Solved: can't install iTunes after download

Hi all,
I like to share my experience of iTunes installation,since I took almost a week to figure out a solution for my problem, hopefully will help someone else with it!
I have a standard Windows XP Pro SP2 machine, and just got a new iPod. I went on Apple web site and downloaded iTunes 7.1.1 but after downloading ok, all attempts to run the dowloaded program resulted in nothing. No message, no warning, no error. Just nothing.
I donwloaded iTunes about 5 times before deciding I had a real problem!
Than I went on Apple support web page http://docs.info.apple.com/article.html?artnum=93976 did everything listed there but no success.
Given I had a previous Quicktime installation, I edited the win registry and manually removed all key referring to quicktime or Apple. No luck again.
I searched the net for hours and found reference to a possible corrupted windows installer program, so I run a "sfc /scannow" from a dos prompt to double check my installation but everything was fine.
I also did check spyware and viruses with three different programs to be double sure of no malware around.
Than I started thinking it was an issue related to my PC and used a separate laptop to download iTunes again but had exactly the same issue, even trying to install it on the laptop itself!
I gave it a try downloading a previous version (6.x) thinking of a possible issue with the new release but no success. The only difference was 6.x reported installation files to be corrupted, so I smelled it could really be a download issue.
Finally I tried to download iTunes from another web site, not Apple, and ... bingo! Everything worked fine and got it installed.
I still can't figure out what exactly was the problem. It may be some issue related to my network/firewall/isp settings and the Apple dowload service. I would have serious difficulties in explaining it, but you read the entire story.
Again, I hope someone will save time and pain by reading this...
Ciao
Diego
Windows XP Pro

Thankz Milan I'm going to give this a go right now.

Similar Messages

Can't install iTunes after deleting prior corrupted version of iTunes

Hi there, I'm hopeful someone can help me out with this vexing problem. I noticed after recently installing the newest version of Quicktime several weeks back that my iTunes would crash whenever I tried to open the iTunes Music Store. Growing weary of that issue and not being able to resolve it on my own after fully using Onyx, I decided to delete iTunes 6.0.4 and simply install it again. After I deleted the corrupted iTunes, I checked to make sure my music was still in its library (it was, but the icons had all changed to Quicktime icons) and then installed iTunes from downloading it from the Apple website.
I was able to download iTunes 6.0.4 from the website. I installed it and that seemed to go well and I then restarted the machine and then went into the Applications folder expecting to see the new iTunes icon there, but it was not! I did a Spotlight search for the new iTunes and it could not be found anywhere on the machine! I did not know how to explain/understand its failure to exist since I had gone through the complete installation procedure and then restarted the iMac, but, I thought I will just try it again and see what would happen. This time, I installed it from the iLife '06 DVD and again, the whole installation program ran fine and I then restarted the machine and opened up the App. folder expecting to see it, but, once again iTunes was missing. Spotlight still cannot locate the program. I know that I have correctly installed the darn thing at least twice but I can't seem to locate the program! Moreover, when I click on some of my music icons, the song will play through Quicktime, not iTunes...I just don't know what to make of this, can someone knowledgeable about iTunes please guide me through this mysterious re-installation process? Thank you very much for reading and hopefully lending a virtual had! Cheers, Mike in California
G5 iMac 2Ghz Mac OS X (10.4.6) Soundsticks, iPod mini
G5 iMac 2Ghz Mac OS X (10.4.6) Soundsticks, iPod mini
G5 iMac 2Ghz Mac OS X (10.4.6) Soundsticks, iPod mini

Although it looked like iTunes was installed, I doubt it was.
Your Spotlight search does confirm that.
Open ./Library/Receipts and trash the 'iTunesX.pkg' and the 'iTunesX 6.0.4.pkg' files.
Try installing iTunes again.
If you only install iTunes, there's no need to restart or even to log out and in.
After the installer is ready, take a look in your Applications folder.
I'm confident you will find the iTunes.app there.
Hope this helps.
M

I am trying to install itunes after downloading Windows 8.1. I get an Windows Error 2 message-- "Apple Application Support is required to run itunes helper." Any suggestions?

