Solution Manager 7.1 SP 11 update- Workcenters not availlable

Hello there,
after the update from SP10 to SP11, we can't reach our Workcenter with the TA: SM_WORKCENTER.
Did anyone knows a solution or got the same problem?
thanks and kind regards
torsten

Hi Mahr,
Kindly check the sap note 2002333 - SOLMAN_SETUP fails due to the error "Access via 'NULL' object reference not possible" after updating to 7.1 SP11
After applying SP11 , it will give 500 internal server error for solman_setup. Also paste the error which you are receiving for SM_WORKCENTER
With Regards
Ashutosh Chaturvedi

Similar Messages

In SOLUTION MANAGER, the thresholds for log attrib are not taken in account

Im using a SAP SOLUTION MANAGER to monitor any satellites systems.
In this case, I have a problem with the monitoring of BDoc messages for a satellite.
Im declaring some threshold for BDocs in error status and anothers thresholds for BDocs in waiting for response in SOLMAN.
Unfortunately, the thresholds are not taken in account.
Here, you should find the threshold in the setup monitoring:
      green to yellow: 10
      yellow to green:   11
      red to yellow:       9
      yellow to green:   8
When I have only 2 errors in the satellite system and 1 entrie in Waiting status ,I have 2 red alerts in SOLMAN. It is not correct because my thresholds in SOLMAN are greater than this values.
unfortunately thresholds are only considered for performance attributes
(see legend in the monitoring setup). For all other MTE types in CCMS
the tresholds are not considered. The BDoc MTEs that I have used
in my example is a log attribute.
Please, someone could you help me to solve this problem or indicate me how to correct this problem with another tips?
best regards
cesario

Sorry, but what you say is not a good idea, since it would mean changing a standard object. But what I posted is ok, using a redefinition of the method GET_DQUERY_VALUEHELPS works perfectly well for the need.
Regards,
Xavier

Solution Manager Diagnotics Services Definitiion File Update

Hi,
I'm looking for a way of upgrading the SMD Services Definition File. (see /smd/services - Configuration tab).
We are at SPS15, but it says SPS12...I guess we have to upgrade that part too.
Thank you,
Jerome M.

For those interested, I found the answer, you have to import the XML attached to the SAP Note: 976054

Error - Update Product Data in Solution Manager

Hello,
We are currently downloading the Enhancement Package 4 in SOLMAN via Maintenance Optimizer, however, after choosing the Technical Usages in step 2.1, it shows an error in step 2.2 (Select OS/DB Dependent Files):
Error : Update Product Data in Solution Manager
Has anyone encountered the same problem? Would it be fine to continue on the next step after selecting the files which you need for your operating system-database combination.
Any information is highly appreciated. Thank you.

Hi Jaypee,
Check guide How-To Install EHP4- A practical guide. Solution of this problem is documented there. you can download it from http://service.sap.com/erp-ehp
Extract from this guide for this problem:
Make sure that you update the product data in SAP Solution Manager. This is described in SAP Note 1277035 which is referenced from the collective SAP Note 1122966. If you do not update the product data, you might get an error message after the stack calculation. The message text explains the problem in more detail.
Thanks
Sunny

Sap solution manager optimizer configuration error

Dear Receipient
I have installed solution manager 4.0, patch is updated upto the level of optimizer configuration. I have configured sap router on the same solution manager machine.
now i am in solution manager optimizer configuration in that i am doing it with an user of having sap_all rights
in t code sm59 -> sap-oss connection test is good
now through t code solution_manager i have created an new active solution of sandbox land scape and through t code smsy i have created an logical component of sap ecc and i have added the user basis which iam using for soman optimizer configuration thru t code aisuser
but now if i go to t code solution_manager if i click on sandbox landscape -> change management -> support packs -> then click on maintenance optimizer it shows as no system
and also in product version also no available its showing
i dont know where i went wrong in my solman optimizer configuration
pls help me
regards
senthil

Hi,
Please follow the SAP Tutor to setup maintenance optimizer:
http://service.sap.com/solman-mopz
-> "SAP Tutor on Maintenance Optimizer " under the section
"Additional information on Maintenance Optimizer"
Best regards,
Warren

Solution Manager Adapter for QC

Hi fellow members,
My query is regarding Solman adapter for QC. I could not locate how to acquire it? I could not get any link on service.sap.com.
If anyone has information regarding how to get this adapter, please do share with me.
Thanks & Best Regards,
Tauseef

