[Solved] Amilo XI 2550 - Black screen after fresh install

Dear archlinux users,
I have been reading the archlinux wiki and forums since I started using arch several years ago. It was always possible to solve the problems I ran into by consulting these webpages, therefore a big thanks to the community for the provided help.
Two weeks ago I installed arch on a Fujitsu Siemens Amilo XI 2550. The first problem I ran into was that booting the live-cd resulted in a black screen and I could not even start with installing arch. This problem was solved with the kernel parameter 'nomodeset'.
The first boot of the freshly installed arch also resulted in a black screen after the GRUB menu which was perfectly displayed. After some searching (here and here and ...) I plugged in an external monitor and it showed the login screen. I then installed KDE because I thaught the problem might not show up with X and KDE running. After the login to KDE I realized that the brightness of the laptop display is nearly black but not totally. It seems as if the brightness is at a very low level, but brightness cannot be controlled with the Fn+F8 or Fn+F9 commands. But I see a OSD that indicates that the controls are used but without effect. So at the moment it is only possible to work on the laptop with another display connected to it.
Maybe of use:
ls /sys/class/backlight/
acpi_video0
radeon_bl0
less /sys/class/backlight/acpi_video0/bl_power
0
less /sys/class/backlight/acpi_video0/actual_brightness
7
less /sys/class/backlight/acpi_video0/brightness
7
less /sys/class/backlight/acpi_video0/max_brightness
7
less /sys/class/backlight/radeon_bl0/bl_power
0
less /sys/class/backlight/radeon_bl0/actual_brightness
255
less /sys/class/backlight/radeon_bl0/brightness
255
less /sys/class/backlight/radeon_bl0/max_brightness
255
dmesg | grep drm
[ 0.736559] [drm] Initialized drm 1.1.0 20060810
[ 0.743608] [drm] radeon kernel modesetting enabled.
[ 0.743678] fb: switching to radeondrmfb from VESA VGA
[ 0.744054] [drm] initializing kernel modesetting (RV630 0x1002:0x9583 0x1734:0x1107).
[ 0.744065] [drm] register mmio base: 0xCFEF0000
[ 0.744067] [drm] register mmio size: 65536
[ 0.744172] [drm] Detected VRAM RAM=256M, BAR=256M
[ 0.744174] [drm] RAM width 128bits DDR
[ 0.744257] [drm] radeon: 256M of VRAM memory ready
[ 0.744259] [drm] radeon: 512M of GTT memory ready.
[ 0.744275] [drm] Loading RV630 Microcode
[ 0.744345] [drm] Internal thermal controller without fan control
[ 0.744386] [drm] radeon: power management initialized
[ 0.744389] [drm] GART: num cpu pages 131072, num gpu pages 131072
[ 0.762830] [drm] PCIE GART of 512M enabled (table at 0x0000000000040000).
[ 0.762873] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[ 0.762874] [drm] Driver supports precise vblank timestamp query.
[ 0.762937] [drm] radeon: irq initialized.
[ 0.794780] [drm] ring test on 0 succeeded in 1 usecs
[ 0.795253] [drm] ib test on ring 0 succeeded in 0 usecs
[ 0.795942] [drm] radeon atom DIG backlight initialized
[ 0.795945] [drm] Radeon Display Connectors
[ 0.795947] [drm] Connector 0:
[ 0.795948] [drm] LVDS-1
[ 0.795950] [drm] DDC: 0xac0 0xac0 0xac4 0xac4 0xac8 0xac8 0xacc 0xacc
[ 0.795951] [drm] Encoders:
[ 0.795952] [drm] LCD1: INTERNAL_LVTM1
[ 0.795953] [drm] Connector 1:
[ 0.795954] [drm] DIN-1
[ 0.795955] [drm] Encoders:
[ 0.795956] [drm] TV1: INTERNAL_KLDSCP_DAC2
[ 0.795957] [drm] Connector 2:
[ 0.795958] [drm] HDMI-A-1
[ 0.795960] [drm] HPD1
[ 0.795961] [drm] DDC: 0x7e50 0x7e50 0x7e54 0x7e54 0x7e58 0x7e58 0x7e5c 0x7e5c
[ 0.795963] [drm] Encoders:
[ 0.795964] [drm] DFP1: INTERNAL_KLDSCP_TMDS1
[ 0.795965] [drm] Connector 3:
[ 0.795966] [drm] VGA-1
[ 0.795968] [drm] DDC: 0x7e40 0x7e40 0x7e44 0x7e44 0x7e48 0x7e48 0x7e4c 0x7e4c
[ 0.795969] [drm] Encoders:
[ 0.795970] [drm] CRT1: INTERNAL_KLDSCP_DAC1
[ 1.278449] [drm] fb mappable at 0xD0141000
[ 1.278451] [drm] vram apper at 0xD0000000
[ 1.278453] [drm] size 9216000
[ 1.278454] [drm] fb depth is 24
[ 1.278455] [drm] pitch is 7680
[ 1.278527] fbcon: radeondrmfb (fb0) is primary device
[ 1.726069] radeon 0000:01:00.0: fb0: radeondrmfb frame buffer device
[ 1.770030] [drm] Initialized radeon 2.39.0 20080528 for 0000:01:00.0 on minor 0
Until now and amongst others I tried the following things.
Using kernel parameters
video.use_native_backlight=1
video.use_native_backlight=0
acpi_osi=linux
acpi_backlight=vendor
and others I just cannot remember.
Masking backlight
systemctl mask systemd-backlight@backlight:acpi_video0.service
systemctl mask systemd-backlight@backlight:radeon_bl0.service
Setting bl_power
echo 1 > /sys/class/backlight/acpi_video0/bl_power
echo 1 > /sys/class/backlight/radeon_bl0/bl_power
Nothing of the above was improving the situation.
Your help on the problem would be highly appreciated.
Best regards
mgs
Last edited by mgs (2014-10-27 10:15:11)

