Solutions for access as ROOT for RAC DBA duties

Our Networking Team and Applications Team are going through some growing pains. We are trying to resolve what permissions should be given to a RAC DBA. Our RAC DBA is responsible for Oracle Clusterware, Oracle Automatic Storage
Management and Oracle RDBMS software. The OS, Server and Storage Subsystem are the responsibility of the System Administrator. We have the following Environment:
Production and Test (RAC)
Oracle Enterprise Linux 5 update 2
Oracle Clusterware 11.2.0.2 -- Grid Infrastructure
Oracle ASM 11.2.0.2
Oracle Database 11.2.0.2 EE
Development (Single Instance)
Oracle Enterprise Linux 5 update 2
Oracle ASM 11.2.0.2 -- Grid Infrastructure
Oracle Database 11.2.0.2 EE
As the RAC DBA, I have identified the following areas that require ROOT for RAC and Single Instance DB's; however, I understand there may be more:
diagcollection.pl
- diagnostic tool for Oracle Clusterware and may be requested by Oracle Support
ocrconfig
- to repair ocr configuration issue (add, replace and remove requires root)
srvctl modify
- required root to change ip address
tar
- TAR Grid Infrastructure Directory structure preserving files with ROOT ownership
cluvfy
- cluvfy fix it scripts need to run as ROOT
- some cluvfy commands under 11gr1 would only run properly for -post cfs check as ROOT in our last installation
ASM Libraries
- ROOT required to install and configure ASM libraries
fdisk - l
- this is used to see disks attached which is relevant when ASM disks are not mounted
/etc/sysconfig/oracleasm
- oracleasm loading configuration file
/usr/sbin/oracleasm
- to make disks available to ASMLIB (scandisks etc.)
/usr/sbin/asmtool
- asm config tool due to bug
asm cluster file system
- some commands require ROOT (mounting etc.)
- acfsutil
/var/log/messages
- loading errors ohas and oracleasm would be logged here
cvuqdisk
- needs to be loaded for new install
root.sh
- script needed to run at install, upgrades and patching
oraInstRoot.sh
- script needed to run at install
rootupgrade.sh
- upgrade script
roothas.pl
- upgrade script
ocrcheck
- check for ocr corruption
- corrupt check portion requires ROOT
- oracle local registry
Grid Infrstructure
- .runInstaller from Grid Infrastructure
- includes upgrades
asm configuration assistant (asmca)
- configuration of asm diskgroups
- vol mgr for asm disks
ocrconfig
- ocr configuration tool
- ocr import
- ocr export
- oracle local registry
ocrdump
- used to check ocr backup file
- oracle local registry
opatch
- patching grid control requires ROOT
crsctl
- Startup and Shutdown Oracle Clusterware, Oracle ASM and Database/Instance
- restore voting disk
- restore ocr
- set log for dynamic debugging
- check install periodically
srvctl
- modify nodeapps (ex. ip address change)
- add filesystem (acfs)
What solutions have people found so that RAC DBA can perform responsibilites yet not have ROOT password?

In all the environments I've worked in, I either had direct su access with knowledge of the root password or used sudo. I really can't imagine an environment that would require something other than either of those two options.
In places with stricter auditing requirements we used sudo in conjunction with the sudosh shell wrapper to log all activities to syslog, but this was used by everyone and not just the DBA
Is SUDO the only solutuion? Every command need to be entered into SUDO config files that necessitates ROOT access.
As I demonstrated in the other thread, giving the oracle user sudo access to files that are writable by the oracle user (eg. root.sh) gives them the ability to access to a root shell. It is good to implement a "minimum privileges necessary" policy in your organization but it has to be within reason. The minimum privilege necessary for running and maintaining CRS is root.
Edited by: AllYourDataBase on Apr 18, 2011 1:44 PM