Hi Tauseef,
Following are the steps that I have gathered, based on various files available on this subject in service.sap.com
(1) Buy the Adapter software from SAP
(2) Download Set Up documents provided by SAP:
(a) [Configuration Guide SAP adapter for SAP Quality Center by HP|https://websmp205.sap-ag.de/~sapdownload/011000358700000612662007E/Adapter_Configuration_.pdf]
(b) Master Guide SAP adapter for SAP Quality Center by HP|https://websmp205.sap-ag.de/~sapdownload/011000358700000612672007E/Adapter_Master_Guide.pdf]
(3) Identify & Download SAP Notes relevant for this; a few I could come across are:
Note 1109650 - SAP Solution Manager 4.0 Extension Add-Ons
Note 1059350 - Installing SAP Adapter for SAP Quality Center by HP
Note 903274 - Changes to Solution Manager IMG 7.0 after SP01
Note 834534 - SAP Solution Manager roles in Release 7.0
(4) Confirm if the QC version you have and the SAP SolMan version are compatible
SAP Solution Manager 4.0 Service Pack 12 with note ID 1065377 or later
HP Quality Center 9.2 Patch 7 or later
if the Patch is any less in QC, it's available on installation CD anywa that comes along with Adapter, I learn. So, no worries.
(5) Download HP Enterprise Integration module 2.0 Patch 1 for SAP applications by following [this |http://update.external.hp.com/qualitycenter/qc90/sap/enterprise_integration/index.html]link
(6) Obtain your existing QC license from HP, to activate its usage for this Adapter functionality too. For this, send existing SAP Quality Center by HP license file and ask for the addition HP Enterprise Integration for SAP. The license file will then be returned to you with the flag turned on. You can achieve this by following [this|https://webware.hp.com/welcome.asp] link
If your existing QC license was bought not from HP directly but via SAP, you can contact your Account Manager in SAP and enquire how to get this done. I am not sure myself.
...to be continued.
Regards,
Srini

Re: ASAP Solution Roadmaps in Solution Manager 3.1

Hi friends,
our functional people are asking about solution ASAP roadmaps. are these solution ASAP roadmaps are pre-loaded into solution manager when it is installed? if not where we can get from? As of now we have a generic ASAP roadmap loaded into SM.
How to access these solution roadmaps in Solution manager?
any help would be highly appreciated
Thanks,
Mohan

Hello Krishna,
Although the ASAP Roadmap that is displayed when you run the RMMAIN transaction is generic, it has the solution specific content. To display this content you have to apply filters on the roadmap. There are 3-filters (Flavors, Roles, Subject Areas). Filter for Flavors to display the roadmap for your requirement (BW, APO etc)
If you already upgraded to Sol man 3.2, there is new updated ASAP Roadmap which has lot of content (accelerators etc) than the roadmap in sol man 3.1 - Please review the notes for
the latest information
-Regards
Ravi
Message was edited by: Ravi Chitneni

Re: ASAP Roadmaps in Solution Manager 3.1

Hi friends,
our functional people are asking about solution ASAP roadmaps. are these solution ASAP roadmaps are pre-loaded into solution manager when it is installed? if not where we can get from? As of now we have a generic ASAP roadmap loaded into SM.
How to access these solution roadmaps in Solution manager?
any help would be highly appreciated
Thanks,
Mohan

Hello Krishna,
Although the ASAP Roadmap that is displayed when you run the RMMAIN transaction is generic, it has the solution specific content. To display this content you have to apply filters on the roadmap. There are 3-filters (Flavors, Roles, Subject Areas). Filter for Flavors to display the roadmap for your requirement (BW, APO etc)
If you already upgraded to Sol man 3.2, there is new updated ASAP Roadmap which has lot of content (accelerators etc) than the roadmap in sol man 3.1 - Please review the notes for
the latest information
-Regards
Ravi
Message was edited by: Ravi Chitneni

Solution Manager Business Processes

Hi
Does anyone know where/how to find the most recent Solution Manager functional content?
Regards
Pål Vaagenes

Hello Pål,
In Solution Manager SP15 you will find updated BPR content on the use of Solution Manager. I can recommend using this structure when building your own Solution Manager project.
Hope this is helpful.
Br.
Are

Difference between Solution manager and ASAP

Hi All,
Can anyone tell me what's the difference between SAP solution manager and ASAP?
Regards
Saroj

