Solution for Nokia unrecognized by Ovi Suite (Noki...

- Uninstall everything and Nokia PC Connectivity Solution PC (Start - Control Panel - Add / Remove Programs)
- Start PC Suite Cleaner after downloading the link below:
http://europe.nokia.com/support/download-software/pc-suites/how-to/nokia-pc-suite-cleaner
Go to the Device Manager of your computer, ports, remove all the created ports for Nokia devices
Follow the following path and delete all files in the folder "NokiaInstallerCache"
"C: \ ProgramData \ NokiaInstallerCache"
- Restart your PC
- Download the application "Nokia Ovi Suite" from the following Internet
http://nds1.nokia.com/files/support/global/phones/software/Nokia_Ovi_Suite_webinstaller_ALL.exe
- Turn off everything you have for protection (Windows Firewall, Windows Defender animal virus, anti-virus additional anti-spyware, etc..)
- I suggest you disable the Windows Firewall through the Control Panel icon "Firewall", "Disable." Please uncheck all options in the tabs "Exceptions and Advanced (notice what is checked to re-activate later).
- If your PC is connected to a corporate network, if necessary, disconnect from this network to be free from restrictions due to the level of server security
- Start the installation of Nokia OVI Suite and then reboot your computer one last time.
- After the restart you can reactivate your coverage and make the connection between your phone and your computer. However, when the first connection, connect your cable to the physical port (back of the pc) and not a hub or the front of your machine.

Open OVI Suite.. Tools-->Add new device.. then follow instructions and see if this makes it work..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Similar Messages

Connect Nokia E50 to OVI Suite on Win7 via Bluetoo...

Hello,
i want to establish a connection with OVI Suite to my E50 phone.
The wizard is recognising the phone but will get stuck after some minutes while checking the connection.
The windows hardware manager is only showing the standard bluetooth modem and several unknown devices (see screenshot).
Please advise me what to do.
OS: Windows 7 Pro
Phone: Nokia E50
Software: OVI Suite (newest update from E50 page)
Cheers,
Hannes
Attachments:
Nokia E50 Bluetooth Windows7.JPG ‏68 KB

Thank you for your feedback.
Could you please provide more information on this?
1. System and device Information
2. Logs
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

Unable to update software in Nokia Ovi Suite & Nok...

Hello,
I am using Nokia 5233(same as 5230) mobile phone from past several months. I reside in India. My phone's current Software version is 40.1.003 From phone I checked for new software update & got to know that latest version is 50.1.001 This update is not available as OTA(Over the air) update directly from the phone. So, I decided to update it via PC.
But, both the Nokia Software Updater & Nokia OVI Suite application shows error when I check for new update. I am attaching the screenshots of the errors with my post. Please, help me out on this issue soon.
Attachments:
NSU.jpg ‏30 KB
Ovi.jpg ‏81 KB

Have this softwares worked as they are supposed to before? It might be a temporary issue going on atm. It seems like there are plenty having issues with update services atm.

Problem to update my NOKIA E71 with Ovi Suite

Hi everybody,
Since this morning i've tried to update the software of my Nokia E71 with Nokia Ovi Suite.
So first i save my old things (pictures, messages, ....) and then when i want to start the update i get ALWAYS this message:
http://i54.tinypic.com/dzxpty.jpg
It says: "Connexion whith the mobile has been lost"
Even if my E71 is connected with my computer by USB !!!
Does someone know about this problem ?
Thank u !
Attachments:
Nokia E71.jpg ‏97 KB

Hi,
I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
Step 1
- Go to Progam and Features in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Progam and Features in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then right click my computer, click manage.
- Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
Then reinstall windows Installer from the link provided below
http://msdn.microsoft.com/en-us/library/cc185688(v=vs.85).aspx
- Then restart computer.
- Download and install Ovi Suite
- Restart Computer again
- Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then lauch Ovi Suite.
- Check for the issue
Hopefully this helps
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Nokia C3 chat & Ovi Suite problems.

dear Nokia,
my chat function on my Nokia C3 isn't working.
every time I start up my MSN acc. it freezes and stays white.
also i've got problems with the Nokia Ovi Suite, It says that my phone is not in the Ovi Suite position while it is.
I'm using a 2gb memory stick and a usb cable:CA-101D
Please help..
kind regards,
jeffrey de groot (Netherlands)
Solved!
Go to Solution.

Hi,
Please update your phone with the latest available phone sw.
http://europe.nokia.com/support/product-support/device-software-update
For Nokia Ovi Suite:
Go to Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahayv

How to delete a single Nokia Map using Ovi Suite?

Hi, I'm using Nokia E52 and installed the latest Ovi Suite on a Win XP 32 SP3, performed all the possible updates (E52 included). I used Ovi Suite to download some maps into the cell. Looking at the E52 maps I see that there are many maps that are useless for me, as well as foreign language voices (i.e. portuguese).
Is there any way to remove/delete those maps and voices on the device that I will never use? I cannot find a way to selectively delete a single map/voice: There is a button on the top right part of the Ovi screen but it delete ALL the maps!
Solved!
Go to Solution.

