Solution Manager - Error Message DSWP349 -  No IBASE Components Exist ...

The subject error DSWP349 occurs when using transaction Notif_Create for a new Service Desk Message. 
The error message points to the use of IB52/IB53 which has already been correctly (as far as I can tell) used to set up the IBASE components.
The error message also point to Note 824640 which I have checking out and also points to Note 1059271 from SAP Service Marketplace.
I am going to try and apply some of those notes' recommendations but as they do not seem directly relevant, am looking for any other suggestions in the meantime; for example, if anyone has an printout example of how the IBASE and its lovely components should look in IB52/IB53 that would be most appreciated !     
Last point.  Maybe part of the problem is that our SAP Solution Manager only links to one other internal SAP system and is not 'connected' to SAP AG (as it is an external system - this for security reasons), however we do have, for example, some external RFCs entered as part of the configuration.
Thanks all.

Hi
The issue is now resolved, this is how I did it.
1) Removed entries from BCOS_CUST from client 000 for OSS_MSG which was pointing to the RFC name
Then got another error:
No RFC connection to the central lock information management system.
The project lock functionality is active in the local system, but there is no RFC connection to the Solution Manager system.
2a) Ran the report in SA38 TMW_CONTROL_PROJECT_LOCK with selection for Deactivate the "project lock functionality".
2) Filled the "Deactivate Project Lock" field with "X" then clicked EXECUTE.
Problem got Solved.
Thanks
Ashish

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