ASAP stands For Accelerated SAP........its a SAP implementation methodology. It consists of Five phases---
1. Project Preparation
2. Business Blueprint
3. Realization phase
4. Final preparation phase
5. Go live and Support
For Solution manager u can follow this link:
http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
ASAP and Solution Manager are tools used for managing SAP implementation and roll out project. Both supports sevral stages of the project as mention by Raj.
The main Difference between three tools (ASAP, VSAP and Solution Manager) are as follow:
ASAP:
- Offline CD set with tools, content and a methodology for component-based implementation projects
VSAP:
- Offline CD set with tools, content and methodologies for Evaluation, Implementation and Continuous Business Improvement
- ASAP CD set is used as a tool platform. ASAP content is included to cover the implementation phase
Solution Manager:
- Onsite platform to support key implementation actitivities
- Including key ASAP concepts and tool features
- Enhanced concepts to encompass the specifics of mySAP.com implementations
- Integrated platform to support Implementation and operation of mySAP.com
- Solution Manager is server based tool.
More informaiton you can find from the following links:
ValueSAP : https://www.service.sap.com/valuesapupdates
Solution Manager: http://service.sap.com/solutionmanager
some documents what is the duty of asap and solution manager i think with u can understand the difference.
asap means,
ASAP
ASAP stands for Accelerated SAP. Its purpose is to help design SAP implementation in the most efficient
manner possible. Its goal is to effectively optimize time, people, quality and other resources, using a proven
methodology to implementation.
ASAP focuses on tools and training, wrapped up in a five-phase process oriented roadmap for guiding
implementation.
The road map is composed of five well-known consecutive phases:
Phase 1 Project Preparation
Phase 2 Business Blueprint
Phase 3 Realization
Phase 4 Final Preparation
Phase 5 Go-Live and support
In today's post we will discuss the first phase.
Phase 1 : Project Preparation
Phase 1 initiates with a retrieval of information and resources. It is an important time to assemble the
necessary components for the implementation. Some important milestones that need to be accomplished
for phase 1 include
Obtaining senior-level management/stakeholder support
identifying clear project objectives
architecting an efficient decision-making process
creating an environment suitable for change and re-engineering
building a qualified and capable project team.
Senior level management support:
One of the most important milestones with phase 1 of ASAP is the full agreement and cooperation of the
important company decision-makers - key stakeholders and others. Their backing and support is crucial for a
successful implementation.
Clear project objectives:
be concise in defining what your objectives and expectations are for this venture. Vague or unclear notions of
what you hope to obtain with SAP will handicap the implementation process. Also make sure that your
expectations are reasonable considering your company's resources. It is essential to have clearly defined
ideas, goals and project plans devised before moving forward.
An efficient decision making process:
One obstacle that often stalls implementation is a poorly constructed decision-making process. Before
embarking on this venture, individuals need to be clearly identified. Decide now who is responsible for
different decisions along the way. From day one, the implementation decision makers and project leaders
from each area must be aware of the onus placed on them to return good decisions quickly.
Environment suitable for change and re engineering:
Your team must be willing to accept that, along with new SAP software, things are going to change, the
business will change, and information technology enabling the business will change as well. By
implementing SAP, you will essentially redesign your current practices to model more efficient or predefined
best business practices as espoused by SAP. Resistance to this change will impede the progress of your
implementation.
Building a qualified project team:
Probably the most important milestone early in assembling a project team for the implementation. If you are
implementing the materials management and plant maintenance modules, you need to include people from
both of these departments. The team should also represent management as well as non management or
"functional" personnel. Sometimes management is less aware of the day-to-day functions of an organization,
including how implementing SAP will tactically influence those function
ASAP- Second Phase- Business Blueprint
SAP has defined a business blueprint phase to help extract pertinent information about your company that is
necessary for implementation. These blueprints are in the form of questionnaires that are designed to probe
for information that uncovers how your company does business. As such, they also serve to document the
implementation. Each business blueprint document essentially outlines your future business processes and
business requirements. The kinds of questions asked are germane to the particular business function, as
seen in the following sample questions:
1) What information do you capture on a purchase order?
2) What information is required to complete a purchase order?
Accelerated SAP question and answer database:
The question and answer database (QADB) is a simple although aging tool designed to facilitate the creation
and maintenance of your business blueprint. This database stores the questions and the answers and
serves as the heart of your blue print. Customers are provided with a customer input template for each
application that collects the data. The question and answer format is standard across applications to
facilitate easier use by the project team.
Issues database:
Another tool used in the blueprinting phase is the issues database. This database stores any open concerns
and pending issues that relate to the implementation. Centrally storing this information assists in gathering
and then managing issues to resolution, so that important matters do not fall through the cracks. You can
then track the issues in database, assign them to team members, and update the database accordingly.
ASAP Phase- 3 - Realization:
With the completion of the business in phase 2, "functional" experts are now ready to begin configuring SAP.
The Realization phase is broken in to two parts.
1) Your SAP consulting team helps you configure your baseline system, called the baseline configuration.
2) Your implementation project team fine-tunes that system to meet all your business and process
requirements as part of the fine tuning configuration.
The initial configuration completed during the base line configuration is based on the information that you
provided in your blueprint document. The remaining approximately 20% of your configuration that was not
tackled during the baseline configuration is completed during the fine tuning configuration. Fine tuning
usually deals with the exceptions that are not covered in baseline configuration. This final bit of tweaking
represents the work necessary to fit your special needs.
Configuration Testing:
With the help of your SAP consulting team, you segregate your business processes into cycles of related
business flows. The cycles serve as independent units that enable you to test specific parts of the business
process. You can also work through configuring the SAP implementation guide (IMG). A tool used to assist
you in configuring your SAP system in a step-by-step manner.
Knowledge Transfer:
As the configuration phase comes to a close, it becomes necessary for the Project team to be self-sufficient
