Solve a problem with AMD/ATI Video Driver HP Touchsmart 610-1280

I get an error message saying that my AMD/ATI Video Driver has stopped working correctly and I need to update my driver but when I do on HP Support it says that the page doesn't exist. Any ideas where i can get this driver or how to fix this?

Hello @rebonitz,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that when you go to update your drivers on your HP TouchSmart 610-1280qd CTO Desktop PC AMD Graphic Drivers page you are getting page cannot be displayed. I am providing you with a direct link the HP TouchSmart 610-1280qd CTO Desktop PC Drivers. When there simply choose the operating system that you are using from the drop-down box and click NEXT. You can then scroll down till you see Driver - Graphics and click on it and you will see the link to your graphics card download page. Click on that and you are at the page you are needing.
I hope I haev answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

ERROR MESSAGE: amd/ati video driver stopped working properly

I have an HP Pavillion dv7 Notebook PC, Prod# A1T60UA#ABA. My screen has gone black a few times while I have been using it and it takes a long time for my notedbook to boot up. I have received an error message from HP action center that the AMD/ATI Video Driver has stopped working properly I have an Intel Graphics Kernel Mode Driver - Intel Corporation - 8.15.10.2476 and an ATI Radeon Kernel Mode Driver - ATI Technologies Inc. - 8.01.01.1178 currently installed. I think these are my graphics drivers. I went to the HP Driver download and only found the Intel driver version that is currently on my system. I also have the current bios version on my sysem. I ran a complete diagnostics (5 hours) and everything passed.
I have searched the support forum an have not found a solution to my problem.
I am running operating system windows 7, 64 bit

Hi Bobkat611,
I understand you are having issues with your HP Pavillion dv7 Notebookand your HP graphics card. If you download HP Driver. This should resolve your issue.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Amd/ati video drive

Question.. i'm having a problem with my AMD/ATI VIDEO DRIVE.. It has been suggested to uninstall the program.. will my laptop run properly or how do i resolve this issue.. i no longer have a warranty it is almost 4 years old...

Your graphics card(and most hardware) requires drivers to run efficiently. If you do not have proper drivers installed your graphics card may run at full performance and overheat. The best thing to do is go to the AMD website and download the latest drivers for your graphics card.
Btw what problem are you facing?

The error amd/ati video driver stopped working on my pavillion p7-1148p pc

Error on my pavillion p7-1148p model: AMD/ATI video driver stopped working. Having trouble watching videos on in internet. Help......don't know what to do.
Thanks

Win 8?
check if you have installed this driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-110777-1&cc=us&dlc=en&lc=en...
if yes - do you get an error message about driver stopped working?
When does it occur?
Have you checked if it is a heat problem?
V.
*** Say 'Thanks' with Kudos ***

AMD/ATI video driver and the display

I have had the computer shut down on me three times and go to the blue screen with the error statement about the video driver failing to work. I am also recieving the maintance message that the AMD/ATI video driver and the display are not working properly but it could not find a solution. I have an HP Pavilion dv7-7121nr. I believe also referred to as an beats audio envy.

Hello, @gunnyswife1719
Welcome to the HP Forums.
It seems that you're getting a bsod error about the graphics. I will try to assist you with this.
Start with updating the graphics.
AMD High-Definition (HD) Graphics Driver
If that doesn't work, you can try using the HP Recovery Manager to reinstall the factory default drive.
This may also help you: Resolving Blue Screen errors in Windows.
Let me know how everything goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Lenove G470 : Problem with AMD Radeon 7370M Driver

I have installed amd driver in win 8 pro 64bit, but suddenly, the graphic was crash, how to solve thiss????
in dxdiag, the detected VGA is intel HD.. now I can't playing PES .please somebody help me

upp

Problems with AMD A8-6410 APU with ATI AMD Radeon R5 Graphics

Hi.
I have problems with the graphics card driver Ati Radeon R5. I have a HP 15 - g012dx , from one moment to another , the driver stopped working. I have to disable this driver for the video work properly. I installed the drivers that brings the HP Recovery Manager:
* AMD HD Graphisc Driver:
-version 13.351.1105.1001
-version 13.351.1105.1005
Prove also unsuccessfully with these drivers :
* amd - catalyst- 14.7 - rc3 -windows- aug12
* amd - catalyst- 15.3beta - 64bit - win8.1 - mar20
* sp67327
* sp69615
PLEASE help me to resolve this problem
thanks
DISABLE DRIVER (VIDEO REGULAR)
ACTIVE DRIVER (VIDEO PROBLEMS)

