Solution who encounter 'Setup does not detect Sound Blaster .....' error msg during installat

For those who encounter 'Setup does not detect sound blaster audio in the system' error upon installing from the installation CD. You can try the steps below that work for me. It seems Windows have lock on to the sound card with an incorrect ID thus the installation CD are not able to correctly identify the card. Be sure to do a backup copy of the registry first incase something goes wrong since we are editing the registry.
. Go to Start-Run and type in 'regedit' to start the registry editor application.
2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\P CI.
3. You should see listing with 'VEN....'. Expand them by clicking on the + icon and then see if it's listed as unknown or Creative related stuff. Keep note of them.
4. Right click on those 'VEN......' listing that you have noted earlier and select full permission. Ensure that full control are selected. Now delete all those listed as unknown or Creative related stuff.
5. Exit registry editor and reboot. Try using the installation CD again.
Hope it hel
ps.
Message Edited by BadBoy on 05-22-2005 09:5 PM

I only have this problem when i try to install <A href="]Li'veDrvUni-Pack(ENG).exe[/url] ... That driver pack also says that the drivers from cd are the newest ... :S !

Similar Messages

Setup does not detect Sound Blaster ca

Same old story, I suppose. Formatted a Pentium 4 and reinstalled WinXP Home SP2 and the system is having problems identifying the card (a Li've! Digital 5. SB0220). There are two "Multimedia Audio Controller"s and one "PCI Simple Communications Controller" under "(?) Other Devices" in the Hardware Manager. I don't have any SB CDs or anything like that, since we got the computer years ago. "SBL5DL_DRVPACK_LB.EXE" refuses to recognize that there is any SB card on the dri've. Any ideas?

Never mind. Guess the "newbie" title is warranted. I finally got it working. My only regret is that the first thing the card played was Ricky Martin. Best wishes.

DVD-Audio and "can not detect sound blaster card" with Audigy2 Va

I recently purchased an "Audigy2 Value" card from an eBay user, because I recently purchased some DVD-Audio discs. I downloaded the Audigy2 drivers from the website, and the Creative MediaSource player. 5. Surround sound worked fine for me, though sometimes the driver would reset to the default 2/2. sound and I would have to re-select 5. sound, which was annoying.
Then I was completely unable to get the MediaSource player to recognise my DVD-Audio discs, and the EAX functionality of the player would never work. The EAX logo never appeared in the player. When I tried installing the MediaSource player from an install disc, I got the message "can not detect sound blaster card". Then I discovered the world of EEPROM problems.
I followed advice from some other threads, including using ScanPCI to get information on the card, which yielded the following result.
When installed on my machine (Asus A7A266 motherboard) the ScanPCI reads:
Vendor 02h Creative Labs
Device 0008h Unknown
Command 0005h (I/O Access, BusMaster)
Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
Revision 00h, Header Type 00h, Bus Latency 20h
Self test 00h (Self test not supported)
PCI Class Multimedia, type Audio
Subsystem ID 0002h Unknown
Subsystem Vendor 02h Creative Labs
Address 0 is an I/O Port : 0000A800h
System IRQ 5, INT# A
New Capabilities List Information :
Power Management Capabilities
Supports power state D2
Supports power state D
Current Power State : D0 (Device fully-operational, no power saving)
On another machine (specs unknown, it's a "house pc") I got this (with 3 entries!):
Vendor 02h Creative Labs
Device 0002h EMU0K Audio Chipset (SB Li've!)
Command 0004h (BusMaster)
Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
Revision 04h, Header Type 80h, Bus Latency 20h
Self test 00h (Self test not supported)
PCI Class Multimedia, type Audio
Subsystem ID 002002h CT4850 SBLi've! Value
Subsystem Vendor 02h Creative Labs
Address 0 is an I/O Port : 00009000h
New Capabilities List Information :
Power Management Capabilities
Current Power State : D0 (Device fully-operational, no power saving)
Vendor 02h Creative Labs
Device 7002h PCI Gameport Joystick
Command 0004h (BusMaster)
Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
Revision 0h, Header Type 80h, Bus Latency 20h
Self test 00h (Self test not supported)
PCI Class Input, type Other
Subsystem ID 002002h PCI Gameport Joystick
Subsystem Vendor 02h Creative Labs
Address 0 is an I/O Port : 00008800h
New Capabilities List Information :
Power Management Capabilities
Current Power State : D0 (Device fully-operational, no power saving)
Vendor 02h Creative Labs
Device 0008h Unknown
Command 0004h (BusMaster)
Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
Revision 00h, Header Type 00h, Bus Latency 20h
Self test 00h (Self test not supported)
PCI Class Multimedia, type Audio
Subsystem ID 0002h PCI Gameport Joystick (Guess Only!)
Subsystem Vendor 02h Creative Labs
Address 0 is an I/O Port : 00008400h
New Capabilities List Information :
Power Management Capabilities
Supports power state D2
Supports power state D
Current Power State : D0 (Device fully-operational, no power saving)
(Just a note: above you can clearly see that it does not say I have an Audigy, it thinks it is a SBLi've. Is this normal? The card IS an Audigy 2, it says so on the card.)
So, I put the card back on my own PC, thinking this has fixed my EEPROM, but I get the same as before. Subsystem ID 0002h. And of course the install software will not detect the card.
I realise that I could go back to using the web drivers, but this still leaves me with MediaSource not recognising the card and not enabling DVD-Audio or EAX, which is why I bought the card in the first place!
I have heard that the VIA chipset is possibly to blame for the EEPROM problems on the Audigy cards, and certainly it seems like it is not permanent, since it gave different information on the other PC. So now I am seriously considering getting a new motherboard.
Do other motherboards cause this same problem? I don't want to buy another board and get the same trouble. All I want is to be able to install my MediaSource and have it recognise my card so I can listen to my DVD-Audio discs.
Cheers,
Russ.