Hello Trilby,
thanks for the reply.
Trilby wrote:If nomodeset worked with the installation medium, why haven't you tried that for the same problem on your installed system?
The kernel parameter 'nomodeset' results in a working display but without X support, due to the fact that with 'nomodeset' there is no KMS support and therefore no X. But nevertheless I tried it and as expected X did not start.
Trilby wrote:Could you also post information about your graphics card and what drivers you've installed.
The graphics card is a Radeon HD 2700 and according to the above dmesg log it is recognized as RV 630. The radeon module is loaded via /etc/mkinitcpio.conf and xf86-video-ati (1:7.5.0-1) is installed.
I hope the provided information is what you asked for, thanks for your help.
Best regards
mgs

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Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 20-2-2014 21:24:04
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: AWM
Description:
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<Event xmlns="://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
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<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-20T20:24:04.336182100Z" />
<EventRecordID>253</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>AWM</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">239</Data>
<Data Name="BugcheckParameter1">0xffffe0007c3e1080</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 20-2-2014 19:45:24
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: AWM
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<Event xmlns="://schemas.microsoft.com/win/2004/08/events/event">
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<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-20T18:45:24.960461300Z" />
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<Security UserID="S-1-5-18" />
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<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
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I thought it was my RAM that was default/bad /corrupt. So I bought new ones, but the problem keeps ocuring. I re-installed my windows 8.1 using new RAM, but it keeps giving me "windows/freeze lag" and then blue screen.
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Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 20-2-2014 21:24:04
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: AWM
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-20T20:24:04.336182100Z" />
<EventRecordID>253</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>AWM</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">239</Data>
<Data Name="BugcheckParameter1">0xffffe0007c3e1080</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 20-2-2014 19:45:24
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: AWM
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
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<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-20T18:45:24.960461300Z" />
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<Channel>System</Channel>
<Computer>AWM</Computer>
<Security UserID="S-1-5-18" />
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<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
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Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Black Screen After Windows 8 64-bit Upgrade (Clean Install) on TouchSmart IQ508A (IQ500 series)

Hi there,
Just installed Windows 8 and am getting a black screen after booting up like many others. I currently have disabled the graphics driver and this has solved the black screen issue but I can no longer use my web cam for Skype (although web cam works for W8 Camera App oddly).
To date I have tried the following:
Loading up the latest Nvidia drivers from the Nvidia website
Attempting to use the drivers for Windows 7 both in compatability mode and normally. I unzipped SP44488 to get this working
I know many others are having this problem so I really would like someone from HP to respond and state whether a Windows 8 display driver for the Nvidia GE Force 9300M GS is being developed.
I ran the compatability wizard prior to the clean install and it came up with no issues so I am very disappointed I am having these problems.
I've found out that HP have a customised version of the above card so that explains why the Nvidia drivers dont work so I believe HP is therefore obligated to provide a driver.
If anyone else is having similar issues please respond as this will hopefully lead to more action.
cheers
Steve

