Solutions for User Decision step- Upon reject, auto-popup text for reason

Execute user Decision workitem, when user click reject button, open text for rejection reason within the workitem.
Ideally, for the auto-pop text , we need a descriptive header and user can enter reject reason. Text must be added before the workitem can be saved.
Any thoughts.
Thanks a lot.

yes, on the SOFM.Create-Task use a dataflow from the WIOBJECT_ID => (append table) ADHOCOBJECTS
This will popuplate this rejection to the hyperlink-section of the workflow.
You may also activate the outcome-even "user-cancelled" in the workflow definition (or by copying the coding to your own method that could do it) and loop around back to the user decision if he cancels the document create (which I found out is sometimes a problem for the users).
I also have made the experience that it is quite the same effort and more convenient if you design a complete user-driven screen. Then you have full control of that issue. I always use a small dialog box with a textEdit-Control where the users have to enter their rejection reason.
I then create my own ZWFNOTE-Object and append this to the ADHOCOBJECT. This usually works very fine.
with kind regards,
Florin

Similar Messages

User Decision step- Upon reject, auto-popup text for reason

In a user decision step, when the user clicks the reject button, open text for rejection reason within the workitem.
i have done the following
1) Create a new step
2) Create a task based on SOFM.CREATE
3) Binded WIOBJECT_ID => (append table) ADHOCOBJECTS
It works fine, when the user clicks the reject button a new work item with the reason for rejection lands in the user inbox, which when clicked brings up the doc.
I want to make it seamless for the user where as soon as the reject button is clicked, the document <b>should open right away</b> without a new work item in the inbox
Any help will be greatly appreciated

Hi
If you are using the portal/UWL then search the blogs for a solution otherwise give this a try, in your step definition for the 2 steps, go to the Details tab and tick 'Advance with dialog', this will work if you execute from the business workplace.
Good Luck!
Ravi

Need 2 Multiline elements for user decision step

We are on SAP R/3 Enterprise version.
I have this requirement to find agents based on the agent type and work center field. So I created a responsibility rule for each type of agent type. The responsibility rule is keyed on the work center, and HR positions are mapped to each responsibility rules work center field.
We have 50 agent types/responsibility rules, 60 work centers, and 1 or more positions for each agent type and work center combinations. Due to the total number of positions, I prefer to use 1 responsibility rule per agent type for ease of maintenance.
I have a FM that reads the responsibility rule based on the agent type and work center field and retrieve the agent_list. I used this FM/method/step prior to my user decision step and pass the agent_list to the UD step via container.
In my user decision step, the Other tab does not have Multiline element for me to enter my agent_list. So I cannot use &agent_list[&_WF_PARFOREACH_INDEX&]& in my user decision agent assignment expression field.
In my last job, we have SAP ECC 5.0, the UD step has a Misc tab that has Multiline element, but our current SAP R/3 Enterprise version does not have Misc tab, it only has Other tab.
Question:
1. How do I use [&_WF_PARFOREACH_INDEX&] without Multiline element for agent_list in UD step?
2. I have to use the same way to retrieve my LED_agent_list as well, so I need 2 Multiline elements in my UD step. But normally in Other tab, it allows you to define only 1 Multiline element. How do I get around this restriction?
3. My last resort is to use 1 responsibility rule, then I can use the rule in the agent assignment. If that is the case, is there any limit on the number of entries in the rule?
Thanks.
Amy

Sorry, I posted to the wrong forum.

User Decision step in BPM

Hi,
I have requirement.PI is reading data from source and after transformation sending one mail to approver .If Approver approves it then messgae will be sent to target system.For approval and rejection ,I am using user decision step in BPM.
My question is if approver approves reqest in 15 days ,then what will happen in SXMB_MONI,Will the message got failed?

PI should not be used for such scenarios.
The User Decision step in BPM is merely thought for PI admins, if a message should retried or skipped. Not for end-users.
Create a Wokflow in ECC or similar.

Tcode in user decision step

Dear experts,
I have a user decision step. Before the approver can approve or reject the workitem i need to show a tocde screen to him. Say for example CN25. My workitem will be generated only after initiator makes changes in that tcode. I want approver who gets the workitem to see CN25 tcode screen and then only make decision. Is there any possibility to attach or bring a tcode screen in user decision step.

Dear Hemalatha,
Thanks a lot for your reply.
You can direct;y use the Object which is used to trigger the workflow. Then you can bind this object to get that tcode as
attachment in decision task.
This is exactly my requirement. In my BO i have a standard method "display" to display the Tcode. I want to know how should i do the binding from BO's method to user decision task so that i can display a link as attachment of user decision step, by clicking which user can see the display screen.

