Solution manager Authorization issue

Dear all,
We are maintaining a enterprise solution manager.
we maintain all our SAP clients issues which is posted in our solution manager.
Now the issue is if the clients login in to our solution manager to see the issue status, they are able to see all the clients issues which is posted.
but we want to restrict the authorization not to see other clients issues which is posted in our solution manager.
we want them to see the issues only which is posted by them.
Please give me if there is set of authorization to do this.
Regards
Prakash

HI,
From ur post, I think u have provided authorization to access the tcode crm_dno_monitor. In that case, u cannot restrict him to see all other messages. If u want to restrict the authorization, create a variant with necessary inputs which shows the result ur customer wants to see and assign that to his favourites. Only provide access to call that variant.
Rajeev.

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Please check the "Troubleshooting in Trusted/trustng system" part in below link
[http://help.sap.com/saphelp_nw04/helpdata/en/22/042671488911d189490000e829fbbd/content.htm|http://help.sap.com/saphelp_nw04/helpdata/en/22/042671488911d189490000e829fbbd/content.htm]
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Edited by: Carlen Yuen on Jan 13, 2009 1:50 AM
Edited by: Carlen Yuen on Jan 13, 2009 1:51 AM

Thanks Subhashini!
We had issues updating the Task List in the past. After we update the landscape and refresh the project and update the Task List, do you foresee any other problems?
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What I was searching for was not in Change Request Management but more like Project Administration. It was found from the Solution Manager library help in Assign Authorization for Documents:
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http://www.hiboox.fr/go/images/cuisine/objects,45a6323dd0efddbd06c6cff29b43f71f.bmp.html
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Hello,
as this is an 'old' topic (from January), I am kindly asking you to tell me how did you solve the problem?
I am interested in BPR content as part of Solution Manager. We also see processes for SRM,CRM,R/3 4.6c,R/3 4.7 and more. We see very little specifically for ECC 5.0
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Solution manager Authorization issue

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