Solution manager-third party tracking tools conectivity

Question

Hi All,
How to connect solution manger to third party issue tracking tools to get fake data  in solution manager and update the same?
Thanks in advance
vasumathi

Answer 1

Hi Murali Narayanan   
If you wan to achieve monitoring from technical perspective, the way that was introduced by shivjansi might be the option.
If you want to check the entry of specific table in stand alone MSSQL to ensure the business process that use MSSQL
stand alone DB, you can use BPMon remote DB monitoring that enables monitoring of non ABAP/ non SAP that supported
by netweaver like MSSQL, Oracle, DB2.
By using this function, you can monitor the entry of your stand alone SQL server.
For example, stand alone SQL Server has some table that contains some error,
or there is  application table and in one row that it indicates error or  completeness.
Now if you want to check these error document or incomplete document  in the DB,
you can use BPMon remote DB monitor.
By monitoring this, you can ensure whether there is issue in your business or not.
You can find out how to setup from following link.
http://service.sap.com/bpm
->technical detail ->Setup Guide for non-ABAP/non-SAP
P14 (The monitoring object u201CGeneric Table Entry Counter for remote DBu201D (NATABCNX) )
is related description.
(In the document, it also introduce some other way using web service).
Also in same link, you can find out other document like how to setup BPMon.
Also there is some blog about table entry counter. it is for SAP ABAP system.
But the function is more or less same for remote DB.
So you can also check following blog to have more understandable image.
/people/volker.vongloeden/blog/2010/07/16/create-your-own-customer-specific-key-figure-for-business-process-monitoring-within-5-minutes
Best Regards
Keiji