Solution manger down due to disp+work down and j2ee is not starting.

Question

Message:
Dear All i am having big problem our solution manager is down kindly help me to solve this problem. system configuration: solution manger 7.01 ehp1 this was upgraded from nw04s a year back .
yesterday iwas trying to upgrade from sp19 to sp24 then when i try to connect jspm then the problem started.
1. when i ran JSPM it was asking for SDM password and i have provided the password and i am 100 % sure it is the correct password. but still the sytem is not accepting the password.
2. at the same time i tried config tool but it is giving an error message (error while connecting DB)
3.now i want to uninstall solman and restore the DB but even sapinst is giving error below is the error from sapinst_dev. TRACE Running with toplevel file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/toplevel.xml TRACE Running with dialog file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/dialog.xml TRACE Running with keydb file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/keydb.xml TRACE Opened iaejs701.dll TRACE Opened iacdlib701.dll TRACE Opened iaccdlib.dll TRACE Opened iapasswdman701.dll TRACE This is SAPinst, version 701, make variant 700_REL, build 844351 compiled on Aug 9 2006, 07:13:26 TRACE \[synxcaccmg.cpp:640\] CSyADsPath::fromString(INT\gsmadm) Account INT/gsmadm has ADS path 'WinNT://INT/gsmadm' TRACE \[synxcaccnt.cpp:967\] iastring CSyAccountImpl::getSID(IUnknown* pUnk) const gsmadm has SID S-1-5-21-1482476501-1715567821-1801674531-7805 TRACE \[synxcuser.cpp:1088\] CSyUserImpl::isExistingOnOS() existence check for user gsmadm returned true. TRACE \[syxxccache.cpp:208\] CSyAccountCache::getUserImpl(name="INT\gsmadm", sid="", create=false, ISyProgressObserver* ) inserted account (gsmadm, S-1-5-21-1482476501-1715567821-1801674531-7805, USER) into the accountcache. TRACE \[syxxsyshlp.cpp:175\] syslib::logSystemState() Process environment =================== Environment Variables ===================== = C:=C:\Program Files\sapinst_instdir\SOLMAN\LM\UNINSTALL\AS = E:=E:\solmansoftware\INSTMASTER\IM_WINDOWS_I386 ALLUSERSPROFILE = C:\Documents and Settings\All Users APPDATA = C:\Documents and Settings\gsmadm\Application Data CLIENTNAME = 1DXBHOITALTA795 ClusterLog = C:\WINDOWS\Cluster\cluster.log CommonProgramFiles = C:\Program Files\Common Files COMPUTERNAME = SAPSOL01 ComSpec = C:\WINDOWS\system32\cmd.exe DBMS_TYPE = mss FP_NO_HOST_CHECK = NO HOMEDRIVE = C: HOMEPATH = \Documents and Settings\gsmadm JAVA_HOME = C:\j2sdk1.4.2_11 lib = C:\Program Files\SQLXML 4.0\bin\ LOGONSERVER =
1DXBSFDCADR02 MSSQL_DBNAME = GSM MSSQL_SCHEMA = gsm MSSQL_SERVER = SAPSOL01 NUMBER_OF_PROCESSORS = 4 OS = Windows_NT Path = C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;D:\usr\sap\GSM\SYS\exe\uc\NTI386;E:\usr\sap\GSM\SYS\exe\uc\NTI386 PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE = x86 PROCESSOR_IDENTIFIER = x86 Family 6 Model 15 Stepping 6, GenuineIntel PROCESSOR_LEVEL = 6 PROCESSOR_REVISION = 0f06 ProgramFiles = C:\Program Files SAPEXE = D:\usr\sap\GSM\SYS\exe\uc\NTI386 SAPINST_EXEDIR_CD = E:/solmansoftware/INSTMASTER/IM_WINDOWS_I386 SAPLOCALHOST = sapsol01 SAPSYSTEMNAME = GSM SESSIONNAME = RDP-Tcp#1 SystemDrive = C: SystemRoot = C:\WINDOWS TEMP = C:\WINDOWS\TEMP\1 TMP = C:\WINDOWS\TEMP\1 USERDNSDOMAIN = INT.GULF-NEWS.COM USERDOMAIN = INT USERNAME = gsmadm USERPROFILE = C:\Documents and Settings\gsmadm windir = C:\WINDOWS User: INT\gsmadm, Id: S-1-5-21-1482476501-1715567821-1801674531-7805 Working directory: C:\Program Files\sapinst_instdir\SOLMAN\LM\UNINSTALL\AS Current access token ==================== Could not get thread token. Last error: 1008. I assume that no thread token exists. Got process token. Privileges: Privilege SeBackupPrivilege, display name: Back up files and directories, not enabled. Privilege SeRestorePrivilege, display name: Restore files and directories, not enabled. Privilege SeShutdownPrivilege, display name: Shut down the system, not enabled. Privilege SeDebugPrivilege, display name: Debug programs, not enabled. Privilege SeAssignPrimaryTokenPrivilege, display name: Replace a process level token, not enabled. Privilege SeLockMemoryPrivilege, display name: Lock pages in memory, not enabled. Privilege SeSystemEnvironmentPrivilege, display name: Modify firmware environment values, not enabled. Privilege SeIncreaseQuotaPrivilege, display name: Adjust memory quotas for a process, not enabled. Privilege SeChangeNotifyPrivilege, display name: Bypass traverse