in their knowledge of the configuration of your SAP system. Knowledge transfer to the configuration team
tasked with system maintenance (that is, maintenance of the business processes after Go-live) needs to be
completed at this time.
In addition, the end users tasked with actually using the system for day-to-day business purposes must be
trained.
ASAP Methodology - Phase 4 - Final Preparation:
As phase 3 merges into phase 4, you should find yourselves not only in the midst of SAP
training, but also in the midst of rigorous functional and stress testing. Phase 4 also
concentrates on the fine tuning of your configuration before Go-live and more importantly, the
migration of data from your old system or systems to SAP.
Workload testing (including peak volume, daily load, and other forms of stress testing), and
integration or functional testing are conducted to ensure the accuracy of your data and the
stability of your SAP system. Because you should have begun testing back in phase 2, you do
not have too far to go until Go-live. Now is an important time to perform preventative
maintenance checks to ensure optimal performance at your SAP system.
At the conclusion of phase 4, take time to plan and document a Go-live strategy. Preparation for
Go-live means preparing for your end-users questions as they start actively working on the new
SAP system.
ASAP - Phase 5 - Go-live and Support:
The Go-live milestone is itself is easy to achieve; a smooth and uneventful Go-live is another
matter altogether. Preparation is the key, including attention to what-if scenarios related not only
to the individual business processes deployed but also to the functioning of technology
underpinning these business processes and preparation for ongoing support, including
maintenance contracts and documented processes and procedures are essential
solutionmanager means,
SAP Solution Manager
Purpose
The SAP Solution Manager supports you throughout the entire lifecycle of your solutions, from the Business Blueprint thru configuration to production operation. It provides central access to tools methods and preconfigured content, that you can use during the evaluation, implementation, and productive operation of your systems.
Features
Implementation of the mySAP Business Suite
All phases of the implementation project (Business Blueprint, Configuration) are performed centrally in the Solution-Manager system.
Central project documentation repository in the Solution Manager
Integrated Project Administration allows you to manage planning schedules, human resources and other project data.
Customizing Synchronization
The Customizing Scout, with which you can compare customizing in various SAP components, e.g. an ERP system with SAP MDM
The Customizing Distribution, with which you can synchronize customizing in various SAP components.
Test
You can use the Test Workbench to organize and perform tests at the end of a project phase.
Reuse of the project structure for process-oriented tests
Global rollout
Integrated authoring environment, with which customers and partners can create their own templates, which they can reuse in subsidiaries, e.g. in a global rollout
E-Learning management
Creation of training material and learning maps (computer-supported self-tuition courses) to train end users after the implementation of new functions
Solution Monitoring
Central system administration
Analyze your system landscape with Service Level Reporting
System monitoring in real time
Business Process Monitoring
Services
Access to programs and Services, which help you to monitor and optimize the performance and availability of your system landscapes, and minimize your operational system risks
Service Desk
Solution support with workflow to create and handle problem messages
Change Management
Management of change requests, with workflow for the monitoring and audit of changes and transports in your system landscape, with the Change Request Management.
See also:
Projects
Solution Monitoring
SAP Solution Manager Roles
Authorization Concept
Project Authorizations
The following composite roles contain the authorizations required for the tasks to be performed in a project:
○ Project Leader
○ Application Consultant
○ Development Consultant
○ Technical Consultant
There are individual roles for Roadmap administration.
Production Authorizations
Production authorizations are in individual roles for the functions:
○ Solution Directory
○ Solution Monitoring
○ Service Data Control Center
○ Service Desk
○ Corporate Functionality
○ Solution Manager Diagnostics
○ Solution Reporting
Use
Adjust the SAP Solution Manager roles to your requirements.
Overview of Roles in Solution Manager
If you use trusting-trusted RFC connections, assign the authorization profile S_RFCACL to the user, as well.
Scenario Role
Implementation and Distribution SAP_SOL_PM_COMP
SAP_SOL_AC_COMP
SAP_SOL_BC_COMP
SAP_SOL_TC_COMP
SAP_SOL_RO_COMP
SAP_SOL_RE_COMP
SAP_SOL_LEARNING_MAP_DIS
SAP_DMDDEF_DIS
Implementation and Distribution (Roadmaps) SAP_RMDEF_RMAUTH_EXE
SAP_RMDEF_RMAUTH_DIS
Implementation and Distribution (E-Learning Management) SAP_SOL_TRAINING_EDIT
Service Desk (Service Desk) SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_CREATE
SAP_SUPPDESK_DISPLAY
Service Desk (Corporate Functionality) SAP_SUPPCF_ADMIN
SAP_SUPPCF_CREATE
SAP_SUPPCF_PROCESS
Service Desk (Issue Tracking) SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_DISPLAY
Change Request Management (Schedule Manager; Service Desk, cProjects)
SAP_CM_CHANGE_MANAGER
SAP_CM_DEVELOPER_COMP
SAP_CM_TESTER_COMP
SAP_CM_OPERATOR_COMP
SAP_CM_PRODUCTIONMANAGER_COMP
SAP_SOCM_REQUESTER
SAP_CM_ADMINISTRATOR_COMP
Solution Monitoring
(Service Data Control
Center)
SAP_SDCCN_ALL
SAP_SDCCN_DIS
SAP_SDCCN_EXE
Solution Monitoring
(Solution Directory)
SAP_SOLMAN_DIRECTORY_ADMIN
SAP_SOLMAN_DIRECTORY_EDIT
SAP_SOLMAN_DIRECTORY_DISPLAY
Solution Monitoring
(Operations)
SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SETUP_DSWP
SAP_SETUP_DSWP_SLR
SAP_SETUP_DSWP_SM
SAP_SETUP_DSWP_BPM
SAP_SETUP_DSWP_CSA
SAP_OP_DSWP
SAP_OP_DSWP_SLR
SAP_OP_DSWP_SM
SAP_OP_DSWP_EWA
SAP_OP_DSWP_BPM
SAP_OP_DSWP_CSA
Solution Reporting SAP_SOL_REP_ADMIN
SAP_SOL_REP_DISP
Solution Manager Diagnostics SAP_SMDIAG_WIZARD
SAP_SMDIAG_TEMPLATE
Cf.:
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534
● SAP note 803142
Overview of Roles and Profiles in the Satellite Systems
Use the profiles below for SAP R/3 Release before SAP Web Application Server 6.10. Use the profiles below from SAP R/3 Release SAP Web Application Server 6.10.
If you use a trusting-trusted RFC connection, assign the authorization profile S_RFCACL to the user, as well.
Scenario Roles (Release > 6.10) Profile ( SAP_S_CUS_CMP S_CUS_CMP Data read access
SAP_S_CMSREG S_CMSREG Central system repository data
SAP_S_BDLSM_READ S_BDLSM_READ SDCCN data
Adjust Roles and Profiles
Before you assign SAP standard roles and profiles to users, copy and specify them.
SAP delivers roles and profiles with default values. If they are missing, you must set the values in the authorization objects yourself. Proceed as follows:
1. Load the roles/profiles from client 000 into your target client. You can:
○ Transport client 000 into your target client (roles and profiles)
○ Upload und Download (for roles in transaction PFCG)
○ RFC connection in transaction PFCG (for roles; menu path: MENU ® READ FROM OTHER SYSTEM WITH RFC). In this case, you must have set-up the RFC connection (transaction SM59).
2. Copy the roles/profiles into your namespace.
a. Choose Role Maintenance (transaction PFCG).
b. Enter a role name and choose Copy Role.
c. Enter the name of the new role in the To Role field.
d. Choose Copy All.
e. Save.
3. Complete missing values in the authorization objects.
a. Choose the Authorizations tab.
