[SOLVED] Firefox won't open after restart..Until I updated everything

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it
UPDATE:
I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.

Similar Messages

Firefox won't open after restart

After I updated Firefox, it will work until I restart my computer. Then it simply won't open at all and will eventually come up with a blank window that doesn't respond. I've had this issue for months and have simply switched to Google Chrome because I didn't have the time to deal with it anymore. I'm not a novice user and I've tried everything:
It won't start in safe mode.
I've done a complete clean install, even deleting the profile information.
I've checked my firewall and my antivirus programs, and they're not the culprit.
I've fully scanned my computer for viruses/malware.
My computer is completely up to date.
I don't really know what else to do. It will only work on a fresh install before I restart my computer. There are no crash reports I can give because it's not crashing..It simply won't open. I'm running Windows 7 on a Thinkpad Edge.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 22.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox won't open after re-installing and can't remove from control panel. What do I do?

After a storm and short power failure, I started having trouble with certain sites loading, and pages moving slower. I emptied my cache and defragged and ran total virus/ malware scan, but still had problem. (Pages loaded fine on AOL) I decided to uninstall Firefox and re-install to help fix problem. I did this, and now Firefox won't open, no matter if I double click, right click (open), or go through "all programs". I tried to uninstall and re-install again, but now I can't get it to respond through my control panel, either.

Try the procedures in the [[Firefox will not start]] article.

Firefox won't open after close.

Every time I close firefox it won't open back up. I kept deleting the old profile and it'd load up once and then after I closed it again it stopped working. I have narrowed the problem down. If I delete xpti.dat and compreg.dat it will start just fine, for one time. I am planning on making a sh script to do that automatically, but would still like to know why this is happening.

Hello Christopher.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+hangs
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.

Firefox won't open after i downloaded a Page Speed browser add-on

I went to Google Webmaster Central. To check my site performance it asked me to :
Install the Page Speed browser add-on
Use Page Speed to evaluate the performance of your pages and get suggestions on how to improve them. Learn more
Install Page Speed
Install while using Firefox
The "Install Page Speed" being https://dl-ssl.google.com/page-speed/current/page-speed.xpi
It then asked me to restart firefox. I said ok and firefox switched off but never started again. It won't open when i try to start it again.
I have a lot of saved bookmarks and don't want to loose them. Will this happen if i uninstall and reload firefox or is there a way to get this version working again.

Try opening Firefox in [[safe mode]], whilst in safe mode you can access the add-ons manager and uninstall the Page Speed Browser extension. Hopefully this will resolve your problem.

Firefox won't open after computer is turned on.

Every time I turned on my computer for the day and go to open Firefox, it won't open. It doesn't get any error messages but it then works fine after I do a reboot of my computer. It's getting very annoying. I have Firefox 18.0.2.

Norton 360 Premier Edition. Firefox works fine after I reboot my computer but it's during the time I first turn it on for the day it don't want to load, after I'd do a reboot it loads fine.

Firefox won't open after

My computer was running slow after my grandchild was on it while I was on vac
So I restored to the date of July 20, 2013
When it rebooted I tried to get on the Internet and Firefox wouldn't open
A little box came up which read
Couldn't load XCOM
Internet explorer would open either
What do I do now
I have an I phone but I really use my desk top a lot

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 23: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox won't open after sleep mode on mac

I have a mac mini 10.9.5 and because I use it so often, I usually put it to sleep rather than shut it off. When I wake the computer and try to open Firefox from my dock, the page won't load - or it loads a blank page. I have to wait a couple of minutes or so until the "Icon wheel" stops spinning, then close it and reopen it. It works the second time, every time however. If I try to close it while the "icon wheel" is still spinning and reopen it it just does the same thing (won't open again) which just prolongs the frustration. So I HAVE to wait for the wheel to stop and then retry it every time. If a blank page comes up and I try to go to my GMail, then that page won't load until I reopen Firefox. Very frustrating! Any ideas? BTW I am not great with computers so I would appreciate very detailed instructions.
I came to the conclusion that a computer is like a person maybe. And that when you wake it up it takes a few minutes for it to get alert again.... Is that the case?