Similar Messages

  • Tasks that require ROOT for RAC DBA

    Our Networking Team and Applications Team are going through some growing pains. We are trying to resolve what permissions should be given to a RAC DBA. Our RAC DBA is responsible for Oracle Clusterware, Oracle Automatic Storage
    Management and Oracle RDBMS software. The OS, Server and Storage Subsystem are the responsibility of the System Administrator. We have the following Environment:
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    ASM Libraries
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    fdisk - l
    - this is used to see disks attached which is relevant when ASM disks are not mounted
    /etc/sysconfig/oracleasm
    - oracleasm loading configuration file
    /usr/sbin/oracleasm
    - to make disks available to ASMLIB (scandisks etc.)
    /usr/sbin/asmtool
    - asm config tool due to bug
    asm cluster file system
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    - acfsutil
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    cvuqdisk
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    I'd like to say at the outset that this is a scenario and I am NOT in anyway choosing who does what. A simple -- not so simple -- discussion of roles and responsibilities and associated privileges. If you say that the System Administrator is managing the Grid Infrastructure then this would include all Clusterware and Storage Management (ASM) activities. The System Administrator would manage the OCR and Voting Disks, backups, integrity checks etc. The DBA would then only be responsible for adding the storage within the database itself like assigning tablespaces that reference ASM Disk Groups. This doesn't mean that the DBA can't see the ASM information in the database. The major challenge seems to give your DBA access to the OS, networking and storage tools to preliminarily investigate what they believe to be a OS, networking or storage issue. Without this crossover, your System Administrator may be doing work that is unnecessary. A DBA should have clear understandings of what performance the storage system, cpu, memory and networking should be providing and access to the tools that allow them to understand what side of the fence an issue resides.
    There seem to be choices for an organization.
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    I agree that there needs to be crossover regarding handling workload and issues. The agreements on roles and responsibilities shouldn't stop the crossover but they should help in understanding who is ultimately responsible for certain areas of the system and application.
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    0x94d531f5 dispatch_semaphore_wait + 36
    3   ???                      
    0x00fb47c2 0 + 16467906
    4   ???                      
    0x00fb4957 0 + 16468311
    5   ???                      
    0x00faa9c3 0 + 16427459
    6   ???                      
    0x00faab77 0 + 16427895
    7   ???                      
    0x00fa715f 0 + 16413023
    8   ???                      
    0x00fb3fa8 0 + 16465832
    9   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    10  libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib   
    0x94d4580a semaphore_wait_trap + 10
    1   libdispatch.dylib        
    0x94d53445 _dispatch_semaphore_wait_slow + 305
    2   libdispatch.dylib        
    0x94d531f5 dispatch_semaphore_wait + 36
    3   ???                      
    0x00fb471c 0 + 16467740
    4   ???                      
    0x00fb4890 0 + 16468112
    5   ???                      
    0x00fa13a2 0 + 16389026
    6   com.skype.skype          
    0x00374336 0x1000 + 3617590
    Thread 17:
    0   libsystem_kernel.dylib   
    0x94d4580a semaphore_wait_trap + 10
    1   libdispatch.dylib        
    0x94d53445 _dispatch_semaphore_wait_slow + 305
    2   libdispatch.dylib        
    0x94d531f5 dispatch_semaphore_wait + 36
    3   ???                      
    0x00fb471c 0 + 16467740
    4   ???                      
    0x00fb4890 0 + 16468112
    5   ???                      
    0x00fa13a2 0 + 16389026
    6   ???                      
    0x00dfb86b 0 + 14661739
    7   ???                      
    0x00d82728 0 + 14165800
    8   ???                      
    0x00dfbe22 0 + 14663202
    9   ???                      
    0x00fa715f 0 + 16413023
    10  ???                      
    0x00fb3fa8 0 + 16465832
    11  libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    12  libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib   
    0x94d457ce mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x94d44cac mach_msg + 68
    2   com.apple.CoreFoundation 
    0x97cf2f79 __CFRunLoopServiceMachPort + 185
    3   com.apple.CoreFoundation 
    0x97cf895f __CFRunLoopRun + 1247
    4   com.apple.CoreFoundation 
    0x97cf801a CFRunLoopRunSpecific + 378
    5   com.apple.CoreFoundation 
    0x97cf7e8b CFRunLoopRunInMode + 123
    6   com.apple.CoreMediaIO    
    0x9a25638f CMIO::DAL::RunLoop::OwnThread(void*) + 151
    7   com.apple.CoreMediaIO    
    0x9a24d928 CAPThread::Entry(CAPThread*) + 176
    8   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    9   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 19:
