Solution Manager 3.2 confirming open alerts

We are at the latest support pack levels as of September 2006 running Solution Manager 3.2. When confirming open alerts on non abap systems within the solution_manager transaction we get a cpic error 002 return code 679 and the alerts all go grey. In transaction RZ21 the system goes into shutdown status. However, when confirming these alerts using RZ20 we do not get the error and everything is fine. We are on the latest ccms agent versions on the non abap systems too.
Any assistance would be very much appreciated.
Thanks
Gary

For anyone else that has got this problem this was fixed by upgrading to Solution Manager 4.0 and applying patch SAPKITL421 (the bug was still in SM 4.0 below patch 21).
Gary

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Edited by: issue2008 on Sep 19, 2008 12:13 PM

you need to install CCMS agents(sapccm4x, sapccmsr) on satellite systems & configure them with the central system(solman).

System Monitoring Setup in Solution Manager

Hello Experts,
We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
Currenly we have installed below SAP Systems
1.Solution Manager Server
2.ECC server (Without Ides) - Abap
3.CRM Server (Without Ides) -Abap + Java
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3.Central System Administration
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Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AM

Hi,
Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
A. Yes.
Check with links for
1.Early watch alert
This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
To be able to use it, you have:
maintained the non-ABAP systems correctly in the system landscape maintenance (transaction SMSY)
RFC u2013 Connections between: and an RFC u2013 Connections established.
your satellite systems and the SAP Solution Manager system
SAP Solution Manager and the SAP Service Marketplace
Solution Manager system and Solution Manager Diagnostics
Cf: Solution Manager IMG (transaction SPRO).
checked the availability of the tools required for the SAP Service sessions (add-on ST-A/PI), with the report RTCCTOOL.
activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
set-up your systems in a solution landscape in the SAP Solution Manager
configured Solution Manager Diagnostics
2.System Monitoring
The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
The graphical display in the SAP Solution Manager gives you access to the alerts of all systems in a solution. You can go to the local or central CCMS of the satellite systems.
The system proposes the most important alerts in the CCMS monitor collection, according to SAP experience, and their alert thresholds, for each system in the solution, in the system monitoring Session. You can activate or deactivate these alerts. The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager, overwriting the values in the local CCMS.
3.Central System Administration
You activate the customizing for business processes in your solution, in the Business Process MONITORING session in the SAP Solution Manager. A monitoring tree element (MTE), or a monitor collection, u201EBPMu201C of several monitoring objects, is created in the local or central (CEN) CCMS of the satellite system.
The data is collected for the monitoring types of the business process monitoring in contrast to system monitoring, as follows:
● The system collects performance (dialog transactions), posting cancellations (V1 and V2) and u201EOther CCMSu201C and interface data, in the local CCMS of the satellite systems.
● The system collects background processing, application list, application monitors, delivery lists, and document size data, in the central SAP Solution Manager CCMS.
The SAP Solution Manager system copies the data from the local CCMS.
The graphical display in the SAP Solution Manager simplifies access to the alerts for the business processes, business process steps or the interfaces between the systems in a solution. You can go to the local CCMS of the satellite systems.
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4.Business Process Monitoring
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You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
5.Service Level reporting
http://service.sap.com/solutionmanager for all solman tasks as given below.
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
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>
Kamal Kumar wrote:
> Hi Expert ,
>
> Is it possible to monitor the LDAP Server in Solution Manager.
> If yes then how should i proceed
>
> Regards,
> Kamal
Hi Kamal,
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Hi Expert ,
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>
Kamal Kumar wrote:
> Hi Expert ,
>
> Is it possible to monitor the LDAP Server in Solution Manager.
> If yes then how should i proceed
>
> Regards,
> Kamal
Hi Kamal,
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Error:
Message
SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM GWHOST=<IP>, GWSERV=sapgw02, SYSNR=02
LOCATION    CPIC (TCP/IP) on local host
ERROR       partner <IP>:3300' not reached
TIME        Tue Jan 19 12:02:17 201
RELEASE     710
COMPONENT   NI (network interface)
VERSION     39
RC          -10
MODULE      nixxi.cpp
LINE        3286
DETAIL      NiPConnect2: 192.12.353.12:3302
SYSTEM CALL connect
ERRNO       10060
ERRNO TEXT WSAETIMEDOUT: Connection timed out
COUNTER     1
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4) elaborate the data for this new session in SolMan system
If all this doesn't help, open a message in sapnet
Bye
Message was edited by: Riccardo Escher

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