b. Choose ChangeAuthorization Data.
c. Enter your own values for the authorization objects, or double-click on the yellow traffic light.
The authorization objects appear with a green traffic light.
d.
When you double-click on the yellow traffic light, the value * appears. This grants full authorization for this field of the authorization object.
e. Save.
f. Generate the authorization profile.
4. Assign the role to users.
a. Choose the Users tab.
b. Enter the user names.
c. Choose User Adjustment.
d. Save.
You can also assign the roles to the users, in the user maintenance (transaction SU01).
e.
Project Authorization
Roles
The roles in the SAP Solution Manager are composite roles, which contain individual roles, which in turn contain authorizations for individual functions, e.g. for the Business Blueprint.
The following composite roles contain the central authorizations which they require for projects, and can be tailored to suit individual projects:
● Project leaders are responsible for organizing and planning the project, and monitoring costs and deadlines.
● Application consultants consultants are responsible for business content and the documentation of operational activities. This composite role has limited authorization and is intended for project members who need to be adjusted individually.
● Development consultants are responsible for the development of customer-specific programs and authorizations.
● Technical consultants are responsible for installing systems and providing technical support to users.
● Display user/Read only : contains SAP Solution Manager display/read only authorization.
● Read authorization depending on status in Document Management : only contains read authorization per status in Knowledge Warehouse Document Management
See also:
● Solution Manager Roles Overview
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534 (Roles in the Solution Manager)
● SAP note 803142 (Roles in Satellite Systems)
Project Manager
Technical name: SAP_SOL_PM_COMP
Tasks
Project managers are responsible for the realization of the desired project results and the daily management of the project. They anticipate deviations from the project direction and carry out the necessary corrective measures immediately. Project managers should also understand the integration of the business processes within the enterprise.
Project managers are also members of the steering committee. They have decision-making authority in matters concerning the program and budget. He forwards strategic questions to the sponsor in order to make joint decisions.
Activities in SAP Solution Manager
The main responsibilities of the project manager include:
Organizing the entire project
Developing strategies and procedures for an efficient SAP implementation
Developing and maintaining the time schedule for the implementation project
Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans
Assigning and managing resources
Monitoring project progress on a weekly basis
Carrying out evaluations and analyses
Carrying out a formal review at the end of each phase
Clarifying open issues in good time
Reporting regularly to the review committee on the progress and status of the project
Representing the project internally and externally
Giving status updates to the whole project team
Project managers can also copy content from a ValueSAP Edition 2 project into an SAP Solution Manager project. See the migration tool documentation.
Notes on Tailoring
If you require additional authorization, you can use the role SAP_BC_CUS_ADMIN: It contains authorization for the administration of customizing projects in the component systems.
The SAP Solution Manager configuration guide contains further information about authorizations in the component systems.
Integration
The project manager defines the content and the time frame of an implementation project, manages resources and monitors project progress. The application consultant reports to him and supports him in an administrative function.
Application Consultant
Technical name: SAP_SOL_AC_COMP
Tasks
Application consultants are responsible for making sure that the Business Blueprint and software configuration are tailored to the business processes and that analysis and report requirements are fulfilled. They use their knowledge of proven business procedures to support them in these tasks. Application consultants also function as advisers and work closely with the rest of the project team.
They also work in close cooperation with legacy system experts, when extraction of legacy data is necessary.
Activities in SAP Solution Manager
The main responsibilities of the application consultant include:
Supporting definition and modeling of business processes
Checking how the business model works with the SAP products
Configuring the software to suit the required business processes and to meet analysis and report requirements
Determining the global and local standardization requirements
Determining requirements for organizational change in the enterprise
Supporting knowledge transfer to other project team members
Supporting organization and performance of tests
Defining requirements for authorization profiles and access authorizations
Analyzing statistical performance and passing on recommendations for improvement to support
Creating and developing data solutions and strategies to meet the requirements of the corresponding SAP component (for example, APO, BW, CRM)
Creating end user training materials for the new functions
The application consultant is not responsible for:
The technical implementation of the solution
The programming of interfaces and other developments
Recurring problems with the quality of data (problems with data quality should be passed on to the project manager)
Notes on Tailoring
This role only contains basic functions. The following roles are available for additional authorizations:
SAP_BC_CUS_CUSTOMIZER contains authorizations for working with IMG activities.
The following role is useful for the application components:
SAP_BC_CUS_CUSTOMIZER
Integration
Application consultants are responsible for the development of business content and the documentation of operative activities in accordance with the appropriate standards. The development consultant develops customer-specific programs and their authorizations.
Development Consultant
Technical name: SAP_SOL_BC_COMP
Tasks
Development consultants work with the project manager and the application consultant on the planning and organization of the authorization concept. They also perform developmental tasks and customer-specific developments.
Activities in SAP Solution Manager
The main responsibilities of the development consultant include:
Organizing authorizations
Developing ABAP programs, for example, interfaces, forms, or modifications
Working with the ABAP Workbench
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_DWB_ABAPDEVELOPER contains authorization for implementing new applications and enhancements and for changing and modifying standard applications using the tools and services provided in the ABAP Workbench.
SAP_BC_TRANSPORT_ADMINISTRATOR contains all authorizations for the Change and Transport System
Integration
Development consultants work for the project manager and the application consultant and carry out programming tasks, in contrast to technical consultants who act as system administrators and are responsible for installing systems and providing technical support to users.
Technical Consultant
Technical name: SAP_SOL_TC_COMP
Tasks
Technical consultants plan the technical requirements for a project with the project manager and the manager of the technical team and then carry out the required technical tasks in the system.
