Solved - Call Logs stopped saving

Hi all,
Is there a limit of how many calls appear in the call log? I've received calls since yesterday, but no calls appear in the call log since yesterday.
I have reset, but no more appear.
If there is a limit, I am happy to delete them, but if not, I don't want to waste them without reason.
Thank you!

Environment
BlackBerry® smartphones
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Overview
When making a phone call from the BlackBerry smartphone, the call log does not show that you have made the call. Also any new incoming calls are not logged and previous calls are unable to be deleted.
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Cause
The Phone Call Logs database is corrupted.
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Resolution
To repair the Phone Call Logs database, please complete the following steps:
Note: All previous phone call logs will be deleted from the BlackBerry smartphone. It is recommended that you perform a backup of your BlackBerry smartphone before continuing. Please see KB18556.
Open BlackBerry Desktop Manager on your computer.
Make sure the BlackBerry smartphone is connected to the computer.
Click on Backup and Restore.
Click on the Advanced button.
On the right hand side under Device Databases select Phone Call Logs.
Click the Clear button.

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bbq5 wrote:
Have checked all previous tips about this. Shut down and started again,
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Go to Solution.

I got some alternative solutions..
1. download "Contact plus" app from google play free. This app is fantastic. phonebook, call log and messages contain in this pack. 3-in-one.. start using this app and make it default. it has its own dialer too... so do not have to worry about anything lenovo provided..
2. for those facing "menu" Switch not there issue: kindly download "KK Launcher" by google kitkat team from google play store.. this is the most beautiful launcher and u can forget the lenevo launcher--stupid bastards.. Make this launcher default too.
Remember one thing: do not delete or force stop or dissable the lenevo launcher or other apps by lenovo. just let it be there..do not use that.. thats it..
the above two apps solved 99% of my problems..
bbye...

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OUCH! at the USB. i would send it back for that alone.
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HI FRIENDS,
I AM FACING A WIERD PROBLEM WITH MY Z10, WHEN I GET A CALL OR A MISS CALL THE NUMBER SHOWS UNDER A DIFFERENT CONTACT NAME HOWEVER THE ORIGINAL CONTACTS REMAIN UNCHANGED AS IT ONLY HAPPENS IN CALL LOG PAGE.
CAN ANYONE PLEASE HELP ME ON THE SAME.

Hello chiragmandavia and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your Call Logs.
Is the name in the log showing as a different contact entirely, or is the name not how you manually entered it in your phone?
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Do you have multiple link sources for your Contacts in the Contacts app?
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Pic 1
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Message Edited by Jerg on 08-09-2009 11:29 AM
Message Edited by Jerg on 08-09-2009 11:31 AM

Wow, that's REALLY low. That number means there's only 6MB free. It's recommended to have AT LEAST 15MB free. Check under Options | Status, hit the menu button, then choose Database Sizes. What number is listed for Total Size at the top?
If the Content Store is really big then that means all of the media files (pictures, videos, etc) are being saved in the device memory rather than on a media card. Does your boss have a media card to store the media on?
Did you also change the Keep Appointments setting to something lower like you did with the Keep Messages setting?
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Blackberry pearl - losing e-mail, call logs, etc

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cathy, a Media card installed, alone, will not solve the problem.
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And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Solved - Call Logs stopped saving

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