Solman user licenses
I am currently setting up incident management for a charity in South East Asia. Now I've come to a point when the user IDs for the support team members can be created.
From [this document |http://www.sap.com/germany/media/mc_400/50079541.pdf]I understand that there's no additional license fee for Solman. But does that mean that there's also no license fees for each user that's created? The users of course already exist in the ERP system.
Does someone know about this topic?
Thanks a lot!
Jan
Edited by: Jan Krohn on Nov 13, 2009 7:25 AM
I don't think SOLMAN_ADMIN will count towards license. DDIC is also dialog user. do you count DDIC towards license?
Thanks,
Digesh
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How to Create Support Message with no SolMan User
Hi all,
I would like to test if it is possible to create a support message from ECC system, if the same user do not have a SolMan user.
Now, in few other threads, like
Creation of support message in SolMan without having user id in SolMan
Re: Do End User Require Login in Solman to raise Support Messages !!
show to the user there support message list
e.t.c.
it is clearly stated: it is possible.
I have done the next steps:
In ECC:
- created a test user
- assighned him a "sap_all" profile (and "Z_SAP_SV_FDB_NOTIF_BC_CREATE" role) + user comparasion
- assighned him a "Z_SAP_S_RFCACL" role + user comparasion
In Solman:
- No user created
- In TX DNO_CUST04 the Field Name "NO_USER_CHECK" is maintained with the value "X".
- In tx BP business partner is created as a general BP, with valid external SYS ID no (other users with both ECC and SM user are OK), and changed to "employee" with ECC username defined.
Now, the problem is when I try to create a support message as a test user in ECC, I get an error:
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All I could find is the tread:
solution maanger issue
and this one is basicly different:
the mentioned user has both ECC and SM user.
And one of the answers was the user must have S_RFCACL roles in BOTH ECC ans SM systems...
In ST22 (in solman) I get error description:
" An RFC call (Remote Function Call) was sent with the invalid user ID
"TEST_T01230 "
. Or the calling system is not registered as trusted system in the
target system."
Now, the calling system IS regged as a trusted sys (as I mantioned - other users with both ECC and SM users can send supp. msgs)
So - the only answer is "invalid user ID".
The short message is
" No authorization to logon as trusted system (Trusted RC=0)"
and the trusted return codes ( 0 ) have the following meaning: Invalid logon data (user ID and client) for the trusting system.
So. how can I perform trusted Logon with no user in SM?
Thank you in advance,
cheers
NenadHi again,
thank you for your help.
At first I thought you meant *_back dest. directly in SM, and now I see you ment to use SMSY to go to ECC sys, and maintain the RFC conns on ECC diredtly from SMSY, "clean-up RFC Destinations". Yes, can do
So:
The problem is solved.
I deleted the *_back user from ECC to SM, and re-generated the connection with default system pre-defined user SMB_T01. (it is interesting that SU01 reports - user SMB_T01 does not exist)
I even deleted a SRFCACL role from the test user in ECC, and the user was still able to create the support message (certanly he was, as he uses a *:back rfc with SMB_T01to log on to SM)
So, resume:
To be able to create / send a support message from another system, with no user in SolMan, it is needed:
- a user in other system with roles needed for everyday work, + "Z_SAP_SV_FDB_NOTIF_BC_CREATE" role;
- a not trusted SM_<SID>CLNT<CLNT_NB>_BACK rfc connection from satelite system to SolMan, with defined logon user (with apropriate authorisations) - generated by the system.
- the BCOS_CUST table in ECC system should be onfigured like: OSS_MSG W SM_<SID>CLNT<CLNT_NB>_BACK CUST 620 1.0
- a Business Partner for user in SM with identification number for system from where the massege will be sent from. (the user can send the note with out this condition, but the "created by" field in message will be empty in that case)
Once again thank you,
cheers,
Nenad
Case closed.
Edited by: Nenad nikolic on Mar 23, 2010 10:54 AM
Edited by: Nenad nikolic on Mar 23, 2010 10:57 AM -
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Did you follow the instructions to accept the license?
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Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
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Administrative Templates
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Show messages when I launch Acrobat Disabled
Adobe Reader XI/Preferences/General
Policy Setting Comment
Show messages when I launch Reader Disabled
Adobe Reader XI/Preferences/Startup
Policy Setting Comment
Enable Protected Mode at startup Disabled
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Registry
ELUA=1 (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 2)
General
Action Update
Properties
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Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA=1 (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 4)
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Action Update
Properties
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Remove this item when it is no longer applied No
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bBrowserIntegration (Order: 5)
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Properties
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Key path Software\Adobe\Acrobat Reader\11.0\Originals
Value name bBrowserIntegration
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Common
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Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 6)
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Properties
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Apply once and do not reapply No
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General
Action Update
Properties
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Key path Software\Adobe\Acrobat Reader\10.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
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Remove this item when it is no longer applied No
Apply once and do not reapply No
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General
Action Update
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Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
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Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
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General
Action Update
Properties
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Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
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Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
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Action Update
Properties
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Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
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Properties
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Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
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Properties
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Set as default Enabled
Common
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Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply NoHi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4 Installation Workflows — Enterprise Administration Guide
Regards,
Rave -
I am unable to open any pdf files because I have not accepted the end user licensing agreement for adobe reader. I can not find the accept button. I have a mac.
What is your screen resolution? Can you post a screenshot of what you see: https://forums.adobe.com/thread/1070933
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I installed adobe reader but i can not open the page that i need and show me a message that said "before viewing pdf documents in this browser you must launch Adobe Reader and accept the end user license agreement then, quit and relaunch the browser", but i dont see where i can do that
Thank you very much. Your support was very fast
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Whenever I try to view a PDF file, I'm getting the error message "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser." I have the new Adobe Reader but am still getting this message.
Even after launching Reader and accepting the EULA? Most strange.
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How do I accept end user license agreement in adobe reader?
I have just updated the Operation System on my iMac from OS 10.6.8 to OS 10.9.4. Safari was updated to 7.0.5. When I attempt to open a pdf in Safari, I get a notice that:
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
I have not been able to find any way to accept the End User License Agreement. How can I do this.
I can open pdfs in Chrome without any problems.
Thank you,
Don MonroeHi,
Go to 'Spotlight' at the top right corner of the Mac > Type Reader> Launch the 'Adobe Reader' application and then click on 'Accept' on the End User License Agreement.
Regards,
Rave -
I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!
lindsey k wrote:
Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
And... did you do what the message tells you?
lindsey k wrote:
When I download Adobe Reader for MAC it does not give me an option to except and Agreement
Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA. -
End User License Agreement + Safari 7
I get this message when trying to open a PDF in Safari 7.0.2 in OS 10.9.2
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
Please advise ASAP
I spent my entire day trying to find an aswer how to slove this question. Your "chat support" is certinly not very helpful.Odd...
I'd recommend:
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or
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