Depending on the scope and complexity of the implementation, technical consultants may work in several areas, for example, system administration, database administration, network administration, operating system administration, development of cross-application components, or ABAP development.
For international projects, technical consultants also manage consultancy in the following areas:
Country-specific business requirements and country-specific SAP software requirements
Language-specific or codepage-specific requirements
Time-zone issues
Activities in SAP Solution Manager
The main responsibilities of the technical consultant include:
Setting up and installing the system landscape
Managing the system landscape and the corresponding transport landscape
Providing support and advice in all technical questions during an implementation project
Giving daily updates on the technical direction of the project including communicating deviations in the project
Developing and realizing the Cutover Plan before going live
Communicating effectively with the business process team
Transferring knowledge effectively to employees in system administration
In order to be able to carry out these tasks, the technical consultant should meet the following requirements:
A sound knowledge in the areas of databases, networks, programming and Internet technology
A sound knowledge of the SAP solutions
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_RRR_SAA_ADMIN provides the authorization for executing all the tasks in the System Administration Assistant.
Integration
The technical consultant acts as a system administrator and is responsible for installing systems and providing technical support to users, in contrast to the basis consultant who works under the instruction of the project manager and the application consultant and carries out programming tasks.
Read Authorization by Document Status
Technical name:
Use the specified individual role to:
● display business process scenarios, business processes steps, etc. of your solution, in the Solution Directory.
Integration
Use the Solution Monitoring role SAP_SV_SOLUTION_MONITORING_DISP to display the Solution Directory and sessions in Solution Monitoring.
Adjustment
Adjust Roles and Profiles
Solution Monitoring Roles
Tasks
Authorizations specified for the Solution Monitoring in the SAP Solution Manager:
for the Solution Monitorin sessions, classified by the areas Operations Setup and Operations
general individual role to display all sessions
Display all Sessions
general individual role to edit all sessions
Edit all Sessions
Activities
Authorizations are assigned to the roles. Specify user access to the session. There are the following authorizations:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Operations Setup session authorizations
Individual role Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SETUP_DSWP A A A A
SAP_SETUP_DSWP_SLR A N N N
SAP_SETUP_DSWP_SM N A N N
SAP_SETUP_DSWP_CSA N N A N
SAP_SETUP_DSWP_BPM N N N A
Operations session authorizations
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_OP_DSWP A A A A A
SAP_OP_DSWP_EWA A N N N N
SAP_OP_DSWP_SLR D A N N N
SAP_OP_DSWP_SM N N A (1) N N
SAP_OP_DSWP_CSA N N N A (1) N
SAP_OP_DSWP_BPM N N N N A
SAP_SV_SOLUTION_MANAGER_DISP session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER_DISP D D D D D
SAP_SV_SOLUTION_MANAGER session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER A A A A A
(1) from Release 3.20 SP02
Cf.:
Overview of Roles and Profiles
SAP Solution Manager 3.2configuration guide
SAP note 625773
Notes on Tailoring
You can use and combine the individual Solution Monitoring roles individually, according to your requirements.
Special authorizations for specific checks in individual sessions, are described in the online documentation of the sessions:
See also:
Set-Up Central System Administration
Using business process monitoring
Integration
If you need authorization for specific areas in the SAP Solution Manager, in addition to the authorizations for Solution Monitoring, use the associated individual roles with the specific authorizations:
Change Request Management
Service Desk
Service Data Control Centre
Solution Directory
General Administration and Display Authorization
Technical name: SAP_SV_SOLUTION_MANAGER
Technical name: SAP_SV_SOLUTION_MANAGER_DISP
Tasks
Authorizations are assigned to the roles. Specify user access to the session. The following authorizations are available for your project:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Activities in
Both individual roles have full authorization for the sessions in their areas.
If you only assign one of the roles to a user, the system only offers the user this area in the system interface.
They have display authorization for other transactions, according to the requirements of the session types:
■ SDCCN (Service Data Control Centre) for SAP EarlyWatch Alert and Service Level Reporting
■ SOLMAN_DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 20 (Operations) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A (Bundle ID) Restricts processing by sessions.
■ SDCCN (Service Data Control Centre) for Service Level Reporting
■ SOLMAN DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 10 (Operations Setup) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A Restricts processing by sessions.
Activities in the session type roles
●
Functional roles
Role Technical name Bundle ID Further explanation
Operations Setup
Service Level Reporting SAP_SETUP_DSWP_SLR EWA_CUST Additional display authorization for the transaction SDCCN (Service Data Control Centre)
System monitoring SAP_ SETUP DSWPSM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Central System Administration SAP_ SETUP_DSWP_CSA SOL_CSA Authorization object S_SAA_ADMI controls authorizations for customizing
checks.
Business process monitoring SAP_SETUP_DSWP_BPM BPM_JOBM
CP_BPM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
Operations
SAP EarlyWatch Alert SAP_OP_DSWP_EWA EW_ALERT Additional full authorization for the transaction SDCCN (Service Data Control Centre)
Service Level Reporting SAP_OP_DSWP_SLR EW_CONS Additional display authorization for the transaction SDCCN (Service Data Control Centre)
Central system
administration
SAP_OP_DSWP_CSA SOL_CSA
System
monitoring
SAP_OP_DSWP_SM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Business process
monitoring
SAP_OP_DSWP_BPM BPM_JOBM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
■
Adjustment
You can adjust the roles to your requirements.
If you also need authorization to display the Business Process MONITORING session, as well as the functional role for Service Level reporting in Operations , to check the business processes for the Service Level report, you can:
i. copy the authorization object D_SOLMANBU into the role and adjust it to your requirements (activity: 1; bundle ID: BPM_JOBM; CP_BPM_R; SOL_BPMO)
ii. give the user the role and adjust the authorization object D_SOLMANBU to your requirements (activity 1).
Integration
You can combine the functional roles with other roles in the area:
● Service Desk
● Change Management
●
If you want to create a Service Desk message from a Business Process MONITORING session, you need the role for the user in a message system , as well as the functional role for business process monitoring .
The online documentation for the sessions describes the scenarios in more detail.
Solution Reporting Roles
Technical name: SAP_SOL_REP_ADMIN
Technical name: SAP_SOL_REP_DISP
Tasks
The individual roles administer and display Solution Reporting.
Activities in
Tasks
The specified role sets up service connections to SAP.
Adjustment
Adjust Roles and Profiles
Simple way to differentiate is ASAP is a methodology for SAP Project Implementation where as Solution Manager is a document repository to store the documentation that u will create during all phases of the project.

