Solved ( Ipad charging problem after update IOS 7.0.4 )

Its already verified by me ( Technician ) problem solved.
We were working on my customers ipad for 2-3 weeks finally figured out whats the problem.
We replaced new battery, cable and charger did not work. Reseting your ipad also does not work.
Since we fixed customers Ipad. We tried the small charger, 10w charger and connecting to computer it works. Fully charge.
Its easy fixed. Here what you can do. You need to do fresh factory restore. Do not use restore / update
1. If your ipad is dead, slow charging. Find a way to have it charge get it at least 5-10 % charge so that your computer will detect it on Itune.
2. Open Itune, check if your detect it, you see it on top right coner.
3. If you have FIND MY IPAD app you have to turn it off otherwise it wont allow you. To turn it off go to PRIVACY then you will see LOCATION services turn it on
    You also see FIND MY IPAD if its on turn it off it will ask your Apple ID and password. If its off already your ready to go. NOTE: Ipad has to be connected
    on WIFI or 3G
4. Go back to Itune. On the top right corner you will see your IPAD NAME click that, you see another box ( restore / update and restores ipad ) select restore
   Ipad ( Factory restore with new IOS 7.0.4 ) let it finish the restore and your done. It will now Fixed your problem. It should charge using your original charge
or connecting to your computer.
NOTE: If you want to upgarde your IOS to 7.0.4 dont do the update you might have problem. You do fresh Factory restore it install new IOS 7.0.4 no problem.
          If you have data that you need to have to back it up this restore will earese all information on your ipad.
Good Luck, let me know if this help you and dont forget to share it.

The weird iTunes icon.... Does it also show the USB cord on the screen? If it does, that means that you have to restore your iPad using iTunes on your computer. Something went wrong and you have to fix it by restoring the iOS software.
iTunes: Restoring iOS software - Support - Apple

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http://imgur.com/MD7yPI2
Mod note: removed huge image -- WorMzy
Last edited by Learning (2015-05-22 21:55:07)

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