Solution Manager - System Monitoring

Hi Basis associates,
This is a open discussion for SAP Basis experts to discuss what the pain points are when it comes to SAP System Monitoring on
1. Solution Manager
2. Third party Monitoring tools
for any SAP Application (ABAP, ABAP+Java, Java only)
Also, what are the additional parameters that Solution Manager needs to monitor to make the monitoring easier?
Thanks
Vaidehi

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Similar Messages

Solution Manager System Monitoring of a CE 7.10

Hi
I am trying to setup a Solution Manager Monitoring Solution for a CE 7.10 Enviroment.
I have already setup CEN in SOLMAN.
I have registered CE Systems with a sapccmsr j2ee agent.
I have setup the JCO RFC Connection in CE.
I have created the TCP/IP Connection to the JCO Connection in Solman.
I have set the TCP/IP Connection in RZ21 as the J2EE Customizing Destination.
The solution involves only 1 Logical Component with 3 CE Systems.
When I go to the solution manager setup and try to configure the MTE Nodes for my solution I cannot get the MTE context while clicking in Activate Monitoring for other Software Components
I choose Java Application Server, choose my server, choose CEn but when i have to choose the context of the MTE i get an empty list.
IF i go Activate Monitoring for Other Servers and choose the server I get the contexts of the remote server, but I can only choose one.
So how can I see the context of the CE servers in the Software component part?
Ty.

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution manager system monitoring configuration

Hi
I am configuring system monitoring in solution manager (Oracle / Solman 7.0 EHP1 / Windows 2008 / VM)
I have added a satellite system to solution manager thru CCMS and CCMSPING agents. These are visible in RZ21 / Technical infrastructure / Overview. This has also been added in SMSY, SMSY when refreshed pulls out data from the satellite system. However I am having trouble with the transaction SOLUTION_MANAGER. This is where I setup system monitoring.
Here I find the solution maanger system however am not able to find the satellite system which I had added.
Thoughts?
thanks
Ravi

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution Manager System Monitoring for non SAP system

Dear Support,
I have configured the CCMS Agent (SAPCCMSR) for non-SAP system (Windows 2008R2).
The system information (e.g. CPU, Memory, Disks etc) has already showed in RZ20 of Central Monitoring system (e.g. Solution Manager).
How can I do to configure to display these information in the Alert Inbox tab on System Monitoring Workcenter?
Best regards,
Fan Hung

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Need help in Solution Manager System Monitoring-activating Instance Status

I would like to use System Monitoring with Solution Manager.
The agents CCMSPING and SAPCCM4X are installed on the monitored system and CCMS is configured
I've already created a solution and a logical component. Now i would like to activate Instance Status in the tree when i enter in Setup System Monitoring .... but i get a red alert an the following Message Instance status is no performance alert. Thresholds have been deleted ... how can i activate this Instance Status?
I am going my first steps in SAP SolMan and tried to solve this problem but i had no success. Can someone please help me? What i am doing wrong?
thanks...
Edited by: Satish Machavarapu on Dec 15, 2009 12:46 PM
Edited by: Satish Machavarapu on Dec 15, 2009 1:04 PM

Hi,
If you want to monitor the Availability status of the instance then check the below docs
[http://help.sap.com/saphelp_nw70/helpdata/EN/38/9e100dd7980fffe10000009b3810a5/frameset.htm]
[CCMSPING config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/d547f687-0901-0010-07a9-ce64cc044215]
[CCMS Agent config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/40ef0688-814a-2a10-afb1-89b40d83d0e0]
regards
Naveen
Edited by: Naveen Kumar on Dec 15, 2009 1:07 PM

Solution manager : system monitoring setup

Hi all,
We are planning to move from a third party monitoring tool to SAP solution manager we are Solman 7.0 with ehp1 .
I am going thru docs for system monitoring and follow the steps to active the systems and observed Instance availability step , is it possibule to automate an email when the satelite system is unavailable?
How do we automate an email for each alert from system monitoring ?
Please suggest..
Thanks,
Subhash.G

Hello Subhash,
Check this guide for alert configuration .
Solution Manager CEN and Alerting configuration guide for Dummies
Hope it helps.
Regards,
Amit Barnawal