checking, enabled. Privilege SeRemoteShutdownPrivilege, display name: Force shutdown from a remote system, not enabled. Privilege SeTcbPrivilege, display name: Act as part of the operating system, not enabled. Privilege SeUndockPrivilege, display name: Remove computer from docking station, not enabled. Privilege SeSecurityPrivilege, display name: Manage auditing and security log, not enabled. Privilege SeTakeOwnershipPrivilege, display name: Take ownership of files or other objects, not enabled. Privilege SeLoadDriverPrivilege, display name: Load and unload device drivers, not enabled. Privilege SeManageVolumePrivilege, display name: Perform volume maintenance tasks, not enabled. Privilege SeSystemProfilePrivilege, display name: Profile system performance, not enabled. Privilege SeImpersonatePrivilege, display name: Impersonate a client after authentication, enabled. Privilege SeSystemtimePrivilege, display name: Change the system time, not enabled. Privilege SeCreateGlobalPrivilege, display name: Create global objects, enabled. Privilege SeProfileSingleProcessPrivilege, display name: Profile single process, not enabled. Privilege SeIncreaseBasePriorityPrivilege, display name: Increase scheduling priority, not enabled. Privilege SeCreatePagefilePrivilege, display name: Create a pagefile, not enabled. Groups: Group count: 15 \LOCAL S-1-2-0 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED BUILTIN\Administrators S-1-5-32-544 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SE_GROUP_OWNER \Everyone S-1-1-0 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED BUILTIN\Users S-1-5-32-545 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED INT\Domain Users S-1-5-21-1482476501-1715567821-1801674531-513 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED INT\SAP_GSM_GlobalAdmin S-1-5-21-1482476501-1715567821-1801674531-7807 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED NT AUTHORITY\INTERACTIVE S-1-5-4 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED INT\CERTSVC_DCOM_ACCESS S-1-5-21-1482476501-1715567821-1801674531-7112 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SE_GROUP_RESOURCE SAPSOL01\SAP_LocalAdmin S-1-5-21-3396065928-4188363256-2833855170-1012 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SAPSOL01\SAP_GSM_LocalAdmin S-1-5-21-3396065928-4188363256-2833855170-1013 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED NT AUTHORITY\Authenticated Users S-1-5-11 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED BUILTIN\Remote Desktop Users S-1-5-32-555 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED NT AUTHORITY\REMOTE INTERACTIVE LOGON S-1-5-14 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED \ S-1-5-5-0-340695 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT S

Answer 1

No Ty. Pid      Status  Cause Start Err Sem CPU    Time  Program          Cl  User         Action                    Table
0 DIA     5452 Ended         no      1   0        0                                                                         
1 DIA     4224 Ended         no      1   0        0                                                                         
2 DIA     4316 Ended         no      1   0        0                                                                         
3 DIA     2124 Ended         no      1   0        0                                                                         
4 DIA     5108 Ended         no      1   0        0                                                                         
5 DIA      468 Ended         no      1   0        0                                                                         
6 DIA      756 Ended         no      1   0        0                                                                         
7 DIA     2204 Ended         no      1   0        0                                                                         
8 DIA     5084 Ended         no      1   0        0                                                                         
9 DIA     4760 Ended         no      1   0        0                                                                         
10 UPD     4728 Ended         no      1   0        0                                                                         
11 UPD     5284 Ended         no      1   0        0                                                                         
12 ENQ     4992 Ended         no      1   0        0                                                                         
