Solution Manager 4.0 BI Reporting Content for SP13

Hi,
I'm looking for a listing of BI Reporting Content for Solution Manager 4.0 SP13. I've heard rumors that standard BI Reporting content exists for the Change Request Management and Service Desk domains, but all I can find are references for system and performance report content for SP12.
See the matrix of content listed in help.sap.com at this url... <a href="http://help.sap.com/saphelp_sm40/helpdata/en/44/1ed74368b66491e10000000a1553f7/content.htm">SP12 SolMan BI Reporting Content from help.sap.com</a>
Any guidance for standard BI reporting content for SolMan Change Request Management or Service Desk domains would be appreciated.
Thanks,
Josh

I was on session LCM264 - Reporting and Performance Analysis Using SAP NetWeaver BI at TechED and there was no talking about Change Request Management or Service Desk reporting.... This doesn't mean it's not available but I have never heard about it...
I'm setting up Performance Analysis right now and it is working really fine.
/Mikael

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Hi *,
my first post, so apologies if I'm in the wrong Forum or doing some other typical newbie things..
My management asked me to find out whether it is possible to connect the data from solution manager within my crystal reports!?
Are there any built functions, adapterts now that Businnes Objects is SAP?
Main focus would be to gather data from the 'Early Watch Reports' and put this into our Crystal Reports.
thx for any hints.
David

Hi David,
To create a report based on the SAP R/3 and BW will have to install the BusinessObjects integration kit for SAP. I am afraid if Early watches can be use with Crystal Repots.
Regards,
Aditya Joshi

How to Use Solution Manager to collect Status Reports from Consultants

Hi,
I am planning to use Solution Manager for collecting the weekly status reports from my consultants and maintain it as a repository . Please let me know the best way of doing this in SOLMAN. There should be mailing options too.
BR,
Raj

Hi Rajasan,
to be able to meet this requirement, you need to set up plan working load in admin tab for your resource, they need to update actual data based on the work completion, you will get status of work,
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Hi Bill,
       1. I would assume you have already configured Early Watch to report to Solution Manager.
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Solution Manager can't generate installation key for Netweaver 2004s

I am trying to generate installation key for a new installation of
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That is because SAP has not released an ECC 7.0
NW2004s is also refered to as 7.0. It appears that you are confusing this with ECC 5.0 and ECC 6.0
A NW2004s installation can contain an ECC5.0 or ECC 6.0, just like it can contain a CRM 5.0 or SRM, or EP, et cetera
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Solution Manager Business Case - to use SOLMAN for implementation

Does anyone have any stats on how much quicker an implementation can be by utilizing the Solution Manager tools?

Hi,
What features you want to implement with your SOLMAN?
For EWA, Solution Monitoring Check out these tutors.
https://websmp107.sap-ag.de/~sapidb/011000358700006405622006E
https://websmp107.sap-ag.de/~sapidb/011000358700006819072005E
https://websmp107.sap-ag.de/~sapidb/011000358700005011442004E
https://websmp107.sap-ag.de/~sapidb/011000358700004425722004E.sim
https://websmp107.sap-ag.de/~sapidb/011000358700008968942004E.sim
https://websmp107.sap-ag.de/~sapidb/011000358700001581382005E.sim
https://websmp107.sap-ag.de/~sapidb/011000358700008968952004E.sim
https://websmp107.sap-ag.de/~sapidb/011000358700001581372005E.sim
https://websmp107.sap-ag.de/~sapidb/011000358700006936042005E.sim
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--Ragu

Solution Manager - EarlyWatch Alert shows red flag for managed system.

Hi Guys,
I tried to fix EarlyWatch alert report for Managed systems of QA and Dev which showed red flag on SolMan in DSWP. While trying to generate BACK RFC Destination to SolMan for QA and Dev, it messed up the EarlyWatch alert reports of Prod which was successfully working upto this point. And now the red flag appears for Prod system on SolMan in DSWP instead of two bottle sign.
As for why Dev and QA did not work, I found out it was NONE internal RFC popped whenever I tried to choose the RFC to connect to SolMan while Prod which was working fine before always showed BACK rfc. That's why I tried to fix BACK rfc for Dev and QA.
Please help me to fix these EWA problems.
Thanks,
Modena

Hi Modena,
Please see the link below for this specific issue:
http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=228262728

Automatic activity Enable Solution Manager Usage failed

Hi All,
I tried to perform automatic activity Enable Solution Manager Usage. But it failed. In log I found:
In sm37:
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Thanks a lot,
Alexander

Hello Aleksandr,
Below notes describe solution which is the same as yours
2001589 - In Solution Manager Setup step "Activate BW content for RCA" fails with error in InfoObject 0SMD_NOEX
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BR,
K.