I agree completely. This (being forced to delete all and then reinstall) is user-hostile: it's an unnecessary added step (several steps, actually) that takes time. There seems to be no compelling reason why we're allowed to delete everything but not individual files. Updates can and should be handled as a separate process. All the current system does is create frustration - at least for those of us who have posted here! :-)
The absence of single-file delete seems to me more likely an oversight by the programmers than an intentionally omitted function. But if it's intentional, it violates expectations and is an inconvenience - therefore, it was a bad decision and should be fixed.
-M

Urgent help with nokia 5230 and ovi suite

translated from Spanish to English translator by gogle
I need help because my nokia 5230 I can not install applications from nokia ovi suite because it is not clear that anything the phone as you ago
I can sync
I can send things to your suite ovi
ovi suite but I can not to your urgent assistance
Solved!
Go to Solution.

English
I need help because I can not install applications to your suite ovi
maybe it's because you delete the folder or lake and private
español
Post edited by Moderator. We would like to remind you that posts should be written in english as the board supports english language only. The board supports English language only as per guidelines.

Can I sync two Nokia phones with Ovi Suite?

I have 2 different Nokia phones. I'd like to save my data to my PC, so I've just downloaded and installed Ovi Suite 2.2.1.23.
When I connected the second phone successfully, there was a green link that said something like "Get tips on syncing several phones with Ovi Suite". However when I clicked there, nothing happened.
When I click "Help->Nokia Ovi Suite Help" on the toolbar, nothing happens, no help tips.
The first phone synced all 82 photos and Contacts and messages to Ovi Suite.
I created a new album with that phone's name, and dragged those pictures from "All" to the new album, to try & keep them organized.
When I connected the second phone all of the Contacts synced (there were a lot) and now they are mixed in with the contacts from the first phone. However the photos would not sync. Then a few photos synced, making a total of 156 shown in All (which included the 82 photos from the first phone). When I would click "Sync" nothing visible happened.
But I did see the photos from the second phone on the PC. I did drag them from the PC into the album created with the name of the second phone.
Now when I look at the photo album with the first phone's name, it says "You have no photos or videos in this album, Drag photos and videos to this album." Yikes! But they are still on my PC.
This is very confusing. I agree with the others, Nokia PC Suite worked well, Ovi Suite seems very confused.
Is any of this uploaded to my online Ovi account?
Thanks for your advice.

ronni333 & boing,
Somewhere on the nokia ovi website it says you need to use seperate windows logins. Have one login for work and use that when you use ovi to sync your work phone. Other login to sync your personal phone. I lost the link to that webpage, but that is about all it said.
ronni333 - I also had problem with ovi help, the link appeared to be empty. I was using Google Chrome to surf the net. Problem solved by using Internet Explorer instead.
Hope this info helps you guys.
Cheers,
chillimuncher

Transport pictures to Nokia x2 with Ovi Suite?

Hello,
Is there any way to transport my pictures from my computer to my Nokia x2 with Nokia Ovi Suite?
Thanks in advance!

In OVI Suite..Tools-->Options-->Photos-->Click on Add New Folder and browse for the folder on your PC where these pictures are stored...(If this folder is already displayed in the BOX.. no need to do the above..).. You should be able to see all the pictures in the OVI Suite when you select Photos Icon..
Connect the Phone to PC ..and when you see the Phone set-up ..Drag-and-Drop these pictures onto the Phone Icon in the Bottom - Left window of the OVI Suite..

Unable to connect Nokia X6 to Ovi Suite

I have installed Nokia Ovi Suite on my pc (Windows 7) but when I try to connect my Nokia X6 I keep getting this message
Device Driver software was not successfully installed
Please consult with your device manufacturer for assistance getting this device installed.
MTP USB Device - failed
I have tried uninstalling / reinstalling Ovi Suite but no joy. Annoying thing is that I can connect to Ovi Suite on the netbook ok but not the new all singing all dancing main pc!
Would appreciate any help with this as I am unable to connect my phone to Ovi Suite - thanks

Uninstall Nokia Connectivity Cable driver thru' Windows Control Panel and reboot both PC and Phone.. Then connect again and wait for the Drivers to install. Make sure the PC is connected to internet to enable download of the latest drivers if required...

Nokia 5800 and Ovi Suite Contacts Sync Changes Pic...

Hi,
I have a Nokia 5800 and just installed the latest Nokia Ovi Suite (2.0).
It is a good tool, but I have a problem with the synching my contacts.
Befor Ovi sync, I use to associate pictures from my gallery with contacts. When I dial the contacts the picture of the contact took up most of the screen (until the contact answers the call - then it makes the picture small and puts it in the speech bubble)
After I sync'ed with Ovi Suite, the contact picture now shows up as a small - very small - thumbnail image during the call on the phone.
Is there something that can be done to protect this from happening, or a setting that can be changed in Ovi to use a large picture instead of a thumbnail?
My 5800 has the latest firmware installed (available to me in my country) - which is 31.0.101.
Thanks for the help in advance.

one more bump and then I give up on Ovi suite. Once again
Message Edited by drapis on 20-Nov-2009 05:48 PM
Nokia 5800

Nokia C7 and Ovi Suite issues.