13 BTC     5264 Ended         no      1   0        0                                                                         
14 BTC      672 Ended         no      1   0        0                                                                         
15 SPO     5672 Ended         no      1   0        0                                                                         
16 UP2     5316 Ended         no      1   0        0                                                                         
Dispatcher Queue Statistics               Mon Jan 24 06:36:23 2011
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
2
2000
5
5
--------++++--
+
DIA
5
5
2000
5
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id          12
wake_evt_udp_now     0
wake events           total     8,  udp     5 ( 62%),  shm     3 ( 37%)
since last update     total     8,  udp     5 ( 62%),  shm     3 ( 37%)
Dump of tm_adm structure:               Mon Jan 24 06:36:23 2011
=========================
Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)
Workprocess Comm. Area Blocks               Mon Jan 24 06:36:23 2011
=============================
Slots: 300, Used: 1, Max: 1
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:28 2011
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >sapsol01_GSM_01                         < (normal)
DpJ2eeDisableRestart
MsIDelService: delete service J2EE for myself
NiBufSend starting
NiIWrite: hdl 3 sent data (wrt=161,pac=1,MESG_IO)
MsINiWrite: sent 161 bytes
send msg (len 110+51) to name           MSG_SERVER, type 0, key -
MsSndName: MS_DEL_PROPERTY ok
Send 51 bytes to MSG_SERVER
MS_DEL_PROPERTY : asynchronous call
send MsDelService(J2EE) to msgserver
DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=4664)
killing process (4664) (SOFT_KILL)
ERROR => DpProcKill: kill failed [dpntdisp.c   371]
DpIJ2eeShutdown: j2ee state = SHUTDOWN
SiSelNClear: set events of sock 1464 to: ---
SiSelNRemove: removed sock 1464 (pos=2)
SiSelNRemove: removed sock 1464
NiSelIRemove: removed hdl 2
DpDelSocketInfo: del info for socket 2 (type=7)
NiICloseHandle: shutdown and close hdl 2 / sock 1464 - sock -1
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: hdl 3 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes
Stop gateway
killing process (1144) (SOFT_KILL)
Stop icman
killing process (3852) (SOFT_KILL)
Terminate gui connections
wait for end of work processes
wait for end of gateway
[DpProcDied] Process lives  (PID:1144  HANDLE:1472)
waiting for termination of gateway ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:29 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died  (PID:1144  HANDLE:1472)
wait for end of icman
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:30 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:31 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:32 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:33 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:34 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:35 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:36 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:37 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:38 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:39 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives  (PID:3852  HANDLE:1476)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1501
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jan 24 10:36:40 2011
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died  (PID:3852  HANDLE:1476)
[DpProcDied] Process died  (PID:4664  HANDLE:1456)
DpStartStopMsg: send stop message (myname is >sapsol01_GSM_01                         <)
DpStartStopMsg: Write AD_STARTSTOP message with type=  0, name=sapsol01_GSM_01     , sapsysnr= 1, hostname=sapsol01                                                       
AdGetSelfIdentRecord: >                                                                           <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 189 bytes
NiBufSend starting
NiIWrite: hdl 3 sent data (wrt=562,pac=1,MESG_IO)
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name                    -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 received data (rcd=114,pac=1,MESG_IO)
NiBufIIn: NIBUF len=114
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -
DpHalt: received 4 bytes from message server
NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 3 recv would block (errno=EAGAIN)
NiIRead: read for hdl 3 timed out (0ms)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server