Figured out my problem. Installing the drivers from the web to begin with was a bad idea. They just did not work properly with the card.
The "card not found" problem has gone as well, after installing it in another PC. I am also using the proper install disc now, as the other one I was using turned out to not be for the Audigy 2 value after all, but was an Audigy 2 install disc. That easily explains the "Card not found" error. The differing results from the ScanPCI program are still bizarre, though.
Thanks to all of the people on the forum who posted information in other threads to help me deal with this issue. For now I am sticking with the original drivers from the disc and I am not upgrading.

Could not detect Sound Blaster Audio Card on xp sp2 Sys

I have Audigy Platinum and trying to install to a recently re-installed windows xp sp2 system. On my previous install everything was working fine and now I am looking to install the newest drivers and the error comes up [color="#ff3300">"could not detect Sound Blaster Audio Card on system". The strange thing is windows recognizes the card and will install it's drivers, but when I go to install the latest driver update I get the error. In addition, I also tried to run the install from my original disk.
I also?un-installed the devices showing? in the windows device manager, then tried and the same error, I even tried it in safe mode. Any ideas?Thanks and Advance,Mikel

Yes i think the real lesson here is not to buy creative,. i have the same problem with their junky card, so i guess ill just have to take buisness somewhere else. if you all do the same perhaps the threat of them going out of buisness will have them deal with their problems. if not atleast we saved others the headache of learning this lesson.

Can not detect Sound Blaster Audigy 2 on this sys

Im having trouble install drivers (apart from the old CD ones and some out of date ones) all the latest drivers or beta drivers say they cannot detect my card. I have an Sound Blaster Audigy 2 OEM which i bought nearly 2 years ago. I've tried swapping it to a different pci slot but makes no different Constant crashes when playing openal games. Even if i install the lates openal file. But i need to find out why i can't install the newest drivers and why they say i haven't got an audigy 2 when i have. In my device manger even says that its an "Creative SB Audigy 2 (WDM)" My system is as follows...
Windows XP Proffesional SP2 32Bit
P4 3.0ghz
.25Gb DDR 400 Ram
Geforce 6800 Ultra 256Mb
Asustek P4P800-E Deluxe Motherboard
Creative Sound Blaster Audigy 2 OEM
PCTV Rave TV card
Please some one help me, it will be greatly appreciated. If you need anymore info please let me know ( i may uninstall and remove the tv card just to get it off my list of perhaps the audio part of the tv card could be interfering ?)Message Edited by Alexia on -2-2005 :52 PM