User Decision Step in BPM - PI 7.1

Hi All,
I have posted a wiki for User Decision step in BPM in PI 7.1, Please go through it and post your queries, suggestions and comments here.
The link for same is under:
Part1 - https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/userDecisionstepinSAPPI7.1-Part+I
Part2 - https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/userDecisionstepinSAPPI7.1-Part+II
Regards,
Sachin

Hi Sachin,
Nice job,
During my practice on this scenario. I have got an error please kindly guide me on this, may this error also clear for the others
*I got an error on SXI_MONITOR as:*
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- 
- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="">
<SAP:Category>XIAdapter</SAP:Category>
<SAP:Code area="BPE_ADAPTER">UNKNOWN_MESSAGE</SAP:Code>
<SAP:P1 />
<SAP:P2 />
<SAP:P3 />
<SAP:P4 />
<SAP:AdditionalText />
<SAP:Stack>No object type found for the message. Check that the corresponding process is activated</SAP:Stack>
<SAP:Retry>M</SAP:Retry>
</SAP:Error>
The trace of the error as:
<Trace level="1" type="B" name="CL_XMS_PLSRV_CALL_BPE-ENTER_PLSRV">
<Trace level="1" type="T">could not create BPE proxy for message, no XML object definition found for message 72485F6BFC78416A29EEE3EE10D09BCE</Trace>
</Trace>
</Trace>
<Trace level="1" type="System_Error">Error exception return from pipeline processing!</Trace>
<Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_TO_PERSIST" />
Please kindly guide me on this, Is the message has to validate at sender agreement? if not where is the error I am doing?

Attachment in WORKFLOW user decision step

Hi all,
My requirement is to display a link in user decision step.
When link is clicked, control should navigate to MM02 transaction.
Also in following user decision step i need to provide link for smart form in user decision.
Can anybody please guide in detail .
Thanks.
Edited by: Sanjay_lnt on Sep 26, 2010 1:14 PM
Edited by: Sanjay_lnt on Sep 26, 2010 1:15 PM

Closed.

User decision step execution from UWL

Hi,
     I copied the standard user decision step and added my own text in that task. My requirement is i have to execute that step from UWL . i need to configure this task in SWFVISU, so that it will appear in UWL. My question is what are the parameters i need to maintain in swfvisu TXn . because this is not a webdynpro application or Bsp Application.

Please check this SAP help [document|http://help.sap.com/erp2005_ehp_04/helpdata/EN/44/b7047434d91578e10000000a114a6b/content.htm]
In SWFVISU the two mandatory parameters that you need to consider are
APPLICATION -
> <application name>
PAGE_ID     -
> page1.htm/ default.htm.
<ItemType name="uwl.task.webflow.TS<XXXXXXXX>.SAP_ECC" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchBSP" executionMode="default">
      <ItemTypeCriteria systemId="SAP_ECC" externalType="<XXXXXXXX>." connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchBSP" groupAction="" handler="SAPBSPLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="CustomerNamespace" value="sap"/>
            <Property name="Namespace" value="sap"/>
            <Property name="Application" value="<app_name>"/>
            <Property name="PageId" value="page1.htm"/> " case senitive
            <Property name="System" value="${item.systemId}"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>

Step for User Decision

Hi All,
I have a scenario and two solutions for it.
Please give me the input for which is a better solution and why.
Scenario - Approver have to either Approve/ Reject a particular request made.
The user decision has to come from Java front end and the workitem created has to be executed externally
( not by opening sap inbox)
Soln 1 : Create an asynchronous task and custom terminating events for the workitem and trigger terminating event for any user decision Approve or Reject.
Soln 2 : Send an normal decision task and programatically execute one of the decision using the WAPI* FM when user clicks Approve/Reject.
Both of them I think uses the WAPI * FM.
Thanks
Chandran

Sorry I was not clear in my question before.
I still refered to the first solution which uses a Aysn Task and a method which does not have any code (just a placeholder)
IA is absolutely right but I dont have the flexibilty to use an ivew.
Thanks a lot for your reply. I would close up this thread.
Just some additional clarification if you can bring up
What additional code that would be required for the second solution (both uses a sap WAPI FM )
Both can be tracked by WF tools by finding out the agent and the person who have completed the Workitem so which tools you were mentioning about
Actually I did not get which is a better solution but realized both can be used atleast no worry on the performance load. My be this topic can go for a long time to figure out
Regards,
Chandran.

Can we display custom error message in user decision step screen.

Hi,
My requirement is to display error message when approver selects reject button in user decision step.
based on some condition i need to display error message in user decision screen when approver tries to
reject .
Please help
Thanks,
Phani

Hi ibrahim,
Thanks for your Replay.
steps
1. cretae global class with interface IF_SWF_IFS_WORKITEM_EXIT.
2. cretae Event with importing parameter.
where i need to call EVENT_RAISED method ,do inned to call that method in
IF_SWF_IFS_WORKITEM_EXIT ?
how SWRCO_EVENT_AFTER_EXECUTION value is passed to method EVENT_RAISED ?
Thanks,
phani

Link in User Decision step not showing correctly in UWL

Hi SAP Experts,
I have a requirement to add a link in a user decision step, this link triggers a custom webdynpro for additional input. When I access the workitem from Business Workplace, the link is showing fine. But when I execute the workitem in UWL, the link is not displayed, instead the code is shown (<a>...</a>). Please advise on what I should do to have the link working. Thanks in advance.