    0   libsystem_kernel.dylib   
    0x94d489ae kevent + 10
    1   ???                      
    0x00fad54d 0 + 16438605
    2   ???                      
    0x00fafde7 0 + 16448999
    3   ???                      
    0x00fa715f 0 + 16413023
    4   ???                      
    0x00fb3fa8 0 + 16465832
    5   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    6   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 20:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x970200d4 pthread_cond_timedwait$UNIX2003 + 70
    3   com.apple.JavaScriptCore 
    0x99e1e4b8 ***::ThreadCondition::timedWait(***::Mutex&, double) + 120
    4   com.apple.JavaScriptCore 
    0x9a035f63 JSC::BlockAllocator::blockFreeingThreadMain() + 115
    5   com.apple.JavaScriptCore 
    0x99e1c43c ***::threadEntryPoint(void*) + 76
    6   com.apple.JavaScriptCore 
    0x9a04b8a0 ***::wtfThreadEntryPoint(void*) + 16
    7   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    8   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 21:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x97020089 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.JavaScriptCore 
    0x99fa0aa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
    4   com.apple.JavaScriptCore 
    0x99fa099e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
    5   com.apple.JavaScriptCore 
    0x99e1c43c ***::threadEntryPoint(void*) + 76
    6   com.apple.JavaScriptCore 
    0x9a04b8a0 ***::wtfThreadEntryPoint(void*) + 16
    7   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    8   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 22:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x97020089 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.JavaScriptCore 
    0x99fa0aa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
    4   com.apple.JavaScriptCore 
    0x99fa099e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
    5   com.apple.JavaScriptCore 
    0x99e1c43c ***::threadEntryPoint(void*) + 76
    6   com.apple.JavaScriptCore 
    0x9a04b8a0 ***::wtfThreadEntryPoint(void*) + 16
    7   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    8   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 23:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x97020089 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.JavaScriptCore 
    0x99fa0aa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
    4   com.apple.JavaScriptCore 
    0x99fa099e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
    5   com.apple.JavaScriptCore 
    0x99e1c43c ***::threadEntryPoint(void*) + 76
    6   com.apple.JavaScriptCore 
    0x9a04b8a0 ***::wtfThreadEntryPoint(void*) + 16
    7   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    8   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 24:: WebCore: LocalStorage
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x97020089 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.JavaScriptCore 
    0x99e1e483 ***::ThreadCondition::timedWait(***::Mutex&, double) + 67
    4   com.apple.WebCore        
    0x032af45a ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 74
    5   com.apple.WebCore        
    0x0281facd WebCore::StorageThread::threadEntryPoint() + 157
    6   com.apple.JavaScriptCore 
    0x99e1c43c ***::threadEntryPoint(void*) + 76
    7   com.apple.JavaScriptCore 
    0x9a04b8a0 ***::wtfThreadEntryPoint(void*) + 16
    8   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    9   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 25:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib   
    0x94d47be6 __select + 10
    1   com.apple.CoreFoundation 
    0x97d3c650 __CFSocketManager + 1632
    2   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    3   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 26:
    0   libsystem_kernel.dylib   
    0x94d480ee __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x96f980ac _pthread_workq_return + 45
    2   libsystem_c.dylib        
    0x96f97e79 _pthread_wqthread + 448
    3   libsystem_c.dylib        
    0x96f7fdaa start_wqthread + 30
    Thread 27:
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x97020089 pthread_cond_wait$UNIX2003 + 71
    3   ???                      
    0x012de93f 0 + 19786047
    4   ???                      
    0x011dead7 0 + 18737879
    5   ???                      
    0x011debe6 0 + 18738150
    6   libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    7   libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 28:
    0   libsystem_kernel.dylib   
    0x94d478e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x96f9a280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x970200d4 pthread_cond_timedwait$UNIX2003 + 70
    3   ???                      
    0x012de56e 0 + 19785070
    4   ???                      
    0x012de6fa 0 + 19785466
    5   ???                      
    0x012de84b 0 + 19785803
    6   ???                      
    0x012de88b 0 + 19785867
    7   ???                      
    0x012d0260 0 + 19726944
    8   ???                      
    0x012d38b2 0 + 19740850
    9   ???                      
    0x012cd3a6 0 + 19714982