I am getting the exact same problem. Just downloaded the "Creative Sound Blaster Audigy unified series Beta driver with OpenAL support 2.08.0002" for my soundcard which is an Audigy 2 OEM (Model No. SB0240).
I am using WIndows Media Center Edition 2005, but when I try to install the beta drivers, I get the following error message:
"Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed before running this setup program
Setup will exit."
My Device Manager shows Creative SB Audigy 2 (WDM) with driver version as follows:
Driver Provider: Creative
Driver Date: 23/06/2004
Driver Version: 5.2..444
I am currently hearing sound fine (so the soundcard is installed correctly), but the sound keeps cutting out from games that use OpenAL.
Anyone else getting this problem? How did you fix it's

Setup does not detect my Audigy c

Trying to install the newest Audigy drivers, setup says no supported device is installed and exits. Anyone else have this problem? I have the Audigy 2 ZS installed.Message Edited by davwilli on 07-20-200702:26 AM

Check and see if?the card is?recognized in the control panel device manager, then make sure that?any?other?sound hardware is disabled. Beyond that I'd need more info.

Windows XP does not recogized Sound Blaster Audilogy 2 Platinum c

I upgraded to windows XP professional. I used the creatli've installation CD to install software. Creative Media Source will install. Audigy part will not install. Computer states, "Sound Card not Recognized. Make sure sound card is installed properly." I have sound and can listen to and record music but cannot record from external source. It worked great with windows ME. Anyone have any suggustions. They would be greatly appreciatd.

Hi zbigniewb,
You may want to contact Support for further assistance. Click on "Contact Us" from this page.
Regards,
Colin-CL

Can not detect sound blaster c

ok, i've read all the posts and nothing helped. I have an audigy gamer and also audigy 2 zs plat. pro both i get the message :
"s on your system please make sure your cards installed correctly before running this program now exiting"
My heads about to explode dealing with this *poop* what is the problem? when i first got the cards they installed perfectly fine.. then i downloaded and installed the beta drivers and didnt like them so removed them and tried installing the origional ones. but now I get that message..WTF...Please help asapMessage Edited by Ih8creative on 2-5-2005 0: AM

Creative is horrible when it comes to support! They still haven't figured out how to solve the no card issue. Luckily, I now know how to solve it, thanks to a fellow card owner.
This is what you need to do to update your drivers for your card:
. Uninstall your current drivers
2. Shut down the PC and pull the card out and try to put it in a different pci slot. If you do not have another slot available just remove it and place it back in to the same slot making sure there is no dust in the slot first. I recommend using compressed air, although it's not necessary.
3. Your card should be recognized by the PC when starting up. Install the drivers that came with the CD.
4. Download the drivers from this site, if you need info on what exactly to download just ask and I'll try to help. You will not be able to install the drivers by clicking on the .exe file you just downloaded because it will give you that same stupid error, so on to step 5.
5. Using a program like winrar (trial version can be downloaded) extract the files from the .exe file.
6. Looking into the files you just extracted you should see a folder that says "Drivers". Click on that folder and then find the file that says "CTZAPXX.exe". After clicking on that it will start to install the updates.
This should work... it did for me. Any other audio update you want to do from now on will have to be done this way.

Setup could not find sound blaster card Audigy on your system, But I'ts there, can anyone he

