Solutions Center not working after IE 9 install

Windows 7 64-bit
HP 4500
HP Solution Center worked fine (over a home network)
Upgraded IE 8 to IE 9
Printer still works fine
HP Solution Center no longer opens. The following error message appears.
HP Solution Center cannot run because your device installation is not complete. Please plug in the USB cable or re-run the setup program from the installation CD for a network installation. If this does not complete the installation, or you do not have the CD, access the HP help files by clicking the Start menu.
I have checked my Flash Adobe and its current. I have uninstalled and re-installed the Solutions center 3 times and I still get the error. What do I do next? I need to scan.
This question was solved.
View Solution.

Hi Ms_Lumberjack,
Try using the scrubber built into the CD or Download.
From Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the L4uninstall.exe or .bat
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-80348-1&cc=us&dlc=en&lc=en&...=
10. Run the download to reinstall the printer
If software was downloaded and extracted to your system:
1. Type %temp% in the run or search for programs and files field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the L4uninstall.exe or .bat
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-80348-1&cc=us&dlc=en&lc=en&...=
10. Run the download to reinstall the printer
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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HP Solution Center not working

Product: HP C4580 All-in-One printer
Operating System: Vista Home Basic
Browser: Firefox 33.0
Shockwave Flash Player 15.0.0.189 plug-in installed
My problem:
When I try to start Solution Center, I get the following message:
This Program requires a missing Windows component
Progam: hpqdirec.exe
Publisher: Hewlett-Packard Company
Location: C\Program Files\HP\Digital Imaging\bin\hpqdirec.exe
My mention: The specified file exists in the specified location, (1,008 KB)
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This question was solved.
View Solution.

Your going to need to "scrubber" the software to remove everything. After running the scrubber your going to need
to reinstall the software. Heres the steps to run the scrubber:
Method 1: From Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
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http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77752-2&cc=us&dlc=en&lc=en...
10. Run the download to reinstall the printer
Method 2: If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
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8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77752-2&cc=us&dlc=en&lc=en...
10. Run the download to reinstall the printer
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