Solution for sleep issues with external display?

I had an Early 2011 Macbook Pro that worked quite well with an external display.  I now have a Mid 2012 Macbook Pro (bought 5 days ago, and running 10.10.3) that will not consistently work with the same external monitor.
I had it working yesterday for a few hours only if I left the MBP with the top open (both the MBP screen and external monitor stayed lit).  But, today it is back to freezing each time the monitor is connected to it.
I have tried:
1.  Connecting the external monitor to the MBP with the top open.  Results in the MBP screen now going dark and no signal being passed to the external monitor.  If the external monitor is disconnected, the MBP screens stays dark and the computer is unresponsive requiring a hard restart.
2.  Connecting the external monitor to the MBP with the top closed.  Results in no signal being sent to the external monitor.  Disconnecting the external monitor and reopening the MBP yields, again, and unresponsive computer which requires a hard restart.
I have tried three different external monitors, all giving the same result.  The MBP is connect to external power, and I am running the latest OS (10.10.3).
Any suggestions before I return this to the Apple store in a rage?  :-)

Hello there, Gaflin.
I'm sorry to hear you're having so much trouble getting your external display to work the way you are expecting with your new MacBook Pro. The following Knowledge Base article provides a great checklist of steps for troubleshooting the issue you seem to be describing:
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Using Closed lid, Extended Desktop, or Mirroring display modes
When using multiple displays, information can be presented in a number of ways. For more information and what modes are supported by your Apple product refer to:
Apple Portables: How to use your computer in closed lid (display closed) mode with an external display
How to use multiple displays with your Mac
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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    ACL found but not expected on "System/Library/User Template/English.lproj/Desktop".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Application Support".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Assistants".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/MIDI Drivers".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Plug-Ins/Components".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Plug-Ins/Digidesign".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Plug-Ins/VST".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Plug-Ins".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Sounds/Alerts".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Sounds/Banks".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio/Sounds".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Audio".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/ColorPickers".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Compositions".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Favorites".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/FontCollections".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Fonts".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/iMovie/Plug-ins".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/iMovie/Sound Effects".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/iMovie".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Input Methods".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Internet Plug-Ins".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Keyboard Layouts".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Preferences".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Printers".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Screen Savers".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Sounds".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library/Voices".
    ACL found but not expected on "System/Library/User Template/English.lproj/Library".
    ACL found but not expected on "System/Library/User Template/English.lproj/Movies".
    ACL found but not expected on "System/Library/User Template/English.lproj/Music".
    ACL found but not expected on "System/Library/User Template/English.lproj/Pictures".
    ACL found but not expected on "System/Library/User Template/English.lproj/Public".
    Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
    Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
    Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrw-rw-r-- .
    Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
    Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
    Warning: SUID file "sbin/umount" has been modified and will not be repaired.
    Warning: SUID file "bin/rcp" has been modified and will not be repaired.
    Permissions differ on "Library/Application Support/Apple/ParentalControls/ContentFiltering", should be drwxrwxr-x , they are drwxr-xr-x .
    Permissions differ on "Library/Application Support/Apple/ParentalControls", should be drwxrwxr-x , they are drwxr-xr-x .
    Permissions differ on "System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/CodeRe sources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/CodeResourc es", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/BlackAndWhiteEffect.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/CubeTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/DissolveTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/DropletTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/FadeThroughBlackTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/FlipTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/MosaicFlipTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/MosaicFlipTransitionSmall.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/PageFlipTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/PushTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/RevealTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/SepiaEffect.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/TwirlTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/WipeTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Warning: SUID file "usr/bin/quota" has been modified and will not be repaired.
    Warning: SUID file "usr/bin/rlogin" has been modified and will not be repaired.
    Warning: SUID file "usr/bin/rsh" has been modified and will not be repaired.
    Permissions repair complete
    My concerns are:
    * Some of the permissions repaired yesterday appear to have needed to be repaired again today
    * There are several files which carry a warning that they won't be repaired as they have been 'modified', and some of these clearly relate to disk management.
    Does anyone have any ideas what is going on???
    Thanks!!

