[Solved] External USB 3.0 drive not seen under /dev/sd*

Ok, thought this would be easy but for some reason I cant get arch to see the physical drive. Its a new Seagate 2TB external USB 3.0 drive. I connected it to a windows laptop and it was quickly recognized (ntfs). I then installed ntfs-3g but still cant see it. I then formatted it under windows as ext4, but its still not seen. I tried this with 2 arch PC's, both the same issue. I seen a few other posts and tried a few things like making sure the mod xhci_hcd was running. I have the latest updates on each system. fdisk -l does not show the device at all! I can see and boot to other USB devices fine just not this one, maybe since its USB3.0??
I noticed here, they talk about maybe USB3 is broke in the new kernels, after 3.10.2 maybe?
Similar issue: https://bbs.archlinux.org/viewtopic.php?id=126299
Possible bug: https://bugs.archlinux.org/task/36296
However, I would think that by now, this would have been fixed as USB3.0 is more common? Other than trying to find a OLD 3.10.2 kernel any other advice?
dmesg:
[47653.187708] usb 6-1: new SuperSpeed USB device number 2 using xhci_hcd
[48258.419876] r8169 0000:02:00.0 enp2s0: link down
[48435.623148] usb 6-1: USB disconnect, device number 2
[48697.691980] usb 6-1: new SuperSpeed USB device number 3 using xhci_hcd
[48938.171094] usb 6-1: USB disconnect, device number 3
[48975.057438] r8169 0000:02:00.0 enp2s0: link up
uname -a
Linux 3.15.7-1-ARCH #1 SMP PREEMPT Mon Jul 28 20:06:17 CEST 2014 x86_64 GNU/Linux
lsusb: (Seagate USB)
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 003: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 007 Device 002: ID 046d:082d Logitech, Inc. HD Pro Webcam C920
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 004: ID 0bc2:ab20 Seagate RSS LLC
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 002: ID 05af:8366 Jing-Mold Enterprise Co., Ltd
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 013 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 012 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 011 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsmod:
Module Size Used by
uvcvideo 74983 0
videobuf2_vmalloc 3368 1 uvcvideo
videobuf2_memops 2239 1 videobuf2_vmalloc
videobuf2_core 30407 1 uvcvideo
snd_usb_audio 131860 0
videodev 123032 2 uvcvideo,videobuf2_core
snd_usbmidi_lib 21428 1 snd_usb_audio
snd_rawmidi 20278 1 snd_usbmidi_lib
media 12611 2 uvcvideo,videodev
snd_seq_device 5244 1 snd_rawmidi
mousedev 10912 0
evdev 11784 8
mac_hid 3273 0
kvm_amd 52987 0
kvm 408583 1 kvm_amd
microcode 17157 0
serio_raw 5073 0
pcspkr 2059 0
k10temp 3242 0
snd_hda_codec_realtek 54803 1
r8169 59191 0
snd_hda_codec_generic 56366 1 snd_hda_codec_realtek
mii 4251 1 r8169
shpchp 25706 0
snd_hda_codec_hdmi 40396 1
radeon 1361721 21
snd_hda_intel 22831 1
snd_hda_controller 22975 1 snd_hda_intel
snd_hda_codec 104665 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
ttm 67215 1 radeon
snd_hwdep 6652 2 snd_usb_audio,snd_hda_codec
snd_pcm 83207 5 snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_timer 19294 1 snd_pcm
drm_kms_helper 39643 1 radeon
snd 61276 14 snd_hda_codec_realtek,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device
tpm_infineon 7786 0
tpm_tis 9310 0
soundcore 5551 2 snd,snd_hda_codec
tpm 23363 2 tpm_tis,tpm_infineon
hwmon 3346 2 k10temp,radeon
i2c_algo_bit 5480 1 radeon
i2c_piix4 10801 0
button 4765 0
processor 25153 0
vboxvideo 2029 0
drm 244846 25 ttm,drm_kms_helper,radeon,vboxvideo
i2c_core 41648 6 drm,i2c_piix4,drm_kms_helper,i2c_algo_bit,radeon,videodev
pci_stub 1381 1
vboxpci 15059 0
vboxnetflt 17700 0
vboxnetadp 18547 0
vboxdrv 345858 3 vboxnetadp,vboxnetflt,vboxpci
ext4 494420 3
crc16 1359 1 ext4
mbcache 9155 1 ext4
jbd2 82948 1 ext4
sd_mod 37554 4
sr_mod 15026 0
crc_t10dif 1135 1 sd_mod
cdrom 35191 1 sr_mod
crct10dif_common 1436 1 crc_t10dif
ata_generic 3434 0
pata_acpi 3579 0
hid_generic 1217 0
usbhid 41250 0
hid 93052 2 hid_generic,usbhid
atkbd 17006 0
libps2 4571 1 atkbd
i8042 13666 1 libps2
serio 11018 4 serio_raw,atkbd,i8042
pata_atiixp 5163 0
ohci_pci 4192 0
ehci_pci 4152 0
ohci_hcd 35606 1 ohci_pci
ehci_hcd 64619 1 ehci_pci
ahci 24299 3
libahci 21772 1 ahci
xhci_hcd 149286 0
libata 174089 5 ahci,pata_acpi,libahci,ata_generic,pata_atiixp
usbcore 188509 9 snd_usb_audio,uvcvideo,ohci_hcd,ohci_pci,snd_usbmidi_lib,ehci_hcd,ehci_pci,usbhid,xhci_hcd
scsi_mod 138333 3 libata,sd_mod,sr_mod
usb_common 1712 1 usbcore
Last edited by banshee28 (2014-08-05 02:27:01)

R00KIE wrote:
Make sure you haven't blacklisted the uas driver. If the uas driver does not work well for you, check here [1] how to disable it for a particular drive.
[1] https://bbs.archlinux.org/viewtopic.php?id=183190
Awesome, THANKS!! Yes I got it to work following this and specifically Da_Coynul's post:
I was able to get my external drive working again by telling the usb-storage module to ignore uas for the device. Here is how to do it:
First, create a file named ignore_uas.conf in the /etc/modprobe.d directory containing the following*:
options usb-storage quirks=Vendor_ID:Product_ID:u
*(substitute your actual Vendor_ID and Product_ID obtained from the lsusb -v command).
Next, regenerate your inital ramdisk:
# mkinitcpio -p linux
Finally, reboot your computer.
Although this is not a solution to broken uas, at least it will let you use your drive as before hmm
https://bbs.archlinux.org/viewtopic.php … 2#p1428782
Thanks everyone...Now I can see the drive, and will work on formatting it with XFS...

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