Solution Manager Alerts

Hi SAP Experts,
I am working on SAP R/3 4.6C version. We have Solution Manager monitoring the systems. The Solutions Manager keeps sending the alert messages about the working status of the system. The Alerts are as follws:
- Oracle Buffers Buffer cache
- Dialog ResponseTime
- Dialog FrontendResponseTime
- Dialog DBRequestTime
- Dialog Dialog FrontEndNetTime
- Dialog LongRunners
- Paging Page_In
- Paging Page_Out
- CPU_Utilization
Can anyone tell me the reason for these alerts and the solutions that need to implement to fine tune the system to avoid these Alerts.
Your help will be greatly aprreciated.
Regards
Vanitha Dorcas

Hi,
Have you performed an EWA ? It should contain a brief suggestion about each issue.
Br,
Javier

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SOLUTION MANAGER- alert doesn't exist or not accesible now

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It sould work but in one system I received "alert doesn't exist or not accesible now"
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Hi,
Can you provide me the solution for this issue. Even i am facing the same issue while configuring the solution manager monitoring set up.
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I would like to know step by step process for setting up email feature in Solution Manager system for various alerts. Please tell me step by step at high level or any document / OSS notes.
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Sjoerd Lubbers ,
Thanks for your input. I am trying to register CCMS agent (SAPCCM4X) for one of Satellite system (ABAP).
But I have few doubts while input the following information.
Client level should be 000 ?
If I input any typo or invalid input shall I go back and redo?
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      language [EN]                      :
      hostname of E02 message server :
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please enter password for [E02:000:<USER>]:
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This CCMS agent program sapccm4x is able to actively report
alert data into the monitoring system [SID].
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Alternatively use any user in [E02] that has at least authorization ).
to call per RFC function groups
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Solution manager alerts - receiving after one hour

Hello dear experts,
We have installed solution manager in our landscape and connected to D, Q and P systems.
We are getting alerts for the issues that occur in satellite systems to our email box, but the alerts are coming after exactly one hour after the occurance of the issue.
Ex: If a dump occurs on P system at 02:00PM. I get an alert email at 03:00PM.
Please suggest the place where I need to check and change the time difference.
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Hi
check SAP system and OS time zones
check program RSCONN01 to run every 5 min
http://sap.ittoolbox.com/groups/technical-functional/sap-basis/sap-mail-with-1-hour-delay-2102706?cv=expanded
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Hello,
I have few questions below. Please help.
1) Do we need to configure the SMD for solution manager alert configuration. Or we can configure the solution manager alert configuration for ABAP stack without SMD.
2)Stpes to configure Solution Manager diagnostics.
3) How to do solution manager alert configuartion.
Regards,
Deepak

Hi Deepak,
One thing is monitoring using CCMS on ABAP to monitor JAVA and ABAP systems. For that you will be able to find the complete information on the following PDF:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f08287c4-a4ee-2a10-b0a2-c863755fdb94
In this case you only need an ABAP 7.0 system where you can use auto reaction methods and/or the Alert Framework provided by ABAP for sending alerts to email or pagers and you do not need Solution Manager or Solution Manager Diagnostics.
On the other hand you have the End-to-End Root Cause Analysis that use Solution Manager Diagnostics as tool for workload analysis, exception analysis, trace analysis and change analysis, for this you will need Solution Manager (ABAP and JAVA) and WilyInstroscope. You will find the main installation guide in the following link:
https://service.sap.com/~sapdownload/011000358700000271732008E
The installation guide for Wily Introscope for SAP is on:
https://service.sap.com/~sapdownload/011000358700000271852008E
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Hi All,
I am trying to do the below scenario.....But somehow i am lost in the process.
I have a three system PI landscape and a Solution Manager. I have included the DEV PI in solution manager for CCMS,the CCMS agents are online and it also reflects in RZ20.
Now the requirement is SOLMAN should send email and sms alerts in below situations which occur in PI system.
1.The ABAP or JAVA engine goes down.
2.One of the filesystem crosses certain predefined limit.
3.Any of the java server node stops working
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I am looking at steps on how to define the alert categories, auto reaction methods, also the nodes where i have to assign these auto reaction methods.
I have gone through CCMS documentations, played all sim files and gone through most of the pdf files but i am not able to establish proper steps to do it.
I am Redhat Linux,Oracle 10g, SOLMAN 7 with PI7
Can i extend the same for the EP systems also which are pure Java Stack Systems ?
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Hi Juan,
Thanks for your response.
I am looking at the MTE classes i.e for the above situations which MTE classes are required.
Also i have read in some document that we can send the alerts directly to the email IDs and cell numbers without having to mention them in user masters in SU01. Where to mention these ?
I have my SCOT settings done for email servers.
The process which i had built up in my mind is all mixed up and i am lost where to do which configuration
Best Regards
Raghu

