Solution Manager Quality Assurance Sync Fails with Deadlock

Question

Transaction --> SOLAR02  -->  Configuration --> Send Data to Qulaity Center
We are trying to sync the Requirement from Solution Manager 7.0 EHP1  to  Qulaity Center 10.
It was working fine till we added more requirements in Solution Manager.
I know DEADLOCKs are Application Design issues and Vendor has to help.We are working with SAP for the last 2 weeks and no help from them.
Following is the error message I get from Quality Center Log.
Failed to create REAL alerts from pending alert #449072; Failed to determine users and entities to add alerts to; Unexpected failure in getValuePostProcess; Failed to get alert values; Failed SQL: /* ~~QC */ SELECT * FROM ALERT WHERE (AT_KEY1 IN (1188,1192,1195,1198,1205,1208,1217,1220,1223,1227,1235)) AND AT_ENTITY_TYPE = 'REQ' AND ( AT_ALERT_TYPE = 2 OR AT_ALERT_TYPE <> 2 AND AT_USER = /P/'qctransfer') ORDER BY AT_DATE DESC [Mercury][SQLServer JDBC Driver][SQLServer]Transaction (Process ID 409) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadlock victim. Rerun the transaction.;
Following is in the  JBOSS Log
Caused by: java.sql.SQLException: Failed SQL: /* ~~QC */ SELECT * FROM ALERT WHERE (AT_KEY1 IN (839)) AND AT_ENTITY_TYPE = 'REQ' AND   ( AT_ALERT_TYPE = 2 OR AT_ALERT_TYPE <> 2 AND AT_USER = /P/'qctransfer') ORDER BY AT_DATE DESC
[Mercury][SQLServer JDBC Driver][SQLServer]Transaction (Process ID 327) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
Did any one face this issue?

Answer 1

This is for anyone who has ever had a problem like this between his/her local and network accounts. Apparently, when Mac OS X SL Server creates the network account, it tries to duplicate the basic file structures one would find in an independent (i.e. non-networked) machine. My goal was to be able to use my network account, at home, as my standard so that I would be able to take advantage of the networked file services. I succeeded in this and was able to transfer successfully my iTunes library as well. However, the iSync Manager did not duplicate in the new Open Directory account. Upon reading past posts to Apple Discussion groups I determined that there are two files that the iSync Manager uses in order to function. They are as follows:
~/Library/Application Support/SyncServices/Local/
and
~/Library/Application Support/iSync/
Copy these two files from your local account to the Open Directory account in their same relative places in the file structure and your iSync Manager will start and you will be able to sync your iPhone calendars and contacts with iTunes.