    10  libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    11  libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 29:
    0   libsystem_kernel.dylib   
    0x94d45822 semaphore_timedwait_trap + 10
    1   libdispatch.dylib        
    0x94d533e4 _dispatch_semaphore_wait_slow + 208
    2   libdispatch.dylib        
    0x94d531f5 dispatch_semaphore_wait + 36
    3   ???                      
    0x00fb471c 0 + 16467740
    4   ???                      
    0x00fb4890 0 + 16468112
    5   ???                      
    0x00fa13a2 0 + 16389026
    6   ???                      
    0x00dfb83e 0 + 14661694
    7   ???                      
    0x00df9694 0 + 14653076
    8   ???                      
    0x00dfbe22 0 + 14663202
    9   ???                      
    0x00fa715f 0 + 16413023
    10  ???                      
    0x00fb3fa8 0 + 16465832
    11  libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    12  libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 30:
    0   libsystem_kernel.dylib   
    0x94d4580a semaphore_wait_trap + 10
    1   libdispatch.dylib        
    0x94d53445 _dispatch_semaphore_wait_slow + 305
    2   libdispatch.dylib        
    0x94d531f5 dispatch_semaphore_wait + 36
    3   ???                      
    0x00fb471c 0 + 16467740
    4   ???                      
    0x00fb4890 0 + 16468112
    5   ???                      
    0x00fa13a2 0 + 16389026
    6   ???                      
    0x00dfb86b 0 + 14661739
    7   ???                      
    0x00d619c5 0 + 14031301
    8   ???                      
    0x00dfbe22 0 + 14663202
    9   ???                      
    0x00fa715f 0 + 16413023
    10  ???                      
    0x00fb3fa8 0 + 16465832
    11  libsystem_c.dylib        
    0x96f955b7 _pthread_start + 344
    12  libsystem_c.dylib        
    0x96f7fdce thread_start + 34
    Thread 11 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x0003bfd0  ecx: 0xb06160dc  edx: 0x94d47a6a
      edi: 0xb0617000  esi: 0x00000006  ebp: 0xb06160f8  esp: 0xb06160dc
       ss: 0x00000023  efl: 0x00000206  eip: 0x94d47a6a   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x036eaca0
    Logical CPU: 0
    Binary Images:
    0x1000 -   0x9a7fff +com.skype.skype (6.12 - 6.12.60.438) <F2451BB7-2FD8-3CDD-BCFD-F55AB923DCF2> /Applications/Skype.app/Contents/MacOS/Skype
    0x18be000 -  0x18c0fff  com.apple.ExceptionHandling (1.5 - 10) <435C80BD-F463-360B-86CA-5E001CACD421> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x18c6000 -  0x18d0fff  com.apple.CoreBluetooth (100.9 - 1) <98991C3C-2087-38CB-85A0-7F32C5F58EA6> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth
    0x18db000 -  0x18dbff7  libffi.dylib (18) <362F6C27-6407-388E-9521-8A2A0845188C> /usr/lib/libffi.dylib
    0x18df000 -  0x18e8fff  com.apple.ProtocolBuffer (2 - 104) <BFA598AA-2E77-3578-B079-2C89796811B3> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
    0x1c00000 -  0x1ca8ff7  com.apple.Bluetooth (4.1.7 - 4.1.7f2) <DBDFFB50-8B1F-3FB6-99A9-1E7EC203B8CD> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x1cf7000 -  0x1d10ff7  com.apple.ScriptingBridge (1.3 - 61.2) <74397541-E4DD-3DCA-BA5F-F7AAF145819A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
    0x1d1f000 -  0x1e3effb  com.apple.WebKit (8536 - 8536.30.1) <A59B14DA-93F2-3411-BAF6-0900C55857BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x1eef000 -  0x1f4bffb  com.apple.corelocation (1239.40 - 1239.40) <DF504BBD-A9D5-3AF0-AAF7-F7C06753A13C> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x1f78000 -  0x1faaff3  com.apple.GeoServices (1.0 - 1) <2E4033FA-18BD-3E73-B00E-CBFEE0ACCB6A> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
    0x1fbc000 -  0x1fc7fff +net.hockeyapp.sdk.mac (1.0.3 - 13) <F138D8D9-CBE2-3C00-9F4C-00FC4B345044> /Applications/Skype.app/Contents/Frameworks/HockeySDK.framework/Versions/A/Hock eySDK
    0x1fd2000 -  0x1fe3fff +coop.plausible.CrashReporter (1.2-beta2) <D8184D0A-47A5-367E-BE4E-7E904B9E86C7> /Applications/Skype.app/Contents/Frameworks/HockeySDK.framework/Versions/A/Fram eworks/CrashReporter.framework/Versions/A/CrashReporter
    0x2800000 -  0x3495ff3  com.apple.WebCore (8536 - 8536.30.2) <59A80511-1002-3612-BC12-71B07F21B842> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x3c1a000 -  0x3d35fff  com.apple.avfoundation (2.0 - 361.40.1) <77630935-EA53-3374-BB5B-643DB109B9F2> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x3de2000 -  0x3defff3  com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x7378000 -  0x737dfff  com.apple.audio.AppleHDAHALPlugIn (2.4.7 - 2.4.7fc4) <E76A669B-0A88-32B1-88F3-75D7DE065956> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x7382000 -  0x73aaff3  com.apple.cmio.DAL.AppleCamera (210.0 - AppleCameraDeviceAbstractionLayer-4.08.1) <BB65883C-A908-3ED9-B945-B89F9E95985D> /Library/CoreMediaIO/*/AppleCamera.plugin/Contents/MacOS/AppleCamera
    0xb9e6000 -  0xb9f9ff9  com.apple.webcontentfilter.framework (3.1 - 5) <FA8235B7-1B19-30E2-903A-E5BD974C4B6E> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
    0xba09000 -  0xba2ffff  com.apple.speech.LatentSemanticMappingFramework (2.9.3 - 2.9.3) <8DE3CB89-6682-3C69-8115-7027583F1B29> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
    0xc19c000 -  0xc21cff6  com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