Question about Alert Framework in Solution Manager

Hi all,
We are planning to use Solution Manager as Central Monitoring Server, so I want to know what the advantage to use Solution Manager is, especially in Alerting.
We can define auto-reaction methods for monitors to send CCMS alerts to Alert Framework where the alerts can be forwarded to the personal responsible via Email or CCMS.
Is there any difference when using Solution Manager? Which additional functions dose Solution Manager provide in alerting?
In normal SAP Alert Framework, you can only define one receipt for escalation. Can Solution Manager support multiple level escalation? For example, an alert is sent to A, if the Alert is not confirmed by A, then the alert is forwarded to B automatically. The same way the alert can be forwarded to further persons.
Any idea?
Thanks!
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Hui

Hi Hui,
On my opinion there is no any advantage in useíng SAP Solution Manager as central alerting systems in respect to RZ20. The arguments are as follows:
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- All the customizing in SAP Solution Manager for System Monitoring is Solution specific and not transportable. It means that if you have got corrupted your system monitoring session (that happens not seldom) your settings are lost. If you have created another Solution for the same systems you have to perform customizing from the scratch
- Customizing is also not very esay to do. I would do recommend to use "User defined Alerts" Please have a look at the SAP Note 1023959 fro this topc
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+ The only feature that is unique with System Monitoring with SAP Solution Mnager is the possibility to change threshold values for all the MTEs / MTE Classes that are defined in User Define Alerts an one button click
At the conclussion I would say that there are some custommers that are using SM as monitoring platform But more pragmatical would be to configure RZ20 with help of Rule-based alerts and self- defined system groups and use ALM as alerting infrastructure. In this case you can save in plain XML file your Alert configuration and export it in any other system. ALM has on my opinion enogh functionality for alerting
Best Regards
Andrey

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Hi Mahr,
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http://wiki.scn.sap.com/wiki/download/attachments/269157890/Setup+System+Monitoring+and+Alerting.pdf?version=1&modificat…
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Tanmeya

Message IDs in alert text in Solution manager

Hi Experts,
we are using Solution manger for alerts in SAP PI message monitoring .
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regards,
Srinivas

Hi,
Did you try adding container variable SXMS_MSG_GUID in alert category definition?
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Auto Alerts in Solution Manager!

I am tryting to configure Auto Alerts in Solution Manager 7.0 EHP1. I have configured the system landscape and created the RFC connections to satellite systems.
I want to configure system monitoring in SolMan for Satellite systems with Auto Alerts.
I first configured the system monitoring in SolMan and assigned the processes to be monitored. Then I tried to configure Auto Alerts as following..
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I searched alot for the sap notes but finally confused.....
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Srikishan,
Your article is a very helpful one. I did my configuration as it is in your article. But I do not get any auto alerts email notifications.
When I test the CCMS ping In RZ21. I get the below results.
CCMSPING: Test Results
Available Systems - CCMSPING call successful
Failed CCMSPING Calls
SID      CCMS_SYSTEM_PING_DEST
Agents that are reporting errors
CCMS_SYSTEM_PING_DEST
And in RZ20 I get the below results:
   Node display off
   Availability and Performance Overview
          Availability
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              DDS
                  Availability: DDS
                      Availability                    0 %
                      CCMSPING/Configuration Error    Communication error when attempting to call CCMSPING; see CCMS_SelfMonitoring
For the Connection Data in monitoting and availability systems I did as following: ( ABAP Message server)
System     :          DDS
Description :         Sandbox System
Message Server Host Name : bjrtssap1.ca.shainet.com
IP Service Name            ms.sapDDS_DVEBMGS20
Router String
Please let me know if I am missing any configuration here.
Thanks,
Shai

Central PI Monitoring and Alerting in Solution manager

According to SAP AG documentation [White Paper|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/104677d9-fc8c-2e10-dc92-c4e660b0dd8c?quicklink=index&overridelayout=true] - the Solution Manager 7.1 onward provides a central PI monitoring for technical componnents and buisness alerts in a single dashboard.
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does the SAP PI IDoc adapter (ABAP Based) of PI 7.11 can be monitored there as well?

Hi,
As per the below help.com ALE/Interface monitoring still part of the Business process monitoring.
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/c7/42f64707c04207b1b17a610c436a34/content.htm
But again PI Idoc adaptor can be monitored using channel monitor of PI monitoring.
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/6a/b663dd510549d58456c38c5d2e0da0/content.htm
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Jansi

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Helloo Mike,
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Subhash,
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ABAP/4 processor: EXPORT_TABLE_UPDATE_CONFLICT
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Gayathri

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regards
srujan

hi,
go to this link you will get all info regarding solution manager
<a href="https://websmp208.sap-ag.de/solutionmanager">https://websmp208.sap-ag.de/solutionmanager</a>

Solution Manager Alerts

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