I am trying to install itunes (64 bit) after downloading Windows 8.1 on my HP Laptop. I keep getting an error message Windows Error 2--"Apple App;ication Support is required to run itunes helper" Does anyone have any simple suggestions for a user with limited knowledge of Computers?

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Can't find iTunes after download

I downloaded iTunes app using Internet Explorer to my MacBook Pro while running windows XP under BootCamp. After it downloaded I could not find it on my hard drive. A friend running Windows 7 on his PC had similar problems. The Run option was not available to him when downloading and after saving iTunes to his hard drive he couldn't find it either.
Has anybody else run into this? Is there a fix?
Thanks.

I have faced such kind of issue while downloading iTunes it says thank you for downloading tunes but it does not get downloaded not sure why that happens but you can download iTunes from "filehippo" just search for filehippo on google and go to www.filehippo.com and from there in the search box search for iTunes and download iTunes 32 bit or 64 bit according to your windows version. You can find windows version by right click on My Computer and then Properties.

TS2363 Help can't open iTunes after download

I was able to download iTunes, but when I click on it I receive: Do you want to allow the following program to make changes? Program name Apple. When I select Yes, nothing happens. Any suggestions?

I am having the same issue. I was able to use iTunes to rent a movie, watch the movie, and since then, it shuts down less than 10 seconds after start up. Is there something wrong with the newest version of iTunes?
Can anyone tell me why iTunes is shutting down automatically and what can i do to fix it?

Can't open itunes after downloading latest update

After installing latest ITunes update, the ITunes Store doesn't open. Additionally, the Apple Device Manager program tries to run in the background consuming 50% of my CPU while never doing anything. I have tried the Netsh Winsock reset, and I have tried removing all the Apple programs (in order) after updating Windows. Actully I have tried both things multiple times over the past few weeks, and yet I still have the same problem. ITunes Store does nothing, and I have to end the process for Apple Device Manager. I have tried to remove the device manager program, but it still locks out the store. I have tried going to a restore point only to find that the Library file is not recognizable.
I am not sure if it is an issue, but the latest download (10.5) mentions 64 Bit, while my windows 7 operating system is a 32 bit (not sure what that means, but thought I would throw it out there).
Any other suggestions are deeply appreciated!

Just to point out that there is another thread on this subject and Apple are on the case:
https://discussions.apple.com/thread/3189755?tstart=0

Can't install CS5 after downloading

I am running Mac OS 10.6.4 on MacBook Book Pro. After spending all day downloading CS5, I have encountered a problem with the file "Adobe_Creative_Suite_5_Master_Collection-AkamaiDLM.dmg."
When I cick on the DMG, it asks if I want to open it. I say yes, but nothing happens after the progress bar finishes. What can I do, do I need to start from scratch?
I have quit all open apps. I have followed the instructions (Troubleshooting CS5 Installations) to use Acitivity Monitor, and quit processes that might be conflicting.
The knowledge base doesn't offer any more ideas. There is NO ONE on tech support all weekend. Like design people all work 9-5. I guess they figure several hundred dollars isn't a big enough expenditure.
Can anyone offer any suggestions?

Hi Petar,
Thanks for your reply. I am one step closer. This time, the installer did launch, as you predicted, and it seems to be installing correctly. I'll send an update. I have a suggestion for the download instructions. I know that I might have mis-read them, but it looks like they say quit everything; you told me to keep the browser open, which is obviously the correct procedure.
Talk to you soon,
Nicky

R6034. Can't install iTunes after, 3 Reboots. Permanent Message on Computer Now

Help.
This problem appeared two days ago.
Now i am afraid to connecty my iPod to, my now failing Laptop.
I have have run all sorts of cleans/fixes etc and still, the message "Microsoft Visual C + + Runtime Library" error appears. Suggestions please ? Neil

Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later. I have a new iphone 5 that I can't use until I update my itunes. What do I do?