Install the driver that is available either by download from the HP support portal download section or the HP Recovery manager. You can access the Recovery Manager while logged into Windows or by booting to the usb recovery media you should have created by now.
Try the following HP graphics softpaq version 13.152.1.3000. The HP softpaq will also reinstall the notebook's chipset drivers.
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64482.exeversion
Do not install drivers from AMD.
If you read the fine print at AMD, you will find that AMD cautions you that it is best to use the notebook manufacturer's drivers.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HP Pavilion p6-2155a (64bit, running Win8.0)- Problem with AMD Radeon HD7450

Hi,
Have noticed various posts re problems with AMD Radeon HD7450.
For several months, I've had problems with my "video hardware causing Windows to stop working correctly". Until yesterday, this was more of a nuisance than a real problem (so I thought). Yesterday, I had my first BSOD, caused by video_scheduler_internal_error.
Today, I downloaded sp59360.exe & installed, as suggested by the HP website. On checking the Device Manager, this driver appears to be older (Version 8.982.10.0, Date 28.8.12) than the one I had previously (Version 8.982.10.6000, Date 18.9.12).
About 30 minutes ago, while away from my computer, I think I had another "video hardware caused Windows to stop working correctly".
Have I done the right thing in installing sp59360.exe? Should I roll-back to the previous driver? What is causing my problems? Is it possibly a faulty card?

Hello @Mazza52,
I understand that you are getting a BSOD error related to your graphics card and are seeking assistance. As you have tried multiple drivers and are still getting the BSOD I think we should do a backup and recovery of your computer to rule out software as being an issue.
To backup your personal information and ensure that it is not lost I would like you to review and follow the steps set out in the HP Support document: Backing Up Your Files (Windows 8), which will ensure your personal files are up to date.
***WARNING!! If you want to keep any emails or bookmarks/favorites you will want to back those up as well as I do not believe they are backed up in the HP Backup process.
Next, I would like you to review and follow the steps set out in the HP Support document: Performing an HP System Recovery (Windows 8), which will you through recovering your computer back to factory settings.
*** IMPORTANT - Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed. As well the computer settings are returned to the defaults (the way it was when it came from the factory). All apps and software that were installed on the computer when it came from the factory are reinstalled, and their settings are reset to the defaults. Additionally, software, apps, programs, and everything that you have installed or saved on the computer are permanently removed.
If after this you still have the same problem then the issue appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.
As for the drivers you installed and had installed the Version 8.982.10.6000 driver from what I can see is for Notebook computers and just happened to work for you the driver Version 8.982.10.0 is the one you should have installed.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Problems with Elitebook 8460p graphics driver

Hello
I´m having problems with Elitebook 8460p display driver. The last version (15.28.20.64.3347) posted on 16 jun 2014 have some issues on the laptop. When the notebook is running on batteries the screen suffers from flickering and corrupted graphics, as you can see in this video:
https://www.youtube.com/watch?v=gQ1w0aOaF7A
(you can see the flickering between 0:20-0:22)
I contacted with local hp support and send me an IT guy, who changed my mainboard and CPU, but nothing worked. I tried to contact with intel for support (the issue is present with intel non-oem drivers) but they send me to OEM. I would like to have an actual driver that works with the system (3347 is a year old driver), is this possible?
This issue isn´t present at all in linux drivers, plus mainboard change i totally discard a hardware problem.
I can provide feedback for any solution provided.
Thanks!

Hello @falken2k5
To get your issue more exposure I would suggest posting it in the commercial forums since the Elitebook 8460p is a commercial product. You can do this here Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
The support page for your product may be helpful in the meantime: HP EliteBook 8460p Base Model Notebook PC.
I hope this helps!
Thank you for posting on the HP Forums.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

"Problem with Your Audio/Video Configuration"

"I Tunes Has Detected a Problem with Your Audio/Video Configuration. Audio/video playback may not operate properly."
Does anyone know why I'm getting this error message? After getting it, I usually cannot hear any sound on I Tunes or other media players.
I've already tried uninstalling and re-installing the drivers and it doesn't help. I also have the latest version of I Tunes. Any ideas?