Reporting for CHARM Solution Manager 4.0

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Thanks
Ken

Hi Experts,
Many ppl must hv downloaded CDs frm this path.............................but no one is helping......................
When i follow the path:
1. Go to http://service.sap.com/swdc
2. Select Downloads--> Installations and Upgrades --> Entry by application Group -
3. Then Click SAP Technology Components --> SAP Solution Manager --> Solution Manager 4.0
No path / link for downloading CDs appear there ,and no content /download tab is there even though iam using administrative S User Id to see it, plz revert,iam struggling..............why is it so happening .......................................Revert at earliest ,this is very urgrnt .................i want to download CDs at earliest......................
Points guaranteed.
Regards,
Somya

Regarding Monitoring Service for Solution manager

We need to configure "Monitoring" services in SAP solution manager 7.0.
Could somebody suggest us what are the main tasks we need to consider for doing Monitoring settings.
How many Minimum servers required to configure Monitoring services in solution manager system.
Also if any good document reference for this?
Thanks

Hi Jai,
welcome to sdn.
COMPONENTS & TOOLS OF SAP NETWEAVER
SAP Solution Manager
The SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
see these links...
http://www.ne-sap-solution-manager.com/
http://www.saptechies.com/category/sap-solution-manager/
thanks
karthik
reward me if usefull

Early watch Report issue in Solution Manager

HI
I have configured the EWA report for system in Solution Manager 4.0 and report is generating but the issue is in the report EWA for Solution following section remain empty
Workload and Performance Analysis
Exception Analysis and Change Analysis
and one more issue for our production system the EWA report status is showing Not Productive
Thanks for your help
Harish

>
Harish Kumar Jaiswal wrote:
> I have configured the EWA report for system in Solution Manager 4.0 and report is generating but the issue is in the report EWA for Solution following section remain empty
>
> Workload and Performance Analysis
> Exception Analysis and Change Analysis
>
> and one more issue for our production system the EWA report status is showing Not Productive
Please check, whether the managed system is well prepared.
It requires add-ons ST-PI and ST-A/PI, data in workload statistics ST03N.
Run RTCCTOOL via SE38 and check the results.
See SAP Note 91488
Ruediger

Solution Manager Key info for Migration

Hi Guru's,
As we are planning to migrate / system copy all systems like SAP Portal , BI & XI to a new hardware, from P5-P590 to P6-P570 (The OS version, TL level and Patch Level for the both LPAR's remains same, i.e No change on OS versions).
My question here is:
We have generated a solution manager key for all systems while installation, if we migrate any SAP system to a new hardware i.e. P6-P570, will the solution manager keys work in new environment for all systems? Our Solution manager server is also on P5-P590 environment.
As we are planning to migrate solman server also to a new env (P6-P570) from P5-P590, if the solmanger key doesnu2019t work on new env, do we need to migrate the solman server first to a new env and generate a new solman key and assign the key to the migrated systems on new env.
Note: We are doing as is migration, i.e. hostname, SID & IP remains same.
I hope my question is clear and understandable.
Please provide your valuable inputs / suggestions for the migration and also provide any link for the migrations.
Points will be awarded for each valuable answer.
Regards
Sreedhar Gunda

Hi,
If your operating system is Unix ( any flavour ) then you can create the same mount points on new hardware ( except rootvg - operating system ) and copy entire contents from old hardware's mount points to new one. You need to take care of users , groups like ORA<SID>, and <SID>ADM , DBA, SAPSYS etc. In that scenario your hardware key will change so you need to apply new license in marketplase.
Better to migrate rootvg from your existing OS if possible , in that scenartio you need not take care of OS users , groups etc.
Regards
Kulwinder Singh

EWA for Business Objects (XI 3.1) within SAP Solution Manager

Hello!
We use Business Objects (XI 3.1) and would like to get weekly a EWA report within our SAP Solution Manager.
Our SAP Solution Manger has only ABAP stack and it has the SPS version 25.
We also do not use Wily Introscope/Diagnostics and E2E tools within SAP Solution Manager.
Question
Is it possible to set up EWA for Business Objects with our requirements (SOLMAN with ABAP stack and without E2E/Diagnostics tools)?

