Solution found for my wireless issues with ipod touch!

I recently upgraded my IPOD software and wireless would connect but not internet: incorrect IP address, nothing under DNS...I called Apple and they told me to call my router company (Qwewst-actiontec) and ask how to get into my router settings online. I did and the Apple rep told me to disable my wep key and then forget the network on itouch and try again. It worked! Of course I couldn't leave it w/o security so I called Apple back-the nice rep gave me his direct extension originally. He said that the software upgrade probably went from allowing wep to requiring wpa. I went back into my router settings online and set up WPA. Now it all works!

Okay, so now I have read that you have to install a free app through the phone, not through the computer.  I've done so and it looks like everything is good for now.  Keeping my fingers crossed.  My question now, is that if this is a common occurance with the 4.3.3 update, why did Apple imply that I needed to wipe my iPod clean when this was the much easier and less invasive answer?

Similar Messages

  • Major Issues with iPod Touch - Please help!

    Hi, I am having major issues with my iPod, and nothing seems to be going right. It all started a few days after I got it for Christmas. I would wake up, and my iPod would be completely discharged even though it had a full battery and was turned off. I woke up one night and found that it came on all by myself. I sent it into iPod, and they sent it back saying nothing was wrong. Since I got it back today and within six hours, I have had four software crashes to the point where I have had to uninstall iTunes and restore factory settings four times. I am now on my fifth crash, but this time, the screen won't even come on. It keeps saying that it is in recovery mode. I simply went to turn it on! Does anyone have any suggestions? Personally, I think there is a short, and that I need a new a replacement. However, it doesn't seem like Apple is very supportive of the idea. I go through all of their steps over and over and over, and the same thing happens! What is going on? Please help.
    Marie

    sounds like, for the charging problem anyways, that you are just putting ipod into "Stand by" mode... press and hold the power key for about 10 seconds and an option to power off will actually come on.. if u just press it and let go, it just goes to stand by.. i have noticed stand by drains my battery
    also, it doesn't sound like a short to me... the charging i am pretty sure is bc you are only putting it into standby however, the rest sounds like software.. did u try and restore using itunes or did you just reset the factory defaults?? Plug it into itunes and click restore under the ipod menu...
    Message was edited by: Devin Stephens
    Message was edited by: Devin Stephens

  • WRT400N connection issues with iPod Touch and MacBook

    I'm a newbie, so please bear with me.
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    You can try the below mentioned settings.
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    Ok. So i have several issues going on with my iPod touch. i got it for Christmas in 2010, i have recently updated it. after the update these issues have happened.
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    For #1:
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    - Have your restored the iPod to factoery defaults/new iPod?
    If restoring from backup does not solve a problem then your likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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    iOS: Troubleshooting applications purchased from the App Store

  • Issues with iPod Touch and latest update (4.3.3)?

    I recently updated my iPod Touch 3G to 4.3.3.  Before updating, I had absolutely no issues.  Since updating, the iPod will shut off at will, sometimes flickering, sometimes going straight to the "slide to shut down" screen.  Sometimes it will shut down in the middle of an app, I'll start it back up, and it will shut down again immediately.  Occasionally, when I start it up after crashing, it will make the camera shutter sound!  And there's no camera on this iPod!
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    Okay, so now I have read that you have to install a free app through the phone, not through the computer.  I've done so and it looks like everything is good for now.  Keeping my fingers crossed.  My question now, is that if this is a common occurance with the 4.3.3 update, why did Apple imply that I needed to wipe my iPod clean when this was the much easier and less invasive answer?

  • Syncing issues with iPod Touch - missing albums & artwork

    What do you do when you have synced your whole library but some albums/songs haven't transferred? Then when you try a second time, ALL artwork disappears from the iPod Touch? I daren't try syncing again as I don't know what's going to disappear next.

    Try:
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  • Having issues with IPod Touch connecting

    I have the IPod touch and I just got the WRT110 wireless router, but everytime I try to connect the touch it says unable to join network. Does anyone know how to fix?

    How do I find what my WEP is, and where do I put that into the Ipod Touch - when it asks for the password?

  • Ford mondo communication issue with iPod touch

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    Does Ford say it will work with a 5G iPod with iOS 7?
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  • Issues With Ipod Touch Memory

    Whenever I try to download more applications on my ipod I get the error that says the disk memory is low and that I should delete stuff before adding new applications. So I deleted a few apps, all my video and photos so I only have a few applications on my iPod touch and I still get the same error. I know there should be lots of memory left on my ipod, being that my friend and I have the same songs on our ipod touches and he has many more apps than I have, including the ones that I have on my iPod. I am running OS 4.0. Thank you.

    If the low-memory problem is with the memory (RAM) vice the flash storage, resetting or powering off and then back on will solve that problem. However, if the problem is with the flash storage then syncing may reclaim that memory but a reset may be required if the iPod behaves like an iPad. Users have reported that deleting items from the iPad does not always reclaim flash storage and that sometimes restoring is required.

  • Has there been a fix for the accelerometer issue plaguing iPod touch?

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    If your iPhone is no longer in warranty you could do an out-of-warranty replacement for $199. Make a Genius Bar appointment at your nearest Apple Store. This assumes you, or a 3rd party repair site, has not opened the iPhone.

  • What's the proper protocol for a reset on my ipod touch 4g?  iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.

    What's the proper protocol for a reset on my ipod touch 4g?  iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.
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    iOS: Unable to update or restore

  • SetID not found for name='BUSINESS_UNIT', value='' with record 'BI_DISC_SUR

    Hi
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  • Solution Manager Enhancement Package 1 issue with SAINT

    Short Text    
    Solution Manager Enhancement Package 1 issue with SAINT    
    Long Text    
    Hi,
    We are trying to install the SAP Solution Manager Enhancement Package 1
    using SAINT. We have encountered an issue while trying to use the Stack
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    Thanks,
    Nag Koppuravuri

    For the errors like ...
    "OCS Package <Package Name> does not match current software component vector" will usually appears when the upgrade is not matching the "MINIMUM support package level"
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  • Possible bug found in Mac Os X Tiger 10.4.11 in conjuction with iPod Touch

    Dears,
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    Cedric

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