Solution Managers System monitoring and CCMS/CEN

Hi.
Could anybody enlighten me on the Role of CCMS / CEN in the Solution manager Monitoring.
I have set up solution manager to Monitor my landscape. I have set up user defined limits and email alerts. These Alerts and the alerting agent - I assume - are carried out on the system being monitored.
Now the question - I want the Solution manager box to be the CEN and do the Alerting centrally (from the SM box) - Will the MTE's and Alerts that I have assigned and configured through System Monitoring use the properties set up though the CCMS?
I assume I will have to install the CCMS agents on all the target boxes - Will the Solution manager box process the Statics and send out the alerts from itself? If so How much workload does this place on the network and the box?
Why does the solution manager not act as the central processing and alerting box from the start? If we go through the effort of setting up the monitoring - why does it not set up Collection and Alerting at the same time?
Any feedback will be appreciated.
Thanks
Terry H.

Hi Terry,
Solution Manager System Monitoring is using CCMS infrastructure, so we have two different ways to collect data (alerts) from the satellite systems, first via CCMS agents as you mentioned or the option to use RFC destinations to read the alerts. This can be configured automatically by SMSY in Solution Manager. The second option produces higher network workload, because every alert will be checked every 3 minutes, with agents only new alert values will be pushed.
I hope this info helps you
Regards,
uDo

1 Solution Manager System - Mulitple Companies.

Hi All,
Please provide some input/information regarding one Solution Manager system with multiple companies.
Situation:
We currently have one Solution Manager system(SMP) that belongs to a main company. Under this company there are 5 separate companies. Each company including the main company has multiple SAP systems with different landscapes. Main Company - ECC6 landscape, BI 7.0, Portal, XI and HR Landscape. All other companies have their unique systems/landscapes with their own support personnel.
Issues at hand:
How do we setup Solution Manager to run multiple companies? Do we setup different Solution Landscapes and add each company systems to their own landscapes. How does this effect Service Desk/Charm setup ?
We also want to implement Service Desk / Charm / EWA and all the other functionality that is available in Solution Manager. Is there any advise on this issue and what are the potential pitfalls.
Is it possible to be setup multiple clients and have each company work in its own client.
I would appreciate any advice and information that will assist us with making an informed decision on the best way to proceed with this. I have done research and cannot find any information pertaining to this type of scenario. I'm hoping there are other customers that have a similar problem/issue.
Thanks and regards,
Ricky

Dear Ricky,
You are right. You sould create multiple solutions u2013 a solution for each company. Each solution comprises the landscape (systems) relevant.
I don't think setting up multiple clients and have each company work on its own client is a good idea. The solution manager supports monitoring and managing multipal solutions. By creating multiple clients you are loosing the advantage of one-point-of-entery. Besides, a lot of the customization in the SolMan is cross client.
Regarding the service desk:
You may create a sold-to-party business partner for each of the companies (transaction BP) and assign each sold-to-party only to the relevant system/iBase in transaction IB52. This will allow you to screen the messages in the service desk by a sold-to-party/company.
Regarding the EWA:
The EWA monitors the systems in the solutions. You may have as many solutions as you want.
Regarding the Charm:
Sorry, we didnu2019t implement it yetu2026 you should keep asking abour that.
If you would want to use Business Process Monitoring - this is solution based, so I don't see any problem there.
Hope it was helpful.
Good luck!
Adi Skutelsky