Still having problems, card works fine , no conflicts, onboard soundcard disabled, but can't install software, I have the same system that it has always worked fine on, only difference is I have bought Windows XP Media Edition, It's a Audigy Platinum EX. KX Manager Works Fine, Even the remote So any guesses guys

halo234 wrote:
I can't find ctpanel.exe anywhere. I search all my HD's. I must applogies as when I reffered to the other driver I meant the ones from the creatve download site. Such as SBA2_PCWDRV_LB__84_55-R or SBA2_BETADRV_US_2_05_0000. The only I have managed to install is SBA2_EAX4DRV_0303.Message Edited by halo234 on 09-09-2005 09:03 PM
You find the ctpanel.exe from path SBA2_EAX4DRV_0303\Drivers\WDM\COMMON when you extract the installation packege to your HD, using WinRar.
You get the latest drivers for your card from station-drivers.
Extract the driver package to your HD and install drivers using CTZAPXX.EXE found on path Drivers\Support\i386.
If you download and extract these new drivers, you find the ctpanel.exe from path
- creative-audigy-5.2.06.6-win32-64-whql\Drivers\wdm\common\i386 or
- creative-audigy-xfi-5.2.02.43-2kxp-whql\wdm\common\i386
(depending on which drivers you have) when you extract the package to your HD.
.jtp

Private Browsing feature does not respond when clicked. error msg is found in error console for PB under "tools" what happened?

This is the msg found in error console under the "tools" drop down box: line 42 and it gives a link to a file on my hard drive the file is labeled: nsSessionStartup.js
Basically what happens is this: When I click on "start private browsing" nothing happens. It used to popup a notification telling me about PB and then it would sh0w (private browsing) in the top window bar. now... nothing. what happened?

Are you sure that you don't have Private Browsing enabled when Firefox is opened? 
Tools > Options > Privacy = '''Automatically start Firefox in a private browsing session'''
With that setting selected there is no (Private Browsing) showing in the Title bar.

Z97 Xpower AC Not Support Sound Blaster Cinema 2

Hello friends and Engineers
Creative's sound on the motherboard is not working
does not detect sound card
1-latest driver install
2-Replacement window
3-Older Driver
Nothing!!!
Does anyone know where is the problem?
Does anyone have encountered the same problem?
tanx for Helping

Quote from: Nichrome on 20-September-14, 02:32:55
Hi,
Did you try to use driver placed on the CD that came with motherboard?
Also it's not really a sound card, is it? It's simple integrated sound as every motherboard has.
Yes I know it's not real audio
But the problem is because the motherboard does not recognize the sound card.
With the installation CD did not work,
I install the driver cd but still not right
If it's not reported any problems
Sound card is the perfect motherboard
But the utility has a special charm for surround sound
Anyway, thank you

Setup could not detect any Sound Blaster Audigy card on your system

Hi from Barcelona!
I've a Soun Blaster Audigy card (Model: SB0090)
I tried to install the Audigy software and drivers from the original product CD but Setup was unable to find Augigy hardware and halted the installation!
"Setup could not detect any Sound Blaster card on your system. Please ensure that your Sound Blaster hardware is properly installed before running this Setup program"
By the way. Manually the sound drivers can be installed working only front speakers of the 5. Creative system
I tried a clean installation of Windows XP and Windows 2000 PRO (reformatted the hard dri've) but Audigy install CD still could not find Audigy hardware.
I've changed the card to a different PCI slot with the same results!!! Damaged?
What is happening? I need a solution!! Many users have this problem to with other Sound Blaster cards and models...