Hello,
The short answer is no. You can verify this in SAP Note 1507629 - Preparing a BOE system for Service Sessions in Sol. Manager.
"...1.) Managed System Setup
Perform the Managed System Setup for SAP BusinessObjects Enterprise as
described in the "End-to-End Root Cause Analysis System Landscape Setup
Guide". This guide can be found in the SAP Service Market Place:
-> http://service.sap.com/diagnostics
-> Navigate to the "Media Library"
-> Open the document "SAP Solution Manager Landscape Setup Guide"
Please ensure that you perform all steps mentioned in the guide which
are relevant for your product and version. Please read also SAP note
1357901, which is also referred to in the above mentioned setup guide."
So this is a requirement. There are also pdf documetns attached to this note that describe how to setup the EWA in Solution Manager. EGI_SBOP_EWA_part1.pdf and EGI_SBOP_EWA_part2.pdf.
The fact you have no Java stack and have not installed Diagnostics, just means it has not been done. It can be done and then you can do a managed system setup, and the balance of tasks required to prepare the system and Solution manager to generate EWA reports for the BOE system. Its just more work, not a show stopper.
Regards,
Paul

RFC at customer for EWA into our Solution Manager

Hi,
I have created a BACK RFC in a customer system to get EarlyWatch reports sent into our Solution Manager.There is no direct connection between the 2 systems, so I'm connecting via their SAPRouter and our SAPRouter.
In the customer system in SM59 I've set up :-
RFC SM_<SID>CLNT100_BACK where <SID> is our SolMan
Routestring i.e. Target Host.- /H/<customer_internal_SAPRouter_IP/S/sapdp99/H/VAR_external_SAPRouter_IP/S/sapdp99/H/VAR_internal_Solman_IP/S/sapgw00
Gateway Host - VAR_internal_Solman_IP
Gateway service - sapgw00
Question 1 - Does RFC and routestring look correct?
I've also modifed saprouttab on the customer side with the entry :-
P ... VAR_external_SAPRouter_IP 3299
And on our side with the entry :-
P * * 3300
Question 2 - Do both saprouttab entries look correct?
I've also asked for our external firewall to allow traffic from the customer IP to get to our SAPRouter server.
Also for the customer firewall to allow traffic to our external SAPRouter IP
Question 3 - Have I missed anything on these 2 firewalls?
Question 4 - After the traffic reaches our SAPRouter server, are any changes to our internal firewall required for it to get to our Solution Manager system?
Any help is much appreciated - at the moment when we test the RFC on the customer system we can see traffic from the customer reaching our SAPRouter server, but then get an error in dev_rfc0 :-
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 2803
CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=223
CPIC program connection ended (read error)
dev_rd shows :-
ERROR => NiBufIProcMsg: hdl 52 received rc=-93 (NIEROUT_INTERN) from peer [nibuf.cpp 2125]
Thanks,
Richard Shaw

Hi Anil,
Thanks a lot.
SAP provides the EWA report for all its clients production system without a Solution Manager system & not provide the sam for non productive system. That means to say that for quality & developement system SAP does not provide a EWA report without a SOLMAn. For this system you must required SOLMAN to generate the report.
Kind Regards,
Jitu

SAP Solution Manager - Enterprise Support Report bw cubes

We are looking at the Infoproviders in Solution Manager BW and noticed the data for SAP Solution Manager - Enterprise Support Report.
When we look at these cubes, we are particularly interested in the Software Component Versions.
Unfortunately, all of these data cubes are empty. Based on some discussions among our colleagues we are wondering if this data is only activated for customers that have the full Enterprise Support agreement in place with SAP?
If that is the case, then so be it (we don't have that level of support). However, if that is not the case, can anyone suggest a way to populate these cubes.
thanks,
Jeff Henke

Hi,
Solution Manager is a separate component and needs to be installed separately (not possible to install on top of R/3 Enterprise).
You can order SAP Solution Manager Software from SAP or download from http://service.sap.com/swdc
Solution manager is free from SAP and no additional license involved for it's customer for normal use.
You can get more information on Solution manager from http://service.sap.com/solutionmanager
btw: as far as I know for R/3 Enterprise you can still download patches via http://service.sap.com/swdc without solution manager, For Netweaver 7.0 systems, use of Solution Manager (Maintenance Optimizer) became mandatory.
Cheers !!
Satya.
PS: Pls reward points if the answer was helpful...Thx.

Solution Manager 4.0 BI Reporting Content for SP13

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