    Many problems with the 10.5.7 update have been fixed by a Restart.
    If that doesn't help, something may have gone wrong with the update. Download and install the "combo" update, from: http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate
    If that doesn't help, try running the Apple Hardware Test, on the disc that came with your computer.
    1. Disconnect all external devices (including the Ethernet cable) except the keyboard and mouse.
    2. Insert the "Additional Software & Apple Hardware Test" disc that came with your computer.
    3. Restart while holding down the "C" key. When the list of available startup volumes appears, click Apple Hardware Test and the right arrow.
    4. When the Apple Hardware Test main screen comes up (after a moment), follow the on screen instructions.
    5. If it detects a problem, an error code will be displayed. Make a note of it.

  • Major Issues with Thunderbolt Display in Yosemite

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    MacBookPro10,2   Processor Name: Intel Core i7   Processor Speed: 3 GHz   Number of Processors: 1   Total Number of Cores: 2   L2 Cache (per Core): 256 KB   L3 Cache: 4 MB   Memory: 8 GB

    Same problem here. I was so excited to see a firmware update this morning for my mac pro, and sure enough as i sat here, the display went black again.

  • Final Cut 7 audio sync issue with external audio

    Ok, I've seached around a lot and still haven't found the solution for this common issue, which is sync between video and audio wich were recorded in two different devices.
    My video is from a conference (a lady speaking all the time) ProRess 29.97 and my audio is wav recorded at 44.1 Khz. I have already converted my external audio to a fine AIFF 48 Khz, and I have already re-imported it with the correct 29.97 easy setup, as it shows on this video www.youtube.com/watch?v=Nt-nfelM8KA. That helped a lot but audio still goes out on sync when playback goes further (not that much, but it shows).
    On Premiere Pro, that wav file a correctly in sync, and I have had this issue before with FCP and now it has come back! help!
    Anyone found a real solution for this issue?

    Why not just use Premier? FCP is going to slowly die out anyways....
    Anyhow, a work around... using the speed change tool (sss) adjust the audio to be the same length of the video so it is in sync... Press command-J, make note of the percentage you sped up your audio. Now open your audio in STP, select all of your audio go to Process>Timestretch and adjust the audio and apply the same percentage.
    Listen to your audio. STP's time stretch is excellent because it adjusts the speed without changing the pitch.
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  • MBP Retina low performance with external displays

    Hi everyone!
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    How can i update my NVIDIA card???
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    Topic seems to come up here often. Apple has a tendency to dismiss the issue.
    Its a pretty well known problem that Mac font smoothing doesn't seem to work well on high resolution third party external displays, making text hard to read. In addition, I think the Mac HDMI resolution support is limited to 1080p, so you must use DP or DVI video interfaces to see full monitor resolution.
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    For some reason, sometimes the Mac OS thinks some monitors are TVs and use YCbCr instead of RGB. You can open the color sync utility and brouse the settings to see what is being used. There are scripts available that can fix that but are more complicated to install than an app.
    It seems that PCs are way ahead of Macs with external display implementation. Most folks having monitor problems with a Mac do not see the same issue with PCs or Unix/Linux OSs.
    Oh as far as updating the video card, can't. The monitor  "drivers" are built into the OS. When a new display is connected, the OS finds the profile for it.

  • My iPhone was working properly n suddenly started vibrating for 5 mins with any display n then it turned off...i charged it overnight but its not turning on??? please help??

    my iPhone was working properly n suddenly started vibrating for 5 mins with any display n then it turned off...i charged it overnight but its not turning on??? please help??ip

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • When converting tables in a MS Word 2010 or 2007 to PDF the table borders do not retain the correct thickness as identified in the word document.  Is there a solution for this issue?

    When converting tables in a MS Word 2010 or 2007 to PDF the table borders do not retain the correct thickness as identified in the word document.  Is there a solution for this issue?

    Please try with latest version of MS Word and Acrobat.
    Regards,
    Anoop

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