    0xc660000 -  0xc661ffe  com.apple.AddressBook.LocalSourceBundle (2.1 - 1170) <ABD37289-2DF8-3F89-A208-C11BE80EA69D> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
    0xc666000 -  0xc669ffe  com.apple.DirectoryServicesSource (2.1 - 1170) <69A0CC43-41DB-3D3F-9D97-8D4741C29823> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
    0xdf4f000 -  0xdf57ffd  libcldcpuengine.dylib (2.2.16) <41A58AF6-DDC1-308F-B795-CC7667CBF6B4> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
    0xdf63000 -  0xdf64ff5 +cl_kernels (???) <A9F482EC-7860-4A36-8FF1-7D7F6F59EE39> cl_kernels
    0xdf71000 -  0xdf71fff +cl_kernels (???) <D55A9006-2DAB-4B15-815B-12359B8B092E> cl_kernels
    0xe800000 -  0xea05fff  com.apple.audio.codecs.Components (3.1 - 3.1) <BB0D3850-7B21-3138-938B-E5E63020249D> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0xed00000 -  0xed92fff  unorm8_bgra.dylib (2.2.16) <1298D118-0B14-3F3D-B2CA-348A1C67183E> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
    0x70000000 - 0x7015eff7  com.apple.audio.units.Components (1.9.1 - 1.9.1) <E43A867A-92FF-36C2-A803-7A5885F91536> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fee3000 - 0x8ff15dd7  dyld (210.2.3) <5C651B52-C8CC-368F-8C84-85CB91C78425> /usr/lib/dyld
    0x90007000 - 0x9004fff5  com.apple.opencl (2.2.19 - 2.2.19) <8BA8589B-13F8-3D1A-A595-1825B8B6BF12> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x90050000 - 0x90059ffd  com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9005a000 - 0x900dfff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x900e0000 - 0x900e9fff  com.apple.CommerceCore (1.0 - 26.2) <B05709DD-3755-3635-B0CC-6CBBD17CFBD5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x90463000 - 0x90483ffd  com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
    0x90484000 - 0x9048effb  libcsfde.dylib (296.18.2) <9028F924-FDDE-34E3-A58B-F1F1D96264E1> /usr/lib/libcsfde.dylib
    0x9048f000 - 0x90492ff7  libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
    0x90493000 - 0x90495ffd  com.apple.EFILogin (2.0 - 2) <7D6589EE-DBCD-39CC-B5D5-20D6CF7FB844> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
    0x90496000 - 0x90496ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
    0x90497000 - 0x904a2fff  libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
    0x904fa000 - 0x905b8ff3  com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x905b9000 - 0x90608ff6  libTIFF.dylib (851) <CC0B94FF-DE56-3CE4-AF93-BCA00C03924B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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    0x913bc000 - 0x9144effb  libvMisc.dylib (380.10) <D9567F48-ED35-3362-B769-50916D30C601> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9144f000 - 0x914b7ff7  com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x914b8000 - 0x914e5ffb  com.apple.CoreServicesInternal (154.3 - 154.3) <AD935A27-D43C-3AE2-9A86-F86AD2F54BD3> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x914e6000 - 0x9150fff7  libRIP.A.dylib (333.1) <E54E8576-5D00-3FCC-B512-9C42F4093507> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x91510000 - 0x91571ff7  com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x91572000 - 0x915d6ff7  com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x915da000 - 0x92196ff3  com.apple.AppKit (6.8 - 1187.40) <94E92235-7AD9-37EF-9B7C-B79074762370> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x92197000 - 0x921b9fff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
    0x921ba000 - 0x921d1fff  com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x92270000 - 0x9227affe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x922b8000 - 0x922b8fff  com.apple.vecLib (3.8 - vecLib 3.8) <2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x922b9000 - 0x922d2ffb  com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
    0x923e4000 - 0x92401ff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x92402000 - 0x9242dff9  com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x9242e000 - 0x9253bff3  com.apple.ImageIO.framework (3.2.2 - 851) <36EEBDDC-0619-327E-826F-4413217C9D21> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x9253c000 - 0x9263aff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x9263b000 - 0x928beff7  com.apple.RawCamera.bundle (5.01 - 718) <6CBC1883-D81D-3053-94CA-2AB4A460EE38> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x928ff000 - 0x92908ffe  com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
    0x92909000 - 0x92915ffe  libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
    0x92916000 - 0x929aefff  com.apple.CoreServices.OSServices (557.6 - 557.6) <BFAC246B-71AB-3B68-9BE6-FACAD6F61923> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x929af000 - 0x929d8fff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
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    0x92d12000 - 0x92d13ffd  libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
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    0x9398f000 - 0x93e36ffb  com.apple.CoreAUC (6.22.03 - 6.22.03) <054DADA8-A077-3BF0-8BEA-C568E7360E75> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
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    0x951a2000 - 0x9529