Solution manager system log - strange entries

Hi Everyone,
the problem we are facing in Solution Manager system log every five minutes appears a new error message:
2 Database error -30082 at CON
0 > SQL30082N Security processing failed with reason "24"
0 > ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
First of all the landscape: ECC, BI, CRM, PI and Solman. Each system is DEV, QUA, PRD - except Solution Manager.
Result of going to see the logs within work directory:
Connect to %_DCR_XXXXX as db2dcr with DB6_DB_NAME=DCR;DB6_DB_HOST=xxxxxx;DB6_DB_SCHEMA=SAPSR3;DB6_DB_SVCENAME=5912
C *** ERROR in DB6Connect[dbdb6.c, 1727] CON = 1 (BEGIN)
C &+***      DbSlConnectDB6( SQLDriverConnect ): [IBM][CLI Driver] SQL30082N Security processing failed with reason "24" ("USE
C &+***      RNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
C &+***
C &+***
C &+***      ABAP location info 'CL_SQL_CONNECTION=============CP', 337
C &+***
C *** ERROR in DB6Connect[dbdb6.c, 1727] (END)
C *** ERROR => DbSlConnect to 'DCR' as 'db2dcr' failed
[dbdb6.c      1732]
Some of the systems are being connected successfully and the error messages in SM21 are not related to those systems. But some of the systems like DCR cannot be reached. And this fact causing the error messages.
I haven't configured Solution Manager because I have joined the project later. I would like to know what job is trying to access the satellite system and for what purpose.
On solution manager side I have checked all the scheduled background jobs - all of them have been executed successfully.
There some of them are scheduled but it is hard understand what is purpose of the job.
I have checked and corrected system landscape through SMSY and have maintained all the RFCs. They all OK now.
What else could force to make a connection to satellite system? And where is the place where it is hardcoded local(satellite) db2 connection entry?
Like I said before, some of the systems are being connected but some not. The one which has not been connected - there was recently changed SAP master password. I believe this is the key to resolve the problem. But the system itself operating 100% correctly.
Perhaps it could be CCMS that makes some extra connections to collect the data from the monitored systems. But I have checked all the RFC's in SM59 and they were OK.
Any ideas or suggestions would be appreciated.
Thanks in advance,
Kind regards,
Artjom.

Kaustubh Krishna,
thank you for respond.
It was dbacockpit. The connection was maintained with old db2sid password. And it was causing problematic log entries.
Problem was solved.
Points awarded.
Thanks,
kind regards,
Artyom

Background job canceled in Solution Manager system

Dear all expert ,
Two background jobs canceled in solution manager system before some time.
details-
Background jobs :
                    1 - LANDSCAPE FETCH
    Program name : RSGET_SMSY
Job log : Job started
Step 001 started (program RSGET_SMSY, variant ,
The SLD server connection is inactive
Job cancelled after system exception ERROR_MESSAGE
                   2 - SEND_SYSTEM_RELATIONSHIP_TO_SUP
    Program name : AI_SC_SEND_SYSTEM_RELATIONSHIP
Job log :
                   Job started
Step 001 started (program AI_SC_SEND_SYSTEM_RELATIONSHIP, variant ,
SOL determined as monitoring Solution Manager system
SAP customer number unknown for installation number 0020606335
Job cancelled after system exception ERROR_MESSAGE
please help me , what should i do ?
I am waiting for your positive response.
Regards
Shubh

hi,
You can try following ....
For the job SEND_SYSTEM_RELATIONSHIP_TO_SUP
Program : AI_SC_SEND_SYSTEM_RELATIONSHIP
1. Up to Support Package 09:
a) Start transaction SMSY.
b) Choose Shft+F5.
c) Select the system named in the message.
d) Choose F6.
e) Select the "System Data in SAP Support Portal" tab.
f) Using the input help, fill the system number field with the correct system.
g) Save the data.
2. Up to and including Support Package 08:
a) Start transaction SOLMAN_CONNECT.
b) Select the system in question in the ID field and choose the filter pushbutton.
c) Select the system and select "Create configuration".
d) Fill the system number field using the input help with the correct system.
e) For example, select the "BW GUI Connection" service type.
f) Carry out all of the subsequent steps of the Configuration Assistant until you see the "Finish" pushbutton.
This establishes a unique relationship between your system in the Solution Manager and the system number in the SAP Support Portal. Problems no longer occur with this system when the SEND_SYSTEM_RELATIONSHIP_TO_SUPP job is next run. However, the problem may still exist for other systems (in these cases, you should follow the same steps).
Hope this will help to solve your issue..
Regards
Bhuban
RKFL

