[solved] Can't set up an email account

Hello, I'm relatively new to the BlackBerry world, but so far it's been a great experience and I'm definitely thinking of staying with the BlackBerry brand. However, today I'm trying to add an email account to my 8520, but in Email setup there's only one option - to use Enterprise Server. I don't want to use that just yet. Can I simply add an email account, without BES?
If it's provider related, I'm with T-Mobile in the Czech Republic.
Thanks for your answers.
Edit: Received the answer elsewhere - need a BIS plan.

Hi,
lilgem76 wrote:
When I try and do it through the 1)help and support page on my blackberry it says desktop browser not supported...
First do you have a data plan with your carrier? Please list your carrier so I can give you more info.
Go to options>advanced options> Host routing Table>click to enter>menu key> select register now. You will get a verification message if correctly setup.
1) Open the browser>menu key>options> browser configuration, in Browser Identification select BlackBerry
there is actually no option on the phone itself to create an email account only a business one.
Should be listed in email settings. did you go through the setup wizard?
i've tried doing it from my computer but it said my device is not registered with the wireless service provider, so I followed these instructions to do that and it just says it again!
Do you have a login and password for the website? again send the carriers name.
Thanks,
Bifocals
argh, so frustrating any ideas?
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Cyclops_hammer wrote:
I know you figured it out but I've been using " Nokia Messaging email " and it works great, can set up tons of accounts easily... Just an Option
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Hi,
I have BBerry Curve 8520 and when tried to set up the email accounts (I don't have enterprise account), the only option I have is the Enterprise.
I have followed the steps on
http://docs.blackberry.com/en/smartphone_users/deliverables/14928/Set_up_an_email_address_611669_11....
but on element 2) the only option that I have is
I want to use a work email account with a BlackBerry Enterprise Server
BlackBerry 8520
v5.0.0.1036 (Bundle 1682) Platform 5.2.0.104
Any suggestion or have any one seen this before?
Thanks in advanced.
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Hello!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't set up an email account

When I try and do it through the help and support page on my blackberry it says desktop brower not supported...
there is actually no option on the phone itself to create an email account only a business one.
i've tried doing it from my computer but it said my device is not registered with the wireless service provider, so i followed these instructions to do that and it just says it again!
argh, so frustrating any ideas?
Solved!
Go to Solution.

Hi,
lilgem76 wrote:
When I try and do it through the 1)help and support page on my blackberry it says desktop browser not supported...
First do you have a data plan with your carrier? Please list your carrier so I can give you more info.
Go to options>advanced options> Host routing Table>click to enter>menu key> select register now. You will get a verification message if correctly setup.
1) Open the browser>menu key>options> browser configuration, in Browser Identification select BlackBerry
there is actually no option on the phone itself to create an email account only a business one.
Should be listed in email settings. did you go through the setup wizard?
i've tried doing it from my computer but it said my device is not registered with the wireless service provider, so I followed these instructions to do that and it just says it again!
Do you have a login and password for the website? again send the carriers name.
Thanks,
Bifocals
argh, so frustrating any ideas?
Follow these links: Blackberry 101
Videos: Getting started (this category features dozens of videos)
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Can't set up IMAP email account

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Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
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Can't set up second email account

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[solved] Can't set up an email account

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