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Is that true for RAC vs Redhat on cost?

    Hi,
    see below link, video,
    http://www.redhat.com/promo/streamline/HighAvailabilityDatabase/?intcmp=70160000000HUrE
    So Redhat has better RAC solution.
    Redhat RAC + Oracle Standard edtion, beat Oracle enterprise? performance, and cost.
    Peter

    > Is that true for RAC vs Redhat on cost?
    No. The assumption from Redhat in this video is that the application and data can be neatly partitioned into customers and orders. (a shared nothing cluster approach)
    If this is truly the case (which will be unusual), then there is really very little need for RAC - and many other solutions that are even better than this "offering" from Redhat. (exactly what are they trying sell here anyway?)
    But as this neat and tidy border very seldom exist, how do you integrate the separated data sets? A few methods.
    You can look at it from the db side. Distributed selects over database links (that can easily kill performance). Materialised views (more expensive SAN space). Etc.
    You can look at it from the app side. Make the app use dual connections, one to each database. Move the joining logic and code from the database into the app. Of course, a great way to turn the app fat, make the database a bit bucket, and kick performance repeatedly in the nuts.
    You can look at it from the app server side. Have the app server (with its scalability etc) access the databases, integrate the data and cache the data. Only.. isn't this exactly what a database does? And what about the cost for these app servers that needs tons of memory for caching. (Hint to Redhat: JBoss ain't that good and makes a poor database)
    Is RAC expensive? That depends... If you go and buy huge SMP boxes as RAC nodes, your h/w is going to be as expensive as your s/w. If you buy MPP blades, your h/w cost will be a fraction of your s/w cost.
    And that is a key point that is often missed. And one that I had all kinds of arguments with management about. There is a complexity factor in doing high availability, redundancy and scalability.
    With MPP that complexity moves from the h/w into the s/w. So unlike the traditional approach (dating from buying very very expensive mainframe h/w), you buy cheap h/w. And as the complexity is in the s/w, you pay more for the s/w. Google's cluster of clusters is the prime example of this.
    Thus the cost moves from the h/w to the s/w. So is RAC really that expensive? And remember that one needs to compare apples to apples here. If you price another solution to compare with RAC, that solution needs to provide the same feature set you want from RAC.
    And that's where the Redhat video falls flat. They do not offer the same feature set. And if that is truly the feature set needed by the client, then RAC is the wrong architecture to use in the first place.

  • Is there a solution for Higher Ed Computer Labs?

