Solution Manager Change Management Master Guide

Hi
We are looking into implementing Solution Manager 7.0 and have the
following questions:
- Can we implement change managment in Solution Manager with only one
satellite system (i.e. Development) as the other systems are not ready
yet (i.e. Test, QA etc.)?
- Could you let us know where we can find the master or technical guide
to setup change management in Solution Manager 7.0.

Hi,
it is possible to implement ChaRM even not all satellite systems are available yet.
I am not sure how much functionality you will get using virtual systems but you may configure and test ChaRM using 3 different clients in your DEV system (need to adjust TMS config accordingly).
Some useful information regarding ChaRM configuration can be found [here|/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario]
Since ChaRM relies on Service Desk you should also have a look at appropriate Blogs.
Also you should follow the IMG documentation/steps in SPRO.
Regards

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Solution manager -Change Management

Hi gurus,
I have just completed the SOLMAN service desk configuration and need to explain to client on the above (Change management) compnent of SOLMAN
Can anyone elobrate what is this software component for and any reading material related to this. It will very helpfull if you can provide the guides to configure and the user guide
Your help highly appreciated

For Service Desk:
http://service.sap.com/solutionmanager -> Solution Manager in Detail -> Service Desk
For Change Request Management:
http://service.sap.com/solutionmanager -> Solution Manager in Detail -> Change Request Management
For configuration you may follow Reference IMG documentation
Solution Manager -> Configuration -> Scenario Specific -> Change Management
Webblogs can be found at: SAP Solution Manager
Additional info can be found at http://rkt-solman
/cheers

Solution Manager Change Management: Transport Request Administration

Hi.
We want to use the CHARM functionality of Solution Manager to improve our transport operations. We have several customers and expend´s a lot of time making tranports to different systems.
I don want to activate CHARM completely. Which activities do i must perform, and which activities do i must leave ?
Regards
Alvaro

Hi Avinash
This is the Business Scenario: Our company is using SAP Solution Manager to perform monitoring and administration activities for over than 30 customers.
Dayly we espend over 85% of the basis team time making transport for all of the customers. We decide to set some internal politics to bundle transports, stablishing several releases of them, at specific hours of the day. So we want to use SOLMAN`S change logistics instead of CHARM Scenario to control and improve this activitiy, releasing time to perform other activities.
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File management - changing "managed" to "referenced"

I've imported several thousand images as managed files and would like to change them to referenced to conserve disk space.
What is the easiest way to do this? And can it be done without disrupting the order of my folder/project hierarchy?
Thanks,
M

1. Select the images.
2. File>Relocate Masters...
3. Tell it where to move the masters to, including a sub-folder format if you want.
4. There is no step 4.
You'll see little alias badges added to the images in the Viewer pane, apart from that you won't see any functional difference within Aperture, assuming the HD with the referenced files on is mounted.
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Help required in OCM-Order change management

Hi All,
I have to implement the Order change managment. I did few setting which are required and than i created ECR using release key. but using OCM it tells me to first make the changes in MATERIAL BOM than using transaction COCM i can make the changes in required production order.
But my requirement is i want to change the Production BOM or Production routing directly without touching Material BOM .
As sometime it happens only 1 or 2 Order BOM s are need to be changed only not the Material bom. So i want to track the Changes made in Order using OCM.
What is the solution that i can change the Production Bom OR Production Routing directly using OCM and also how can i make the changes in Sales Order.
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Using Order Change Management (change management for production orders), it is possible to include existing procurement elements (production orders, planned orders, purchase orders) that are also affected by a change, in the change process.
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Change Management Software

Hi,
Are there any formal software tools to document and manage Change Management
Thanks,
Suneela.

Hi,
From a process point of view, consider using the following. I have found these to be interlated so you keep revisiting them as the activity progresses and keep on refining and updating them.
-Draw up process maps for the current process and the way it is expected
to be, and run a gap analysis.
-Perform a stakeholder analysis
-From the stakeholder analysis, draw an influence map
-Identify the cost of change for the stakeholders based on the gap
analysis. Remember that is this context, most costs are not financial.
-Develop a communications and training plan.
Reward points if found helpfull...
Cheers,
Siva.

Handling Solution Manager changes with ChaRM (ChaRM on SolMan PRD)

Hi Experts,
Having deployed ChaRM to satellite system (three system landscape) we became interested in handling Solution Manager changes with ChaRM. We have operable ChaRM in SolMan 4.0 SP12.
We have DEV and PRD for SolMan so we are talking about two system landscape.
Has anyone of you done this? Does it go the same way as if SolMan was a real satellite system (rfc's=>tms=>ibase=>organization=>project=>MC=>CRs = order of configurations roughly).
I tried searching specific instructions for this deployment but it seems that configuration guides etc focus on satellite system handling. Our need is basically to document and control SolMan changes and with ChaRM we could.
Perhaps there is no magic to this and everything goes just like in satellite, but I would appreciate any experiences others may have had doing this.
Kind regards,
Auli

Hello,
We have implemented this with two systems landscape where in we have in place a Solution Manager Dev system and Solution manager Production system both are SOLMAN 4.0 with SP12. So the path for us to move the changes is from Development Systems to Production system.
We have ChaRM between the Dev and production. We reapplied the satellite system concept. For us the Solution manager Prod is a satellite systems all the changes that we move from Development system to Production systems is tracked with necessary documentation in the ChaRM process.
Yes, I agree with you that this is not any big magic. Working with two SOLMAN implementation, I strongly feel that SAP needs to have well rounded ChaRm processes. We have robust Change Management Process, but when we moved to ChaRM we were limited functionality of the ChaRM processes.
I had approached and did some research on how other companies are implementing the same process. Most of them have almost the same process for tracking SOLMAN changes. I am still look out for improved process to manage SOLMA changes.
Hope this helps!!! Thanks
Vish

Where can i find Change Request Management - Java(EP) operation guide?

hi, gurus:
i have setup Change Request Management for EP according to guide in SMP.
but how to operate it? when i logon to DEV, it is Solution Manager.
what is workflow and operation steps?
Thank you!

