Solution Manager : Realtime Performance Metrics and Alerts

Hi
How can I configure Solution Manager to get
- Realtime Alerts
- Performance Metrics every 5 minutes
- Business Performance Metrics every 5 minutes
Can I have all the above data in CSV / HTML/ XML format
I have read the Solution Manager documentation, and it is cryptic for newbie starter
Any help or pointers to someone who has done this before, will be very valuable.
regards
Raj

How do you get CCMS Alerts and E2E, can you elaborate or point me the steps/docs....
Thanks!

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