Solution Manager instead of Knowledge Warehouse?

Hi!
We work today with Knowledge Warehouse (Version: 6200.600.144) to manage user guides and connect the user guides with R/3 via transactions. As we are upgrading SAP-GUI to 7.10 our version of KW stops to work with R/3. This means in the current situation that the person administering user guides in KW can not upgrade its GUI, which is unsustainable in the long run. It also means that KW does not work with our solution with Citrix/Metaframe.
Therefore think we should take hold of this and focus on the possibility of using Solman as a possible replacement for KW. Is it at all possible to manage user guides in Solman? Can Solman generate html pages? Can Solman make same bindings via R/3 with transactions as our version of KW?
We do not want to upgrade KW.
What are your recommendations if Solman is not an option?
Sincerely
Jesper Sandberg

Hi,
Pls hav a look into dis.
[http://help.sap.com/saphelp_smehp1/helpdata/en/4d/e41b12141f442786b0084d7842a99d/frameset.htm|http://help.sap.com/saphelp_smehp1/helpdata/en/4d/e41b12141f442786b0084d7842a99d/frameset.htm]
Thx,
waseem

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Hi Expert,
How to configure u201CSolution Manager Service Desk Knowledge Baseu201D to allow Customer to check on the solution?
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Please advice,
Thanks
regards,
ng chong chuan

>
Chong Chuan Ng wrote:
> How to configure u201CSolution Manager Service Desk Knowledge Baseu201D to allow Customer to check on the solution?
>
> Can we make the Solution Database open for the key user? Can we add one link in the workcenter and the customer can search existing solutions before they create message to us?
Hi,
It's a good idea, but currently it's not yet supported.
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we also had the same requirement to migration from LN to SolMan Documentation base but there is no such tool (yet?)
What you can do you can migrate from any ARIS like platform to SolMan:
http://en.sap.info/ids-scheer-announces-migration-program-to-aris-platform/4058
You do have versioning in SolMan and you can upload any kind of document via SOLAR01
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Hi,
See this link
/thread/175875 [original link is broken]
What is the difference between Knowledge Management and Knowledge Warehouse?
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Difference between Knowledge Management and Knowledge Warehouse

Hello All,
Could you pls help me with the differences between Knowledge Management and Knowledge Warehouse and their relative advantages over each other.
Also, if possible pls help with me some documents about Knowledge Warehouse.
My mail id :[email protected]
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venkat.

Hello,
KMC (Knowledge Manageent and Collaboration) is the SAP EPs functionality for providing a central approach to a companies unstructured and distributet document storages and informations.
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Hey guys,
Im supposed to assess the advantages of using a content server instead of the database used by SolMan to store documents.
Found some articles about connecting the content server but got confussed about the whole knowledge warehouse thing that seems somehow to be integrated in SolMan.
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Cheers Joerg

>
LuongDK wrote:
> Hi Experts,
>
> I want to install Solution Manager and SAP ECC on single server. Oracle database with different schema (e.x SAPSR3, SAPSR4)
> But can I use same mount folders?
>
> Kindly highlight your experience and knowledge on this point?
>
> Thank you so much
> Regards,
> LuongDK
Hello LuongDK,
Please refer to the FAQ section on http://service.sap.com/solutionmanager, Check the installations section:
Which system should I use to install SAP Solution Manager?
The system has to be dedicated to the SAP Solution Manager. No other components can be installed on top of SAP Solution Manager.
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Regards
Amit

Office 2007 Document Attaching in Solution Manager

Dear Gurus,
When document attaching in Solution Manager 7.01, the system does not support Microsoft Office 2007 formats. (docx, xlsx) Are there any customizing for this topic?
Thank you,

Hi,
Thanks, in lieu with your detailed system message, please try with this
The warning is because the file extension docx is not known for the
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sh

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Hi Jay,
you are looking for the table where the document is
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Message was edited by:
Danilo Adam

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Is there a way to download multiple documents from Solution Manager SOLAR01 project documentation tabs from multiple nodes rather than going one by one?

Hi,
At the application there is no such functionality but I belive if you try to download it directly from knowledge warehouse, you'll be able. You'll just need to pay attention to which folder is stored the documents. For this check the wiki page for documents in solar01 and solar02.
http://wiki.sdn.sap.com/wiki/x/rBoMDg
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How to export all documents of a Solution Manager Project?

Hello,
I am currently trying to export all documents that exist inside a Solution Manager project (which documents these are, I can see via SI80 -> select project). That means, I need to export between 300 and 7000 documents from SAP to a MS Windows directory.
Is there any way to do this automatically?
My approaches so far:
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The forum threads:
[Re: download all document in SOLAR01]
[Mass download of documents from SM to PC;
didn't help either.
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Thanks!
Edited by: Andreas Seemann on Mar 2, 2011 2:15 PM

Hello Andreas,
You might take a peak at this link
Export of SOLMAN-project
SOLAR_PROJECT_ADMIN can also copy documentation, plus there is more information on SAP Knowledge Workbench.
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erhaps worth a view?
Regards,
Paul

STEPS FOR THE SOLUTION MANAGER INSTALLATION

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check
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Release 7.0
Release 3.2
Release 3.1
SAP Solution Manager 4.0 becomes SAP Solution Manager 7.0
SAP Solution Manager 4.0 is officially renamed to SAP Solution Manager 7.0 as of May 1st, 2008.
The new name SAP Solution Manager 7.0 brings with it the advantage of both SAP Solution Manager and SAP NetWeaver having the same release number, and is aligned with SAP's decision to streamline its product offerings. This decision also highlights the close alignment and joint go-to-market strategy of these two products.
The renaming of SAP Solution Manager 4.0 to SAP Solution Manager 7.0 is a name change only, therefore the SAP Solution Manager functionality, release schedule, installations, or other technical aspects of SAP Solution Manager will not be affected.
For further information regarding the renaming of SAP Solution Manager, please see the FAQ list. Furthermore, SAP will provide you with additional details explaining the renaming during SAPPHIRE 2008 Orlando (May 4th u2013 7th) and SAPPHIRE 2008 Berlin (May 19th u2013 21st).
Your SAP Solution Manager Product Management Team
Reward points if it help you .
antonio.

Solution Manager delete option

Dear friends,
I am working in Solution Manager 4.0. In SOLAR01, under "project documentation" tab, we are having two delete options.
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Hi Kumar,
As per my knowledge as of now, you can not just restrict the delete option in your project from Proj Documentation tab.
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2. Use this template project for you implementation project.
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Hope this helps you.
PS If the answer solves your query, plz close the thread by marking it Solved & rewarding each reply.
Regards

Solution Manager instead of Knowledge Warehouse?

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