    I am an instructional Technician for the Photography Department at a Community College. We currently purchase and use the Creative Suite 6 Design & Web Premium here in the Photography, Graphics and Journalism departments. We have over 150 Macintosh computers licensed with your product and we are very interested in the Creative Cloud.
    Currently we purchase the licenses for all of our student and faculty computers, we are hoping that you will be developing an education solution for computer labs like ours.
    What we would like to see is an arrangement that would allow our students to subscribe to the Creative Cloud for a three-month period that would be paid for prior to the first day of classes. This would avoid classroom disruptions from students failing to pay if the subscription was on a month-to-month basis.
    While I understand that the current Student and Teacher edition at $19.95 is a limited promotion, a price of $20–$25 per month or $75 for a three-month period would be less than the cost of a textbook and could be easily charged as a class fee.
    A potential problem is that students sometimes do not use the same computer all the time. If students are taking multiple classes in different labs, they need to be able to access the programs on several computers. I am currently subscribed to the free trial month and my impression is that the subscription is dependent on logging in with an Adobe ID. If this is the case, students should be able to use this log in to access the software they need on whatever computer they are at as long as they have an active (paid) login, and are not logged in on another computer.
    As it is everywhere in education, our program budgets are tight. The Creative Cloud would allow us to save a significant amount of funds while still offering the most current technology to our students and faculty. The ability to access any software we need and allowing students the ability to access the programs at school and at home will empower both our faculty and students. Additionally, the availability of cloud storage will allow students to work on files at home and at school seamlessly.
    I am making several assumptions:
    Pricing –
    Student and faculty pricing will be available.
    A price will be established for a three-month period to facilitate a college semester.
    Access –
    Students will be able to access the programs on more than one lab computer.
    Is access controlled by logging in with an Adobe ID?
    Once the software has been installed on a computer, will any student with an Adobe ID be able to access it?
    We are hoping to be able to implement this by next fall, so I am anticipating that these details will be worked out before then.

    Great to know this I will be sharing it with my professors also.  To have the "team" version would be great!  Many problems occur for students with portable storage units.  The worst is forgetting to download a project and take it with you. which really hurts our timing on a project to completion.  Also as the projects grow in size we can end up with storage issues as some files are very large.  This sounds like a grand solution.
    Thank you for answering my question earlier Mr. Rice.  Now I need to get back to my assignments. bye.

  • Is there a solution for my "files in use" installation problem with Adobe Reader XI?

    I have tried repeatedly to download Adobe Reader XI (11.0.07), but I keep getting a "files in use" message that indicates my current version, Adobe Reader 8.1, is using files that need to be updated by the download's set up. The message directs me to close my Adobe Reader 8.1 and then continue, but when I receive it my Adobe Reader 8.1 is always closed. I am tempted to uninstall my Reader 8.1 and then try downloading Reader XI, but I am afraid I could be inviting even more trouble. I should mention the reason I am trying to download Reader XI is a notification I received in my computer's status box that indicates my Reader 8.1 is not working properly and suggests I download the latest version. I discovered the notification after I was unable to open a GIF file attachment. Does anyone have a solution for this problem?

    Thanks for your reply.
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    stephen
    ================================
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    It would be WebHelp Pro in the scenario you mention (not AIR Help).
    By "taken to a corresponding page" you are referring to Context Sensitive Help which RoboHelp Server does support (including your F1 scenario).
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    >>.we'll be able to use RH Server to see which Help topic/content is being viewed, and also receive feedback from users.
    Actually, the "feedback" is anonymous (no names are collected.) You can however, create "Areas" and analyze the traffic on topics according to sub-sets of your users.
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    >>So, I'm wondering how it would be possible to track user usage without making them sign in.
    RH Server Sites do not have to be "Protected" by authentication. It is your choice. You can have some sites (called Areas) that are authenticated and some sites that are not authenticated, all on the same RH Server. RoboHelp Server uses a database and can authenticate users (by setting up protected "Areas".) However, my networking knowledge is limited and you would have to ask someone else about "persistent logins" etc.
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    Yes, this workflow would seem to work for you. However, RoboHelp Server plays no role in this review one way or the other. There are many alternatives for sharing the PDF which is described in the documentation.
    See #6 on this page:
    http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-2db1c75912bc47baaf8-7ffb. html
    You should also download the Adobe RoboHelp Server Reviewer's Guide which also has videos embedded.
    http://www.adobe.com/support/documentation/en/robohelp/9/AdobeRoboHelpServer9_ReviewersGui de.pdf
    Hope this helps
    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    Evergreen, Colorado
    www.showmethedemo.com
    Twitter: @hypertexas

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