I'm in the same boat. On my IQ804, the Nvidia GE Force 9300M GS card crashes when I use NVidia's latest Windows 8 driver and Microsoft's LIVE UPDATE drivers. I have to resort to the Standard VGA driver in order for the pc not to crash into a black screen.
I read on another forum you can try installing a July 2012 version of the driver from NVidia and that should solve the problem. I tried it once. Using the July 2012 version, the screen would stay on longer, but eventually it crashes into a black screen...but definitely more usable than the latest from NVidia and Microsoft.
I too have heard that HP used a customized version of the graphics card and that's why neither HP nor NVidia's drivers work.
I also tried installing the Nvidia GE Force 9300M GS drivers for Windows 7 that I downloaded from the HP website. It didn't work either. It actually failed to install altogether, saying my system is incompatible.
As is, the pc works fine. But videos and games that require motion is noticably choppy.
Any help from HP??

Black screen after login while on battery with graphics switching enabled

Getting a black screen after entering my password while logging into my account while on battery with graphics switching enabled. Everything is up and running, I just can't see it.
I can log into the guest account on battery
I can log into my account while plugged into power
I can log into my account on battery if graphics switching is disabled
I believe something that is starting up in my account is causing the system to switch from integrated to discrete graphics on login, and that switch isn't working correctly on battery power.
As a work around for now, I can run with graphics switching disabled, but I'd like to solve this so I get longer battery life.
MacBook Pro Retina 15"
Mountain Lion
All updates applied

I had the same issue and managed to reslove it.
Shut down your machine.
Power it back on while holding the 'shift' key (left or right, doesn't matter)
You will see a greay progress bar go across the screen while you boot in to 'safe boot'
Once booted, login, and go to Energy Saver and turn on 'Automatic Graphics Switching'.
Reboot back in to normal mode, and you should be able to log back in and see again.
I did this without being plugged into AC power.
Hope it helps!
Cheers!

Black Screen After Upgrading to Windows 8

Hi
I'm experiencing a black screen after upgrading a Dell N5050 B890 to Windows 8.
Tried to refresh the installation but the problem persited. re-installed the Windows 8, the machine logged in successfully but the problem arose again after reboot.
Urgent assistance needed

This problem is solved...
I guess the problem is concerned with the display module controller in the BIOS which is having a slight compatibility issue with windows 8.
This issue is solved by updating the BIOS of your Laptop/PC to the latest version. You can download the latest BIOS from the website of the Laptop company/Motherboard Company.
But for updating the BIOS, you have to start your computer/Laptop for at least one time in Normal Mode. So here are the steps to do so...
1) Boot the Laptop/PC.
2) After the boot screen (The Circle Animation & Windows 8 logo), you will be presented by the lovely & awesome blank screen.
3) Wait for 1 minute so that drivers load into the memory.
4) Press the Power button of your laptop/PC for only a moment (Just Press and release it quickly. Don't hold. We don't want to shut down).
5) This will force the laptop/PC to go into Sleep mode.
6) When the laptop/PC goes in sleep, the laptop fan & other sounds will stop.
7) After 4-5 seconds, press the power button again & release it quickly.
8) Voilllaa!!! The laptop/PC starts & you are presented with the lock screen. Now..... Login! What are you waiting for! :P
This is not the permanent solution. It just lets you start you Laptop/PC.
After updating the BIOS, I strongly suggest that you must download the latest graphics driver for your Computer/Laptop to avoid any further issues.

HP Pavilion DV3 41700-EE Problem-Black Screen after installing graphic card driver

Hi,
Laptop Model : HP Pavilion DV3 41700-EE Entertainment series.
I download the latest official driver for my lap top from this link : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93326-1&cc=us&dlc=en&lc=en&...
After the installation i rebooted my device and after the windows loading i got a black screen ! i went to safe mode and unistall the video card and also it's driver from device manager and when i came back the black screen was gone but i have only my onboard Integ graphic which is very slow.
also i went to AMD web site and get AMD Catalyst from their web site but nothing happened after the installation and i think they don't provide an appropriate driver for my lap top.
i also tries to go to device manager and with right click on my display adapter and update driver point to the display driver location on my syste but this time it does not take time the black screen after restart, and in the middle of installation i got a black screen.
Also i upgraded my BIOS Firmware from 16 to 24, but nothing changed.
i just wanna know is it a software problem or hardware problem ? how can i find out that ?
also i don't want this switchy manner and i don't care about the power efficency. i just want to my device work on maximum performance.
What you suggest i do ?