System landcape in large enterprise with solution manager

Dear Guru,
Do you have any ideas of how to set up Solution Manager in a big national enterprise? Let's suppose
a big company has a headquarter and serveral branches.
Every branch has its ERP, BW, etc, do you think it is better to set up respective Solution Manager system
for each branch or just create a powerful one centrally in the headquarter. Of course the latter means
less management but more authorization seperation related actions.
Is there any recommendation for this situation? Your opinion and insight is highly appreciated.
Thanks
Ray

Dear Gugu,
I know Solution Manager support some scenarios for multiple customer .e.g VAR in service desk.
But is it possible for hide solution or project infomation, especially content of respective business blueprint
to different customers?
I mean we want to use one single Solution Manager for multiple customers, but customers do not want their
owned document and business process information shared with other customers.
e.g. one customer log on to SOLMAN, then he could view project or solution information of other customer,
furthermore, he could also build up his business blueprint referring to other customer's business blueprint.
Is it possible to segregate this infomation?
Thanks a lot.
Ray

SUP Monitoring with Solution Manager 7.1

We are currently on Solution Manager 7.1 SP6.
We currently have Sybase Unwired Platform system setup under managed system and
technical monitoring in Solution Manager. We have followed steps in note 1762741 but we are
receiving only high level alerts - sytem availability. No other alerts
are coming from any other SUP logs. Even though errors are in DB ,
server logs in SUP - we don't see any alerts.
All the Metrics are enabled. No errors in template.
Here's the example from SUP log files
E. 2013-03-06 14:09:12. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:12. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:14. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
I. 2013-03-06 14:09:42. <Main> Shutdown request from mlstop
I. 2013-03-06 14:09:42. <Main> MobiLink server shutting down
I. 2013-03-06 14:09:42. <Main> MobiLink server undergoing soft shutdown
I. 2013-03-06 14:09:42. <Main> No more new connections accepted.
Completing existing synchronizations
E. 2013-03-06 14:09:42. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:42. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:42. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:56. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:11:41. <Main> [-10124] The
Any help would be appreciated
Thanks

Hi Jyoti,
Are all your extractor working like they should?
Have you considered setting up log file monitoring by creating custom metrics and alerts?
Maybe this could help you bypass the issue.
Regards,
David

Solution Manager.

