
at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)
at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
getMacAddress() failed **
trying to get mac address from **
file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\MAC_ADDRESS
Exception : CreateProcess: cat MAC_ADDRESS error=2
getMacAddress() failed **
failed to get mac address with Runtime.getRuntime().exec( cat MAC_ADDRESS )
java.text.ParseException: cannot read MAC address for rockcrystal from [] using cat MAC_ADDRESS
at com.sap.bc.krn.perf.PerfTimes.voidParseMacAddress(PerfTimes.java:1326)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:571)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)
at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)
at com.sap.tc.logging.UID.<clinit>(UID.java:59)
at com.sap.tc.logging.GUId.toString(GUId.java:46)
at java.lang.String.valueOf(String.java:2131)
at java.lang.StringBuffer.append(StringBuffer.java:370)
at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:215)
at com.sap.tc.logging.Log.writeInt(Log.java:864)
at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)
at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3160)
at com.sap.tc.logging.LogController.messageInternal(LogController.java:2280)
at com.sap.tc.logging.LogController.logInt(LogController.java:2477)
at com.sap.tc.logging.LogController.logInt(LogController.java:2432)
at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2231)
at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:59)
at com.sap.tc.logging.LogController.addLog(LogController.java:1320)
at com.sap.tc.logging.PropertiesConfigurator.configure(PropertiesConfigurator.java:1119)
at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:54)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:176)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:60)
at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)
at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Suggested workaround: **
create file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\MAC_ADDRESS
with hostname and mac address in the following format: **
rockcrystal xx:xx:xx:xx:xx:xx
java.text.ParseException: cannot read MAC address from [
Windows IP Configuration
Host Name . . . . . . . . . . . . : rockcrystal
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter ] using ipconfig /all
at com.sap.bc.krn.perf.PerfTimes.windowsParseMacAddress(PerfTimes.java:1173)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:289)
at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)
at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)
at com.sap.tc.logging.UID.<clinit>(UID.java:59)
at com.sap.tc.logging.GUId.toString(GUId.java:46)
at java.lang.String.valueOf(String.java:2131)
at java.lang.StringBuffer.append(StringBuffer.java:370)
at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:215)
at com.sap.tc.logging.Log.writeInt(Log.java:864)
at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)
at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3160)
at com.sap.tc.logging.LogController.messageInternal(LogController.java:2280)
at com.sap.tc.logging.LogController.logInt(LogController.java:2477)
at com.sap.tc.logging.LogController.logInt(LogController.java:2432)
at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2231)
at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:59)
at com.sap.tc.logging.LogController.addLog(LogController.java:1320)
at com.sap.tc.logging.PropertiesConfigurator.configure(PropertiesConfigurator.java:1119)
at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:54)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:176)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:60)
at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)
at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Mar 8, 2007 1:49:55 PM Info: Using SID "SM4" for secure storage
Mar 8, 2007 1:49:55 PM Info: Created group entry in secure storage: Group "SAP_J2EE_ADMIN", roles "Administrator"
Mar 8, 2007 1:49:55 PM Info: Created group entry in secure storage: Group "SAP_J2EE_GUEST", roles ""
Mar 8, 2007 1:49:55 PM Info: Created user entry in secure storage: User "J2EE_ADMIN", password set, parent groups "SAP_J2EE_ADMIN", locked "false", roles ""
Mar 8, 2007 1:49:56 PM Info: Created user entry in secure storage: User "J2EE_GUEST", password not set, parent groups "SAP_J2EE_GUEST", locked "true", roles ""
Mar 8, 2007 1:49:56 PM Info: Inserted administrator user data into secure storage: "J2EE_ADMIN"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.login.guest_user.uniqueids" to "J2EE_GUEST"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.persistence.data_source_configuration" to "dataSourceConfiguration_abap.xml"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.r3master.adapterid" to "master"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.poolmaxsize" to "10"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.poolmaxwait" to "10000"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.client" to "001"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.user" to "SAPJSF"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.passwd" to "********"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.ashost" to "localhost"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.sysnr" to "$$"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.msghost" to ""
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.group" to ""
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.r3name" to ""
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.msserv" to ""
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.auto_unlock_time" to "999999"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.password_expire_days" to "999999"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.lock_after_invalid_attempts" to "0"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.useridmaxlength" to "12"
Mar 8, 2007 1:49:56 PM Warning: UME property "ume.authenticationFactory" shall be set, but does not exist
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logonAuthenticationFactory" to "com.sap.security.core.logon.imp.SAPJ2EEAuthenticator"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.login.context" to "ticket"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.login.context.default" to "ticket"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "login.ticket_keyalias" to "SAPLogonTicketKeypair"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "login.ticket_keystore" to "TicketKeystore"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "login.ticket_lifetime" to "8"
Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.superadmin.activated" to "FALSE"
Mar 8, 2007 1:49:56 PM Info: Set role references for jndi_all_operations in path "security/configurations/service.naming/security/roles/UME User Store/jndi_all_operations"
Mar 8, 2007 1:49:56 PM Info: Set role references for jndi_get_initial_context in path "security/configurations/service.naming/security/roles/UME User Store/jndi_get_initial_context"
Mar 8, 2007 1:49:57 PM Info: Set role references for telnet in path "security/configurations/service.telnet/security/roles/UME User Store/telnet_login"
Mar 8, 2007 1:49:57 PM Info: Added group "SAP_J2EE_ADMIN" to path "security/roles/UME User Store/administrators/groups"
Mar 8, 2007 1:49:57 PM Info: Added group "SAP_J2EE_GUEST" to path "security/roles/UME User Store/guests/groups"
Mar 8, 2007 1:49:57 PM Info: Added group "Everyone" to path "security/roles/UME User Store/all/groups"
Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/XATopicConnectionFactory" to "J2EE_ADMIN"
Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/QueueConnectionFactory" to "J2EE_ADMIN"
Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/TopicConnectionFactory" to "J2EE_ADMIN"
Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/XAQueueConnectionFactory" to "J2EE_ADMIN"
Mar 8, 2007 1:49:57 PM Info: Operation executed successfully
Mar 8, 2007 1:49:57 PM Info: Committed changes to configuration manager
Mar 8, 2007 1:49:57 PM Info: Leaving with return code 0
Thanks & Regards,
P. Kumaravel.