Hi. I'm currently experiencing a couple of issues with my Nokia C7 which I've had since March of this year. A few weeks back it kept randomly rebooting on occasion but it stopped doing this after a software update, I think. However, since last night when the battery went low it's failed to work properly at all and is pretty much unusable. I tried sending texts and it just freezes/hangs or crashes at different menu options. I had left it overnight after a full charge, but woke to find it switched off and the battery at only 4 bars. Since then it's been turning off or freezing constantly.
I can only un-freeze it/turn it off by taking the battery out. I know that it needs to be reset - I think the *#7370# code is the one to use? But first I need to back it up as most of the content is on the mass memory.
However, device driver keeps failing and Ovi Suite has only synced messages. I keep getting an error when trying to sync contacts and photos. Backup won't work at all; it just keeps saying OviSuite is busy even when it isn't.
I shall be taking the phone to an o2 store asap but expect they'll only send it for repair. Should I push them for a replacement or is this issue fixable?
Many thanks for any help given.
PS will files that had previously been backed up - such as games (eg Angry Birds) and apps - be restored to their current save data or will I have to start again/re-download them?

one more bump and then I give up on Ovi suite. Once again
Message Edited by drapis on 20-Nov-2009 05:48 PM
Nokia 5800

Nokia N9 and Ovi suite - when will Ovi suite suppo...

Hi
Yesterday I got my nokia N9, Im totally in love with the phone. So much better than my iPhone!
However, Im a business user and are dependent on synchronising my phone's contact book and calendar with my pc. Nokia Ovi suite currently do not support the N9.. When will it?

Nokia N9 does not support Ovi Suite, but there is new lightweight and simple to use Nokia Link application for your PC or Mac: www.nokia.com/nokialink . With this application you can easily copy photos, videos and music to your N9.
For Outlook contacts and calendar you can use the Mail for Exhange account, that will also synch your email. You can find guidance here:
http://europe.nokia.com/support/product-support/n9/user-guide?ccf_name=nokia-n9/guide/GUID-6BE14793-...
For directly syncing contacts from your old phone to the N9 you can use the widely compatible contact syncing. You can initiate this from the Phonebook> Options> Import contacts or from the Settings:
http://europe.nokia.com/support/product-support/n9/user-guide?ccf_name=nokia-n9/guide/GUID-D546BDA9-...
For preloading maps, you no longer need to have your computer, but can do this directly from the N9's Map application. From the settings you can choose> Manage maps> App maps. There you can preload country maps over WLAN connection.
Piia
Product Manager for Nokia N9

Solution for OPML error in SOA suite Startup (Win Vista x64 and older)

h1. Hi Folks!
When installing SOA suite on Vista 64 bit I encountered lots of problems. One of them was the following upon starting the SOA suite:
At 33% in the progress bar, the starter gives an error, returning a question about OPMN.
Caused by: oracle.ias.opmn.optic.OpticBadConnectException: Error connecting to OPMN (is it running?): Connection refused: connect
Being a newbie in this field, I resisted to learn everything (Oracle as part of a course of Busines Process Integration Laboratories at the University) about the works behind the package. Unfortunately, OPMN drove me crazy for days!
The main problem for OPMN is the unability for the system to handle certain issues.
One of the issues: When in a testing environment that is unstable (i.e. a laptop) some issues occur:
* sleep resume is not supported
* hibernation resume is not supported
* restart is not always working for all processes
(tested this with XP32 & XP64 SP2; SP 3; Vista 32 and Vista 64)
The main issue is with OPMN and the services that are started and controlled through it.
A solution for our workgroup has been made:
-create a reset.bat file
-use the following code:
+@echo off+
ECHO Step 1 in the server reset is running: Shutdown OPMN processes
D:\product\10.1.3.1\OracleAS_1\opmn\bin\opmnctl shutdown
ECHO Please continue the reset sequence by pressing any key
pause
ECHO Step 2 in the server reset is running: Restarting OPMN processes
D:\product\10.1.3.1\OracleAS_1\opmn\bin\opmnctl startall
END
The commands regarding ECHO and the pause break can be omitted, but for supervision it is better to see if all processes are started in working order.
Please note the absolute paths, these are from my personal setup as they are the default from the manual. Adjust if necessary.
As User Account Control (UAC) does interfere a lot with programs in Vista (32 & 64) and from SP3 also with XP, please assign administrator rights to the reset.bat file.
This solution should take care of the "OPMN (is it running?)" issue, without rebooting or cold restarting the server.
Edited by: user10221595 on Oct 6, 2008 9:18 AM

-- self found answer

Ovi Chat settings for Nokia 3110c or Ovi chat Appl...

Is there any Ovi Chat setting available for Nokia 3110 Classic or any Ovi chat application? If any application or settings available from where i get it. Please inform me. Any new firmware release for Nokia 3110 classic?
Thank You

I got the same email today. The email had a link to it, where I was prompted to enter my username and password to my ovi chat account. Sounds like phishing to me. Why would Ovi want my password to accept terms and conditions. Should it not be something like this: click the link, then 'thank you for accepting terms and conditions...'

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