One of the old work arounds for this was to minimize the browser before putting computer to sleep.
However you might also benefit from trying to browse in safe mode to see if its an acceleration or add on issue. Let it go to sleep and does it still happen?
*[[Troubleshoot Firefox issues using Safe Mode]]

Firefox won't open after update/upgrade--how do I correct this?WinXP SP3

I got a message saying I should update/upgrade. I did AFTER SETTING RESTORE POINT. After this Firefox will not open (I have tried several ways). I went to restore point and restored. Still will not open. If I can't get it working I will look for another browser. I am now using IE and it is too slow. Thanks for help.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Firefox won't open after changing internet provider

changed from Comcast to TDS internet service and now my firefox will not open, but explores does, any suggestions. I have downloaded the most recent version.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Applications won't open after error in a update using a Apple G4

Apple G4 wont open applications, it says application switcher error or error type 3, everthing used to work until when updating the mac a error accured it restarted, now it won't open an application without saying error type 3, or when it boots a bomb sign with the following message saying application switcher error please restart. does anyone know what i can do or whats happened? i have a boot disk which isn't the offical apple cd as i cannot find it or find a place where i could get one from if anyone knows where i could get one from that would be most helpful!!
Thanks.

haydn,
It sounds like you are talking about Application Switcher from system 6, twenty five years ago. If you are using system 9 and you happened to have other systems on your hard drive, the computer could get confused with what to do becausse it sees older software that the processor can not handle.
I looked at a map of England and did not recognize any cities that would have a Mac user group. If you google and find a user group near you, the best thing to do would be to find a Boot CD, put it in, restart while holding down the C key and see if you can clean up your drive.
Otherwise, ebay has boot CDs listed from time to time. This may look tempting:
http://cgi.ebay.co.uk/iBook-G3-Install-cds-x7-10-2-Jaguar-OS-9-2-2-OS-8-/2207859 53727?pt=UK_Computing_Apple_Mac_Accessories&hash=item3367de4bbf
But, here is the catch. The disks look like they are grey and not the universal install CDs. If one of the CDs is not for your exact model of computer, be sure and look for a CD that is white with an orange 9 on it.
Jim

Itunes 9.1 won't open after 3/30/10 update

I let the software update prompt me to install the new version. It wouldn't open afterwards. I've gone through all of the troubleshooting articles and tips that I could execute and still none of them work. I've completely uninstalled all itunes, quicktime, and related components and then reinstalled. It still doesn't open. I'm a relatively happy (until now) itunes user, but I'm getting very frustrated and making contingency plans to recover my library and get it off of this laptop. Can anyone help me? Apple are you doing anything about this?

Hi People, thanks for your help. I had the same problem. After being prompted to update to iTunes Ver. 9.1 I went ahead and let it automatically update and install iTunes and Quicktime. After updating to Ver. 9.1, iTunes would not open or run on my Windows XP system. It would show up in "processes" as a running program but would not show up on my screen.
After reading your discussion about how Bonjour would interfere, I tried to uninstall it. It wouldn't uninstall because it is using one of the processes. I tried quite a few things including completely uninstalling all Apple programs and reinstalling iTunes. I manually uninstalled Bonjour. No luck!
Here's what you need to do. After reinstalling iTunes, Navigate to the Program Files\ Bonjour folder and rename this folder Bounjour.Old. Restart the computer. Bounjour service should not now show up as a service in Administrative Tools\Services. DELETE the Bonjour.old folder. THEN go to Control Panel - Remove Programs and REMOVE Bounjour. It will now uninstall sucessfully.
After doing this iTunes started right up, loaded all my old settings, and recognized my iPod just like normal. Hooray and good luck.