ADSLNEW wrote:
It seems to be an important BUG of Creative Sound Blaster Audigy cards related with EEPROM!!!
Yes, indeed, that is my theory as well. After much ****hing and on-line research, it seems that this problem has been around since 2002. From Creative Labs point of view, it appears they view this as "pilot error" -- the user has installed the card in a system that is not fully compliant with the latest standards -- specifically Microsofts ACPI (configuration and power management). A wide variety of configurations and/or actions seem to cause the PCI subsystem ID in the Audigy EEPROM to be erroneously overwritten -- including certain older motherboards, certain older PCI cards, and perhaps other actions.
Once the subsystem ID in the EEPROM is overwritten and has garbage information, many or all of the Creative applications cease working and various sound problems can arise. Attempts to reinstall the driver or update to the latest driver consistently fail becuase of the dreaded "Setup could not detect any Sound Blaster Audigy card in your system..." error message.
There appear to be four fixes:
) Get a replacement Audigy card from Creative, but only after you perform their prescribed troubleshooting steps to prove that the card is indeed the source of the problem. Apparently, the steps include installing the card in another PC. Apparently, Creative in Europe is more willing to replace your card than Creative in the US. It's up to Creative Labs whether or not they issue you an RMA ("Return Material Authorization").
However, this fix will fail if the root causes of the EEPROM error are not corrected. Apparently, Creative Tech Support isn't always a foolproof source of guidance, so the burden is on you. The root cause MUST be corrected before the new card is installed, or the same problem will happen all over again. Eliminating the root cause may involve replacing your motherboard, replacing other PCI cards, or manual configuration (disabling ACPI).
2) Reprogramming the EEPROM. This is for advanced PC owners only, because it involves desoldering the EEPROM, programming it, and resoldering (and even lifting some pins to prevent reprogramming). There are instructions on how to do this posted in the German Creative Labs discussion board, by a Russian (!). I have links for those who are interested.
3) Removing the Creative drivers and software (using Clean Sweep procedures and third party utilities), updating again using Windows XP SP2, then physically moving the card to different PCI slots (multiple times if necessary), until ACPI Bios writes the proper information into the EEPROM. You can then reload the drivers.
Again, the root causes of the problem must be removed or your fix will only be temporary (a day or two). This solution also seems to be very dependent on the specifics of your system (motherboard, PCI cards, etc.).
4) Some people have had success in by-passing the step in the driver installation process where they check for the Audigy card subsystem ID, using a utility called CTZAPxx on the installation CD. Then then manually install each of the applications they need to use.
5) Use the open source driver from the kX Project (http://kxproject.lugosoft.com/index.php). This driver (and associated utilities) does not depend on the detailed configuration of the card (i.e. they don't check subsystem ID) and appear to work fine even with cards with corrupted EEPROM.
This driver is aimed primarily at computer music applications, and opens up the on-card signal processing capabilities. The downside is that the Audigy 2 ZS does not have all of it's capabilities supported yet (e.g. Dolby Digital decoding, S/PIF passthrough, possibly some game sound features, THX, 24-bit recording, support for Hyperthreading CPUs, etc.). But scanning over the discussion boards, the user community seems to be MUCH happier with the performance and support associated with these drivers than with Creative's.
This is the direction I'm going. I'm not a big gamer and I don't really care about the latest in home theater audio performance. Basic 5. surround sound is all I care about, and I'm much more interested in computer music capabilities.
I have also lost faith in Creative Labs as a vendor to provide the support I want and need going forward. Just imagine if the Creative Labs were running the Space Shuttle program :smileysurprised:.

Set up from creative down load does not detect any sound blaster audigy mess

I have a sound blaster audigy with no installation cd. I installed the card to download the drivers. The detection software on the site said there was no creative product installed.
I downloaded the web update file and saved to my desk top. Ran the file after closinging all apps and got a message that there was no audigy detected. Reinstalled the card, same, did it again in another pci slot.
Tried finding a driver in xp, found one for soundblaster. No sound at all with this xp driver. I do not have intergrated sound on the abit k7rsa board. How do you install the driver if the set up program stops you because it does not see the device, and with no install cd? Thanks for any help.
Tony

I have the same problem. About a year ago I threw out all my driver cd's because they were really piling up and i figured i'd never need them because I've been able to download all the driver's i've ever needed from company websites.
NOT SO with Creative.
I have the Sound Blaster Audigy 2 Platinum (the one with the ports for the front of the computer). I recently had to reinstall my OS. I got the soundcard to work, but all the optional components I had before (like the ability to use the remote control to control sound, and the EAX console etc) are gone. I tried to download these components from the website (it's really hard to tell which is which, so i downloaded them all). They will NOT install! I keep getting the error message "Setup did not detect required components, Setup will exit" on all the download software.
This is extremely frustrating because I'm unable to setup the speakers properly (windows speaker settings don't really work).
I did manage to do the automatic update thing, but it only updates the core drivers.
PLEASE HELP!
I paid $200 bucks for this card (granted, that was a couple years ago), so I should be able to at least download the same software that came with the product!
Please have a professional (not an engineer without user interface experience) design the download area too...it is extremely difficult to understand what the individual components really do! At the very least, when you download them...they should work!
Thanks.