Use the recovery manager to reinstall the original AMD graphics driver and Catalyst Control center.
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2015 Microsoft MVP - Windows Experience Consumer

Black screen after BIOS update

Hi there,
After updating BIOS with regular HP software (i forgot the name now), the computer shut down and from that moment when i turn it on the screen stays black (with computer apparently running). I read so many posts with similar problems and i tried few things but without success. I know that i am very close to solve the problem but from all the suggestions i am now simply confused. I would like to ask, if someone can guide me through step-by-step procedure, i figured out that i need to install a BIOS version on USB-stick, but exact details i am obviously missing.
I have HP Pavilion dv 6700 Entertainment PC and new HDD inside without HP_TOOLS on it.
Thank you veeeeeryyyy much!

Hello @milence,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your computer is experiencing a black screen after updating the BIOS, and I would be happy to assist you in this matter!
To return the BIOS back to factory default settings, I recommend following the steps in this document on Restoring the BIOS. If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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Black Screen after computer boots to Win XP With NX6600 VTD 256

My son recently purchased a new computer and gave his old one to me to salvage what I wanted.Since he just a few months ago purchased my NX6600 VTD 256 from me I naturally salvaged that first. I tried to install the NX6600 in my other son's computer without success. First the particulars:
MSI 845 Pro2 Mobo, 512 mb 133 Mhz Ram, 1.7 Ghz Intel CPU, Aopen AO350 12A PNF power supply, 350 watts with 18 amps on the 12 volt rail.
I did a fresh install of winXP on a freshly formatted HDD. Installed service pack 2, the latest intel drivers, and 5 different versions of the driver packages including ver 77.77 all with the same results.
After the computer boots I am intermittantly faced with a black screen after the WinXP logo disappears. This sometimes happens 3 times in a row before I get a working screen. After a good boot the NX6600 benchmarks good with very good marks!
I am at this point strongly suspecting the power supply is not up to the task, even though the specs for the NX6600 recommend a 350 watt power supply. Before I start removing all the hardware from the computer except for the NX 6600 to see if I have a hardware conflict, I doubt this because with the NX6600 installed without drivers I get a good boot every time.
I'm open for suggestions.

Thanks for the reply boss killer.
I tried what you suggested with a CRS power supply 300 watts with 15 amps on the 12 volt rail.
with the exact same results.
I then put the crs powersupply back into #1 son's old case reinstalled the nx6600 and gave it a go
Particulars for the old computer ECS K7VTA3 ver. 1 Mobo with 512 Mb DDR, nx6600VTD256 vid card and the CRS Power supply 300 watts with 15 amps on the 12 volt rail , and win XP pro service pack 2.
Funny the card works great without any problems with this setup! And the powersupply is 50 watts less and only 15 amps as compared to the other with 18!
I then pulled all the hardware out of #2's computer and tried it with only the memory, cpu, and NX6600 connected.
I had to boot 5 times before I had a working screen.
Now I'm thinking that there is somthing amiss with the NX6600 and the MSI 845 Pro2 ???
I'm thinking that I would be better off installing the K7VTA3 in #2 son's computer with the NX6600, since this works fine. When I did a benchmark with this setup it outperformed the *45 Pro 2 NX6600 combination By 300 points 2600 as compared to 2300 aqua mark points.
Isn't this fun?

Hp pavilion s5715 - computer freezes / black screen after i use it somewhat intensively

Hi,
I recently bought the HP Pavilion s5715 but when I used it even somewhat intensively (playing Left 4 Dead for example) it'll freeze / black screen after a short while (10 minutes or so).
I assume this has to do with overheating, but what would be a good fix for this? And how can I figure out what component overheats?

Hi,
Please use the following instructions:
http://www.dummies.com/how-to/content/windows-81s-power-settings-and-sleep.html?cid=RSS_DUMMIES2_CON...
Regards.
BH
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[Solved] Amilo XI 2550 - Black screen after fresh install

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