Solution to excess charges for Mobile Enhanced SMS

Finally some good news. I was originally told by a Telstra staff member in November that the reason for these charges, was that my son was using premium services or entering competitions. I checked with him and he assured me that he wasn't, so just before Christmas I decided to call Telstra again re these charges and actually spoke with Sylvia at the call centre and guess what? Sylvia knew exactly what I was talking about and gave me an easy fix solution right there and then. All I had to do was go to message settings and untick delivery reports, (how easy was that). Without asking Sylvia also processed a credit for the $51.60 on my previous bill.True to her word my bill arrived this morning with the credit and no additional Mobile enhanced SMS fees. Thank you Sylvia wherever you are

Thanks ChelseaDame for this solution regarding these charges that have suddenly appeared on my bill. I had ticked the box to receive delivery reports as I have been trying to troubleshoot on sms issues that I have been experiencing sine the 1/5/12..... which is still not sorted, regardless of the barrage of tests that I have conducted...... I will now untick this box to avoid additional costs being incurred - especially as I am currently running close to my cap limit due to the increase in texts that I have needed to make to sort the sms issue, I certainly was not aware that I would be charged a fee for this feature & will take this up with Telstra when I receive the call from the Tech Support Team. Thanks again for the background info :-)

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Connected to wifi but at midnight I am charged for "mobile data" on 3G (iPhone 4s)

I am on the Vodafone network and housebound. My iPhone 4s is connected to internet via wifi.
I have been incurring huge charges from Vodafone as a result of "mobile data downloads" ...which always occur at midnight when I am connected by wifi
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I have international carrier charges for sms use when activating imessage would this be correct?

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Well definitly give live chat a try.
If after that and having already phoned them, you can still not get anywhere, maybe contact the mods using this form:
If you fill in this form: http://bt.custhelp.com/app/contact_email/c/4951 with a link back to your post for ref, the mods will get back to you. it can take up to 3 days.
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Solution to excess charges for Mobile Enhanced SMS

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