I had this problem also and uninstalled and then reinstalled Quick-time yesterday and the problem was solved.
However when I turned on my PC today, I had the same problem again but this time uninstalling and reintsalling Quick-time is not working.
Anyone any other suggestions as to how to fix this problem?
Thanks.
Dell Dimension 3100 Windows XP

How to reset the BIOS to solve a problem with DVD burner on Satellite P100

Hi
I am trying to reset my cmos to solve a problem with my dvd burner.
I was trying to run an old game that I own that was protected by starforce and ran starforce nightmare with has made the device completly inoperable.
After much searching I have heard to reset cmos.
I have treid through debug and nothing happend. I don't really want to open up the laptop and pull the cmos battery out or leave it for a month until the cmos battery runs out.
Is there any advice on what I should do.

Hi
What you want to do is simply not possible you said that you had some problems with PCs and you fixed it.
That's great. But a PC is simply different and cannot be compared with the notebook
> I was trying to run an old game that I own that was protected by starforce and ran starforce nightmare with has made the device completely inoperable.
According to your statement above you CD/DVD drive issue could be related to the installed starforce nightmare. I dont know this but I presume this software/application has changed or destroyed the CD/DVD drives firmware.
Sorry but I see only one way to get it working again You have to contact the ASP in your country. Maybe a technician would be able to rescue the drive
PS: your Satellite P100 PSPA6A series seems to be a Australian series therefore you should use the Toshiba Australian page if you need some drivers or BIOS
Bye

Problem with Installer and DVD drive

I am having problems with my dvd combo drive reading discs. It keeps spitting them out. More importantly, I am trying to load Adobe Illustrator CS2 and cannot get all the wat through the installation proccess. Is there a patch I am not aware of??

You could be looking at some kind of driver corruption issue (say if that sector on your hd had gone bad, or the file was dorked somehow). Have you done repaired permissions on the hd recently?
Do all types of DVDs fail -- music, movies, and apps? If some work and others do not, then it could be a problem with a particular app.
It never hurts to check the cables. Insufficient data or power can cause all kinds of problems.
HTH,
~FifthWheel

I just updated my latest java but the update is causing problems with some externale devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device

i just updated my latest java but the update is causing problems with some external devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device.
Is this possible and how do i do that?
Anyone who responds thanks for that!
Juko
I am running
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro1,1
Processor Name:          Dual-Core Intel Xeon
Processor Speed:          2,66 GHz
Number of Processors:          2
Total Number of Cores:          4
L2 Cache (per Processor):          4 MB
Memory:          6 GB
Bus Speed:          1,33 GHz
Boot ROM Version:          MP11.005D.B00
SMC Version (system):          1.7f10
Serial Number (system):          CK7XXXXXXGP
Hardware UUID:          00000000-0000-1000-8000-0017F20F82F0
System Software Overview:
System Version:          Mac OS X 10.7.5 (11G63)
Kernel Version:          Darwin 11.4.2
Boot Volume:          Macintosh HD(2)
Boot Mode:          Normal
Computer Name:          Mac Pro van Juko de Vries
User Name:          Juko de Vries (jukodevries)
Secure Virtual Memory:          Enabled
64-bit Kernel and Extensions:          No
Time since boot:          11 days 20:39
Message was edited by Host

Java 6 you can't as Apple maintains it, and Java 7 you could if you uninstall it and Oracle provides the earlier version which they likely won't his last update fixed 37 remote exploits.
Java broken some software here and there, all you'll have to do is wait for a update from the other parties.

I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?

I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?

As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck

HT201272 I spend a considerable amount of time in Asia and am finding the ability to download previous purchases now shown on my iCloud account. Music appears fine and most movies are OK but I have problems with all music videos included with album purch

I am finding the ability to download previous purchases now shown on my iCloud account to be difficult. Music appears fine and most movies are OK but I have problems with all music videos included with album purchases. Any ideas?

Phillip_dc wrote:
Firstly, I purchased my first iPhone a few years ago, since then there have been a lot of apps released, a lot which I downloaded for free, tried and deleted from both my phone and my iTune 'Apps' Panel. What bothers me is when I do get a new iOS device, iPad and/or iPhone 5, and I don't want to just copy the back-up of my current iOS device to the new one, then to get the apps I want I will have to scroll through countless useless 'trash' applications in my purchase history to 'cloud download' the ones I want.
Just sync the apps you want from your computer. You don't need to redownload them directly on the iPhone Purchased list.
Will Apple be employing such a feature, a 'permanently delete/un-purchase' feature?
Dunno.
Send suggestions here -> http://www.apple.com/feedback/

Solve a problem with AMD/ATI Video Driver HP Touchsmart 610-1280

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