Using central Solution Manager for monitoring multiple customers

Hello,
We are working on monitoring SAP systems of several customers. For every customer we have configured central monitoring on Solution Manager system of that customer. All satellite systems are added to RZ21 and CCMS agents are configured correctly. On the Solution Manager, in RZ20 we have created a rule based monitor specific to the needs of customer, and that monitor is used for the whole landscape of every customer.
But now I need to configure our central Solution Manager system which will collect CCMS data from all satellite systems of all customers on one place in RZ20. That central Solution Manager system should have direct connection only to customer Solution Manager systems and not to their satellite systems. Is this possible? If yes, can you please explain me how to do it or point me to documentation? I was unable to find solution.
To make this more clear I made a picture of desired configuration:
https://picasaweb.google.com/108686894540363563900/SAP#slideshow/5571983242527848482
Edited by: Dejan Terzic on Feb 10, 2011 10:04 AM

Hi Dejan,
as far as I know this is not possible.
we had similar issues, every time we migrated a new customer to or datacenter. Our solution was, to register the CCMS agents to two systems for a period of migration.
Sometime ago, I found a question for that an SDN:
Using another CEN for Solution Manager
I know, that this is not your question exactly, but it is the right direction...
Kind regards

We have been having some issues with Email notifications not going out and getting hung up in SOST. Can anyone please tell me whether we can use Solution Manager to monitor outbound emails?

We have been having some issues with Email Notifications not going out and getting hung up in SOST. Can anyone please tell me whether we can use SAP Solution Manager to monitor outbound email?

What version of Solman are you using ? Check in t-code Rz20 >ccms monitor template of satelliate system , there would be option to monitor your outbound mails .You can sutomise your monitorig metrics in solman 7.1 else in 7.01 you use auto reaction methods to monitor .
Regards
Jay

Define Service Desk Destination in the Solution Manager System (Dump creen)

hi,
in SPRO when i click on Define Service Desk Destination in the Solution Manager System
i got dump screen with the error below
any help?
Runtime Errors         SAPSQL_EMPTY_TABNAME
Except.                CX_SY_DYNAMIC_OSQL_SYNTAX
Date and Time          13.07.2008 14:05:57
Short text
    A dynamically specified FROM clause has an unexpected format.
What happened?
    Error in the ABAP Application Program
    The current ABAP program "SAPLSHI2" had to be terminated because it has
    come across a statement that unfortunately cannot be executed.
Error analysis
    An exception occurred that is explained in detail below.
    The exception, which is assigned to class 'CX_SY_DYNAMIC_OSQL_SYNTAX', was not
     caught in
    procedure "STREE_READ_NODE_GENER" "(FUNCTION)", nor was it propagated by a
     RAISING clause.
    Since the caller of the procedure could not have anticipated that the
    exception would occur, the current program is terminated.
    The reason for the exception is:
    The running ABAP program attempted to execute an Open SQL statement in
    which a FROM clause was specified dynamically in the field "TABLE_NAME". In
     this
    FROM clause, either a table name after a join operator is missing, or an
     alias name after the key name "AS". The field "TABLE_NAME" could be empty as
    well.
regards

Hi,
I am facing the same problem. What is SP15 ?
Is there any SAP Note that can be applied to correct this ?
Thanks.

Error in RFC & to Solution Manager System

Hi,
Error in RFC & to Solution Manager System
can anyone tells me why this error occurs???
With regards
kulwinder

FYI
We have just had same issue thaat in certain scenarios with RFC communication BACK to Solution Manager from Satellite system we got the error. We resolved this by looking at the RFC user used in the BACK connection (i.e. SOLMAN<SID>) on the Solution Manager and changing the user type from communications.
Hope this helps someone else, I spent ages digging around for an answer to such a simple fix
Paul

Support message not getting reflected in Solution manager system

Hi,
In satellite system support message is getting created, message number"...." successfully created in service desk.
When i check in solution manager system in crm_dno_monitor the message that i created in satellite system is not getting reflected in solution manager. I removed the varients and then executed . The result is still the same.
Service desk was configured from our Development system (Client 320) to solution manager. I wanted the support desk to work from my another cleint in same system to Solution manager.
What can be the possible problem.
Thanks & Regards,
Balaji.S

Hi Gurus,
Issue got resolved, the problem was with the variant which was assigned as default for the tcode.
Thanks & Regards,
Balaji.S

Solution Manager - System Monitoring

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