>
Thierry Dagnino wrote:
> Hi,
>
> we are currently using an in house process to do change request management. We are looking to move to using Solution Manager to manage change requests all the way to production.
>
> I'm looking for a document that clearly describes the change request management process in SAP Solution Manager so we can make a gap fit analysis with our current process.
>
> Does anyone know where I can find such a document ? I've seen many documents but none with a clear diagram that describes the process from end to end.
>
> Thank you.
>
> Thierry
You can find good docs at Ramp-Up Knowledge Transfer. ( https://websmp205.sap-ag.de/rkt-solman)
under
SAP Solution Manager 7.0 - Learning map: Support Organizations /Service Providers - Change Request Management

Change Management in Solution manager 4.0

Hi,
I am trying to configure the change Management in Solution manager 4.0. I have created the project assigned the logical components,but when i go to /n/tmwflow/cmsconf its blank(no nodes to select).what could be the reason?
Regards,
Cherry

Hi Cherry,
what about your TMS configuration. Did you switched to extended transport control and modified your transport landscape to transport groups?
Please check your project with: /n/tmwflow/charmchk. The result could be helpful for error analysis concerning wrong tms configuration.
kind regards
Rayko

Regarding Change Management in Solution Manager 4.0

Hi,
can anyone help in knowing the prerequisites for change management in solution manager 4.0

Hi,
Please refer http://help.sap.com/saphelp_nw04/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/content.htm
Regards,
Prem

Error in solution manager; no active task list exists in sap change manager

Hi,
i have created a correction in Solution manager but when i want to set it in status in development i receive the message below
No active task list exists in SAP Change Manager
could you please help me?
thanks
C.

cmarrone wrote:Hi,
This says taht your ChaRM configuration is not complete. You need to rectify these errors to work in ChaRM.
>
> listed below the detail of the errors:
> Error in background job for program RSGET_SMSY error message No active job found
1. Please activate the Landscape fetch job for RSGET_SMSY from SPROSolution ManagerBasic Settings-- Schedule Bgd jobs.
> No RFC connection for system CIA client '000'
Please maintain a connection from solution manager to the transport domain system . I belive this is CIA.
> No CTS projects found for project ARC_AM_001
Recheck the transport configurations.
Rajeev

Change Management u0096 Central Configuration u0096 Solution Manager 4

I am working in Change Management for solution manmager 4. I have configured maintenance project.
But I can not see Project Cycle tab in System landscape table of project maintenance transaction code SOLAR_PROJECT_ADMIN.
SM 4 patch level is - ST 400 0008.
Also I would like to know where should I configure TMS for satellite systems? (e.g. ECC system DR0-100 client?). In ECC system or in SM 4 system?
Please suggest.
Regards,
Darshan

Hi Darshan,
you have to configure the TMS in the satellite system (Domain Controler). It is described in the IMG -> Solution Manager ->..-> scenario. spec. Settings -> change request management -> standard settings -> TMS.
E.g. you have to establish inter domain links, client spec. transport routs (CTC=1), you have to set CTS-Project IDs mandatory for all used clients..., everything described in the IMG.
Regads,
Udo

Incident management and Critical Master data table change management.

Dears,
I need to configure Incident management and Critical Master data table change management on our solman 7.0 server.
I want to know how many days should be required for this activity and please share documents.
Shivam

Hi,
I faced a similar situation,
I tried all the possible ways like activating InfoObject manually, Through an activation program of aggregates,
Also ran RSRV check which was showing no negative results.
I raised an OSS note for the same but after that when SAP returned back the process chian ran again as it is a daily load which activated the record in 'M'.
I ask you to wait till the next process chian run, and try all possible ways to activate.
If it is not corrected then raise an oss to SAP.
Thanks & Regards,
Vishnu

Minimum steps required for Change Management and Incident management

Hello experts,
Does anyone have a check list of the absolute minimum steps required for getting Change Management and Incident management functioning in Solution Manager.
I just need it to function with creating changes and incidents and be able to assign them, change their status and close them.
The purpose is to get an idea if this is something for us to use. If we then find it useable, then we will go for a full scale implementation using official guides, education etc.
I just need an absolute minimum guide for demonstrating the functions, and if you guys have any recommendations, things we should pay special attention to or other experiences feel free to tell me.
Thanks in advance.
Regards,
Kenneth

Hi,
There are a number of Blogs in the SDN about Charm and ServiceDesk, explaining first steps and more.
Check these to start:
http://wiki.sdn.sap.com/wiki/display/SM/ChangeRequestManagement
The Complete ChaRM Solution
Change Request Management scenario: Usual questions and known errors
First steps to work with Change Request Management scenario in SAP Solution Manager 7.0
Regards,
Jan

How to integrate customer objects in CC02 / change management?

Hello everybody,
I want to integrate a new customer object (for customer-specific master data) into the standard change management of ECC 6.0.
I already read that there is a BAdI, which can undo changes made with the standard change management.
"In the BAdI ECM_UNDO Undo Changes, SAP provides separate classes as BAdI implementations for each of these objects. If you want to implement undo changes for more SAP master data and for customer-specific master data, you can use these classes as templates for your own implementations."
But how can I integrate new objects for customer-specific master data?
Thanks in advance,
Lars

Hello Lars,
i´ve the same requirement. For a customer specific development we´ve developed our own business objects. The customer wants the change these objects with change management. You´ve already got a solution for this?
Regards,
Andy

Solution Manager Change Management Master Guide

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