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later" I have a new iphone 5 that I can't use until I update my itunes. What do I do?

You will need to Upgrade to Snow Leopard to get a Compatible version of iTunes to Sync your Device.
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I can't open iTunes after just recently updating it on my mac mini. Instead a msg appears: "This copy of iTunes is corrupted or not installed correctly. Please reinstall iTunes. Will I lose my library?

I can't open iTunes after just recently updating it on my mac mini. Instead a msg appears: "This copy of iTunes is corrupted or not installed correctly. Please reinstall iTunes. Will I lose my library

I do not know if iTunes is in your computer at all
icon in the applications folder = application .
Download iTunes :
* http://www.apple.com/itunes/download/

Why can't i connect to itunes after downloading ios6

why can't i connect to itunes after downloading ios6 software

Try:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
you need iTunes version 10.7. If a Mac instead see:
ios 6 and macosx 10.5 on a pre intel...: Apple Support Communities

Running iTunes 10.7 on Mac OS X 10.8. Downloaded but can't install iTunes 11.0.2. Why not, can I

Running iTunes 10.7 on Mac OS X 10.8.2. Downloaded but can't install iTunes 11.0.2. Why not, how can I & should I?

Welcome to the Apple Support Communities
The latest iTunes version is 11.0.1 version. 11.0.2 does not exist. Have you tried opening Apple menu > Software Update and install iTunes 11.0.1? If it doesn't show up, you have already iTunes 11.0.1

How can I get itunes to download and install?

How can I get itunes to download and install?

You need to install it - just downloading does not necessarily install it. If you double click it, does it open an installer window? Or, can you simply drag it into your Applications folder (if it is not showing in Launchpad)?
FWIW, your downloads folder is just a temporary "holding" place for your downloads - once you have installed applications or moved other files where they belong, you can empty that folder.
PS - If this is what you downloaded, it is a disk image (.dmg) which means you need to double click it; you then need to move the icon and install it.
Out of curiosity: is it working well? I'm curious because it is rather dated software.

Can any one tell me how to install flash player on powerbookg4.i actully uninstall it to upgrade it but now i can not install new one.it always says get flash player for powerpc when i try to install it after downloading.it is 10.5.8 version

can any one tell me how to install flash player on powerbookg4.i actully uninstall it to upgrade it but now i can not install new one.it always says get flash player for powerpc when i try to install it after downloading.it is 10.5.8 version

Flash Player version 10.1.102.64 is the last version available to PPC Mac users. However, this Flash version won't work for many videos on Facebook, YouTube and other sites. Adobe's latest version, 10.2.x or later, is only for Intel Macs. Adobe will not provide a newer Flash version for PPC Macs.
The message requesting that you download Adobe Flash Player takes you to Flash Player requiring an Intel processor. Doesn't work on a PowerPC processor. I found a hack, installed it & it works with Firefox, TenFourFox & Safari.
Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
Hack Allows PowerPC Macs to Access Flash 11 Content
http://lowendmac.com/ed/royal/12sr/flash-11-and-powerpc.html
 Cheers, Tom

Can I use iTunes to download iOS 8.0.2 once and then install on multiple new iPhone 5S we have at work?

Can I use iTunes to download iOS 8.0.2 once and then install on multiple new iPhone 5S we have at work?
Our 30 new iPhone 5S came with iOS 7.1.1.

The fact that the OS requires 3.8GB of storage is ridiculous to begin with. Especially when they know there are a ton of 16GB models out there. Clearly another big brother attempt by Apple to force new iPhone sales which amazes me beyond description. If I experience pain with a product, I'm not going to buy another one and "hope" the problems go away. I'm going to buy a competitor's product. Apparently the lemmings keep following the herd or Apple couldn't continue these strong arm tactics. I'll stay on iOS 6.x until I'm ready for a new phone then...by another manufacturer.

Solved: can't install iTunes after download

Similar Messages

Maybe you are looking for