Hi SolMan Experts,
I am working in an SAP implementation project, which is in its project planning phase.
Since i am new to Solman ,i have few things in my mind to clear.
How is Solman used while Implementation ?
Can Solman store multiple project docs centrally in 1 server ? Can it have a link to other SAP
   systems ?
In post-implementation support activity ,can we log problems in Solman for getting solutions
directly from SAP support ? If yes then how it is done ?
Can we apply new patches directly from SAP market place into multiple SAP systems linked to
SolMan?
Thank your for your answers.
These will help me while using SolMan in our project.
Thanks and Regards,
Umesh Karane.
Mobile - 98196 25133.

Hi Umesh,
How is Solman used while Implementation ?*
     During implementation you can use projects to manage your implementation.
             solar_project_admin -> To create projects
     You can use it build blueprint of the project and basing on the blue print you can configure the target system.
           SOLAR01 - Blue printing SOLAR02 - Configuration.
for more information please check http://help.sap.com/saphelp_sm40/helpdata/en/9a/90b441b60e3331e10000000a155106/content.htm
Once the blueprint is in place you can configure Business Process Monitoring later on this blue print during support.
Can Solman store multiple project docs centrally in 1 server ?*
           You can store all the documentation you create during blue printing in solution manager under project documentation.
        Can it have a link to other SAP
        It can connect to target system which is to be configured ( After configuring some RFCs) .
       If this doesnot answer your question please explain what you are looking for ?
In post-implementation support activity ,can we log problems in Solman for getting solutions*
directly from SAP support ? If yes then how it is done ?
The support messages raised in satellite systems will be created in Solution manager once you configure support desk and there is automated workflow through which you can send messages to SAP and you can get the replies of SAP in solution manager itself.
for more info please look at http://help.sap.com/saphelp_sm40/helpdata/en/ff/6ea7a870ac469ea54cedd12666cc5d/content.htm
Can we apply new patches directly from SAP market place into multiple SAP systems linked to
Now you can only download the Support packs once you approve them through Maintenance Optimizer. After approving you still need to download through Download manager and apply them in systems. It is not handled by solution manager.
you can appy notes through SNOTE in all system through solutioin manager. You need to select the system where you want to apply from solution manager itself and it will apply that note in that system.
The complete documentation of Solution Manager 4.0 can be accessed at http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
regards
Mrutyunjay

Using more than one Solution Manager for different usages

Dear all,
we are using a solution manager system with >100 connected systems.
The system should primarily be used as service desk system, but is also used for BC issues (e.g. MOPZ,...) at the moment.
We have to implement a central monitoring system (CEN) using the CCMS infrastructure.
It is recommended to use a seperate system for this issue, because of high performance requirement and the requirement to have the newest support packages for CEN+MOPZ.
Because of that recommendation we are thinking about installation of a second solution manager system which should handle all BC and Monitoring (CEN+SolutionManager-Monitoring) issues.
Do you have any experience with such a landscape? Are there known problems respectively is such a landscape possible/workable? How should the systems be connected? ( client system<=>solman / solman<=>solman )
I regret that I could not find any official landscape recommendations from SAP for big landscapes (VAR environment)?
If you know any applicable documents, please let me know.
Thank you for your help.
Best regards,
Sascha

Hi Sascha
Technically Solution Manager is being billed as the Central system for everything Service Desk, MOPZ and CCMS - one central location for all scenarios
One of the reasons for this is lifecycle management -- monitoring or EWA scenario finds a problem, service desk raises the issue, charm or mopz implements the solution and it is tested and distributed and the whole lifecycle is documented one system. Indeed I am aware of no functionality to integrate scenarios between Solution Manager systems - each Solution Manager system in your proposal will be standalone for each scenario
I can't provide guarantees because SAP recommend 1 Solman PRD only, but it might be possible to use another PRD Solution Manager system (or client) for scenarios that not already setup in the existing Solution Manager system - this certainly is the most possible way to have 2 PRD Solution Manager systems (or clients) running in parallel.
The key thing to be aware of is RFC conflicts - as each scenario usually has its own RFC this might be avoided - however
do watch out for situations where scenarios share RFCs or you if find RFCs existing with the same name OR client and SID in any systems in the following landscape
Landscape 1 - Satellite System 1 to Solman System 1 Service Desk, MOPZ
Landscape 2 - Satellite System 1 to Solman System 2 CCMS, EWA
Best wishes
Stuart

How to install the Solution Manager

Hi Gurus,
any one can help me out i want to install the Solution Manager 4 any one can help me out like what is the minimum HDD & RAM is required, and how many exports wil required this Solman. Can i download from Market place please gurus help me out.
Cheers

Download Solution Manager from
http://service.sap.com/instguides
--> Technology Components
Find the installation guide at
http://service.sap.com/instguides
--> SAP Components
--> Solution Manager
For sizing and other questions see note
1088980 - Documentation: SAP Solution Manager 4.0
Markus

Solution Manager 7.1 SP 11 update- Workcenters not availlable

Similar Messages

Maybe you are looking for