Hi,
This same thing was just recently discussed. I just cannot find the thread anymore (well, in that thread there was not really any solution). Basically the hyperlinks in work item do not seem to work in UWL as they should. I don't know if there are any way to make them work. My suggestion is to not use the hyperlink at all and replace that with an action (=button) to the task in the UWL. This can be achieve quite easily by simple XML configuration in portal. If you have worked with UWL this should be quite straightforward for you, or if there is a consultant at the site, who is familiar with UWL, this should be simple for him/her.
Regards,
Karri

SOFM in user decision step - provide reason in UWL

Hello Everyone,
I'm working with a customer who wants to use a user decision step and add a reason for the rejection only. This step will be executed in UWL - since UWL doesn't support syncrhonous dialog chains, it can't be implemented by adding another step with SOFM. I have seen the 'template with attachment' in the user decision step, and have tried binding SOFM to the Reference in the container, but the user doesn't have the option.
Perhaps this could be implemented with a secondard amodal method - which checks the user decision code and only implements if the decision was rejected. I'd like to be able to put a condition on the secondary methods.
If you've done something like this, please let me know!
Regards
Ginger

Hi Ginger,
Unfortunately it is not only synchronous dialog chains, but also secondary methods that are not supported in the UWL, so you're stuck both ways.
Though, I have been told that the latest SP does support some kind of advance with dialog functionality (SP15 I think?).
At one customer we used a custom ABAP-based decision step which executed in a wingui session - thus synchronous dialog chains worked as long as every subsequent step was wingui based (which SOFM.CREATE obviously is) - worked quite well.
Let me know if you need more info.
Cheers,
Mike

Error Handling in workitem---user decision step

HI Experts,
I have created work item through user decision step. In that decision i have given Approve & Reject Option
now when user click on Approve that i need to do some validation based on this i need to give error also at same time i dont want to complete that workflow...i want that after getting error user must recity that error and than come back again to inbox and execute that workitem... I tried it but i am not able to do this...can anybody pls provide the hint for this requirement.
Thanks & Regards,
Taran

Hi Pavan,
I am confused i your third point.
. In the Approved branch of the Decision step check for the condition , if it fails then raise the exception.that you have define in the Point 1. in the exception branch insert the logic so that the condition becomes true, after that step insert one more decision step.
how i 'll raise the raise the exception do i need to create and task or any other step.
also can you please explain below point in detail.
in the exception branch insert the logic so that the condition becomes true, after that step insert one more decision step.
also i am working into SAP CRM 2007 web UI environment.
Please advice.
Thanks,
Taran

"You can also" link in UWL work item when using user decision step in workflow

Hi,
Just want to check if anybody has tried adding links to this section in the UWL when using user decision step? I need to pass some custom links which will be calling some webdynpro applications and backend transactions. I have read somewhere that Ineed to modify the XML file but don' t know how the next steps once I have defined (i.e. how to handle those links).
Thanks in advance.
Rammel

Hi Rammel
I hope you are keeping well and many thanks for using the SAP Discussion Forums .
Based upon your scenario you mentioned that:
You want to add links to the "You Can Also" section in the UWL with user decision steps
In an effort to pass custom links (calling web dynpro) applications.
You wish to know how to modify the XML
Ok now based upon the scenario there are two key points regarding XML files and efforts to change them.
Remember that XML in terms of the UWL follow the notion of precedence. Now that means that once you make a change to an XML file you need to re-upload it to realize changes. To re-upload an XML file and realized changes you need to do so with a "High" or "Very High" priority and also ensure that the UWL Cache has been cleared of the UWL Service restarted so changes can be realized.
The second key point is to ensure that you backup all current XML files before making any changes so you can easily revert those changes if required.
Now reverting back to your query, the XML files and the "You Can Also" section. Kindly see the documentation outlined below as here you are going to make changes to the I-View configuration:
Configuring the UWL
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a3461636-0301-0010-3787-978f5ac8bd45?overridelayout=t…
UWL Content Configuration
UWL Content Configuration - Configuring the Universal Worklist - SAP Library
Kindly update me as per your findings.
Kind Regards & All The Best
Troy - Enterprise Portal Support Engineer

Problem in executing User Decision Step in Background

Hi Gurus,
I have written a method which is called in background activity step to execute a User decision step. I have used SAP_WAPI_DECISION_COMPLETE fm and have given the value for parameters like Workitem ID , Decision Key.
So the problem is when it is being run in foreground its working fine.
But when it is in background there is no change in the status of user decision step.
Kindly give inputs.
Thanks & Regards
Narin Nandivada

Sorry Narin,
I didn`t get your solution. I`m having the same problem.
I`m trying to call the FM SAP_WAPI_DECISION_COMPLETE in background and it doesn`t works, however, if I execute it as a foreground, the WI is executed fine.
I don`t have any deadline(time limit) in my WI, even that it doesn`t execute my WI.
Which FM are you calling before the MF SAP_WAPI_DECISION_COMPLETE to get the DESTINATION string?
Do you do any commit in addition to the DO_COMMIT parameter?
I am grateful.
Zorba

Solutions for User Decision step- Upon reject, auto-popup text for reason

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