::"setup could not detect any sound blaster audigy on your system

Hej!
Har ominstallerat WinXP PRO och tappade bort ljudet helt! Datorn kan se ( via Windows update) att det ?ren ljudenhet installerad men kan inte hitta drivrutiner, gick d?refter in p? er sida och provade f?rst med manuell nedladdning men d? kommer ett felmed upp som lyderkonstigt t?nkte jag..Provade erat eget autodetect program men d?r hittade programmet r?tt!!
Produkter i ditt system:
Sound Blaster Audigy 2 ZS
Laddade ner och k?rde programmet och d? f?r jag medd IGEN!!....
Allts?:
Era program hittar mitt kort f?r att sedan INTE hitta mitt kort...
HJ?LP

mrbergman wrote:
Hej!
Har ominstallerat WinXP PRO och tappade bort ljudet helt! Datorn kan se ( via Windows update) att det ?ren ljudenhet installerad men kan inte hitta drivrutiner, gick d?refter in p? er sida och provade f?rst med manuell nedladdning men d? kommer ett felmed upp som lyder:"setup could not detect any sound blaster audigy on your system"..konstigt t?nkte jag..Provade erat eget autodetect program men d?r hittade programmet r?tt!!
Produkter i ditt system:
Sound Blaster Audigy 2 ZS
Laddade ner och k?rde programmet och d? f?r jag medd::"setup could not detect any sound blaster audigy on your system".. IGEN!!....
Allts?:
Era program hittar mitt kort f?r att sedan INTE hitta mitt kort...
HJ?LP
Hejssan
I think you understand english good enough (som ni alla svenskar brukar g?ra (b?ttre ?n vi finskar i alla fall)) so I just give a link to another thread on this forum.
This issue you're having, is quite common for Creative Audigy carrds (perhaps with OEM models mostly) if you just search this forum.
You can use those instructions to get some drivers installed to your card. Install drivers first and then all the Creative software you need.
You need WinRar being installed into your system to get driver package extracted. You can download it from http://www.winrar.de/edownload/winrar.html
Here is the link
.jtp

Setup could not detect any Sound Blaster Audigy 2 on your Sys

Here's the deal. I have used my Soundblaster Audigy 2 Platinum without incedent for a long time with the following box:
Asus A7V333
XP 800
.5 GB DDR 2700
I changed cases, but all of the components remained the same. Everything else went like clockwork, but no Audigy.
So I did a clean and replace of the drivers, however, I had no Audigy CD. I ordered the CD from Creative, but it looks to be a CD for the Audigy 2 XS...will this work for the Audigy 2 Platinum?
So when I go to run the CD, I get the following error:
Setup could not detect any Sound Blaster Audigy on your system.
Please ensure that your Sound Blaster Hardware is properly installed before running this Setup program
Setup will now exit.
I didn't change slots and the IRQ is still the same.
I can provide any additional documentation, i.e. screen shots of device manager, et al. to anyone interested in helping.
Also, if you li've in Chicago, I will get you drunk.
I am so irritated with this thing... I remember it being a pain in the @$$ to install the first time, but not like this.
Cheers,
-rob

Okay I ended up fixing this problem myself seeing as a lot of these forum topics just come to a dead end with no real resolution.
Let's get 'Creative' ...
I removed the reg entry hkey_local_machine/software/creative tech, removed all drivers, programs, and anything that even smelt faintly of creative.
Just to make sure I ran the CTZAPXX.exe on the cd and removed drivers again there also.
Then upon a swift reboot I used CTZAPXX.exe to install the drivers, ran the cd, unchecking the option at the bottom of the 'custom' install list to install windows drivers (as it had already been done)
Now I'm back in business
Though, all through the ages I've never had a creative soundcard, which hasn't given me trouble at some stage, man I even have shameful memories of my AWE64... Lift your game creative, you've got a great product line, just a pity the shoddy drivers sometimes let them down.
This post may be a little outdated, but it's really intended for all you googlers out there I really hope this fixes your problem!

Solution who encounter 'Setup does not detect Sound Blaster .....' error msg during installat

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