Mail won't open after 10.5.4 update

Hi can anyone help me please.
I updated to OS 10.5.4 this morning and immediately after restarting I tried to open my mail app. and I keep getting the message "The application Mail quit unexpectedly".
Has anyone else had this problem and does anyone know how to fix it please.
Thanks in advance for any help
Jen

I always make a back up of my apple mail folder and save the copy in my documents or user folder.
Go into Library file, in your user folder, find the file in your preferences folder
com.apple.mail.plist (delete this file.)
Then open your apple mail. You will need to re enter user info, click OK
Try it, see if mail still quits.
If that doesn't work
Find the mail folder in your user Library folder, make sure you have a back up of your emails.
Delete this folder. You will need to enter some of the settings again.
Open mail and see if it quits. If it doesn't quit the you can import your mail back into the new mail folder that was generated when you entered your settings.
If all else fails take the computer to your Apple Service Provider

Aperture 3.1 won't open after 10.6.8 update

I've been working with Aperture 3.1 for awhile and recently updated to Snow Leopard 10.6.8. Aperture will not open after the update. I receive an error message that says I need to update Aperture, that it may not be compatible with my current version of Mac OSX. I tried downloading and installing the Aperture 3.1.1 update but the install package won't run displaying a message that I need Aperture 3 or later. Pretty sure I have Aperture 3 because I'm watching the application icon bounce in my dock with no response.
Any suggestions? Please don't suggest updating my OSX to Lion or later because 10.6.8 is as recent an operating system as my model can allow apparently. I can't find the Aperture disc to reinstall either....so hoping the responses aren't all just "you're screwed!".

I installed snow leopard with the disc purchased from Apple. I will try downloading the 3.2.4 update. Thanks for the link. Here's a screenshot of the error message.
Process:         Aperture [632]
Path:            /Applications/Edit/Aperture.app/Contents/MacOS/Aperture
Identifier:      com.apple.Aperture
Version:         3.1 (3.1)
Build Info:      Aperture-1290000~2
Code Type:       X86-64 (Native)
Parent Process: launchd [106]
Date/Time:       2014-12-15 10:26:19.715 -0600
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          144681 sec
Crashes Since Last Report:           5
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      180C3EED-A873-40D2-A4CE-367E173FBAF3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _OBJC_CLASS_$_MRMarimbaTextView
Referenced from: /Applications/Edit/Aperture.app/Contents/MacOS/Aperture
Expected in: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
in /Applications/Edit/Aperture.app/Contents/MacOS/Aperture
Binary Images:
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       0x100d29000 -        0x100d38fff com.apple.PluginManager 1.7.5 (50) <B48D32F3-5A41-BED6-3A2B-78807BF03FF5> /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
       0x100d47000 -        0x100d5aff7 com.apple.AERegistration 1.2 (401) <B524A5ED-0877-5CF1-9EEA-9F18CFD228D0> /Applications/Edit/Aperture.app/Contents/Frameworks/AERegistration.framework/Ve rsions/A/AERegistration
       0x100d75000 -        0x100d7efff com.apple.AEProfiling 1.2 (23) <002C5446-E289-0D7B-6734-86F878EA7F0F> /Applications/Edit/Aperture.app/Contents/Frameworks/AEProfiling.framework/Versi ons/A/AEProfiling
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       0x100ea1000 -        0x10112fff7 com.apple.prokit 7.0.1 (1331.1) <0C6C56BB-83E2-7090-90D0-C9005C955F8A> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
       0x1012b1000 -        0x1012b1ff8 com.apple.iLifeSlideshow 1.1 (452) <F4532096-725F-1730-3CB8-B36537EB207B> /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
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    0x7fff88b15000 -     0x7fff88b1bff7 IOSurface ??? (???) <8E302BB2-0704-C6AB-BD2F-C2A6C6A2E2C3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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    0x7fff89542000 -     0x7fff89548ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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    0x7fff8a5f7000 -     0x7fff8a618fff libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib
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    0x7fffffe00000 -     0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2

Some apps won't open after OS X Mavericks update

After the update to OS X Mavericks, some apps won't open on my macbook pro. That include things like preview, boot camp assistant, from what I've tried so far. When I click on those from applications menu or from the spotlight search, the icon appear on the dock very briefly(like 1 sec) and nothing happened after that. Based on the internet search, I tried the Disk permissions repair and didn't work. Any suggestions? Thanks

Hi aung.24,
Thanks for using Apple Support Communities. I would recommend trying the troubleshooting for "If the issue occurs in various applications, or in Mac OS X" from this article:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Cheers,
- Ari

[SOLVED] Firefox won't open after restart..Until I updated everything

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